Hp designjet 500 won't print in landscape in mavericks 10.9.1

Can't seem to get my hp design jet 500 to print in landscape for arch docs in 10.9.1? Any help? Have tried letting mac detect it and add to printers. Have tried downloading the driver from hp, still no luck. Ugh!

I have this same printer and it will not print in landscape if it is selected for portrait unless i go into the control panel and change it like you suggested. When I change it to landscape it tries to print everything in landscape. It does not allow me to change when I click print then properties. Very annoying to have to do that every time i want to print a different layout.

Similar Messages

Win Elements 7 won't print in landscape orientation

O.K. my PSE 5 will print in landscape orientation along the length of roll paper with an Epson Stylus 7600, but no matter what combinations I use with PSE 7, and making sure that at all stages the landscape icons/buttons are selected, PSE 7 won't print in anything else than portrait orientation and the image on the print page shows that, as does the print preview if I go to print. What is the issue here? I have tried deleting and reinstalling PSE 7 and also deleting the printer preferences at start up but this has no effect on the problem. I can edit in PSE 7, save the file, then reopen and print with PSE 5 with no problem, but that is not the point. I am using Win XP with 2G of ram and as pointed out, it works fine with PSE 5 with all my photo files.

Are you sure tht settings used re same in PSE5 & PSE7... Are you using Organizer or Editor for Printing?
+ Ripple (VJ)

Designjet 500 doesn't print from Windows 7 64 bits

The problem:
We got our first Windows 7 64 bit laptop and we can't print to our Designjet 500. Windows submits the job to the printer without errors but it doesn't print and the error 61:05 is displayed on the printer's display. The printer is connected to the network infrastructure with HP Jetdirect.
Things I tried:
I tried to connect this laptop directly to the printer through USB.
I tried to print from Autocad and the Windows test page.
I tried the Windows Update drivers and the ones provided in HP's support website.
I tried all the different flavors of the Windows 7 64 bit drivers (w/ HPGL2 card; PS; Plus; 24/42 inches)
I tried to print from a 2nd W7 x64 laptop that I got temporarily just to troubleshoot this issue.
Conclusion:
All 32 bit OS's print as expected. None of the new W7 64 bit systems print. None of the things I tried made a difference, the job is sent to the printer and the error is always the same.
Any ideas to go on from here?

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Pages won't print in landscape?

I just upgraded to the latest version of Pages for iOS, and it seems I have lost the ability to print in landscape. Even if the document itself is in landscape orientation it still prints in portrait. In fact, documents that are in landscape orientation that printed just fine last week now print in portrait as well. Same documents, same printer, the only change is the Pages upgrade. Any ideas how to fix this?
Thanks!

Works OK with New Pages on iPad Air, iOS 7.0.4. using a Canon MG3500 printer via WiFi.
Portrait page was printed as Portrait, Landscape as Landscape.
First time printing from iPad.
As there were no Landscape or Portrait settings within Pages I'd check the printer settings.
Selecting the printer from the recent printer list seems to be built in.. I only have one.

HP officejet 4500 won't print in landscape.

I have many reports that I have to print for work and I cannot get the printer to print in landscape. I even go to page preview on my computer and it shows that it is in landscape, but when I go to print in prints only 1 column in portrait. What do I do? Please help! Thank you

I have this same printer and it will not print in landscape if it is selected for portrait unless i go into the control panel and change it like you suggested. When I change it to landscape it tries to print everything in landscape. It does not allow me to change when I click print then properties. Very annoying to have to do that every time i want to print a different layout.

HP p1006 won't print after upgrade to Mavericks

After upgrading from 10.8 to 10.9 my computer won't print anymore. It says "Pages not found!"
The printer is attached to a Mac server running 10.8 which is printing fine, but my computer (running 10.9) won't print unless I boot it from the 10.8 partition which still works.
What I've already tried: (on my computer & server)
Reset the printing system
updated drivers to HPPrinterDriver2.16.1
Repaired permissions

Hi zmogy,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to print on the 10.9.
I will be happy to help you.
The HPPrinterDriver2.16.1 is the latest HP printing and scanning software for OS X Mountain Lion, OS X Lion and Mac OS X v10.6 Snow Leopard.
Plug the printer directly into the 10.9 computer and run the Apple Updates to install the Apple drivers.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Test the printing.
I can't guarantee it will print over the server.
Hope this helps.
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Report won't print in Landscape

Post Author: williamk
CA Forum: General
Hello all,
I have a report that was created and published as a Landscape report. However when I go to print it from the Crystal Report ActiveX Viewer it wants to print it as Portrait. This problem seems to be intermittant. Sometimes and from some computers it will print correctly. Most of the time it wont. I went onto the Business Objects XI Enterprise Server and changed the Print Setup for the report to Custom Settings | Landscape | Letter, but it didn't help. Also, when it does print incorrectly I get this message:
Crystal Report Viewer
The report you are about to print is a pre-formatted image of the actual report data. Changing orientation or paper size may result in loss of objects on each printed page. Do you wish to continue?
Any ideas?

Post Author: V361
CA Forum: General
Just curious, when you say intermittent, do you mean on the same computer ? or that it runs on some computers but not on others ? (Might want to check graphics resolution on the target PC and see if mucking with that solves anything)

Designjet 120 won't print - please read maintenance log and advise

Here is the maintenance log. Printer has been unused in a while. Says ink is full.
system maintenance for hp designjet 120nr
get printer information
Printer Identification Section
Printer model name: hp designjet 120nr Printer model number: C7791B Printer serial number: SG33A1806Q Firmware release: A.02.05 Service id: 13362 Type ROM: Flash ARSS present: Yes SN: 030320 Revision: 101 Num I/O cards present: 1
Printer Status Section
Date: 02-24-2011 Printer Status: warning 01 Printhead Alignment: No Factory Paper Advance Calibration: Yes Custom Paper Advance Calibration: None Printer Latest Errors:
# 0 08601 A.02.05 SM: 03 [tError (arriageCtrl.c : 0443)] 02-23-2011 Page# 676
# 1 08101 A.02.05 SM: 01 [tError (l/PaperCtrl.c : 0321)] Date unknown Page# 669
# 2 05610 A.02.05 SM: 02 [isp_mech (MediaDevice.c : 0473)] 07-24-2004 Page# 345
# 3 08101 A.02.05 SM: 02 [isp_mech (l/PaperCtrl.c : 0321)] Date unknown Page# 340
# 4 05610 A.02.05 SM: 02 [isp_mech (MediaDevice.c : 0473)] 07-19-2004 Page# 340
# 5 04210 A.02.05 SM: 01 [tError (s/MotorPhys.c : 0040)] Date unknown Page# 292
# 6 08101 A.02.05 SM: 06 [tError (l/PaperCtrl.c : 0321)] 06-03-2004 Page# 292
# 7 08601 A.02.05 SM: 06 [isp_mech (arriageCtrl.c : 0443)] 06-03-2004 Page# 287
# 8 08101 A.02.05 SM: 02 [tError (l/PaperCtrl.c : 0321)] Date unknown Page# 72
# 9 08601 A.02.05 SM: 02 [tError (arriageCtrl.c : 0443)] Date unknown Page# 56
Printer Latest Warnings:
# 0 09212 A.02.05 SM: 06 [Switcher (SP/spTransf.c : 0716)] 04-21-2005 Page# 525
# 1 09202 A.02.05 SM: 06 [Switcher (SP/spTransf.c : 0716)] 02-12-2004 Page# 237
# 2 09404 A.02.05 SM: 06 [Switcher (SP/spTransf.c : 0716)] 12-04-2003 Page# 82
# 3 08101 A.02.05 SM: 05 [tCLC (ion/clcPlot.c : 0299)] 12-03-2003 Page# 43
# 4 09242 A.02.05 SM: 06 [Switcher (SP/spTransf.c : 0716)] 09-24-2003 Page# 22
# 5
# 6
# 7
# 8
# 9
Latest Print Jobs:
# 0 "Unnamed Job " PMode: plain_fast Page# 678
# 1 "FlexiSIGN-PRO - " PMode: plain_normal Page# 677
# 2 "untitled " PMode: plain_normal Page# 676
# 3 "untitled " PMode: plain_normal Page# 673
# 4 "untitled " PMode: plain_normal Page# 671
# 5 "Test Page " PMode: Page# 669
# 6 "Classroom Signs " PMode: plain_normal Page# 668
# 7 "Classroom Signs " PMode: plain_normal Page# 667
# 8 "Classroom Signs " PMode: plain_normal Page# 666
# 9 "Classroom Signs " PMode: plain_normal Page# 665
Printer Usage Section
Total Ink Consumed: K= 91 cc C= 61 cc M= 84 cc Y= 123 cc LC= 133 cc LM= 121 cc Print Heads used by color: K= 2 C= 2 M= 2 Y= 2 LC= 2 LM= 2 Total Page Count: 678 Scan Axis Usage: 0 % Paper Axis Usage: 4 % Service Station Usage: 2 % Carriage Usage: 0 % Tube Usage: 0 % Cutter Usage: 1 %
Ink Consumable Identification Section
Printhead Information: Model Name: K= HP No. 11 C= HP No. 11 M= HP No. 11 Y= HP No. 11 LC= HP No. 11 LM= HP No. 11 Serial Number: K= 04-01-0319124 C= 01-02-0253913 M= 04-01-0640689 Y= 04-01-0627920 LC= 04-01-0798805 LM= 01-01-0838077 Out of Warranty Date: K= 08-11-2004 C= 07-28-2004 M= 06-30-2004 Y= 11-10-2004 LC= 09-29-2004 LM= 05-26-2003Cartridge Information: Model Name: K= HP No. 84 C= HP No. 11 M= HP No. 11 Y= HP No. 82 LC= HP No. 84 LM= HP No. 84 Serial Number: K= 07-01-1961368 C= 07-01-1089319 M= 07-01-0124587 Y= 04-02-0141271 LC= 04-02-1815880 LM= 04-02-0813420 Expiration Date: K= 12-11-2009 C= 05-07-2009 M= 06-05-2008 Y= 05-06-2008 LC= 04-03-2007 LM= 01-08-2006
Ink Consumable Status Section
Printhead Status: K = Inserted C = Inserted M = Inserted Y = Inserted LC = Inserted LM = Inserted Scan Axis Shutdown: K= Yes C= Yes M= Yes Y= Yes LC= Yes LM= Yes Cartridge Status: K = Expired C = Expired M = Expired Y = Expired LC = Expired LM = Expired Color Calibration (RGB) Draft/Normal/Best Date High Resolution Date Coated Paper Not calibrated Not calibrated Glossy Paper Not calibrated Not calibrated Photo Paper Not calibrated Not calibrated Heavy Weight Coated Not calibrated Not calibrated Semi-Gloss Photo Paper Not calibrated Not calibrated
Ink Consumable Usage Section
Ink Consumed Printhead: K= 72 cc ( 36 %) C= 54 cc ( 27 %) M= 69 cc ( 34 %) Y= 98 cc ( 49 %) LC= 94 cc ( 47 %) LM= 103 cc ( 51 %) Usage Time Printhead: K= 2570 days C= 2570 days M= 2570 days Y= 2570 days LC= 2570 days LM= 2570 days Ink Consumed Cartridge: K= 0 cc ( 0 %) C= 5 cc ( 17 %) M= 17 cc ( 58 %) Y= 33 cc ( 45 %) LC= 25 cc ( 34 %) LM= 51 cc ( 70 %)Printhead history: K:
#1 - Inserted - 72 cc ( 36%) - 2570 days - Max. Recovery Level 3
#2 - Inserted - 0 cc ( 0%) - 103 days - Max. Recovery Level 0
#3 - Inserted - 14 cc ( 7%) - 71 days - Max. Recovery Level 1
#4 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
#5 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
C:
#1 - Inserted - 54 cc ( 27%) - 2570 days - Max. Recovery Level 3
#2 - Inserted - 0 cc ( 0%) - 103 days - Max. Recovery Level 0
#3 - Inserted - 9 cc ( 4%) - 71 days - Max. Recovery Level 1
#4 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
#5 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
M:
#1 - Inserted - 69 cc ( 34%) - 2570 days - Max. Recovery Level 3
#2 - Inserted - 0 cc ( 0%) - 103 days - Max. Recovery Level 0
#3 - Inserted - 15 cc ( 7%) - 71 days - Max. Recovery Level 1
#4 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
#5 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
Y:
#1 - Inserted - 98 cc ( 49%) - 2570 days - Max. Recovery Level 3
#2 - Inserted - 0 cc ( 0%) - 103 days - Max. Recovery Level 0
#3 - Inserted - 25 cc ( 12%) - 71 days - Max. Recovery Level 1
#4 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
#5 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
LC:
#1 - Inserted - 94 cc ( 47%) - 2570 days - Max. Recovery Level 3
#2 - Inserted - 0 cc ( 0%) - 103 days - Max. Recovery Level 0
#3 - Inserted - 29 cc ( 14%) - 71 days - Max. Recovery Level 1
#4 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
#5 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
LM:
#1 - Inserted - 103 cc ( 51%) - 2570 days - Max. Recovery Level 3
#2 - Inserted - 0 cc ( 0%) - 103 days - Max. Recovery Level 0
#3 - Inserted - 32 cc ( 16%) - 71 days - Max. Recovery Level 1
#4 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
#5 - Inserted - 0 cc ( 0%) - 0 days - Max. Recovery Level 0
Input/Output Section
JetDirect Page
------ HP JetDirect Configuration ------ --------------- IPX/SPX ----------------
Status: I/O Card Not Ready Status: Initializing
LAN ERROR - LOSS OF CARRIER
Model Number: J6057A Primary Frame Type: Auto Select
Hardware Address: 0001E67ADE0E
Firmware Version: R.24.08 Network Frame Type Rcvd
Port Config: Disconnected
Auto Negotiation: On
Manufacturing ID: 22014311902201
Date Manufactured: 03/2003
---------- Security Settings ----------- ------------ Novell/NetWare ------------
Admin Password: Not Specified Status: 16
Secure Web: HTTPS Optional NOT CONFIGURED
Cert Expires: 2008-03-01 00:00 UTC Node Name: NPI7ADE0E
SNMP Versions: 1;2
SNMP Set Cmty Name: Not Specified NetWare Mode: Queue Server
Access List: Not Specified NDS Tree Name:
---------- Network Statistics ---------- NDS Context:
Total Packets Received: 0
Unicast Packets Received: 0
Bad Packets Received: 0 SAP Interval: 60 sec
Framing Errors Received: 0 Attached Server:
Total Packets Transmitted: 0
Unsendable Packets: 0
Transmit Collisions: 0
Transmit Late Collisions: 0
---------------- TCP/IP ---------------- -------------- AppleTalk ---------------
Status: Initializing Status: Initializing
Name:
Host Name: Not Specified Zone: *
IP Address: 0.0.0.0 Type 1: LaserWriter
Subnet Mask: 0.0.0.0 Type 2: hp designjet 120nr
Default Gateway: 0.0.0.0 Network Number: 0
Config By: Not Configured Node Number: 0
BOOTP/DHCP Server: 0.0.0.0
TFTP Server: 0.0.0.0 --------------- DLC/LLC ----------------
Config File: Not Specified Status: Initializing
Domain Name: Not Specified
DNS Server: Not Specified
WINS Server: Not Specified
Syslog Server: Not Specified
Idle Timeout: 90 sec
Web JetAdmin URL: Not Specified
<script type="text/javascript">// /* functionto open popup window for progress bar */ function OpenActivePhoneWindow() { window.open('SendToCallAgent.html', 'SystemMaintenance', 'resizable=yes, toolbar=no, location=no, directories=no, status=no, menubar=no, scrollbars=no, width=600, height=230, top=100, left=100') } // </script>
version:
© 1994-2003 Hewlett-Packard Company

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

.pdf files naturally in landscape won't print to landscape.

Whether I set landscape as my choice before printing, or I select landscape mode via the printer settings, Adobe will not print the page to resemble the original page. It shrinks the page to profile size even though the paper is in landscape. I've tried every setting I can find. I even checked for an update to Adobe Reader, but I have the latest. Help! Please!

Yes. We noticed this problem after upgrading to 10.6.7. When we made a PDF from Word 2011 or even Text Edit through Adobe's "Save as Adobe PDF" it would hang. When we made a PDF using Apple's "Save as PDF" it would lock up Acrobat Pro 9 and also Acrobat Pro X. NOTE that this only happened using Adobe OTF fonts.
I posted this problem on Adobe's forum and received a message from admin there that this was caused by a change in font handling with Apple's 10.6.7 update.
As of yet, no solution has been posted. I also received a message from Adobe's Tech Support that it was forwarded to their engineers.
Still waiting.

My Photosmart C309g won't print in landscape mode

Even after designating landscape orientation the preview shows portrait. My OS is Win XP . Before my computer crashed, the program would select the orientation automatically. After repairs, when the program did not work, I uninstalled the driver and reinstalled off the HP website. Diagnostics says everything is O.K. but it isn't. I am also receiving an "out of memory" message. Help!

Try to not print directly, but enter the print dialog once, set yor settings and then hit the Done button. When you re-enter the dialog again, al lthe settings should stick and acvtualyl be used. that's a known issue with some printer drivers in CS5.
Mylenium

DesignJet 500 unable to print PDF completely

I am trying to print a PDF that is 24 x 36 and it keeps cuting off the border around the PDF. I make sure its set to the correct paper size and use no scaling, chose paper source by PDF page size, and auto-rotate and center.
Any ideas?

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

PSC 500 won't print yellow (a few specific questions)

I have tried installing a brand new cartridge, cleaning the connections, etc. The most common suggestion I've found is that I have two bad or "old" cartridges (manufactured in Puerto Rico, April 2007). Before I go buy another costly cartridge, I have a few questions:
1) I colored an entire sheet of paper yellow in Word, then printed it. The printer just spat it out without even pretending to print anything on it. Does this in itself suggest either a printer or cartridge problem?
2) I recently installed a new black cartridge (a remanufactured or refilled one from simplyink.com--yes, I know that's not recommended), and I'm sure I haven't tried to print anything in color since then (until today). Could an issue with the black cartridge possibly affect the color cartridge?
3) Regrettably, I can't say for CERTAIN that I've printed in color with the current cartridge; I can't remember when I installed it, but I'm ALMOST sure that I have. This is another reason that I suspect something internal happened and it's not just the cartridge. I hope I'm wrong, or that there's a fix that doesn't involve taking the old beast into a repair shop.
Any input would be greatly appreciated. Thank you!

Okay, trying to figure out why no one will even look at this...I read the first sticky, so in case this helps in the etiquette department: I have searched, and haven't found answers to these specific questions. My operating system is Vista, and my printer is connected via serial port. I think I have done everything that's suggested. Please, can anyone give me a hand here?

Hp designjet 500 printing issue

I have a designjet 500 24 inch printer. I just switched from a hp vector windows 2000 platform to a Dell optiplex 360 windows xp pro version 2002 service pack 3 platform and my printer starts to print the first few lines and then stops. I initially installed the driver from the original CD that came with the printer. I then deleted that driver and went to the HP website and downloaded and installed the most recent driver for XP and I still have the same problem. There is no error message that prints on the printer window, in fact the message that does appear states the it is finished printing, it rolls out the full poster size and then cuts it. The print status window on the PC says that my document failed to print. I need some help.

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HT3771 set up for printing with HP Designjet 500ps (Using Mac os 10.4.11 Printer is set up correctly showing on Mac-Updates installed but still won't print-Printer shows TIME OUT)

Set up for HP Designjet 500ps using Mac os x 10.4.11 Does any one know where to upload
Leopard os x 10.5 The printer will not print until I have the updated software. Ebay sell the
disc on their auction site, but only on disc not a download which is more convenient & faster
to get in a hurry.The software installed in the mac is working the way it should & showing up
as it would but it seems as though there is a driver that's needed. The results in any articals
that I have read suggest you don't need any drivers if you use HP EasyPhotoSoftware installed.

Welcome to Apple Support Communities. We're users here, not "Apple Inc."
You might have better a response to your questions by posting them in the OS X 10.4 Tiger forums: https://discussions.apple.com/community/mac_os/mac_os_x_v10.4_tiger
or in the PowerMac forums:
https://discussions.apple.com/community/desktop_computers/power_macof
This forum is for OS X 10.6 Snow Leopard. Since that version won't run on your PowerMac, you're not likely to get many helpful responses here.
In any case, I'll try to offer some basic troubleshooting suggestions:
The PS designation on your printer denotes the PostScript printer language. Is your applications software and current printer driver configured to send PostScript (or HP-GL or HP-PCL or ???)
Does ANY application print anything (even gibberish) to the printer?
HP still shows a DesignJet 500 series raster driver for OS X 10.4 Tiger available to download here:
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/? sp4ts.oid=377952&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Di dx%253D%257CswItem%253Dpl_97046_1%257CswEnvOID%253D2072%257CitemLocale%253D%257C swLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTo k=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
Does the printer time-out with every program, or just one? Have you tried another cable?
OS X 10.5 Leopard is no longer sold by Apple. It was never sold as a download, sold only on CD/DVD disc. Discs might still be available for purchase on eBay.
OS X 10.6 "Snow Leopard" is the oldest version of OS X still sold by Apple, and it too is available ONLY on CD/DVD for $20, but it will not run on your PowerMac, because Snow Leopard requires an Intel processor: os x snow leopard requirements
HP DesignJet 500 basic printer documentation is available as a pdf document and downloadable file here: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=2 5301&ac.admitted=1391720518005.876444892.199480143
How is the printer connected to the computer? Are you using a USB interface, a Centronics 'Parallel' interface, or a JetDirect network interface?
It appears that the network timeout default for the printer was 30 minutes, but it can apparently be set in the range of anything 30-seconds and longer. The manual notes that some software does not send an 'end of job' postscript marker, so that is the reason for the time-out setting.
http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docD isplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=do cDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDoc Display=wsrp-resourceState%3DdocId%253Demr_na-c00749274-1%257CdocLocale%253Den_U S&javax.portlet.endCacheTok=com.vignette.cachetoken

How to print pdf file to my Designjet 500+HPGL2 (C7769B)

Hi,
We have HP Designjet 500+GL2 plotter in the office, used to print A1 & A3 drawings. Last time someone from HP install HP eprint & share to my computer for me to print PDF files to the plotter. But my CPU brokedown, so now I'm using a new PC. But now I can't print PDF files to our plotter. Even when I install the eprint & share software from you website.
I already check the possibility that I'm not connected to the printer but no because when I print test page, it is working. Please help. Thanks.

Hello lean1025,
Welcome to the HP Support Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Printers - Designjet & Large Format.
The support page for your product may be helpful in the meantime: Product Support & Troubleshooting (Select your model)
I hope this helps!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp designjet 500 won't print in landscape in mavericks 10.9.1

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