HP DesignJet 500ps 42" Plotter keeps printing in repeat strips

Hi all,
I have been trying to send photos to print on my DesignJet 500, it prints PDF's and larger drawings no problem but when I try a photo on canvas roll or ordinary paper, it prints the first 50mm or so and then does the same strip over and over again to the end of the page.
I have installed a HP GL(2) card and RAM up to 160mb but this has not cured it.
Can anyone tell me what I'm doing wrong please?

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HT3771 set up for printing with HP Designjet 500ps (Using Mac os 10.4.11 Printer is set up correctly showing on Mac-Updates installed but still won't print-Printer shows TIME OUT)

Set up for HP Designjet 500ps using Mac os x 10.4.11 Does any one know where to upload
Leopard os x 10.5 The printer will not print until I have the updated software. Ebay sell the
disc on their auction site, but only on disc not a download which is more convenient & faster
to get in a hurry.The software installed in the mac is working the way it should & showing up
as it would but it seems as though there is a driver that's needed. The results in any articals
that I have read suggest you don't need any drivers if you use HP EasyPhotoSoftware installed.

Welcome to Apple Support Communities. We're users here, not "Apple Inc."
You might have better a response to your questions by posting them in the OS X 10.4 Tiger forums: https://discussions.apple.com/community/mac_os/mac_os_x_v10.4_tiger
or in the PowerMac forums:
https://discussions.apple.com/community/desktop_computers/power_macof
This forum is for OS X 10.6 Snow Leopard. Since that version won't run on your PowerMac, you're not likely to get many helpful responses here.
In any case, I'll try to offer some basic troubleshooting suggestions:
The PS designation on your printer denotes the PostScript printer language. Is your applications software and current printer driver configured to send PostScript (or HP-GL or HP-PCL or ???)
Does ANY application print anything (even gibberish) to the printer?
HP still shows a DesignJet 500 series raster driver for OS X 10.4 Tiger available to download here:
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/? sp4ts.oid=377952&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Di dx%253D%257CswItem%253Dpl_97046_1%257CswEnvOID%253D2072%257CitemLocale%253D%257C swLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTo k=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
Does the printer time-out with every program, or just one? Have you tried another cable?
OS X 10.5 Leopard is no longer sold by Apple. It was never sold as a download, sold only on CD/DVD disc. Discs might still be available for purchase on eBay.
OS X 10.6 "Snow Leopard" is the oldest version of OS X still sold by Apple, and it too is available ONLY on CD/DVD for $20, but it will not run on your PowerMac, because Snow Leopard requires an Intel processor: os x snow leopard requirements
HP DesignJet 500 basic printer documentation is available as a pdf document and downloadable file here: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=2 5301&ac.admitted=1391720518005.876444892.199480143
How is the printer connected to the computer? Are you using a USB interface, a Centronics 'Parallel' interface, or a JetDirect network interface?
It appears that the network timeout default for the printer was 30 minutes, but it can apparently be set in the range of anything 30-seconds and longer. The manual notes that some software does not send an 'end of job' postscript marker, so that is the reason for the time-out setting.
http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docD isplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=do cDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDoc Display=wsrp-resourceState%3DdocId%253Demr_na-c00749274-1%257CdocLocale%253Den_U S&javax.portlet.endCacheTok=com.vignette.cachetoken

Windows 7 64 Bit Driver for Designjet 500ps PCL3GUI

I have just upgraded my PC to windows 7 64 bit. We use a Designjet 500ps plotter - wothout the HPGL2 card, so the driver needs to run on PCL3GUI.
The HP site doesnt have any drivers apart from the HPGL2 for 64 bit.
Does anyone know a workaround i can use for this?
Thanks
andy

The drivers for XP x64 were posted in the Designjet forum in a few places. I cannot find the link where I got the version I am currently using, it is a later version than the one in the link above and has some better features for scaling prints. I will attach it here, you can download it and unzip it to a directory. Next go to the Devices and Printers folder, Add a Printer, pick the proper port and then select Have Disk and point to the directory where you unzipped the driver. The file includes a number of Designjet models including the four versions of the 650C (A and B versions in 24" and 36").
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
Attachments:
pl532en.zip ‏1924 KB

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Hi Admin,
I currently work as an IT Entry Level Support, and I have a problem with HP laserjet 1536dnf MFP that I cannot give time to figure out why.
Here's what I have:
System: WXP Pro v2002 SP2
Hardware: HP laserjet 1536dnf MFP
Device Manager Driver: HP LJ M1530 Series Scan ; Driver Date: Nov 16, 2009
HP laserjet 1536dnf MFP keeps printing JZJZL() and different Random Garbled characters, I can only print properly if I switch it on and Turn it on again.
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Thank you..
This question was solved.
View Solution.

Hi @Claude-Antoine,
I understand that the printer is printing garbled print and something keeps printing off from the Toolbox. I can help you with this.
Most likely the driver is corrupted and you will have to uninstall and reinstall the printer software.
If you can print the hardware self test page properly, then it would be a software issue.
Printing a Configuration Report.
I have provided a document with some steps to try to see if that will resolve the issue.
Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.
Here is the link for the newest drivers. HP LaserJet Full Feature Software and Driver.
How is the printer connected? (USB/Ethernet)
If your networked, do you have a Static IP setup and what kind of router are you using?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Keeps printing done...

I know why this code keeps printing done, its one my for loops. Currently this code does percisily what I want it to with a few hiccups that will be fixed. The current problem is that it keeps printing done for each row or record it places in the csv file. I need it to print to the file and then when it is truly done - print done. Also this is really slow....there are 1500+ records to pull from the cdata section, convert to comma delaminated and then place into the csv. the ripping and converting takes seconds. the writing's to the file takes .....well i never let it finish, every time I press stop its up to the 600th record and that's after a couple minutes.
I know I am missing something. I just need some eyes to look at it. its not the most efficient way to do this, I get that. All i care about right now is making it print done ONLY when it is truly DONE writing to the file - and it shouldn't take so long to write to a file. 600 records in 2 minutes? something is wrong.
Code is bellow. - prepare for a long read.
package xmlcsv;
import java.io.File;
import java.io.FileWriter;
import java.util.StringTokenizer;
import javax.xml.parsers.DocumentBuilder;
import javax.xml.parsers.DocumentBuilderFactory;
import org.w3c.dom.CDATASection;
import org.w3c.dom.CharacterData;
import org.w3c.dom.Document;
import org.w3c.dom.Element;
import org.w3c.dom.Node;
import org.w3c.dom.NodeList;
* Essentially we take a xml file, find its cdata section and then
* process the information in there to then spit out to a csv file.
public class XmlCSV {
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      * @param args
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          Document doc = db.parse(file);
          doc.getDocumentElement().normalize();
          NodeList nodes = doc.getElementsByTagName("TransmissionWrapper");
          for (int i = 0; i< nodes.getLength(); i++)
               Element element = (Element) nodes.item(i);
               NodeList cData = element.getElementsByTagName("TransmissionData");
               Element line = (Element) cData.item(0);
               //test
               getInfo(getCData(line));
      * We want to get all the data out of the CData Section.
      * Pass it into the getInfo() method to then get the
      * the data which will be parsed and thrown into a csv file.
      * @param e
      * @return
     private static final String getCData(Element e)
          NodeList child = e.getChildNodes();
          if (child != null)
               for (int i = 0; i< child.getLength(); i++)
                    Node childNode = child.item(i);
                    if (childNode.getNodeType() == Node.CDATA_SECTION_NODE)
                         CDATASection cdata = (CDATASection) childNode;
                         String data = cdata.getData();
                         return data;
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      * We want to remove all pipes then replace all those pipes with commas
      * the simple .replace() does not work. so we pass all the data into a string array and
      * pass it to a method that reforms the data and replaces pipes with commas
      * TODO: I didn't realize some information is comma deliminated so we have:
      * CHEVROLET,COBALT which may pose a problem later.
      * @throws Exception
     private static final String getInfo(String str) throws Exception
          StringTokenizer st = new StringTokenizer(str.trim());
          while (st.hasMoreTokens())
               String[] info = str.split("\\|", -1);
               for(int i = 0; i<info.length; i++)
                    returnComma(info);
          return "Nothing to return";
      * We take the String array of data and reform it back into
      * a comma deliminated peice of data that we can then use with CSV
      * @param str
      * @return
      * @throws Exception
     private static final String returnComma(String[] str) throws Exception
          StringBuffer sb = new StringBuffer();
          for (int i =0; str != null && i < str.length; i++)
               sb.append(str);
               if(i < str.length - 1)
                    sb.append(",");
          writeToFile(sb.toString(), "data2.csv");
          return null;
     * Write the data to a csv file.
     * @param st
     * @param filename
     * @throws Exception
     private static final void writeToFile(String st, String filename) throws Exception
          FileWriter fw = new FileWriter(filename);
          fw.append(st);
          fw.flush();
          fw.close();
          System.out.println("done");

The question(s) is: +"How do I make it write to the file and print done only when done?"+Move the print statement out of the loop?
+"Why is it taking up to 5-10 minutes to write 600 records to a file when it takes 30 seconds to parse the pipes, and put commas in and spit it out to the page"?+Because you are writing to the file every time you call returnComma(), and you are calling returnComma() lots of times. Most probably your entire file writing scheme is up the pole. You can't really want the file just to contain whatever the last invocation of returnComma() printed, and if you do why do all the preceding writes at all?
Also returnComma() doesn't return a comma. Poor naming. Fix its name to describe what it really does.

HP PSC 1510XI ALL IN ONE. ALIGNMENT PAPER KEEPS PRINTING AFTER I SCAN IT FOR A NEW CARTRIDGE

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I have the same printer with the same problem since I hooked it up to my HP G62 Laptop and installed the HP Scan Center (which replaced the old program console (name escapes me at the moment)).
Every time I turn on the Laptop or switch users that irritating message to align the print cartridges comes up.
I've tried immediately scanning the alignment page once it was printed and the program STILL wants me to align the cartridges.
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I never had this problem with the old console/software that the Scan Center replaced.
Frustrating!

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Jackser

Hi @jackstrax,
Welcome to the HP Forums!
I understand that your HP Photosmart c5280 keeps printing blank photos. I am happy to help!
Please see this post, Re: colour photos from my photosmart C5280 printer come out blank, by my colleague @Sunshyn2005.
If the post does not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best of luck!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Hello,
Thanks for the post. I've attached a link below that may assist. Good Luck!
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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But unfortunately the driver Hp provide is not working ... the models i'm only getting is the Designjet 500 42 HP-GL/2, but if i install this driver. its just creating an error and not printing ...
Please help ... thanks in advance ...

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Located a solution:
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The driver for the Deskjet 5150 is delivered though Windows Update as described here. The Deskjet 5550 driver would also be compatible, I would recommend the HP version rather than the earlier Microsoft version.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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HP DesignJet 500ps 42" Plotter keeps printing in repeat strips

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