HP designJet 5500PS Crash on Acrobat 7 and 8 Professional
Just within tha last few weeks, our printin terminal for our Large Format Printer has been crashing. It happens after the page setup has been configured, and right when you select 'Print" or key stroke Command-P. I have run updates and loaded every printer PPD known to man and nothing works. It consistently crashes in Acrobat, yet is printable in Adobe Illustrator CS2 and CS3. I've been spinning around and around on this, so I am asking for any advice or help.
Thanks.
Here is the crash report:
Process: Acrobat [186]
Path: /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.7 (8.1.7)
Code Type: PPC (Native)
Parent Process: launchd [88]
Interval Since Last Report: 1693799 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 19688 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-01-21 12:25:12.071 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 42976DD8-DC30-4836-ADFC-6EF3DBADA4A3
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x928b9b50 __kill + 12
1 libSystem.B.dylib 0x92954bfc abort + 84
2 libstdc++.6.dylib 0x9652be24 _gnu_cxx::__verbose_terminatehandler() + 400
3 libstdc++.6.dylib 0x96529940 _gxx_personalityv0 + 1240
4 libstdc++.6.dylib 0x965299a4 std::terminate() + 68
5 libstdc++.6.dylib 0x96529be4 _cxathrow + 124
6 ...e.print.framework.PrintCore 0x9657e320 PMTemplateEntry::GetDefaultValue(OpaquePMTicketRef**) + 100
7 ...e.print.framework.PrintCore 0x96580078 PMTemplate::GetEntryDefaultValue(__CFString const*, OpaquePMTicketRef**) + 56
8 ...e.print.framework.PrintCore 0x96554e28 PJCCreateMatchedPaperSize + 1428
9 ...e.print.framework.PrintCore 0x96553f50 findBestPaperMatch(OpaquePMTicketRef*, ppdfiles*, char*, unsigned long, unsigned char*, OpaquePMTicketRef**) + 240
10 ...e.print.framework.PrintCore 0x96553cac getMatchedMediaNameFromPaperInfo + 872
11 ...e.print.framework.PrintCore 0x9655122c PJCCreateSuggestedPaper + 564
12 ...int.framework.Print.Private 0x16fe5270 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2208
13 ...int.framework.Print.Private 0x16ff56c4 AskUserForFile + 46936
14 ...int.framework.Print.Private 0x16fe6e58 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 9352
15 ...int.framework.Print.Private 0x16fe779c PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 11724
16 ...int.framework.Print.Private 0x16fe6ca0 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 8912
17 ...int.framework.Print.Private 0x16ff2d78 AskUserForFile + 36364
18 ...int.framework.Print.Private 0x16ffb158 CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2628
19 com.apple.AppKit 0x95dfd688 -[NSWindowController _windowDidLoad] + 448
20 com.apple.AppKit 0x95da5d3c -[NSWindowController window] + 120
21 ...int.framework.Print.Private 0x16ff7680 AskUserForFile + 55060
22 ...int.framework.Print.Private 0x16fe893c PMPrivatePrintDialog + 308
23 ...apple.print.framework.Print 0x929da3e4 sessionPrintDialog(OpaquePMPrintSession*, OpaquePMPrintSettings*, OpaquePMPageFormat*, unsigned char, unsigned char*) + 236
24 com.adobe.Acrobat.framework 0x841d9e00 CopiesPagesPDE_Open + 57096
25 com.adobe.Acrobat.framework 0x841c62e8 CopiesPagesPDE_Initialize + 19144
26 com.adobe.Acrobat.framework 0x841c6d18 CopiesPagesPDE_Initialize + 21752
27 com.adobe.Acrobat.framework 0x841c6df0 CopiesPagesPDE_Initialize + 21968
28 com.adobe.Acrobat.framework 0x84475e64 AcroSecurityBailOutImpl + 2580596
29 com.adobe.Acrobat.framework 0x84210ff0 AcroSecurityBailOutImpl + 70144
30 com.adobe.Acrobat.framework 0x843b8650 AcroSecurityBailOutImpl + 1804384
31 com.adobe.Acrobat.framework 0x84194408 RunAcrobat + 2119004
32 com.apple.AppKit 0x95e5c354 -[NSApplication sendAction:to:from:] + 104
33 com.apple.AppKit 0x96118d00 -[NSCarbonMenuImpl performMenuAction:withTarget:] + 344
34 com.apple.AppKit 0x95ef7844 -[NSMenu _performKeyEquivalentWithDelegate:] + 284
35 com.apple.AppKit 0x95ef78c4 -[NSMenu _performKeyEquivalentWithDelegate:] + 412
36 com.apple.AppKit 0x95ef7468 -[NSMenu performKeyEquivalent:] + 68
37 com.adobe.Acrobat.framework 0x841937b4 RunAcrobat + 2115848
38 com.apple.AppKit 0x95ef61f0 -[NSApplication _handleKeyEquivalent:] + 456
39 com.apple.AppKit 0x95e2c820 -[NSApplication sendEvent:] + 3676
40 com.apple.AppKit 0x95d998d4 -[NSApplication run] + 800
41 com.adobe.Acrobat.framework 0x83f8fd98 RunAcrobat + 3820
42 com.adobe.Acrobat.framework 0x83f8efb0 RunAcrobat + 260
43 com.adobe.Acrobat.Pro 0x00003b28 start + 5952
44 com.adobe.Acrobat.Pro 0x00002578 start + 400
45 com.adobe.Acrobat.Pro 0x00002420 start + 56
Thread 1:
0 libSystem.B.dylib 0x9283ec0c _semwaitsignal + 12
1 libSystem.B.dylib 0x9287b46c pthread_condwait + 1580
2 ...ple.CoreServices.CarbonCore 0x93bb7644 TSWaitOnCondition + 132
3 ...ple.CoreServices.CarbonCore 0x93b959c0 TSWaitOnConditionTimedRelative + 204
4 ...ple.CoreServices.CarbonCore 0x93bb7200 MPWaitOnQueue + 272
5 AdobeACE 0x8fc39dc0 ACEInitialize + 6392
6 AdobeACE 0x8fc39d14 ACEInitialize + 6220
7 ...ple.CoreServices.CarbonCore 0x93bb5428 PrivateMPEntryPoint + 76
8 libSystem.B.dylib 0x9287a0c4 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x92838278 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x9287b368 pthread_condwait + 1320
2 ...ple.CoreServices.CarbonCore 0x93b959e4 TSWaitOnConditionTimedRelative + 240
3 ...ple.CoreServices.CarbonCore 0x93bb7200 MPWaitOnQueue + 272
4 ...adobe.AcrobatPlugin.Updater 0x86cce8b8 AcroPluginMain + 140060
5 ...adobe.AcrobatPlugin.Updater 0x86cacf98 AcroPluginMain + 2556
6 ...ple.CoreServices.CarbonCore 0x93bb5428 PrivateMPEntryPoint + 76
7 libSystem.B.dylib 0x9287a0c4 pthreadstart + 316
Thread 3:
0 libSystem.B.dylib 0x92838378 machwaituntil + 8
1 libSystem.B.dylib 0x928c36ec nanosleep + 324
2 ...obatPlugin.BridgeTalkClient 0x14980c64 ScObjects::Thread::sleep(unsigned int) + 68
3 ...obatPlugin.BridgeTalkClient 0x14984c6c ScObjects::BridgeTalkThread::run() + 452
4 ...obatPlugin.BridgeTalkClient 0x14980d7c ScObjects::Thread::go(void*) + 200
5 libSystem.B.dylib 0x9287a0c4 pthreadstart + 316
Thread 4:
0 libSystem.B.dylib 0x928381f8 machmsgtrap + 8
1 libSystem.B.dylib 0x9283f11c mach_msg + 56
2 com.apple.CoreFoundation 0x943ec394 CFRunLoopRunSpecific + 1812
3 ...dobe.AcrobatPlugin.Comments 0x8c691d50 AcroPluginMain + 1227752
4 ...dobe.AcrobatPlugin.Comments 0x8c692a68 AcroPluginMain + 1231104
5 ...ple.CoreServices.CarbonCore 0x93bb5428 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9287a0c4 pthreadstart + 316
Thread 5:
0 libSystem.B.dylib 0x92838278 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x9287b368 pthread_condwait + 1320
2 com.apple.Foundation 0x92e291a0 -[NSCondition waitUntilDate:] + 384
3 com.apple.Foundation 0x92e28fcc -[NSConditionLock lockWhenCondition:beforeDate:] + 268
4 com.apple.AppKit 0x95dfb9cc -[NSUIHeartBeat _heartBeatThread:] + 664
5 com.apple.Foundation 0x92debd84 _NSThread__main_ + 1004
6 libSystem.B.dylib 0x9287a0c4 pthreadstart + 316
Thread 6:
0 libSystem.B.dylib 0x928381f8 machmsgtrap + 8
1 libSystem.B.dylib 0x9283f11c mach_msg + 56
2 com.apple.CoreFoundation 0x943ec394 CFRunLoopRunSpecific + 1812
3 com.apple.CFNetwork 0x90d383b0 CFURLCacheWorkerThread(void*) + 288
4 libSystem.B.dylib 0x9287a0c4 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x928381f8 machmsgtrap + 8
1 libSystem.B.dylib 0x9283f11c mach_msg + 56
2 com.apple.CoreFoundation 0x943ec394 CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x92e42d50 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
4 com.apple.Foundation 0x92debd84 _NSThread__main_ + 1004
5 libSystem.B.dylib 0x9287a0c4 pthreadstart + 316
Thread 8:
0 libSystem.B.dylib 0x9289bd74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x943f7808 __CFSocketManager + 764
Thread 0 crashed with PPC Thread State 32:
srr0: 0x928b9b50 srr1: 0x0200f030 dar: 0xe6542088 dsisr: 0x40000000
r0: 0x00000025 r1: 0xbfffcaf0 r2: 0x00000000 r3: 0x00000000
r4: 0x00000000 r5: 0x00000001 r6: 0x000072c8 r7: 0x00000840
r8: 0x9652bd8c r9: 0x18bc0800 r10: 0x92882a04 r11: 0xa049f52c
r12: 0x928b9b3c r13: 0x00000000 r14: 0x00000000 r15: 0xa076d8a0
r16: 0xbfffce80 r17: 0xbfffcdac r18: 0xa0abd4c0 r19: 0xa0abd4b0
r20: 0xa0abd890 r21: 0xa0abd490 r22: 0xa0abd4d0 r23: 0xbfffce60
r24: 0x00000021 r25: 0x00000000 r26: 0xbfffcf58 r27: 0x18972c80
r28: 0xa0aabca0 r29: 0xa049d3a0 r30: 0x96542fa8 r31: 0x92954bb4
cr: 0x44082202 xer: 0x00000000 lr: 0x92954c00 ctr: 0x928b9b3c
vrsave: 0xc0000fff
Binary Images:
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0x96a73000 - 0x96a73fff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96a74000 - 0x96a8fff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <efcd6350b6ddbabea5e2e6a45b0e58fb> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x96a90000 - 0x96aa3ffb com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <dc8dac074f4d19175c5613b35aa529b3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96aa4000 - 0x96b2cffb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <6fc8a8cb43506b57b951da899a55d3b9> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96b43000 - 0x96b49ffb com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96b4a000 - 0x96b99fff com.apple.Metadata 10.5.8 (398.26) <1a261534027b9d1518327d1fabe1182b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96b9a000 - 0x96ba9fff com.apple.DSObjCWrappers.Framework 1.3 (1.3) <897487778bd1c0429fcd88c99c293583> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x96baa000 - 0x96c94fff libxml2.2.dylib ??? (???) <c16d0fbbf8fd6b30695cd3c930355066> /usr/lib/libxml2.2.dylib
0x96c95000 - 0x96d2efc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x96d77000 - 0x96da4fff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96da5000 - 0x96dc4fff libresolv.9.dylib ??? (???) <d4538f370cadea5d74d3ac86c610e570> /usr/lib/libresolv.9.dylib
0x96dc5000 - 0x9737ffff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x973b3000 - 0x97409fff libGLU.dylib ??? (???) <4307c8f9f09bca8afc78fa089c3f074e> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9740a000 - 0x9740affb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0xba900000 - 0xba917ffe libJapaneseConverter.dylib ??? (???) <ddbf52237a078e0b4f6b1a408b4f272a> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib ??? (???) <0a2ba63ad56ef171914b3f6421a63730> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
You may try the forum LiveCycle Designer.
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Adobe acrobat x and 9 professional convert landscape to portrait in Mac 10.6
Dear all,
1) I have using MAC 10.6 with Adobe 10 prof . My problem is even i print the landscape document in to my application the preview switched to portrait.
2) Even i print the pdf document through adobe pdf printer.But i couldnot save the pdf file in mac 10.6
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It looks like that you are getting confused with the option "auto-rotate and center" available on the print dialog. This option gives your document the best fit as per the dimensions of the document on its own. It ignores the orientation settings(intentionally) given through page set up dialog. I would request you to turn off this setting and try your workflow and you should be getting the more clarity on the same.
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In Acrobat 6 and 7 Professional, what compression methodology is used with the "Reduce File Size"?
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OS X Lion crashes trying to print from Safari, Pages, Acrobat, Word and Excel
My OS X Lion crashes while trying to print in Safari, Pages '09 (4.1), Acrobat, Word and Excel. It works in Adobe CS5 Photoshop, Illustrator, InDesign, Numbers '09 (2.1), Apple Mail, and Preview. I'm printing to a Dell 3130 color laser printer.
Here's one of many crash logs.
Process: Safari [1808]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (7534.48.3)
Build Info: WebBrowser-7534048003000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [105]
Date/Time: 2011-07-21 13:52:18.227 -0400
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 29144 sec
Crashes Since Last Report: 21
Per-App Interval Since Last Report: 27609 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 15E96704-30D4-4C57-8AA9-15899A3D5314
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000001f
VM Regions Near 0x1f:
-->
__TEXT 000000010a25e000-000000010a25f000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
objc_msgSend() selector name: getSummaryInfo
objc[1808]: garbage collection is OFF
Performing @selector(doPrint:) from sender NSButton 0x7fa85dbd92c0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff93d10e90 objc_msgSend + 16
1 com.apple.print.framework.Print.Private 0x0000000110b371e8 0x110b35000 + 8680
2 com.apple.print.framework.Print.Private 0x0000000110b3a311 0x110b35000 + 21265
3 com.apple.print.framework.Print.Private 0x0000000110b3a03b 0x110b35000 + 20539
4 com.apple.print.framework.Print.Private 0x0000000110b4e99c 0x110b35000 + 104860
5 com.apple.CoreFoundation 0x00007fff94c4811d -[NSObject performSelector:withObject:] + 61
6 com.apple.AppKit 0x00007fff8b71c852 -[NSApplication sendAction:to:from:] + 139
7 com.apple.Safari.framework 0x00007fff8c86a4d7 -[BrowserApplication sendAction:to:from:] + 80
8 com.apple.AppKit 0x00007fff8b71c784 -[NSControl sendAction:to:] + 88
9 com.apple.AppKit 0x00007fff8b71c6af -[NSCell _sendActionFrom:] + 137
10 com.apple.AppKit 0x00007fff8b71bb7a -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2014
11 com.apple.AppKit 0x00007fff8b79b57c -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489
12 com.apple.AppKit 0x00007fff8b71a786 -[NSControl mouseDown:] + 786
13 com.apple.AppKit 0x00007fff8b6e566e -[NSWindow sendEvent:] + 6280
14 com.apple.AppKit 0x00007fff8b67df19 -[NSApplication sendEvent:] + 5665
15 com.apple.Safari.framework 0x00007fff8c86a47a -[BrowserApplication sendEvent:] + 822
16 com.apple.AppKit 0x00007fff8b61442b -[NSApplication run] + 548
17 com.apple.AppKit 0x00007fff8b89252a NSApplicationMain + 867
18 com.apple.Safari.framework 0x00007fff8ca1c725 SafariMain + 197
19 com.apple.Safari 0x000000010a25ef24 0x10a25e000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ff377e6 kevent + 10
1 libdispatch.dylib 0x00007fff8a23a60e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8a23919e _dispatch_mgr_thread + 54
Thread 2:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8ff36bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff914e2274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00007fff8f1d3da5 WebCore::IconDatabase::syncThreadMainLoop() + 375
3 com.apple.WebCore 0x00007fff8f1d171d WebCore::IconDatabase::iconDatabaseSyncThread() + 489
4 com.apple.WebCore 0x00007fff8f1d152b WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
5 libsystem_c.dylib 0x00007fff914de8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff914e1b75 thread_start + 13
Thread 3:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8ff3567a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ff34d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8d27bce9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8d27bc29 thread_fun + 24
4 libsystem_c.dylib 0x00007fff914de8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff914e1b75 thread_start + 13
Thread 4:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib 0x00007fff8ff3567a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ff34d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff94be529c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff94beda04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff94bed216 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x00007fff8c9d7147 Safari::MessageRunLoop::threadBody() + 163
6 com.apple.Safari.framework 0x00007fff8c9d709f Safari::MessageRunLoop::threadCallback(void*) + 9
7 libsystem_c.dylib 0x00007fff914de8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff914e1b75 thread_start + 13
Thread 5:: Safari: SnapshotStore
0 libsystem_kernel.dylib 0x00007fff8ff36bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff914e2274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff908b9ba0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff8ca4e03f Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) + 125
4 com.apple.Safari.framework 0x00007fff8ca4b7bb Safari::SnapshotStore::diskAccessThreadBody() + 305
5 com.apple.Safari.framework 0x00007fff8ca4b18b Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff914de8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff914e1b75 thread_start + 13
Thread 6:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8ff36bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff914e2274 _pthread_cond_wait + 840
2 com.apple.CoreVideo 0x00007fff8b39db3a CVDisplayLink::runIOThread() + 710
3 com.apple.CoreVideo 0x00007fff8b39d85b _ZL13startIOThreadPv + 148
4 libsystem_c.dylib 0x00007fff914de8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff914e1b75 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8ff36df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff94c3666b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff914de8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff914e1b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ff37192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff914e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff914e1b85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ff37192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff914e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff914e1b85 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ff37192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff914e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff914e1b85 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ff37192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff914e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff914e1b85 start_wqthread + 13
Thread 12:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ff36e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91494dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff91494bb5 usleep + 53
3 com.apple.AppKit 0x00007fff8b84e0b8 -[NSUIHeartBeat _heartBeatThread:] + 1727
4 com.apple.Foundation 0x00007fff935c21ea -[NSThread main] + 68
5 com.apple.Foundation 0x00007fff935c2162 __NSThread__main__ + 1575
6 libsystem_c.dylib 0x00007fff914de8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff914e1b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000040 rbx: 0x00007fa85dbd6480 rcx: 0x0000000000000038 rdx: 0x00007fa85da046a8
rdi: 0x00007fa85d8f1960 rsi: 0x00007fa85dbd5280 rbp: 0x00007fff69e5d080 rsp: 0x00007fff69e5ce90
r8: 0x000000010a267800 r9: 0x00000000000003ea r10: 0x0000000000000081 r11: 0x000000000000000f
r12: 0x000000000000000d r13: 0x0000000000000008 r14: 0x00007fa85da48e70 r15: 0x0000000000000001
rip: 0x00007fff93d10e90 rfl: 0x0000000000010246 cr2: 0x000000000000001f
Logical CPU: 3
Binary Images:
0x10a25e000 - 0x10a25efff com.apple.Safari (5.1 - 7534.48.3) <C23CF439-A7C3-3A27-A80B-DE92FAF9ADE8> /Applications/Safari.app/Contents/MacOS/Safari
0x10b7d4000 - 0x10b7dbfff +com.dell.print.pde.SecurePrint2 (1.2 - 1.2) /Library/Printers/Dell/PDEs/DellSecurePrint2.plugin/Contents/MacOS/DellSecurePr int2
0x10b7e8000 - 0x10b7e8ff5 +cl_kernels (??? - ???) <73052129-6E17-45E8-9D3F-BAD8AB8D1924> cl_kernels
0x10ce31000 - 0x10ce32ffc +cl_kernels (??? - ???) <78CE7F39-7F35-40DC-A3D6-321A99939564> cl_kernels
0x10e2ec000 - 0x10e2efff7 libCoreFSCache.dylib (??? - ???) <783C2402-CA3F-3D9B-B909-0F251145CF1D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10e7b5000 - 0x10e7bbfef libcldcpuengine.dylib (1.50.61 - compatibility 1.0.0) <EAC03E33-595E-3829-8199-479FA5CD9987> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x10e7dc000 - 0x10e7dcffd +cl_kernels (??? - ???) <9AEDD179-E5CF-44A8-B152-89490B8CC5AB> cl_kernels
0x10e7de000 - 0x10e871ff7 unorm8_bgra.dylib (1.50.61 - compatibility 1.0.0) <3ED8B0D5-4A55-3E39-8490-B7BC1780F67B> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10e893000 - 0x10e894ff3 +cl_kernels (??? - ???) <9CBDE2DB-2F9A-4423-80DA-3B4D822A8AC0> cl_kernels
0x10e95e000 - 0x10e98cff7 GLRendererFloat (??? - ???) <AB59F7EA-62B1-3AA6-B940-47C0B6BC6DD9> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x10e9a3000 - 0x10e9a4ff3 +cl_kernels (??? - ???) <D114E6B9-EC3B-4714-9990-536FF66AC46B> cl_kernels
0x10efad000 - 0x10f145ff7 GLEngine (??? - ???) <EE6CCAE3-1CA1-3C5E-A83C-BB56AB413AB3> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x10f74c000 - 0x10f845fff libGLProgrammability.dylib (??? - ???) <7B17211F-D04C-3916-8176-1930C24BA421> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x10fa4e000 - 0x10fa59fff +com.dell.print.pde.JobAccount2 (1.3 - 1.3) /Library/Printers/Dell/PDEs/DellJobAccount2.plugin/Contents/MacOS/DellJobAccoun t2
0x10fee7000 - 0x10ff1bff7 com.apple.printingprivate.framework.PrintingPrivate (7.0 - 68) <7AA400A0-15A9-3991-B9C3-4BBCE2579798> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private
0x110b35000 - 0x110b6cfff com.apple.print.framework.Print.Private (7.0 - 378) <9EECB9C5-32C3-3CBE-8D9A-82E929A7D69A> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x110bb8000 - 0x110bfbff7 com.apple.print.PrintingCocoaPDEs (7.0 - 378) <1F74062E-9981-3A7C-B018-6053AF0C4F42> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x113799000 - 0x1138afff7 libmecab.1.0.0.dylib (??? - ???) <3A9B0BEB-025A-34A1-9E87-9AA84900AC37> /usr/lib/libmecab.1.0.0.dylib
0x200000000 - 0x20036ffff com.apple.GeForce7xxxGLDriver (7.0.52 - 7.0.0) <48631B3D-79A9-3DB3-8552-15F147B307BB> /System/Library/Extensions/GeForce7xxxGLDriver.bundle/Contents/MacOS/GeForce7xx xGLDriver
0x7fff69e5e000 - 0x7fff69e92ac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
0x7fff8a237000 - 0x7fff8a245fff libdispatch.dylib (187.5.0 - compatibility 1.0.0) <698F8EFB-7075-3111-94E3-891156C88172> /usr/lib/system/libdispatch.dylib
0x7fff8a246000 - 0x7fff8a265fff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x7fff8a2b1000 - 0x7fff8a2bfff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x7fff8a2c0000 - 0x7fff8a2d1ff7 SyndicationUI (??? - ???) <2611F56F-81A9-3457-8C87-2700BFD9D4CB> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff8a39a000 - 0x7fff8a39cfff com.apple.TrustEvaluationAgent (2.0 - 1) <80AFB5D8-5CC4-3A38-83B9-A7DF5820031A> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8a39d000 - 0x7fff8a39fff7 com.apple.print.framework.Print (7.0 - 247) <579D7E49-A7F4-3C41-9434-3114B8A9B96C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8a3a0000 - 0x7fff8a3a1fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <0F55CD76-DB24-309B-BD12-62B00C1AAB9F> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff8a3a4000 - 0x7fff8a3e5fff com.apple.QD (3.12 - ???) <4F3C5629-97C7-3E55-AF3C-ACC524929DA2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8a3e6000 - 0x7fff8a44dff7 com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <0B715012-C8E8-386D-9C6C-90F72AE62A2F> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8a461000 - 0x7fff8a461fff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8a47b000 - 0x7fff8a482ff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8a67d000 - 0x7fff8a67dfff com.apple.CoreServices (53 - 53) <5946A0A6-393D-3087-86A0-4FFF6A305CC0> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x7fff905e8000 - 0x7fff90862ff7 com.apple.imageKit (2.1 - 1.0) <03200568-184B-36E8-AFE9-04D1FACDC926> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff90863000 - 0x7fff908aefff com.apple.SystemConfiguration (1.11 - 1.11) <0B02FEC4-C36E-32CB-8004-2214B6793AE8> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff908af000 - 0x7fff90abcfff com.apple.JavaScriptCore (7534 - 7534.48) <99B60407-592A-3DDC-A3D0-86578B92B3F8> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff90abd000 - 0x7fff90ae6fff com.apple.CoreServicesInternal (113.7 - 113.7) <ACAC98CD-5941-39DB-951A-2509DCCD22FD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff90ae7000 - 0x7fff90becff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff90bed000 - 0x7fff90bfcfff com.apple.opengl (1.7.4 - 1.7.4) <38AF4430-7E81-3C98-9330-21DCDA90507E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff90bfd000 - 0x7fff90c7ffff com.apple.Metadata (10.7.0 - 627.9) <F293A9A7-9790-3629-BE81-D19C158C5EA4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff90d6a000 - 0x7fff90e77fff libJP2.dylib (??? - ???) <D8257CEE-A1C3-394A-8193-6DB7C29A15A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff90e8e000 - 0x7fff90e8efff com.apple.audio.units.AudioUnit (1.7 - 1.7) <D75971EE-0D74-365A-8E52-46558EA49E87> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff90e8f000 - 0x7fff90f21fff com.apple.PDFKit (2.6 - 2.6) <F838E95F-DEE9-354A-A34A-F5335D0AF1E1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff91270000 - 0x7fff9129bfff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff912a0000 - 0x7fff912a3fff com.apple.AppleSystemInfo (1.0 - 1) <598ADC13-C994-3579-A885-0D6658DDD564> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff912a4000 - 0x7fff912cfff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff912d5000 - 0x7fff91314ff7 libGLImage.dylib (??? - ???) <29F82AD9-45F0-3AC5-A4A4-B767EC555D82> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff91315000 - 0x7fff91331fff com.apple.ScriptingBridge (1.2.1 - ???) <7DCC43F7-9F5A-388D-A00D-70E2618731BA> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x7fff91332000 - 0x7fff91392fff libvDSP.dylib (325.3.0 - compatibility 1.0.0) <74B62E70-4189-3022-8FC9-1182EA7C6E34> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9139f000 - 0x7fff913ccff7 com.apple.opencl (1.50.62 - 1.50.62) <616ADE61-11D1-3816-A255-3F0F80F2EAC8> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9144f000 - 0x7fff9148bfff libsystem_info.dylib (??? - ???) <BC49C624-1DAB-3A37-890F-6EFD46538424> /usr/lib/system/libsystem_info.dylib
0x7fff9148c000 - 0x7fff9148ffff com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff91490000 - 0x7fff9156dfef libsystem_c.dylib (763.11.0 - compatibility 1.0.0) <1D61CA57-3C6D-30F7-89CB-CC6F0787B1DC> /usr/lib/system/libsystem_c.dylib
0x7fff9156e000 - 0x7fff91887fff com.apple.CoreServices.CarbonCore (960.13 - 960.13) <398ABDD7-BB95-3C05-96D2-B54243FC4745> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff91888000 - 0x7fff9188ffff libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <40374018-2832-3144-8114-CED417321C76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff918b0000 - 0x7fff92044fff com.apple.CoreAUC (6.11.03 - 6.11.03) <5A56B2DC-A0A6-357B-ADF2-5714AFEBD926> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff92045000 - 0x7fff92087ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff92088000 - 0x7fff920d8fff com.apple.CoreMediaIO (201.0 - 3148) <66287EB0-61F1-3175-90DC-24BB29473C67> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff920ec000 - 0x7fff92519fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff92567000 - 0x7fff925aaff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <2B1571E1-8E87-364E-BC36-C9C9B5D3EAC4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff925ab000 - 0x7fff92753fff com.apple.WebKit2 (7534 - 7534.48.3) <9F8CD6D9-3123-3F53-BAC3-D770B0812C25> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff929a9000 - 0x7fff92b33ff7 com.apple.QTKit (7.7.1 - 2246) <C8A57DE8-A86A-34B6-B6BA-565EE3B6D140> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff92b3c000 - 0x7fff92be0fef com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff92be1000 - 0x7fff92c51fff com.apple.datadetectorscore (3.0 - 179.3) <AFFBD606-91DE-3F91-8E38-C037D9FBFA8B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff92c52000 - 0x7fff92c7bff7 com.apple.framework.Apple80211 (7.0 - 700.57) <0D7D7E08-377B-32F0-AD91-673F992B5CFF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff92cb7000 - 0x7fff92cd4fff com.apple.frameworks.preferencepanes (15.0 - 15.0) <CC86755A-6CF1-3DDF-A1B0-6F7F5BD7BB39> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff92d1a000 - 0x7fff92d31fff com.apple.MultitouchSupport.framework (220.62 - 220.62) <7EF58A7E-CB97-335F-A025-4A0F00AEF896> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff92d38000 - 0x7fff92d9cfff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff92dc6000 - 0x7fff92e39fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff92e3a000 - 0x7fff92fc4fff com.apple.WebKit (7534 - 7534.48.3) <03AC8252-B3A1-3A7C-9DAF-99CC9DC56D5D> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff92fc5000 - 0x7fff92febfff com.apple.framework.internetaccounts (1.0 - 1) <64CC50BB-9EE4-36D1-969A-FDD2210026DC> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff93035000 - 0x7fff934dcff7 FaceCoreLight (1.4.2 - compatibility 1.0.0) <6F89E9A9-DEB6-32B5-8B50-3B97F5DB597D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff93551000 - 0x7fff93567fff libGL.dylib (??? - ???) <22064411-0A62-373C-828B-0AA2BA2A8D34> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff93568000 - 0x7fff9387afff com.apple.Foundation (6.7 - 833.1) <618D7923-3519-3C53-9CBD-CF3C7130CB32> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9387b000 - 0x7fff938ddff7 com.apple.coreui (0.3 - 162) <A752F9D0-1CAE-340F-B2D2-95EEF242B301> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff938de000 - 0x7fff938ecfff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff938ed000 - 0x7fff93935fff com.apple.framework.CoreWLAN (2.0 - 200.46) <04AFD988-DDFB-330D-B042-C1EB2826A0CC> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff939e8000 - 0x7fff93a0ffff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff93a49000 - 0x7fff93a76fe7 libSystem.B.dylib (159.0.0 - compatibility 1.0.0) <7B4D685D-939C-3ABE-8780-77A1889E0DE9> /usr/lib/libSystem.B.dylib
0x7fff93a77000 - 0x7fff93a77fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <4CC14F7C-BCA7-3CAC-BEC9-B06576E5A15B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff93a78000 - 0x7fff93a7dff7 libsystem_network.dylib (??? - ???) <4ABCEEF3-A3F9-3E06-9682-CE00F17138B7> /usr/lib/system/libsystem_network.dylib
0x7fff93a98000 - 0x7fff93d06ff7 com.apple.QuartzComposer (5.0 - 232) <CE01B3AC-C19F-3148-9301-615E8FD6F356> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff93d07000 - 0x7fff93debdef libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <C5F2392D-B481-3A9D-91BE-3D039FFF4DEC> /usr/lib/libobjc.A.dylib
0x7fff93dee000 - 0x7fff93e2dfff com.apple.AE (527.6 - 527.6) <6F8DF9EF-3250-3B7F-8841-FCAD8E323954> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff93e2e000 - 0x7fff93e6dff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <DE681910-3F7F-3502-9937-AB8008CD281A> /usr/lib/libcups.2.dylib
0x7fff93e6e000 - 0x7fff93f00fff com.apple.CorePDF (3.0 - 3.0) <6056B710-155A-3543-9373-B9F3E5FC99CE> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff93f01000 - 0x7fff93f04fff libCoreVMClient.dylib (??? - ???) <9E9F7B24-567C-3102-909C-219CF2B191FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff93f05000 - 0x7fff93f47fff com.apple.corelocation (330.9 - 330.9) <ACE577F2-6EDE-3768-BF76-8632E8B81876> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff93f48000 - 0x7fff93feaff7 com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff93feb000 - 0x7fff940eefff libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <ED5E84C6-646D-3B70-81D6-7AF957BEB217> /usr/lib/libsqlite3.dylib
0x7fff94310000 - 0x7fff943c2fff com.apple.CoreText (4.0.0 - ???) <D7BD85FD-277A-3A97-B1AD-5EE14215237E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff9441e000 - 0x7fff9445efff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff9445f000 - 0x7fff94598fef com.apple.vImage (5.0 - 5.0) <C45D2CBE-FA15-3D13-9E9D-A3BF57B84BBE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff94599000 - 0x7fff945afff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff945b0000 - 0x7fff949cbfff com.apple.SceneKit (2.0 - 124) <9E331DDE-BDF4-34C5-A8F9-E7F12ADBB785> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x7fff949cc000 - 0x7fff949deff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff949df000 - 0x7fff94a02ff7 com.apple.RemoteViewServices (1.0 - 1) <EB549657-8EDC-312A-B8BE-DEC3E160AC3D> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff94a03000 - 0x7fff94a17ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff94b6e000 - 0x7fff94b8aff7 com.apple.GenerationalStorage (1.0 - 124) <C0290CA0-A2A0-3280-9442-9D783883D638> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff94b8b000 - 0x7fff94b8ffff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff94b9e000 - 0x7fff94b9ffff libffi.dylib (??? - ???) <DB96CC4B-0D38-3102-80AA-91DDE9AF3886> /usr/lib/libffi.dylib
0x7fff94bb5000 - 0x7fff94d88ff7 com.apple.CoreFoundation (6.7 - 635) <57446B22-0778-3E07-9690-96AC705D57E8> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff94dba000 - 0x7fff9539efaf libBLAS.dylib (??? - ???) <D62D6A48-5C7A-3ED6-875D-AA3C2C5BF791> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff953cb000 - 0x7fff954c9ff7 com.apple.QuickLookUIFramework (3.0 - 489.1) <A8A82434-D43D-3F12-9321-B2E8EC9B4B8E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff954ca000 - 0x7fff954cffff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff954ec000 - 0x7fff954ecfff com.apple.Accelerate (1.7 - Accelerate 1.7) <3E4582EB-CFEF-34EA-9DA8-8421F1C3C77D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff954ed000 - 0x7fff9551cfff com.apple.DictionaryServices (1.2 - 158) <2CE51CD1-EE3D-3618-9507-E39A09C9BB8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff9554b000 - 0x7fff95578fff com.apple.quartzfilters (1.7.0 - 1.7.0) <ED846829-EBF1-3E2F-9EA6-D8743E5A4784> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff95579000 - 0x7fff955a2fff libJPEG.dylib (??? - ???) <3DBFEB41-4BF2-3502-872A-BB3738EE61B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff955a3000 - 0x7fff955f6fff libFontRegistry.dylib (??? - ???) <8FE14D77-1286-3619-A02E-0AC1A622596E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff95ca5000 - 0x7fff95caafff libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
0x7fff95cb7000 - 0x7fff95d9efff com.apple.backup.framework (1.3 - 1.3) <C7F0B3B6-EAC1-3445-A705-E9F18A45D01D> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff95d9f000 - 0x7fff95da5fff libGFXShared.dylib (??? - ???) <DE6987C5-81AC-3AE6-84F0-138C9636D412> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff95da6000 - 0x7fff95e2bff7 com.apple.Heimdal (2.1 - 2.0) <E4CD970F-8DE8-31E4-9FC0-BDC97EB924D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff95e2c000 - 0x7fff95e49ff7 com.apple.openscripting (1.3.3 - ???) <A64205E6-D3C5-3E12-B1A0-72243151AF7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff95e4a000 - 0x7fff95e83fe7 libssl.0.9.8.dylib (0.9.8 - compatibility 0.9.8) <D634E4B6-672F-3F68-8B6F-C5028151A5B4> /usr/lib/libssl.0.9.8.dylib
0x7fff95ee6000 - 0x7fff95ef1fff com.apple.DisplayServicesFW (2.5.0 - 302.1.2) <36377733-C737-3F36-A601-85D6188A2AAA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff95ef2000 - 0x7fff95ef3fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff95ef4000 - 0x7fff9630fff7 com.apple.RawCamera.bundle (3.7.2 - 573) <FF8D349E-E8DF-3D12-91E9-BA00C13D5359> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff96354000 - 0x7fff96360fff com.apple.DirectoryService.Framework (10.7 - 144) <067ACB41-E9B7-3177-9EDE-C188D9B352DC> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff96361000 - 0x7fff963b5ff7 com.apple.ImageCaptureCore (3.0 - 3.0) <C829E6A3-3EB6-3E1C-B9B8-759F56E34D3A> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff963bc000 - 0x7fff964beff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff964bf000 - 0x7fff964c0fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x7fff964c1000 - 0x7fff965b6fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 10
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4428
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=212.6M resident=97.4M(46%) swapped_out_or_unallocated=115.2M(54%)
Writable regions: Total=201.7M written=30.6M(15%) resident=107.1M(53%) swapped_out=4K(0%) unallocated=94.7M(47%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 8832K
CG image 1044K
CG raster data 576K
CG shared images 3472K
CoreAnimation 9912K
CoreGraphics 16K
CoreImage 8K
CoreServices 1608K
IOKit 42.3M
MALLOC 73.9M
MALLOC guard page 64K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 88K
OpenCL 52K
OpenGL GLSL 1372K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
SQLite page cache 2880K
STACK GUARD 56.0M
Stack 13.8M
VM_ALLOCATE 16.6M
__CI_BITMAP 80K
__DATA 23.1M
__IMAGE 1256K
__LINKEDIT 48.1M
__TEXT 164.5M
__UNICODE 544K
mapped file 38.5M
shared memory 320K
=========== =======
TOTAL 540.5M
TOTAL, minus reserved VM space 540.4M
Model: M -
Acrobat reader, and indeed all adobe products are freezing and crashing on print hellllp !
Well, I'm flummoxed.
Everything was working fine.. right up till I had to do some driver work to get my scanner to work - now I can't seem to print from any Adobe product.
I click print - the program freezes, stops responding and in the case of Acrobat reader, crashes.. in the case of Indesign CS4 - I have to stop the process in Task manager, in the case of Fireworks CS3 - I think it just crashes. , Printing a pdf hangs and crashes inside of Firefox and IE browsers too.
My printer works.. I can print from MS Word, I can print a photo directly by right clicking on a file and choosing Print. But when I try it in an adobe product. <poof>
I'm running Windows 7 64-bit, - my version of Adobe Reader is: 10.1.11, windows is updated, I don't have any unusual extensions.
Any Ideas?? I'd be much obliged if anyone could help
5tratusThank's pat.. I did that, but for some reason, in spite of rebooting about 3 times yesterday.. this morning all the adobe products just seem to be working?!
I think I have a poltergeist .
So, hopefully the computer just needed a good night's sleep and it'll stay working.
fingers crossed, -
Brand new Macbook Pro, running OS X Mavericks. Latest trial version of Acrobat Pro. I need to make lengthy (say 1,000 pages) document searchable. OCR crashes after a couple of hundred pages every time. I get an error like this:
abort() called
terminating with uncaught exception of type IDRS::CIDRSExceptionI've had a similar problem. I was going to start a new thread but I think I'll just include my problem here.
I am OCRing (if you'll allow me to turn OCR into a verb) a large number of documents. Every once in awhile Acrobat crashes. It gives the message that I've pasted in below. There was some discussion about this in a previous thread, but that concerned Acrobat 9, and an Adobe representative responded to the thread, saying that the problem would be fixed with 9.1. There was talk there of the problem being one of resolution of image, but that possibility seemed to have been ruled out. This problem usually occurs with larger files (greater than, say, 25 GB), and rarely with smaller ones. (I should mention that I'm OCRing Japanese language documents, but this really shouldn't make a difference.)
Other threads about this: Acrobat 9 crashes on OCR and OCR CrashingCan anyone help me with a problem I am having with the current OCR engine crashing, I have a lot of difficul….
If Acrobat simply skipped the problem pages it wouldn't be such a problem, as I'd simply have, say, three or four non-OCR pages in a 500-page document, but that's not the case. Instead it crashes and I then have to go back and actually watch the OCR process, waiting to see which page is the problem so that I can manually skip it. This turns a process that ideally is one my computer does while I cook dinner or do other work into a time-consuming endeavor.
Any help would be greatly appreciated. If I need to post an example of the problem page here I can do so.
Process: AdobeAcrobat [1980]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.10 (11.0.10)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [1980]
User ID: 501
Date/Time: 2015-01-13 14:26:53.221 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: A8EDB4A4-797D-79BD-D490-41F5D11A883C
Time Awake Since Boot: 12000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type IDRS::CIDRSException -
Acrobat Pro XI - Crashes when Acrobat Preferences is Opened
Hi
Brief History:
I am in the UK and run Mac OS X 10.8.2. Other Adobe products are CS3 Master Suite and Acrobat Pro 8. All installed on the Start Up Drive.
Downloaded and installed the Trial version of Acrobat Pro XI, intent on UpGrading on the basis of a functional copy of Acrobat Pro 8 running on the Mac and duly registered in my Adobe Account.
Happy with the Trial version the UpGrade Licence was purchased and the Serial Number was used in an attempt to convert the software to a Licenced version. However a message, something similar to that shown, declared:
The Serial Number entered is valid. Acrobat cannot find a qualifying product.
Whilst seeking help on the Adobe web site a ‘Chat’ system message popped up and subsequently a very helpful CS Agent ‘talked’ me through the problem. With the aid of Challenge Codes Acrobat Pro XI was made to accept the input of the Serial Number.
It seemed to be the end of the problem, gone was the nag screen and everything seemed to be working well, leaving me to get on and enjoy using XI?
For a few days everything seemed OK, then I tried to view a PDF from a web site and a message appeared:
Adobe PDF Document
There is a problem with the Adobe Acrobat/Reader.
If it is running, please exit and try again. (4.9)
This subsequently appeared at every attempt to view any PDF from the web.
Downloading PDFs from web Links to the Mac and then opening them works without any problems.
Remedial Actions:
I have trashed the Acrobat Pro XI Preferences File (.plist), used Disk Utility to Repair Permissions and rebuilt the Launch Services Database amongst other things. None of these actions have made any improvement to the situation reported.
The prospect of uninstalling Acrobat Pro XI was considered but due to the problems converting to the Licenced version I decided that being able to partially use Acrobat was better than having nothing at all.
I moved on to see if anything could be done in Acrobat Preferences.
Acrobat Pro XI Crashes:
Opening Acrobat Pro XI, either with or without a PDF displayed, Acrobat opens and a few seconds after the Acrobat > Preferences Link is hit Acrobat Pro XI crashes. This happens for as many times as you care to try.
A substantial Report is generated and is sent to Apple but not Adobe.
Acrobat does not crash until Preferences is accessed.
I am asking for help here because having had two more ‘Chats’ on the Adobe Help web site, the first Agent deferred my request ‘until the arrival of the Acrobat Experts‘. After waiting 4 hours as requested, the second Agent ignored all the information tendered asking only a few questions before informing me that ‘This Case will have to be answered by Telephone’.
The fact that I always clearly inform that using the Telephone is difficult for me due to hearing problems was apparently of no consequence to this individual.
I Telephoned and waited for an hour before hearing a human voice, thankfully the line was quite good.
Unfortunately I was committed to other tasks and needed to break off from the conversation before any real progess was made.
The CS Agent arranged for me to receive a Call Back. The time for the Call Back came and passed along with a few more hours. Whilst I was making ‘another’ cup of coffee the phone rang for about 5 ‘rings’ and cut off. Naturally it was a withheld number, this may have been the expected call?
The Case that had been opened for this problem was upgraded with a copy of the Crash Report. On the next visit to my Account Case History all of my Cases were found to be marked as ‘Withdrawn‘ or ‘Not Appropriate’. IMO Adobe taking such retrospect action is not appropriate.
I will start the ‘on-line help’ journey again tomorrow but will not be holding my breath awaiting a successful outcome and feel that it may be better to ask some questions in this Forum:
1. Am I entitled to 90 Days, or any other period, of Free Support from Adobe?
2. What is the best way to proceed toward getting a resolution to these problems?
3. Can anyone offer a direct solution to the Acrobat Pro XI Crashing problem?
Any input will be gratefully appreciated, best wishes, GI met same problem.
I removed a plugin :
/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin
then it worked.
The crash report gave me the hint:
Process: AdobeAcrobat [72661]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.01 (11.0.01)
Code Type: X86 (Native)
Parent Process: launchd [202]
Date/Time: 2013-01-21 16:51:41.497 +0900
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 347798 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 140 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 0761187F-7C9A-4454-8BE6-DA9EFF408594
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x906fcc5a __kill + 10
1 libSystem.B.dylib 0x906fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9078f5a5 raise + 26
3 libSystem.B.dylib 0x907a56e4 abort + 93
4 libstdc++.6.dylib 0x9ab89fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x9ab8817a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x9ab881ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x9ab882b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...inguistic.LinguisticManager 0x25e0da46 0x25e07000 + 27206
9 ...inguistic.LinguisticManager 0x25e16abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling 0x2289a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling 0x2289a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling 0x22899ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling 0x2288facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework 0x6fb73f59 RunAcrobat + 1723997
15 com.adobe.Acrobat.framework 0x6fb73a9a RunAcrobat + 1722782
16 com.apple.CoreFoundation 0x954cea3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation 0x954cc3c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation 0x954cc1f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox 0x99c66d60 RunCurrentEventLoopInMode + 392 -
I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software. after about 50% of the way, it just crashes.
Thank you,
JTFI am having the same problem - the install crashes around 40%.
I am using MAC OS 10.10.2 and purchased Acrobat Pro monthly subscription. The error message is:
'Acrobat installer has encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe support.'
I have tried several times but keep getting the same error message. Any ideas?
Thanks,
Cindy -
I Have Acrobat 8.1.2. on the XP-computers. In many times i have a crash in Acrobat and i must open the programm again. Who can ask me for this problems.
I recently downloaded Adobe 8.1.2 and have XP on my system. When I open it I get a screen suggesting all of the Adobe extensions are not enabled. When I follow the instructions for managing add-ons my system tells me that all extensions are enabled. Should I simply ignore the screen? The download seems to be working OK.
-
Color management / profile problems for HP Designjet 5500PS UV
Hi -
I'm having trouble finding the printing ICC profile that I added for a HP Designjet 5500PS UV (using HP Everyday Pigment Satin Photo Paper). I downloaded the profile from HP and right-click installed it on my desktop (Win7). My problem is that LR can't seem to find it in the print module. I click 'other' but nothing shows on the list. I can find the profile in Photoshop though, so I know that Windows is ok with it.
Any ideas?I'm thinking that is might be a CMYK profile that I'm trying to use. How can I find out for sure?
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Will upgrading to 11.0.4 solve daily crashes of Acrobat Pro XI?
We are on 11.0.3 version. Our clients are experiencing daily crashes of Acrobat XI Pro after stamping or other actions. I posted an item several weeks ago about the crashes but did not receive any replies. Please help.
Thanks,
Charlie
charlie6067Hi Bill and thanks for the quick reply. We mostly have 32-bit PCs. The install was completed by script that first uninstalled Acrobat 9 Pro, then installed XI Pro. Could stray elements possibly missed by the uninstall of 9 Pro be causing this problem? Any other suggestions would be greatly appreciated.
Thanks,
Charlie
charlie6067 -
Our office has an HP DesignJet 5500ps that sees occasional use throughout the year. Our prints are usually 42" x 60" landscape-oriented posters (scientific posters created using PowerPoint 2011 and printed from PowerPoint). Since the last time we printed posters, we updated all of our Macs to OS X 10.9. A few days ago while trying to print a poster, it kept getting oriented the wrong way at the printer - it was getting printed in a portrait-orientation, so about a foot was cut off from the left side of the print. The 5500 PS has a setting on the front panel where you can change the rotation/orientation of the print, but changing this setting has done nothing since the poster kept trying to print in the wrong direction.
The plotter's settings also haven't changed (it's turned off most of the year). I haven't changed the settings on the Mac other than updating to OS X 10.9, which made me think there is a problem with the driver. I don't see the DesignJet 5500ps (or DesignJet 5000 series) listed here http://support.apple.com/kb/HT3669#HP
If anyone has any suggestions on trying to get these to print correctly, I'd appreciate it. Otherwise I'll have to wait and see if Apple will update the driver to work with the 5500ps.That model is shown as supported on http://support.apple.com/kb/HT3669.
Did you try updating the drivers as instructed? Deleting and re-adding the printer?
If Software Update doesn't work, you can delete the /printer and the /Library/Printers/hp folder and rerun Software Update.
If that fails, you can download the drivers from:
http://support.apple.com/kb/DL907
Hope this helps. -
ES2 Crash after Acrobat 11 install
I just recently had Acrobat XI installed on my laptop that I use ES2 version 9.0.0.2 and now ES2 seems to crash whenever I copy and paste a field within LiveCycle or rename an existing field. It will say 'Debug or Close Program' and I can click 'Debug' and then the popup will happen again and then I click 'Debug' and the program will crash. Can anyone help?
I am pleased that I am not alone. I have disabled Kaspersky as it too seems to crash on a complete system scan. So far the system is stable again. I have a support request in with Kaspersky from 2 days ago and am still awaiting a response. This is the kind of thing I get in the log files (latest below). Can anyone read these as it is a step too far for me
TIA N
Tue Dec 4 09:49:46 2012
panic(cpu 6 caller 0xffffff802beb7bd5): Kernel trap at 0xffffff7fae194439, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000800, CR3: 0x0000000045505039, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff81fce76000, RCX: 0xffffff81fce767e8, RDX: 0x0000000000000200
RSP: 0xffffff81fe9a3d00, RBP: 0xffffff81fe9a3d60, RSI: 0x000000008003f000, RDI: 0xffffff81fce76000
R8: 0xffffff81fe9a3c20, R9: 0x0000000000001000, R10: 0xffffff8068b2c2b0, R11: 0xffffff8068b2c280
R12: 0xffffff81fce76000, R13: 0x000000008003f000, R14: 0xffffff81fce76000, R15: 0xffffff81fce767e8
RFL: 0x0000000000010246, RIP: 0xffffff7fae194439, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000800, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81fe9a39a0 : 0xffffff802be1d626
0xffffff81fe9a3a10 : 0xffffff802beb7bd5
0xffffff81fe9a3be0 : 0xffffff802bece4ed
0xffffff81fe9a3c00 : 0xffffff7fae194439
0xffffff81fe9a3d60 : 0xffffff7fae1947f8
0xffffff81fe9a3e10 : 0xffffff7fae18f428
0xffffff81fe9a3e50 : 0xffffff802c151530
0xffffff81fe9a3ea0 : 0xffffff802c19b2ce
0xffffff81fe9a3f00 : 0xffffff802c1a17b5
0xffffff81fe9a3f60 : 0xffffff802c1e1533
0xffffff81fe9a3fb0 : 0xffffff802becea1d
Kernel Extensions in backtrace:
com.kaspersky.kext.kimul.42(42.0)[658C1759-7925-7346-A10D-B468C1BD7A1D]@0xfffff f7fae18d000->0xffffff7fae196fff
BSD process name corresponding to current thread: kav
etc etc. -
my iphone 5 keeps crashing all the time and has a delay of about 3 seconds when doing anything on it i did a factory restore on it but it didnt fix the problem i went to optus to see if they could help me as my phone is through them but they knew nothing i need help please my phone is only 8 months old
Plug the device into a wall outlet and leave it for about 20 minutes. If it has not powered on at that point try a reset by pressing and holding the home and power buttons for about 15 seconds until the white Apple logo appears.
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