HP Desk Jet 1010 Printer will not recognize 61 HP Ink Cartridges

Error Message reads:
Ink Cartridge Problem
At least one of the cartrideges has a problem. Click help for more information. (There is no help button.)
If ink cartridges have been installed, check that the plastic tape covering the ink nozzeles has been removed. (They're brand new cartridges and yes the tape was removed.)
To order a genuine HP replacement cartridge online, click buy now. (I don't want to buy a new cartridge. I just did.)
This was a combo-pack with black and tri-color from Walmart. It's exactly the same one that was purchased before and it worked fine.
Is one of them just a defective cartridge? Is there a way to check this? If they're not defective how do I make my computer recognize that I have cartridges installed?

The troubleshooting steps in the document here may help resolve the cartridge error with your Deskjet 1010 printer. See the section under "power light is blinking rapidly". It is possible that reinstalling the cartridge or cleaning the cartridge contacts will resolve the issue. If the steps there do not resolve the issue is is possible you have a defective cartridge. If you still have the old cartridge you replaced I would suggest installing it in the printer just to verify the issue is with the cartridge and not the printer. HP cartridges have a two year warranty as described in the document here. The cartridge is separate from the printer warranty. You could call HP for a replacement (1-800-HPINVENt if you are in the US or Canada, elsewhere see the document here) or return the cartridges to Walmart for a replacement.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro 8500 will not recognize changed ink cartridge

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This question was solved.
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For everyone who has this problem with the 8500 rejecting known good ink cartridges. I finally found a solution from a third party.
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Printer does not recognize new ink cartridges

The printer stopped printing in black even though I did not receive a low ink indicator. I checked the display screen and there was nothing showing in the black or photo columns. The cyan, magenta, and yellow all have colors showing with a yellow warning triangle toward the top. I went ahead and replaced both the black cartridge (564XL ) and the photo cartridge (564). The display screen still does not indicate an ink level in either slot and it does not print in black.

Hi - First question - are you using HP cartridges or are they refills. If they are refills, you'll want to try an genuine HP cartridge. If you are using HP cartridges, try resetting the printer:
Reset the printer:
CAUTION:
Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
Check the printer for the error message. If the error message still displays, go to the next step.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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Hi @Southglen,
Welcome to the HP Forums!
I noticed that your HP Officejet Pro 8600 Plus printer will not recognize your wireless router password. I am sorry to hear this, but happy to help!
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RnRMusicMan
I work on behalf of HP
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Printer will not recognize wireless router

Printer was previsously working fine. Moved and network changed via AT&T Uverse and the HP 5530 printer will not recognize the wireless router information. I have uninstalled the printer from my ASUS laptop and tried to re-install to no avail. The cd that came with the printer woould not lnstall the printer again. The printer is less than a year old. I have no idea what is going on. Can you help me fix this problem?
This question was solved.
View Solution.

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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Hi @blackburnenglis,
Welcome to the HP Forums!
I see that your printer will not recognize commands from your computer. I am sorry to hear this, but happy to help!
For further assistance, I will need to know:
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Help, Upgraded to Yosemite and now my HP Laser jet 1320 printer will not work!

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Hello k1watt,
Thanks for using Apple Support Communities.
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Does the 2nd HDD show here?
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DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

TS1363 When I plug my ipod into the usb port of my desktop, It will not recognize that anything is plugged into it. However it does recognize my flash drives, so trying to resolve my problem. Please help...

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click on more info
click on hardware
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Hi tonicooper, Welcome to the forum and sorry to learn that you are having this issue.
I will need more information in order to be able to attent to help you, Please take a little bit of time to read this post it will explain you on how to post your question for better change to find other forum users to offer you assistance with your problem Click here
After reading this post, Please update the thread (post again) in order for me as well as others forum members to able to assist you.
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RobertoR
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HP Desk Jet 1010 Printer will not recognize 61 HP Ink Cartridges

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