HP Deskjet 1050 suddenly won't let me crop borders

Hello,
I've had this Deskjet 1050 for a long time and it has always worked flawlessly. Suddenly, it will not let me adjust the borders on photos. I am trying to crop and save a few photos from my high school yearbook. I've done this many times in the past with no problems whatsoever. Of course, with a yearbook, you can't ever close the cover all the way down, but it still always cropped yearbook photos in the past, so why suddenly no-go?
Instead of the usual straight line with arrows at both ends, when hovering over the border, I am getting a smaller "squareish" image that won't let me grab the border and drag it in. BUT, if I just put a single photo or a junk mail envelope in and scan it, I can crop it just fine. The only difference is, the cover is closed all the way.
If this quirk would be normal by design, I'd say fine, but why suddenly after all these years?
I would so appreciate any ideas from you helpful folks.
T'care,
Mike
This question was solved.
View Solution.

Hi palmetto, Thanks for providing the screen shots.
I had tried scanning on a Lab printer with a single document and one with the lid open and was able to crop the picture  both ways. So I am not sure why your software isn't allowing the crop. It shouldn't make a difference whether you are scanning a single page or a booklet for the scanning software to allow you to crop the image. It might be software related. Try different settings in the software to see if it makes a difference.
When you scan the document, you are clicking the crop icon and hoovering over the little black squares right, to crop the picture?
Try changing the Scan Size then Scan Entire Document to see if it make to a different size es a difference.
You could always scan the photo, save it, then open it in Paint under All Programs, crop and save the image from there as a work around.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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