HP Deskjet 1510 scanner not responding

My scanner has decided to spontaneously stop working. I have had the printer for approximately 8 months and not encountered any problems until now. The photocopying side of things works perfectly fine, i.e. if I put a photo in the scanner it will print it straight away, no questions asked. However, to scan a photo to the computer itself is where the problem lies. It will make a noise as though it is scanning but then a message will appear on screen that says the scanner is unreachable. I've installed all necessary updates and have tried the usual turning it off and on again and unplugging from the wall with no luck. I then tried uninstalling and reinstalling to find the same problem still persists. Any help on the matter?

Hi @snicholls28 ,
I see that you are experiencing issues scanning a document, but you can copy fine. I would really like to be able to help you resolve this issue.
Please try the steps in this document to see if it will help resolve this scanning error.
A 'Scanner Unreachable' or 'An error occurred while scanning' Message Displays for HP Deskjet 1510, ...
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If the issue continues, check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title. Go to Solution three: Check the Windows Image Acquisition (WIA) services.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

HP Deskjet 1510 will not print

Hi Everyone,
I am not really tech savy so please be patient.
BEFORE I CONTINUE PLEASE NOTE I HAVE READ OTHER MESSAGES REGARDING THIS TOPIC HOWEVER I AM STILL AT A LOSS.
I have purchased a hp deskjet 1510 printer. I am having trouble printing from a word document or pdf file or a photo etc. I can photocopy however not print.
I have uninstalled the program and reinstalled. I have made sure that the printer is selected as the default printer etc.
If anyone could help, it would be greatly appreciated.
Thanking you in advance.

I am having real problems as well. It will not let me set the 1510 as default printer, telling me its not part of hte network.
I have spend 3 hours looking through this site to find answers and not one person on this site has managed to get a satisfactory answer and an explanation what is wrong. All you keep getting told is uninstall it and it will be fine.
I've uninstalled, re-installed, installed, everything and nothing is working.
Can someone PLEASE sort out what is wrong and provide a proper solution which doesn't involved uninstalling and reinstalling software which should work when we buy the bloody machine.
If I don't get a fix its going back to the shop and I'll buy a canon or an epsom, because the 1510 as it sits is a complete waste of money if you cannot even get the sodding thing to work when you buy it.

Hp deskjet 1510 does not print photo without border.

I am using Hp deskjet 1510 printer and my operating system is windows 7 ultimate. when i tried to print photo with full pages of A4 size paper without border but it doesn't print without border. so i need assist to solve this issue.
thanks.

Hello there! Welcome to the forums @horda ,
I read about how you are trying to borderless print on A4 size media and it's not working out so well. After checking the printer specifications (below), you can see that this model of printer does not support borderless printing.
I hope that helps clear up your concern!
Have a fantastic day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp deskjet 1510 does not print when choosing specific font style

Hi Guys,
I just bought hp deskjet 1510 and installed the driveres via the CR came with.
- I use Windows 7
- Have Microsoft Office 2010
My issue is as the following:
When typing a document and chose font type "Adobe Arabic" then click on print, the printer power light will only blink and no paper is printed! When changing the font to other type then the printer will print out the paper.
Is it something can be fixed? it is not critical choosing this spcific font type for me but would be lovely if someone know how to fix this.
Thanks,
Raed

Hi Raed_B,
Thank you for answering my question, and trying the HP Print and Scan Doctor. Sorry it did not work for you, I do have some more suggestions to try:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Make sure the firewall is disabled. Turn Windows Firewall on or off.
Make sure antivirus is disabled. Disable antivirus software.
Re-install the software using the HP Printer Install Wizard for Windows.
Hope this will help resolve your issue, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Deskjet 1510 AIO Not Printing

i recently brought HP Deskjet 1510 AIO and tried to install on my windows. While i never faced any issue with any HP printer, this one is making me mad.
It does scan, copy, alignment test and all but does not print through any program. I tried various solutions but no luck.
I have installed Windows 8.1 on my Mac Air through bootcamp but it should not have any concerns because of it as other printer used to work. It is also working fine in my Apple OS but not in Windows.

This worked for me.
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/hp-deskjet-1510-series-won-t-print/m-p/...

Lenovo B570 Fingerprint scanner not responding/is gone and other issues

Hi,
I've been having some issues lately with my laptop. It comes with a fingerprint scanner, but as of yesterday is stopped working. Normally I can login by swiping my finger, but now it doesn't even show up. It usually has 3 users slots on the login screen. Mine, my sisters, and another slot for the fingerprint scanner. Now that third one doesn't even show up. My fingerprint scanner isn't reading anything at all, nor is it even showing up in many places. I have no idea what could have caused this. Any help?
I'm running Windows 7 64bit on my Lenovo B570.
I'm not sure if it's related, but when I went to check my drivers to see if it was a driver issue, I found that a bunch of hardware was not working due to driver issues. They wouldn't let me update, giving me a Code 31 error, saying that the file could not be found. The ones that aren't working are listed below.
Microsoft 6to4 Adapter
Microsoft ISATAP Adapter
Teredo Tunneling Pseudo-Interface
WAN Miniport (IKEv2)
WAN Miniport (IP)
WAN Miniport (IPv6)
WAN Miniport (L2TP)
WAN Miniport (Network Monitor)
WAN Miniport (PPPOE)
WAN Miniport (PPTP)
WAN Miniport (SSTP)
If anyone could help me fix this, I would be eternally grateful.

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are experiencing .Please try the following
Please Load Bios defaults , save and exit
Load windows , Login to your sisters account and check if it is diplaying the same unknow devices or driver missing devices
Log Off login to your account and uninstall all the drivers listed under others or with yellow astrick mark
Go to control panel , Programs & features Uninstall Bio Access utility
Download latest drivers, Bios, Bio Access from support site and update .
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT073117
Have a check and let us know the results
Hope This Helps
Cheers!!!
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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HP Deskjet F4272 - not responding

My printer (Deskjet F4272) is not responding when I send a document to be printed. The "resume" light is flashing and there is an "E" displayed on the printer but I have looked inside very thoroughly and can't find any obstructions. When I press the button next to this light, the printer will take a sheet of paper, make some loud mechanical noises, crumple it up a bit and spit it halfway out. That's all.
Also (I don't know if this is related or not), when the door on the right hand side of the printer is opened (the door used to take out and load cartridges) the printer cartridges do not travel over to the right hand side - they seem to be stuck over on the left.
Please help!

Hi juleslmt, and welcome to the HP Forums!
I see you are having printer issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, do you have any error messages popping up when you try to print?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Scanner not working hp deskjet 1510 all in one

Hi.. i have hp deskjet 1510 all in one printer, at first all are working so well. but after 3 days scanner is not working. Everytime i try to scan "hp series not found" will appear. I also tried the print and scan doctor but it shows Hp twain scan error. I dont know whats the problem. i tried to uninstall and install it again using the installation cd and so with the the software and driver provided by hp but still not working. Pls help me to fix this one. Thank you...

Hi jkshipra22,
Thank you for your reply! For further assistance I will need to know:
If the printer is able to make copies by itself. Copy Text or Mixed Documents.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try our HP Print and Scan Doctor, and let me know what happens.
Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Error message - The HP Deskjet 1510 Series was not found

I bought the Deskjet 1514 on 19/07/15 and installed it on my relatively new laptop. It worked ok, then I did the Windows 10 upgrade on 01/08/15. I installed the updated drivers from HP for this device. What ever I do, (have uninstalled software, reinstalled at least 4 times, used the scan doctor, swapped USB cables and ports, cleaned the disk...) I just get the message The HP Deskjet 1510 series was not found, yet when aligning the ink cartridges the scanner will work but I cannot do the test scan in the scan doctor or scan anything using the HP software (which you have to do as there is no proper control panel on the actual device). As bought the device primarily as a scanner, I am not happy and just want the thing to work but haven't a clue how to proceed except to take the thing back to Tesco and get a refund and buy a Canon instead... Please can anyone help as the HP support is useless? The printer part is working fine, which makes it ridiculous.

Hey , Welcome to the HP Support Forums!
I understand that your HP Deskjet 1514 All-in-One Printer is not being detected via the USB Cable connection on your Windows 10 computer. I would like to assist you today with resolving this installation and product detection issue. Thank you for including all of the troubleshooting steps that you have attempted prior to reaching out for support. At this time I am going to have you complete some additional troubleshooting steps. We will be repeating the uninstall process for troubleshooting today as it is crucial that we have a nice clean slate to work with. Please complete all of the steps below. Please disconnect the USB Cable from your printer and computer before proceeding. Step 1: Remove Driver: 1. Click on your Start button 2. Type Programs and Features in the 'Ask me Anything' box to the right of the Start button. If you just start typing when the Start screen is open it should automatically start typing in the 'Ask me Anything' section. 3. When Programs and Features opens scroll down the list of populated programs and look for your HP Deskjet. If you see your HP Deskjet listed please click on it and choose Uninstall. Follow the onscreen prompts to complete the uninstall. 4. Next, click on the Start button and type Devices in the 'Ask me Anything' box 5. Click Devices and Printers 6. Under the Devices and Printers window look for your HP Deskjet. If the HP Deskjet is listed, please right click on it and select 'Remvoe Device' or 'Delete' 7. Next, under the Printers section in the Devices and Printers window, click on any printer that shows once just to highlight it. Click on Print Server Properties at the top of the window. 8. Under Print Server Properties, click on the Drivers tab. 9. If you see your HP Deskjet listed under Drivers, click on it and choose Remove at the bottom. 10. Click Remove Driver Only 11. Select OK 12. Select Apply and OK under the Print Server Properties window 13. Close Devices and Printers. Please proceed to the next step. Step 2: Clear Temp Files: 1. Click on your Start button 2. Type Run. Click Run to launch the Run dialogue box. 3. In the Run box type %temp% and click OK 4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight. 5. Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item. 6. Close the Temp folder once it is emptied 7. Right click the Recycling Bin on your desktop and select Empty Recycling Bin. Please proceed to the last step. Step 3: Install Device: Please click here to download and run the HP Printer Install WizardOnce the download has completed please follow the steps under the PIW to install your devicePlug in the USB Cable only when prompted by the installerOnce the installation has completed successfully please test printing and scanning to confirm that your product is functioning as per normal. Please respond to this post with the result of your troubleshooting. Good luck!

Hp deskjet 1510 not print A5 size paper

just we buy the all in one 1510 printer, in advance option there in option to print A5 size paper

Hello Dheerajdro,
Welcome to the HP Support Forums!
If I understood correctly, you are wondering if the Deskjet 1510 will print on A5 paper. A5 paper is not listed under the supported paper types.
To see which media sizes are supported, please review the below screen shot.
To view source: Printer Specifications for the HP Deskjet 1510 and Deskjet Ink Advantage 1510 All-in-One Printer Ser....
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HT201465 I have installed software for a HP Deskjet 1510 printer but it will not print

I have OS X Yosemite 10.10.3 and I just purchased a HP Deskjet 1510 all-in-one printer. I have installed the software and my computer is picking up the printer but it will not print. I have restarted the computer and it still will not print.

Hello jamesettafromfl,
If you continue to have issues setting up your new printer in Yosemite, you may find the information and troubleshooting steps outlined in the following articles helpful:
OS X Yosemite: Add or remove a printer
OS X Yosemite: Printing troubleshooting
Sincerely,
- Brenden

My hp deskjet 1510 series does not print when connected to my hplap top (windows Vista),

My hp deskjet 1510 series does not print when connected to my hp lap top (windows Vista), it says the printer is not active, although it is default printer, connected and on. However, it does work when connected to the (also HP) lap top (windows 8) of my husband. I did everything the hp print and scan doctor advised and also what I could find at HP support (like switch of fire walls, reinstall everything, check printpooler ec etc)... it still does nothing except that I managed to print a diagnostic print which should give information about the condition, but it only gives numbers and letters like : 11. SN = [Edited for Personal Information] Yr 12 PER = 05YR etc, that does not really help me :-). It won't print any testpages. H E L P!!!

Hello Elisabeeth,
Welcome to the HP Forums!
I understand you're unable to print using the Deskjet 1510. I will do my best to assist you! When you reinstall the HP software, did the installation state it was complete?
I would start off by following this HP document on 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print. From this document, please make sure you check the connection type and the ports.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

I bought an HP 2050A deskjet. Loaded via CD PC does not respond to the printer please assist me

HP 2050A Deskjet Printer. Operating system Windows XP SP2 pack.
PC not responding to printer, i loaded via CD. had uninstalled it and reinstalled it , still does not respond.
Kindly help.

Hello metehangunaydin,
Please try the below steps so that you may atleast be able to print.
1.Click Start button on the Computer .
2.then click on Control Panel .
3.then Printers and Faxes
4.On top-left, click on Add a Printer
5.Click on Add a Local Printer
6.Then while "Use an Existing port" is selected , select "Virtual USB port ... " then click Next
7.from the Manufacturer list, select HP, and then under Printers list select Deskjet 990c" , then Click next and complete the wizard
Now try printing . It should work.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

After update to mavericks my epson 420sw scanner is not responding error w-61

after update to mavericks. my epson all in one sx 420 sw the scanner is not responding error message w-61

I'm having the same issue. The scanning software doesn't launch, the scanner appears in system preferences after a few unplugs and plugins, and software update doesn't give me the recommended ICA update.
Also the Epson scan utilities aren't updated either and will be "released soon" according to here:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 139863&prodoid=63084673&infoType=Downloads&detected=yes&platform=OSF_M_X9
They recommend to use image capture (which is a joke) in the mean time or you could buy vuescan but thats not much better for some things.

My HP Deskjet 1510 All-in-One Prints Test Page But not emails or Web Pages, ect

My Deskjet 1510 All-in-One Printer is Hooked up. All tests show a Green Arrow, It is Turned on, and Online. It will Print a TEST PAGE, but nothing else. I have Run the HP DR Support program several times to no avail. No Error Codes or Signs appear. It simply will NOT WORK other than printing a TESTPAGE or Scanning Copies on the Printer/Copy Machine. Please Help. I have been trying to get it to work for a week. It IS a New Printer. I have tried it on 2 seperate Computers which work well with other Brands of Printers. One Runs Windows 7 Home Premium 64 Bit, Acer Aspire Desktop. The Other a Dell T5400 running Windows 7 Professional 64 Bit . Printer is set as DEFAULT. ALL SOFTWARE is UPDATED AND INSTALLED. It says it is installed properly, and that it is Hooked up Properly, Yet it will NOT work properly. Thank you.

Welcome to the HP Community , I read through your post about the printing issues you have been having, and I hope to help you! Seeing how the printer will make copies and test print tells us that the printer itself is fine and there is no hardware issues. However, seeing how printing from two different computers will not work, flags a software problem on the computers. Please try out the steps below and get back to me with the results and we will go from there. If you did not install the Full Driver, run the HP Printer Install Wizard for Windows to search and install the complete driver and software. This will need to run on both computers individually. Manually restart the print spoolers on the computers:1. Click Start
2. Type "Services" in the search field.
3. Open SERVICES
4. At the bottom, click "Extended View"
5. Search for Print Spooler
6. Right-click it and choose Properties
7. Select as Automatic in the drop down box, close the Window
8. Right click on Print Spooler and choose "Stop", wait until it stops and then right click again and "Start".
9. Close out of Services and try printing from Notepad.10. Try printing from a web browser now, if there is a problem with the print, try a different web browser. Show thanks for my reply to help you today by hitting the "thumbs up" icon below!I hope to hear from you, good luck!

HP Deskjet 1510 scanner not responding

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