HP Deskjet 2540 All in one will not scan since Widows 10 installed

Printer wll not scan Uninstall all Hp sofware from Acer aspire E1 - 572 laptop Reinstall all HP sofware with the help of Instal Wizard and Support Assistant Ran Print and Scan Doctor, it says everything is ok but it still does not work System does not find printer Bob

I have now downloaded and installed the following HP softwareI have no idea which software fixed it but the printer now scans  Bob

Similar Messages

  • HP Office Jet J6480 All In One - will not scan with Mac OS 10.8 .3

    I have been unable to get my HP Office Jet J6480 All In One to scan after upgrading to 10.8.3.I have followed other posts and have installed the most up to date driver (http://support.apple.com/kb/DL907) but each time i try to scan from the HP device manager or the photosmart studio, it says "Sorry, scanner could not be intialized. (scanner not found)"  I have tried making sure there are no other updates by clicking on settings in the device manager and clicking check for updates but it tells me "server not availalbe - the software service is currently not available. please try again later" and i have gotten this error for the last week.
    I followed the second set of instructions found here: http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Software-Update-Server-Unavailable/td-p/18... to try to resolve that issue and have installed the software found at the link. I rebooted my computer and am still having the same problem.
    Note: My printer is wireless and i have not hooked it up via a cord. Will that make a difference?
    My printer seems to be printing fine.
    Thank you for any help you can provide.
    Sara
    This question was solved.
    View Solution.

    Try scanning from your Mac.  Use Image Capture app in your Applications folder.
    Click once on the scanner on the left side, then click on Show Details along the bottom.  Along the right side you will see LOTS of options for scanning and saving.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Photosmart C3180 All-In-One will not scan

    I did a clean install of Snow Leopard on my iMac. At the end, it prompted me to download updated drivers for my printer/scanner/copier. I clicked "OK" and let it run.
    I can print without any problems. But the machine will no longer scan. My computer doesn't recognize there being any scanner installed, either. I have tried running other updates, including the HP drivers/software update released on Apple's site on Sept 21.
    I have also tried running the drivers installation from HP's site for Snow Leopard.
    Apple's and HP's support both say that the drivers are all built in to Snow Leopard, and to use Image Capture or Preview instead of the HP programs to do a scan.
    In short, nothing's solving my problem.
    Has anyone found any solutions to get your machine to scan again?

    I think I found a solution, or a workaround at best.
    I used OmniDisk Sweeper to remove ALL printer drivers/software from my machine. I then ran Software Update in OS X 10.6.1. It downloaded and installed the drivers for Snow Leopard.
    I can now scan in Image Capture, and saves the file as a JPEG. I still cannot scan via Adobe Acrobat Pro without it crashing Acrobat. I suppose I can bring files in as JPGs into Photoshop and save them out as PDFs until HP comes up with a real set of drivers and software suite that restores functionality to what it was before Snow Leopard came along.
    Hope this helps other people struggling with HP and Snow Leopard for the time being.

  • Deskjet 2540 all in one printer - does the scanning work with Mac OS Yosemite 10.10.1 ?

    I was trying to scan a document using this new printer and my Mac OS Yosemite 10.10.1 and I cannot even find the page that allows me to scan since now it is all through the computer.  Is this printer compatible with this operating system? and if so, what can I do to see the page where the file actually shows up to scan?
    thanks,
    Natali

    Hello NatDeskjet2540,
    Welcome to the HP Support Forums!
    Regarding your inquiry into scanning with 10.10 and the Deskjet 2540, I would like to help. The software you need to install is here: HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers. Once installed, you can access the the walk through here: Scan from OS X v10.9 Mavericks With the Full Feature HP Software for HP Multifunction Printers.
    Hope this help, let me know.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Mac os 10.7.5 HP Deskjet 2540 All-in-One Printer

    Hello, I've just bought a HP printer, but i can't connect the wirelles with my mac. Is a HP deskjet 2540 All-in-One Printer, and the mac os x opperating system is 10.7.5 Lion. Is there a way to connect them or not?
    thanks in advance.

    Dear cblins,
    Here you have the full software to install your multifunction:
    http://ftp.hp.com/pub/softlib/software12/COL52008/mp-125743-5/HP-Deskjet-2540-series_v12.34.0.dmg
    And here you have a document where tells you how to install it by wireless:
    http://support.hp.com/us-en/product/HP-Deskjet-2540-All-in-One-Printer-series/5295960/model/5295961/...
    I hope you find it helpful.
    Greetings.
    * I am not an employee of HP, my work is voluntary.
    If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
    I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
    and click on the icon if you want acknowledge the assistance.

  • Re: Deskjet 2540 All-In-One

    I have a gateway notebook with no cd/dvd capabilites.  I tried to download the drivers from your hp.com/ePrint/DJ2540 but seem to get nowhere.  It appears to download and gets to #2 then stopsl - and I can't print.  Where do I access the drivers for this priter?

    Hello there lcastor050, Welcome to the forums.
    I understand you are unable to download the drivers for your Deskjet 2540 as the installation stalls on you. I am going to post you a link to the drivers and software download page. You will need to select your operating system and then download the driver from there.
    HP Deskjet 2540 All-in-One Printer Drivers
    If this doesn't work, please respond to me with your operating system and I will look into this some more for you.
    Which Windows operating system am I running?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Take care,
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.

    My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.  This is especially disconcerting at Christmas time when you're trying to get Christmas letters in the mail!  Any help?

    The cyan portion of the printhead may be clogged.  I would suggest running the diagnostics shown here.  If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My HP LaserJet 3055 All In One does not scan using Windows 7 - 64bit.

    My HP LaserJet 3055 All In One does not scan using Windows 7 - 64bit. I can copy and print only. Thanks.
    This question was solved.
    View Solution.

    Hi,
    Is the printer connected to your PC by USB or network?
    By using USB connection, you may scan using the Windows Fax and Scan software integrated into your OS.
    Scanning through a network connection unfortunately supported on Windows7 32 bit only, as you  may find listed within the About network scanning section below:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02539136#A2
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Connecting hp deskjet 2540 all in one

    How do I connect my go desckjet 2540 all in one to my iPad and iphone?

    Hi @Krissy13 
    Welcome to the HP Forums. I would be happy to help you get your Deskjet 2540 onto your network. I use this method for iPads, iPhones and other devices that do not have software.
    Restore the network defaults on the printer by pushing the wireless button, going to settings, and then restore defaults. The wireless button should then start flashing, this means it is now in autowireless mode.
    Connect your iPad to the network that the printer is broadcasting. It is usually HP-setup-2540 and then part of the MAC address (printers hardware address). The wireless light will still be flashing on the printer at this point, this is normal since this is not an actual adhoc connection.
    Open an internet browser and load up the Embedded Web Server (EWS) by entering the IP address into the address bar. The default IP for autowireless is 192.168.223.1.
    Go to the network tab along the top of the EWS.
    Click on Wireless Setup Wizard along the left hand side to begin configuring the printer.
    Once the printer is on the network, you can put your computer back on your own network and print again.
    If for any reason this does not work, please let me know what operating system , and version you have? Mac or Windows?
    If this does resolve the issue, please let me know by marking this post as "Accept as Solution". Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Officejet 8600 all-in-one will not allow me to use features

    ALCON - after installing Yosemite (well upgrading) my all-in-one is not functioning. I have gone to HP's website to no avail nothing that can help. I uninstalled the software restarted my computer and restarted the printer. Updated the firmware on printer yet nothing is working correctly. I cannot scan documents nor fax. I get a message from the printer saying that the printer cannot communicate with the computer. I also have the HP assistant installed on my mac and yet still the computer cannot communicate with the printer's scanner and vice versa. I am at a loss. Any feedback would be appreciated. I really need to scan some documents and get them sent out. I had to go to my PC as a last resort. Suggestions please?

    I may have found a fix for this problem. For those who are using Mavericks or Yosemite: Uninstall the current printer driver and install the printer driver dated Oct 22, 2014 and then install a patch update. I will copy and paste the link. For some odd reason the drivers I had prior to upgrading the OS was not willing (I upgraded from Mountain Lion).
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4182&lc=en&cc=us&dlc=en&s w_lang=&product=4323648#N191

  • My HP Photosmart Printer/Scanner will not scan since installing Maverick help

    Since installing Maverick my HP printer/scanner will not scan documents print or save them, how can I fix this?

    this worked for my HP printer/scanner:
    Try:
    uninstall all printer manufacturer apps and "utilities"
    go to System Preferences > Printers & Scanners > Print
    if your printer is there in the column on the left:
    control-click on your printer
    select "Reset Printing System..." and "reset" in the dialog that follows
    if your printer is not in the column on the left, go to the next step.
    do a factory reset on your printer. You'll have to consult the printer manual for how.
    if you connect to your printer/scanner via wifi, reset the wifi system:
    power down everything: modem, router, computer, and printer
    power up each item in turn in the same order: modem, router, computer, and printer. Let each power up completely before moving on to the next
    enter your wifi password in your printer so it can connect to the network
    if you do not connect via wifi, go to the next step
    go back to printers & scanners and it should see your printer and download a driver for it from Apple.If it won't, then try going to the HP website and there may be a new software package for your printer that is compatible with Mavericks. Download and install it.

  • I'm using windows 7 with a hp deskjet 3059A e Printer All-in-One J611n not scanning pc not found

    My Deskjet 3059A e printer all-in-one J611n was working fine til my pc crashed. Now I can't get it to scan. Says computer not found & it is switched on to my pc via usb cable.... Help

    Hello @terezaferreira , Welcome to the forums
    I read your post about the scanning problems and I am here to help you out.
    I would first suggest you restart the computer completely, and power reset the printer:
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
    Now with both the printer and PC powered on, run the Print and Scan Doctor from your computer and send me a screen shot of the results or write me back with the detailed results.
    Try scanning from the HP Software on your computer, and also scan from the printer to your PC. Tell me if either ways worked and what happened!
    Have a great Tuesday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

    Upgraded to Windows 8.1 on Pavilion g6.  Officejet 4500 Wireless all-in-one still prints but won't scan.  Downloaded full feature driver.  Installation quit giving error message 'file cannot be found'.  Tried 'chat' sessions with no resolution
    This question was solved.
    View Solution.

    Hello bob5e,
    I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
    1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
    2. If that does not work, please try this next troubleshooting document step by step.
    Installation issues - The Progress Bar on the Software Installation Stops or Stalls
    I hope this helps!
    Good luck
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP C6150 All-In-One Will Not Print Black Text But Does Partial Test Print

    Hi.  Thanks in advance for any help anyone can proffer.
    I've read through the forum and I think there are some similar issues, but none exactly the same as ours.
    This HP C6150 does print pictures, but suddenly stopped printing black text.
    HOWEVER, the test prints will print in black with the Windows Logo, but will not print any associated text.
    Odd.  It just suddenly stopped printing.
    Variables:
    C6150 All in One - No other problems for two years.
    Using refilled ink cartridges from outside source. (not my decision)
    Ink is full.  No other changes made in last three days.
    Troubleshooting Steps:
    Uninstalled and then re-installed software in entirety.
    Put in 'new' (refilled) cartridge for black and magenta.
    Tried (not sure if successful) soft reset.
    Tried cleaning the print cartridge with 'Q-Tip' and distilled water.
    Have not yet spent money on new OEM print cartridges.  That is next step unless other suggestions merit.
    Possibilities:
    It may be the refilled cartridges, but they've worked so well in the past.
    The cartridge prior to the recent replacement was working fine and was not yet out of ink.
    The print head might be damaged.  But this should/would affect all black printing and this is not the case.
    Were the driver corrupt, the reinstall should have fixed it ... you'd think.
    So, we're looking for some suggestions prior to going out and getting a new printer.
    Thanks again, in advance, for constructive non-judgmental suggestions.
    MackNC

    The likely cause is the black ink is not printing at all.  When printing graphics (like the Windows Test Page) black is made from mixing the color ink.  I would suggest printing an internal diagnostic test page as shown in this page.  Does the black block print?  If not then clean the printheads as described here.  
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead

    HP Officejet Pro L7780 All-in-One -
    Issue:
    Blue ink will not print (It prints the color pink instead.).
    Actions taken:
    1.  Cleaned ink heads.
    2.  Replaced ink cartrige.
    3.  Reinstalled software.
    Sugestions by HP customer service:
    Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
    Any suggestions or advice would be very much appreciated.
    Thank you for your time!
    Thank you.
    Sincerely,
    Ryan

    The cyan portion of the printhead may be clogged.  I would suggest running the diagnostics shown here.  If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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