HP Deskjet 2540 Not Printing Double Sided Correctly

I'm hoping someone can help me!
I just bought a brand new HP Deskjet 2540 as my old HP Printer got thrown in the trash for blinking it's lights at me too much....
So this new one has been working fine for normal printing, but when I try to print double sided, I follow the instructions and manually move the pages back in the tray as indicated, but it keeps skipping a page. So it prints the first side of the first page great, then it leaves the 2nd side of the first page blank, and then the rest of the pages are perfect (printed on both sides in the right order). This has happened exactly the same numerous times now.
Please help!

Hi @katie20 , welcome to the community
I read about the printing double sided troubles you are having with your Deskjet 2540 on Windows 7. To me, it seems like there could be a driver problem or a software problem with the program you're printing from. Here are some steps for you to do to get started.
1. Run the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. Please send me a screen shot of the results or write me back with the details.
2. Print double sided pages from a different program, let me know the outcome and which programs you have tested.
Also let me know how you have the printer connected (USB, Wireless, Ethernet)
Thank you
R a i n b o w 7000I work on behalf of HP
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I hope this helps.
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Sunshyn2005 - I work on behalf of HP

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I am not an employee of HP, I am a volunteer posting here on my own time.
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How was the printer name listed?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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This question was solved.
View Solution.

asp29,
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Unable to Print in Color or Unable to Auto-Duplex (Two-Sided Printing Fails) after installing the UP...
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I am an HP employee.
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HP Deskjet 2540 Not Printing Double Sided Correctly

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