HP Deskjet 2540 Series All in One Printer Offline

Ok so I have had this problem for what seems like forever now. This has happened multiple times, and I always have had to use online HP tech support to fix it, but this time I don't seem to have that option. My printer says that the status is offline, and I really need to print something. I have gone through the forums, tries multiple different answers that multiple people say will work, and nothing has worked so far.

HI , Welcome to the HP Support Forums! I understand that you're having issues with your HP Deskjet 2540 Printer going offline. I would like to look into this with you. There are many reasons why this might be happening, is your printer connected wirelessly? Important! Do you turn your printer off between uses? If your printer is connected wirelessly, I recommend you always leave it on so it stays connected to your wireless network. Otherwise, it will lose the wireless network configuration and will need to be setup again and again. To determine which of these documents is suited to the problem, it will depend on whether your wireless light is blinking or is solid. If your wireless light is blinking, then it is no longer on the wireless network. Follow this guide, HP Deskjet 2540 and HP Deskjet Ink Advantage 2540 All-in-One Printer Series - Printer Does Not Maintain Wireless Connection. If the wireless light is solid, than it is still connected the wireless network. Follow this guide, HP Printers - 'Offline' Printer Status Message Displays (Windows 8). What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

Similar Messages

HP Deskjet 3520 e-All in one printer trouble with scanning network, connection and very slow print

Dear all
I bought two days ago HP Deskjet 3520 e-All-in one printer serie, but i have some really bad issues with the scanner! I have searched on the internet and i couldn’t find anything to solve the problem.
I have installed the printer according to the book of the printer, so everything did go well(i think), except that i can’t connect the scan to my computer, a Mac OS X (i am connected with the printer). I get directed to the website where i can connect the scanner, but every time i try to connect it with wi-fi, i get two notification, one from my computer (from HP Itility (Dutch) program) that the connection is off and second from the website that i have to make sure that i’m connected with internet (which i am) and to check the IP address if it is the same with my computer (which is the same).
Obesely something did go wrong, but i can’t find the problem.
Beside when its copy or prints a document (no matter how many pages) it’s very slow. It takes 10 -15 minutes till the printer starts. Has it something to do with the problem i’ve got with the scanner or is the printer always so slow? Because the very first time, when i installed the printer, it printed very fast.
By the way i also print the test-results to check if there is a problem, but according to test-results there are no problems at all.
I hope that someone recognize this problem and can help me to solve it.
Regards,
Esra

Hello chesterpascual,
Welcome to the HP Support Forums!
Regarding the Deskjet 3520 and the error to use setup cartridges, you will need to call HP's Technical Support to see about sending some to you.
Click here to locate the contact information.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Deskjet HP F4172 All-in-one printer and window 10 compatibility

Dear Madam/Sir,
Respectfully I have HP Deskjet F4172 All-in-One Printer, I would like to ask you this question whether my mentioned HP printer will be compatible with window 10 by "29 July, 2015" when window 10 wil be to upgrade, please? and how I am able to get software and drivers, please?

Respectfully, as I before told you, I have HP Deskjet F4172 All-in-One Printer; I downloaded the window 10 upgrade in my PC and when I go to the HP web Site , in the following link, there is not any sotware and drivers for my mentioned above HP printer, please what must I do? there is only some utilitirs that are useless, isn't the above printer compatible with the window 10?I would like to thank you for the attention.http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-F4100-All-in-One-Printer-series/3177560/model/3341350#Z7_3054ICK0KGTE30AQO5O3KA30R1

HP Deskjet Ink Advantage3545 all-in-one printer....Print Filter Pipeline Host Error

I have HP Deskjet Ink Advantage 3545 all-in-one printer
It has encountered _Print Filter Pipeline Host Error .
What should be done as a remedy ..............

Hi Rish
I found this and thought it might help
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Print-filter-pipeline-host-stopped-wor...

HP deskjet 3055A e-All-in-One printer/scanner Not scanning

Hello I have the all in one as listed. It has worked for ages absolutely fine and the printer both wireless and network still works. The scanner however does not the fact have done a Scan doctor on it. Stops at Twain Scan problem. Despite all the icons having been there from the past the message I get is "The HP Deskjet 305A J611 was not found". Tearing my hair out as uninstalled, loaded up drivers etc and still doesn't work. Interestingly this only happened after I renewed my Norton susbscription and windows office also had issues. Norton was uninstalled by their team and Windows office continued to malfunction regardless. This was sorted out by the Microsoft team successfully and Office and Norton are working fine again. It seems too much of a coincidence but am guessing Twain is being blocked somehow by Norton.....Unfortunately am not much good at technology so any help appreciated

Hi Russkiijim
I understand you are unable to scan. The Print and Scan Doctor shows a Twain error. Twain is the interface standard for Windows and Macintosh that allows imaging hardware devices (such as scanners and digital cameras) to communicate with image processing software.
Lets turn off all start up programs to make sure there isn't something blocking it. Click on start, in search box type in run, enter, then type in msconfig, click ok.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
Then click on the start up tab at the top.
Click on disable all.
Reboot the computer.
Turn off any antivirus software.
Try scanning again.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab. Turn the Antivirus software back on again.
I would recommend to run Microsoft Fix It Tool to see if that will fix the twain error if the msconfig didn't work.
You will probably need to uninstall and install the printer again.
Let me know if that helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Unable to connect my 1300 series all in one printer

the connect and update buttons from the pull down menu are disabled and i don't know why or how to enable it again. I have one print job in queue that will not restart!!!! please help. thanks in advance!

Greetings pbdq,
As the user above stated, you should remove the previous software used.
When you go to re-add the printer, it may download the software you need via Apple Software Update.
However, if it does not, use the link above.

HP 670 all-in-one / printer offline?

I've had my 6700 for quite a while and it used to print fine? Now I can only print system configurations and supply levels.
Nothing will print from my print que.
Seems to have something to do with a new router, even though the printer says it has a good internet connection-this all started with a new Netgear access point?
So my Macbook has a great connection and my printer says its connected, but nothing will print, I only get a "printer offline: with each job?
Also on my print status the "server" light is red on my connections?
I'm exhausted trying to figure this out - help please.

Hi there lindaswan
I saw your post about your printer showing it's offline and will not print from your Mac. I would suggest following the steps in the guide below:
'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X
If that does not help, check the settings on your router. Here is the info you need:
Network name and password need to have no spaces or punctuation
If using WPA2 security, switch to WPA personal
Dual broadcast Wireless b/g/n (printer will only connect to g)
Mac filter needs to be turned off
Firewall settings need to be at there default settings, or set to a lower security
Multicasting "on"
Following ports need to be un-blocked:
Incoming (UDP) ports : 137, 138, 161, 427
Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500
Enjoy your weekend
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

When scanning, the ADP does not work on my HP Deskjet 3510 e-All-in-One Printer

Ok. This is my second time to enter this. I have an ADF and have tried MULTIPLE times to scan but my scanner WILL NOT use the ADF. I have chkd all the info available on this forum but nothing I have tried has worked. Is it "operator error" or "equipment error"? I have tried using this feature since I bought the printer and it has never worked. Finally decided I needed to see it through and try to get help. But I have been working on this for 4 hrs and feel like a "hostage" -- frustration doesn't quite describe what I feel right now. I am getting in a panick because I NEEDED to scan 10 pps two hrs ago and here I am STILL sitting trying to get this d*%#$ thing to work. PLEASE HELP!!
Thx Nancey
This question was solved.
View Solution.

Hi,
Are you sure the 3510 has an ADF ? I can't see it ANYWHERE:
The one on the top ia the input tray, not ADF.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I cant find the printer code on my HP deskjet 3050 J610 all-in-one printer

I have disconnected wireless and turned off printer and turned on and re connected. I have changed DNS to 8888 and secondary to 8844. I have printed out 5 Network configuration pages and 4 Printer status reports and NOTHING has the printer code on it. How can I get one? Thanx, Anna
This question was solved.
View Solution.

Hi Anna,
I afraid the Deskjet 3050 (J610) does not support any web service as ePrint or Print Apps.
Only the Deskjet 3050A (J611) support ePrint as you may find listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&cc=us&dlc=en&lc=en&product=5063582&tmp...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Deskjet 3520 e-all in one printer not printing black ink

I just installed a new hp 564xl black ink cartridge with an expiration date of 01/30/2017. Low and behold the black is not printing and the printer was purchased in 08/2012. I did everything that was suggested in the support forums and to no avail did anything work. The three other colors print out fine except the black. Based upon everyone's answers I guess there is no repair for it and I should scrap this unit after three years of constant use. I would think by now there would of been a solution posted to this problem but Hp has failed us. I've been using HP printer products since I purchased my first computer in 1992 and never had a problem with them until now. My second printer which was purchased in 2004 is still going strong, except that it is not wireless. If I need to purchase a new wireless printer, I'm sorry to say that I might have to look at the competition. If anyone knows of a solution I would appreciate it.

The post here has links to a troubleshooting document for the Deskjet 3520. If the steps there do not resolve the issue please contact HP Support, even if the printer is no longer under warranty. If the above does not give satisfactory results then please post back here and mention the country you are in.

1315 series all in one printing problem

Hello,
the printer suddenly won`t function.I asked to print a pdf document, but the function won`t start.
In the status bar it says 3 pending documents, because i asked 2 more times to print this document as it woudn`t start.
I have tried to cancel them and start again but no luck. I also can`t figure out if there is a way to delete them ftom the que.
Anyway I need this printer to start working again?
Any suggstions?
Thanks in advance!

I would suggest downloading and running the HP Printing Diagnostic Utility. If that does not resolve the issue then please provide some details - is this the PSC 1315 or some other model? What operating system?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

PHOTOSMART C8100 SERIES ALL IN ONE PRINTER, SCANNER, COPIER

I HAVE HAD THIS PRINTER FOR A WHILE NOW BUT AFTER A SHORT WHILE OF BEING ABLE TO PRINT WIRELESSLY AND SCAN THINGS TO MY COMPUTER IT STOPPED AND I HAVE TO PUT IN A USB TO PRINT OFF AND IT WONT SCAN TO MY COMPUTER. I HAVE AN APPLEMAC PRO....ANY SUGGESTIONS?

Hello,
I would suggest uninstalling the software and then reinstalling it.
Also, how long is the USB cable?
DO you have any anti-virus programs on your PC?
Are you having an issue just making a standalone copy from the PC?

HP Deskjet 3050 All-in-One Printer - J610a

All printing with colors screwed up. no error messages. print and scan doctor says all ok. Cannot open software, check ink levels, alignment - nothing, yet it prints (black), scans and copies just fine.

Hello there @glenn763 ,
I read about the print quality issues you are facing with your Deskjet 3050, as the colors are not printing out for you.
I would like to suggest that you use this article to troubleshoot the problem: Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

DeskJet All in One printer cartridge compatibility

Hi there. I hope you can help me. So my dad gave me this wonderful printer, the DeskJet 2544 all in one. Unfortunately, the tri. Color cartridge ran out. I was about to shop online on the HP website but there was no 301 tri color CH562E like the one installed on mine. I was thinking if I can buy other cartridges that can be an alternative? For example, the deskjet 2540 all in one uses HP 61 cartridge. Can I order and use that?<br><br>Also, what is the difference of a deskjet all in one printer and a DESKJET INK ADVANTAGE all in one printer? Can I use cartridges from that?<br><br>Thank you. Looking forward for someone to help.

Was the printer purchased on one country but you are in another? If so you will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. HP's web page on the subject is here.
You can find the correct cartridges for your area from the HP SureSupply site.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Deskjet 3056A E-all-in-one not printing black ink properly

Hello, I've had my Deskjet 3056A E-all-in-one printer for 2 years and didn't have any problems until about 3 months ago. My black ink cartridge suddenly stopped printing properly. It started to seem like I needed to replace the ink, so I did, but that did not fix the problem. It still seems like the ink level is really, really low sometimes, but it's a brand new cartridge. I couldn't even align the printhead because the black ink wouldn't print. Then I cleaned the printhead and cleaned the ink smear. When the test papers printed after the cleanings the black ink would only print half of the line of letters or numbers, or it was just choppy and faded. I checked the ink levels and it says both of my ink cartridges are almost full still. I was thinking about replacing the cartridge again, but I don't want to waste the money if it won't fix the problem. The color cartridge works completely fine, just to clarify.

If the black cartridge is in warranty you could contact HP Phone Support
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Deskjet 2540 Series All in One Printer Offline

Similar Messages

Maybe you are looking for