HP Deskjet 2540 won't print in color.

I just recieved my HP Deskjet 2540 and I can not seem to print in color. I do have a MacBook Air. I am very lost and do not know where to exactly start to even attempt to try to troubleshoot it on my own. Please help!

Hi,
For the beginning print a Self Test report and ensure the hardware prints black ink as expected:
Load clean, white U.S. Letter or A4 paper in the input tray, if necessary.
Touch and hold the Power button (), and then press the Cancel button ().
Let go of the Cancel button and then the Power button. The test page prints.
Check the estimated ink level graphics on the test page.
Figure : Example of estimated ink levels
Example of estimated ink levels with more ink
Example of estimated ink levels with less ink
If the page does not include black ink follow these steps to troubleshoot a such:
http://support.hp.com/us-en/document/c03803074/
If the hardware produce black ink as expected we should focus on the Mac as following:
1. Click the Apple icon and select Software Update, be sure to install any available HP or Apple update.
2. Open System Preferences > Printers & Scanners, select the printer and click the minus button.
3. Click the Plus button and re-ass the pritner, ensure the printer model is listed within the Use drop down and not any other option as AirPritn or Generic PCL driver, then try printing again.
As well be sure to try printing from any other application to ensure the issue not being with the application itself.
Please let me know of any progress,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

HP Deskjet 2540 won't print wireless when HP software is installed

I'm trying to set up my 2540 wirelessly on multiple PC's on my network. I can get it working on every one but my main PC (which is Windows 7 Pro). On the others I just "Add Network Printer" and used the windows drivers and didn't install the HP software, and it works fine. But on my main PC I want the scanner and ink levels and all that to work. As soon as I install the HP software and try to print it does nothing (in MS Office it gives the error "printer not ready") and shows 0 Documents pending in the tray.
It does print test pages from the HP Printer assistant, and the EWS, just not any regular windows programs
Print and scan doctor says it's fine. Turning off firewall is no help. Updated the newest driver from the website.
IP Address of printer is static, and ping works
Ping statistics for 192.168.22.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 126ms, Average = 52ms
Printing from mobile (android) works
Also scanning works just fine through the software
Not sure what else to try.
EDIT: now I can't get it to work at all, even after uninstalling the software and trying to Add Network Printer only

sufguts wrote:
I'm trying to set up my 2540 wirelessly on multiple PC's on my network. I can get it working on every one but my main PC (which is Windows 7 Pro). On the others I just "Add Network Printer" and used the windows drivers and didn't install the HP software, and it works fine. But on my main PC I want the scanner and ink levels and all that to work. As soon as I install the HP software and try to print it does nothing (in MS Office it gives the error "printer not ready") and shows 0 Documents pending in the tray.
It does print test pages from the HP Printer assistant, and the EWS, just not any regular windows programs
Print and scan doctor says it's fine. Turning off firewall is no help. Updated the newest driver from the website.
IP Address of printer is static, and ping works
Ping statistics for 192.168.22.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 126ms, Average = 52ms
Printing from mobile (android) works
Also scanning works just fine through the software
Not sure what else to try.
EDIT: now I can't get it to work at all, even after uninstalling the software and trying to Add Network Printer only
I have EXACTLY the same problem. deskjet 2540 with Windows 7 will print the test page but nothing else. I can print from my ipad, but only tiny pages.

I cannot get my HP Deskjet 2540 to stop printing, it's off color cartriges are new.

My HP Deskjet 2540 won't stop printing and even when it prints the color is off, the ink is new, what doI do to fix this?

Hi boogies,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that you are having printing issues as well as an issue with the color ink cartridge. In order to better assist you, Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I am always happy to help.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP C7250 has all colors of ink but won't print in color

My HP C7250 shows that all ink levels are OK on the display, but it won't print in color becasue it says tht the Cyan cartridge is low. I recently replaced the Cyan cartidge with a new one and the display shows that the ink level is full, but when i go to print I get a message that the ink level for Cyan is still low.
The printer is out of warranty. Anyone have an idea of how i can get this printer to print in color again?
I have tried reinstalling the catridge, and the same thing happens.

I know this was a while ago, but did you resolve it easily? Mine has full colors, including cyan at 80%. It won't use the cyan for color printing at all, so all the colors are off. I think I have to chagne teh printhead since I've already cleaned them and changed the ink cartridge. Just curious. Thanks.

Won't print in color from my Mac or iPhoto to HP designjet 500ps

Won't print in color from my Mac or iPhoto to HP designjet 500ps

That is quite possible seeing that official drivers have not yet been released yet for Yosemite 10.10
Suggest you follow this site from time to time for when they are:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=439491
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Officejet 6210xi all in one won't print in color

I didn't use the color part of my printer for a year, then I bought and installed a new color ink cartridge. However, it still won't print in color. It will print in black but only black, no greyscale. I've tried cleaning the heads, resetting the system, I've double checked to make sure the ink cartridge is the correct one and it is. I've looked through all the faq's in the printers menu but nothing works. Any help is appreciated, I'm about to give up and just get a new printer.

Hi @Jaim_Faul ,
I see that you are having issues printing in color. You tried a new cartridge and have the same results. I would like to help
you out today.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
Missing, Faded, or Dull Colors.
Go to Step 3 - Print a diagnostic page. Just to see if it is a hardware or software issue.
You mentioned that you cleaned the cartridge heads, I still included this document to make sure all the areas for the electrical contacts were cleaned on the cartridge and inside the printer. Cartridge Error. Disregard the title.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Won't print one color

My HP printer Officejet Pro 8600 won't print Magenta color.. I have replaced two different cartritges but none worked. Yellow, blue and black works fine.. The picture/text would print but just without red tones.
All I get is greenish colors...
What can be done to fix it..??

HP c7180 - Won't print one color[ New ]
12-28-2010 04:50 PM
My C7180 displayed a message that the ink cartridge was out of date and immediately stopped printing which used Mageneta. I replaced the cartridge and it still won't print this color. All other print functions and features are fine. If a photo or print requires red, however, it prints as yellow. Print tests show a small single horizonal line where the mageneta should be. Additionally, I've run the "clean print head" command. Any ideas or suggestions? Thanks.

C4280 won't print one color

My C4280 started to print color badly a while ago and I new that the cartridge was getting low so I initially refilled it. Put it back in and it wouldn't print yellow. So I figured that I screwed something up and went and bought a new remanufactured cartridge today. Same thing, no yellow. Got on the phone with tech support and they bascially said that it sounded like the head is bad and of course I'm a month and a half out of warranty. Then they had the audacity to give me a "deal" on the exact same model. Anyone else have a problem like this that they've been able to fix? Am I missing something obvious?
Message Edited by Caedmons on 06-01-2009 12:05 PM

HP c7180 - Won't print one color[ New ]
12-28-2010 04:50 PM
My C7180 displayed a message that the ink cartridge was out of date and immediately stopped printing which used Mageneta. I replaced the cartridge and it still won't print this color. All other print functions and features are fine. If a photo or print requires red, however, it prints as yellow. Print tests show a small single horizonal line where the mageneta should be. Additionally, I've run the "clean print head" command. Any ideas or suggestions? Thanks.

My All-In-One 6500A Plus won't print any color from Internet Explorer (v8.0).

My All-In-One 6500A Plus won't print any color from IE (v8.0). I can print all colors from Word, PDF documents, photos, etc. - but not from ANY web page. At first it only printed Magenta ink, now it acts as if it's printing (feeds the paper, moves the print heads across the page and sounds like it's printing) but the paper comes out blank every time. If I change the print options to print grayscale and only use black ink, I can get a black only image of the web site.
As I said, ALL OTHER APPLICATIONS PRINT FINE. ONLY WEB PAGES WON'T PRINT, so please don't tell me it's the ink cartridges. ;-)

Fourteen views and no answers in two-and-a-half days!!
I guess it's time for me to change printer brands. It will be a long time before I get an HP anything again!

Word 2007 won't print in color

Running Windows XP Professional. HP 1610 won't print color fonts. Does fine if I specify the printing is to be gray scale. However, text with a colored font (i.e., non-black) won't print in color. The paper just ejects quickly if I specify draft printing. If I specify that the application should choose the printing options, it appear to print slowly line by line but without actually putting any ink on the paper.
The cartridges are fine and work with other applications.

I think a setting in the Printing Preferences on your PC where it prints all text as black has been enabled. I'm not sure of the exactly place you'll find it, but it is usually located in one of the tabs in Printing Preferences. I'm attaching a screenshot of another printers' settings window as a reference.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

CP2025dn won't Print in color after downloading Windows 10

I recently downloaded Windows 10 on my laptop (ASUS) and now My Color Laserjet CP2025dn won't print in color. Yes, I have already quarduple checked that it's marked to print in color. I tried printing from Powerpoint, Adobe, and Word. No luck. I also tried to download some drivers but it still won't work. It seems to be printing in black and white just fine. Please help as soon as possible. I have some very important things to print off.

I just tried printing from my friends Laptop, she still has windows 8, and it's working fine, so I know this is a windows 10 issue, can someone please help me with this?

HP Deskjet 9800 won't print from Chrome anymore

My HP Deskjet 9800 won't print from Chrome, but prints fine from IE and Mozilla. The light on the printer starts flashing when I try to print from Chrome, but nothing ever prints.

hi there mktng;
I see perhaps a problem of google chrome and not of the printer. can you verify if your chrome have any pending updates or if it is as normaly updating automaticly.
Let me know
Kind regards;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

HP Deskjet 2540 will not print some documents, will print others

Hello everybody,
yesterday I installed my new printer Deskjet 2540 wirelessly and tested it. All (scan and copy) worked well up to the point where I wanted to print a Pdf file. It did not so I started picking other documents.
Some pdf files print without a problem, other won't. Some docx files print, other won't. In Excel or Oulook I haven't been able to print anything. In Outlook I was able to print to pdf and then actually print that pdf.
After some close looking, it seems the printing jobs are sent to the spooling area, but deleted within 1 second without actually printing.
I have already tried to reinstall the latest drivers (version 12/12/2O13) and using the HP print and scan troubleshouting. This last one gave me the green light and printed the test page without a problem.
Hopefully anyone recognises this problem? Any solutions would be very welcome.
Kind regards
Tom

Hi there Tom, Thanks for your reply with your information, that helps out quite a bit!
First, download (can save right on your Desktop and use whenever you run into a printing or scanning problem) and run the HP Print and Scan Doctor which will search and fix common printing problems. This alone may resolve your issue. If the issue persists, continue on to these steps. Now, I would suggest installing Windows Updates, there will be "optional" ones there as well to install. If there are many updates to be done, this could take up some time.Install Windows Updates If that doesn't seem to do the trick, I recommend a Level 3 uninstall (uninstall_l3) and reinstall of the printer software and driver. Here are the tools and steps to use.1. Uninstall - HP Officejet Software and Driver Removal Utility2. Restart your PC3. Reinstall - HP Printer Install Wizard for Windows Hopefully the issue will dissipate after the level 3 uninstall and reinstall. If not, here is a link to Adobe to troubleshoot PDF printing problems.Troubleshoot PDF printing | Acrobat, Reader If you run into any other issues, please let me know. I will be out of the office for the weekend but will check up on this thread when I return! Good luck!

HP OfficeJet 6310 All-In-One printer won't print in color with new cartridge

HP OfficeJet 6310 All-In-One printer on a iMAC OSX version 10.9.5 system
Hello,
As I don't print in color much but had need to I discovered my printer not printing in color. I trouble shooted and even replaced with an new HP95 new from Office Depot ( I never buy refilled). The printer still won't print color but it advances the paper as if it was printing - just no ink on paper. I have cleaned thoroughly the ink jet heads, cartridge area, and run all the alignment and printer utilities. The test page print does not show color either. I have no error messages. Don't know what else to do.
thanks
DH

Hi there @dhengr!
Thanks for contacting the HP Forums!
I can see your having a print quality issue with your HP OfficeJet 6310. I should be able to provide documentation that will help locate a resolution. You mentioned you have already tried another HP95 tri-color cartridge with no resolution. I also noticed you said that the quality report from the printer also has no color ink.
If a stand alone test report is performed from the front of the printer such a printhead cleaning or print quality report and there is no color on the page then you are likely looking at a hardware issue within the printer. I have provided a document regarding Missing, Faded, or Dull Colors on the HP Officejet 6310 All-in-One Printer. If you follow the document from start to finish and still have the same issue then I would recommend contacting our HP tech support via phone. They deal with hardware warranty and replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend and thank you again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

HP 7130 won't print in color

I've installed the most recent driver from HP. Can get some of the printer's functionality but cannot print colors. Not sure if I'm missing a setting or if it is a problem with the HP driver for Leopard (as I've seen in other posts). Printer is connected directly through USB. Please help.

Hello there! Welcome to the forums @RVG66
I read about how your Deskjet 845c is no longer printing in color. I am here to offer you one of my suggestions that might help.
Remove the ink cartridge(s) and gently clean off the electrical contacts with a lint free cloth dampened with a little bottled/distilled water. Unplug the printer while you clean the contacts. When the contacts are dry, insert them back in the printer and plug the printer back in and test print.
Good luck!!!
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Deskjet 2540 won't print in color.

Similar Messages

Maybe you are looking for