HP Deskjet 3050 All-in-One Printer series - J6

HP Deskjet 3050 All-in-One Printer series - J6? what a load 0f rubbish,only one place for this the bin!
Purchased less than a year ago countless problems with wireless reinstaled more times than I can think and now paper jams so off to the bin, never to buy HP products again, being disabled is hard enough but having to  going shopping for a new printer this I could do without. thank you HP.
Brian

I am sorry to hear that you are having that issue with the printer. If the printer is under a year old from the date of purchase, please call into HP Total care. The printer comes with a factory warranty that gives the owner free tech support on the product. Paper jams are a hardware issue. If all troubleshooting steps are done on the phone with the agent and the product is still not working. That agent who is assisting you will be able to give further options on what can be done. The number for US and Canada customers is 800-474-6836. Customers in other countries can find contact information here. I hope that this helps.
I am a former employee of HP...
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Similar Messages

  • HP Deskjet 3050 All-in-One Printer series - J610 not connecting to wifi

    we had comcast internet and used the negear router to connect wifi. We just switched over to verizon fios and the wireless is not working. 

    Hello,
    Please follow the steps below in order to resolve the problem you are facing:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02986958&cc=us&dlc=en&lc=en#N1042
    Regards,
    Shlomi
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    If my post resolve your problem please mark it as an Accepted Solution

  • Printing problem with HP deskjet 3050 all in one J610 series

    I have a HP deskjet 3050 all in one J610 series which I am using with Windows Vista Version 6.0 (Build 6006: Service pack 2).  Connecting is by USB port.  I have not used the printer for some time, but have done all the maintence checks & it is good to go.  When I want to print a letter the only thing that gets printed is the email address which is coloured blue.  I think the problem is in the settings of the printer features.  I can print the letter in gray scale but this is not easy to read and not suitable for business dealings.
    I would appreciate help with this problem.  A definition of the terms used in the printer features might help me resolve it by my self.
    Thanks
    This question was solved.
    View Solution.

    Hello @Tellen,
    Thank  you for visiting the HP Support Forums! I understand you are running into some print quality problems with your HP Deskjet 3050. I see when you attempt to print a letter you will only see the email address and its in blue ink.
    First I would like you to click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
    What does the PSDR find? If you are still not getting black text, please continue here: Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series
    If after the troubleshooting has been done and you are still seeing the issue leave me with the following information:
    1. What is your current Operating system, Windows or Mac and which version?
    2. How is the printer connected, USB or Wireless?
    3. If you print a test page from the front panel do you see the same issue?
    I hope to hear from you soon.
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • How do i connect HP Deskjet 3050 All-in-One J610 Series to my Laptop

    I need help to connect my HP Deskjet 3050 All-in-One J610 Series to my Samsung Laptop, can any1 help pls

    Hi,
    What is the operating system on your Samsung ? How do you want to connect it ? The following link is for Windows drivers:
        http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4066452
    For Android, please use the following app:
       https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
    Regards.
    BH
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  • Which external fax modem is compatible with deskjet 3050 All-In-One j611 series

    I would like to use my HP DESKJET 3050 All-In-One j611 series printer to send and receive faxes. Which external fax modem do you recommend?

    Hi 1937, 
    The Deskjet 3050 j611 printer doesn't support faxing. If you need a printer with fax capabilities check out the following link below. 
    http://shopping2.hp.com/en_US/home-office/-/products/Printers/Printers?SearchParameter=%26%40QueryTe...
    I am an HP employee.
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  • Why can't I sign up to eprint? HP Deskjet 3050 All in one J611 series

    Website will not let me register my HP Deskjet 3050 All in one J611 series for e-print

    http://support.apple.com/kb/DL907

  • I have a hp deskjet 3050 all-in-one printer how can i setup for wireless printing my os is windows7.

    how do i setup my hp deskjet 3050 all-in-one printer for wireless printing my operating system is windows7

    Unplug the USB cable.  Now go to Start > All Programs > Hewlett-Packard > Deskjet 3050 > Add a Device.  Run the program and choose Wireless as the installation type.
    Follow the directions.  It will ask you to connect a USB cable temporarily.  Do not connect until it asks and remove it when it tells you.
    Finally, when you are done, go to Control Panel > Devices & Printers and delete the USB instance of the printer so you don't get confused when printing.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Deskjet 3050 All-in-One Printer - J610a

    All printing with colors screwed up. no error messages. print and scan doctor says all ok. Cannot open software, check ink levels, alignment - nothing, yet it prints (black), scans and copies just fine.

    Hello there @glenn763 ,
    I read about the print quality issues you are facing with your Deskjet 3050, as the colors are not printing out for you.
    I would like to suggest that you use this article to troubleshoot the problem: Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
    Best wishes
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
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  • Printer prints off the wrong pages - HP Deskjet 3050 all-in-one J610 series

    I have a HP Desket 3050 all-in-one J610 and I am running Windows 7 64-bit.
    I'm trying to print off some pages, first through google chrome and then through adobe reader, and the printer prints off the wrong pages. Eg, I told it to print of pages 41-64 odd only and I got all of the even pages. Now, if I try to print anything off, I get the odd page below and the settings are set to 'print all pages'. It was working fine a week ago and nothing's changed since then.
    I tend to use fast draft paper quality as these are lectures notes and not particularly important, but I have tried the normal quality paper and it does the same thing.
    Could anybody help?

    I am having the same problem as Daviemj with HP Desktop D110.  Really tired of the time it takes to use this printer. Solution?   Does anyone know of a good 3 in 1 printer?

  • HP Deskjet 3050 All-in-one J610 series

    My printer display is showing an error message: scanner failure, unable to copy or scan.  It seems very loud when I turn the printer on.  I am, however, able to print copies that are sent through my laptop.

    Hello nanaklw,
    Welcome to the HP Forums!
    I understand you're receiving a message stating scanner failure using the Deskjet 3050 J610. I will do my best to assist you! Please follow this entire HP document on A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or F....
    If you're receiving the same error message, then please contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
    Good luck.
    I worked on behalf of HP.

  • My hp wireless deskjet 3050 all in one printer won't recognize my laptop anymore

    When I try to print from my HP Deskjet 3050 wireless printer nothing happens. However, I can print from my desktop which is also wireless with this printer.  It has been fine for months, now all of a sudden it just doesn't seem to recognize my laptop.  When I go to Troubleshoot HP, it says to contact my network administrator.  I don't even know how to do that!!  I know my wireless connection is on because it works with my other computer.  I have tried turning everything off...rebooting everthing....and it still fails.  Please hlep me! I did print a network configuration page which said that no problems were found. Also my router is a Cisco  linksys E1000.

    Hello,
    Try this out.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02266743&cc=sg&dlc=en&lc=en&product=4066452&tmp...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Life is too serious to be taken seriously

  • HP Deskjet 3050 All-in-One Printer J610a is printing blank pages

    Your HP Deskjet 3050 is printing BLANK PAGES? 
    The printer ejects blank sheets of paper when printing. Some or all the printed pages might be partially blank or half printed. It can be the software that you are printing from or program. Sometimes it can be the actual print head needs cleaning or cartridges are low. 
    Here is a link that will provide you with steps that will get the issue resolved. In this document you will have different Operating Systems. (Windows XP, Windows Vista, Windows 7 and Mac OS X) Software. 
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02744420&tmp_task=solveCategory&cc=us&dlc=en&lc...
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    This question was solved.
    View Solution.

    Yes, the link is down. 
    See if you can print a self-test page or printer status report from the printer itself. If so, then it is a software or connection issue. 
    If you can print test page, try to use a different USB cable. Also, you can uninstall and re-install the software and drivers. 
    If you are NOT able to print a test page from the printer, try to clean the cartridges with lint free cloth and water. 
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Wireless connection lost with hp deskjet 3050 all in one j610 series

    wireless printer was set up and working for three months, went to print recently and wireless light flashing no longer connected to wireless, have tried everything can't get printer to connect to wireless and work, hp deskjet 3050 J610 series

    Please describe your wireless network.  What router?  What kind of encryption?  Did anything change regarding the router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have a HP deskjet 3050 All-In-one J610 series printer.

    How long do I have to wait for the printer to find the IP address? If I want to do it manually what are the 3 IP addresses?

    I would manually clean the contacts on the cartridges and inside the printer. That process is outlined for your model of printer in step three of this document here.  The rest of the document does not apply to your issue, but it does a great job on giving step by step instructions  on the manual cleaning process and lists the materials that one needs to use. The manual cleaning will help insure that build up on the contacts is not the cause of the print quality issue that you are having. I hope that this helps. 
    I am a former employee of HP...
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  • HP deskjet 3050 all-in-one J610 series printer won't recognize new network

    I have recently changed internet provider and my network setting have changed.  My printer is not recognizing my new network - help

    Well what exactly changed?  New equipment?  New router?  New Gateway?  New modem?  Wired or wireless connection?  OS of computer?  Reinstalled the software?  Reinstalled the drivers?  Detail everything in order on what you are trying to do and where in the manual what steps you are following.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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