HP Deskjet 3051A won't scan to my computer

Hello,  my mom gave me this printer, it was previously hooked up to her computer, and when I try to scan on my computer it says "Computer not found. Ensure HP software has been installed on the computer."  How do I install the HP software?  It prints fine just won't scan.
This question was solved.
View Solution.

Hi,
Have you installed software and drivers on your computer yet ? Please use the CD which came with the printer or download from the following link:
     http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?cc=us&lc=en&product=5117616
(Note: you need to select the right Operating system for your computer before download).
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

  • Hp officejet 4500 won't scan to my computer

    Hi My printer won't scan to my computer. It says "No scan options". I could scan before, I'm not sure what happened. Please help. Thanks

    Hello Sibongile,
    Welcome to the HP Support Forums! I see you are not able to scan to your computer with your HP Officejet 4500, you had no problems previously it just started happening.
    To better help you can you please let me know the Exact model of OJ 4500 you are using, there is more then one model in the 4500 series.
    Please start here: How to Scan: From the Control Panel (Including Scan to Email, PDF, or JPEG)
    Make sure to enable to scan to computer option in the HP Printer Assistant. I hope this helps!
    Thanks,  
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • My HP Officejet 4500 won't scan to my computer.

    I have a HP Officejet 4500 Wireless and it won't scan to my computer. It will copy, but it won't scan. I have Windows 7. The error message I keep getting is "No Scan options." It says it needs a WPA Passphrase.

    Hi,
    Please refer the link below to troubleshoot the issue
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&tmp_task=solveCategory&cc=us&dlc=en&la...
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • HP Deskjet 3050A won't scan.

    DJ 3050a 611G is brand new. It will print and copy but won't scan from either printer control panel or from HP software interface. I am not using the wireless feature. I am directly connected to my computer via USB port. I have updated my software and drivers. Still not luck. I have tried the HP diagnostics but can only get to the windows sectio and an error says it won't scan using (WIA). The diaganostics will allow me to skip this but then stops at the next section.
    Original issue was that the "printer can't find computer"
    This question was solved.
    View Solution.

    See if you can scan using the information here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02459304&cc=us&dlc=en&lc=en&product=5061073&tmp​...
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • HP Deskjet 2540 won't scan

    Wireless connection.  Printing is OK, but "Printer not found" when trying to scan.

    Hello Pederson,
    Welcome to the HP Forums.
    I see that you are having an issue with the Printer not being found when attempting to scan to the computer.
    I suggest running the HP Print and Scan Doctor. Please let me know if you see any error codes or messages.
    Write me back when you have time and I will be happy to help.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Deskjet 3510 won't scan

     I am able to print but I am unable to scan. I am using a Mac OS X 10.8.5. 

    Hi redbull23,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having issues with scanning to your computer. So I can better assist you, please advise if you are getting any errors when attempting to scan to the computer.  Are you able to make a Photo copy?  Here is a document that troubleshoots if Mac OS X: Scanning Software Does Not Open or Stops Responding.
    Please write back at your convenience and I will be happy to help.
    Thank you.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Deskjet F4140 won't scan on wireless network

    I have a deskjet F4140 connected to my home wireless network using a DLink DP301U wireless router. All computers on the network find the printer OK  and print properly, but we are unable to scan anything into any of the computers from the F4140. What research I've done tells me that the DP301U just does not have that capability. None of the routers I have found that list the All-in-One units that they will support show the F4140 as an approved unit. Can anyone tell me what wireless router will work with the F4140 and allow it to scan to the network as well as print? Thanks in advance for any help you can give me. 
    John D
    Phoenix, AZ

    Thanks for the reply Doc. I've been finding that out with my own research. The few that claim to support the scanning functions also do not list my printer as one that will work with them. I have however discovered that there are at least a couple of wireless All-In-One printers that sell in about the same price range as any of the routers that claim to be able to do the job. Given the somewhat limited options, my wife seems to think she can live with having to hook her laptop direct to the printer when she needs to scan something, so for now I guess we will just live with the print only function. If it gets to be too big a hassle, we'll just replace the printer. The F4140 is not exactly a top of the line unit anyway, and we might just end up with something better in the process. Thanks again for your help.
    John D.

  • HP Deskjet F4480 won't scan

    When I push scan, the yellow light blinks, then stops, no scan. I used to access Start Scan under Devices & Printers, but now that option has also ....just disappeared. HELP!!!

    Sounds like everyone on this thread is having issues with scanning, now what I am going to first recommend is that we perform a refresh of the software by uninstalling it and reinstalling it. If that does not help, any further information from each of you would be appreciated (connection method, OS, error message, etc). 
    First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
    In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
    http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=3742086
    Install that and let me know the result! 
    I hope you are hving a wonderful week, and I hope that the weather where you are located is as beautiful there as it is here! 
    -Spencer

  • My HP LaserJet CM1415fnw won't scan from my Windows 8 computer

    My hp LaserJet CM1415fnw won't scan from my computer using the paint application on my computer.  I had no problem with previous computer.  But I purchased a new computer with Windows 8 and the can option in Paint cannot be selected.

    Hi HelenBay,
    Welcome to the HP Forums!
    I see that your HP LaserJet CM1415fnw will not scan from your Windows 8 computer, and I am happy to help you with this scanning issue!
    For further assistance, I will need to know:
    If the printer is connected, Wireless, Ethernet, or USB.
    If the printer is able to make copies by itself.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    In the meantime, please try the HP Print and Scan Doctor, and let me know what happens!
    Hope to hear from you, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Deskjet 3051A

    Hello,
    I just got a new HP printer and am having some problems.  When I try and set up the printer I am able to print out the alignment page but then when I try to scan it to complete the process it says it failed to align and just goes with the standard alignment.  I would not think this to be a problem but then when I try to print other documents some things mess up.  When printing a Word Doc, nothing happens, it just skips over the text.  I am able to print a successful printerhead test page with colored boxes at the top.  The ink levels are to the max for each but the black ink just seems to not be working.  Any clue as to what is going on? I am very lost.
    Much appreciated,
    Ganan

    Hi grkeck,
    Welcome to the HP Support Forums. I gather that you had an alignment failed message on your Deskjet 3051A printer which hasn’t prevented you from printing.
    I have included the 'Alignment Failed' Error Message Displays on the All-in-One trouble shooting document. It will walk you through several steps to correct the alignment issue.  I’ve also included the Troubleshooting Print Quality Issues document.  I would recommend following the steps in that document if after you successfully align the printer you still are experiencing the print quality issues you mentioned.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Officejet 6500A won't scan.

    My HP Officejet 6500A Plus E710n (purchased late 2011) won't scan. Prints just fine. I have a MacBook Pro with OS X Lion 10.7.5 (11G63) purchased late 2011.
    I haven't scanned anything in over a year. When I tried to scan a document a few days ago, the problem began. After researching the Apple and HP boards, I uninstalled the original HP software and installed HP's updated software/updates/drivers. I also installed Apple's HP updates, still won't scan. Keep getting the error message "Scanner reported an error. Failed to open a session on the device."
    I also deleted/re-added the printer and rebooted the MacBook umpteen times.
    I see that when I re-add the printer, it comes up as Bonjour Multifunction (see photo), yet there's no mention of Bonjour in my Activity Monitor.
    I'm stumped! Can anyone help? Thanks in advance.

    Since that didn't work, try uninstalling and reinstalling the printer and the HP software.  I'll link the download below, so you don't have to search for it again.  Let me know what happens.
    HP Officejet Full Feature Software and Drivers - OS X 10.8
    I'm also going to include links to the instructions for uninstalling and installing the printer, in case you need to reference them.
    Uninstalling the Printer Software
    Installing the Printer Software on a Wired (Ethernet) or Wireless Network (Using an Access Point)
    I am a printer tech for HP.

  • My HP Photosmart won't scan since Mavericks update!

    I have downloaded everything I can find on Apple and HP sites and it still won't scan and save or send.  Help!

    Have you tried initiating the scan from the printer?
    If all else fails, try VueScan.
    VueScan
    VueScan FAQ

  • My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite.  Any suggestions?

    My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite.  Any suggestions?

    Hey clutterfromduluth,
    Thanks for the question. I understand that you are experiencing issues with your printer/scanner after updating to OS X Yosemite. To troubleshoot this issue check out the following:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/ts3147
    Follow these steps until the issue is addressed:
    1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    5. Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    1. Reset the printing system, then add the printer again.
    2. If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    3. Contact the printer vendor or visit their website for further assistance.
    Thanks,
    Matt M.

  • My HP Photosmart B209a won't scan on new Windows 8 HP all in one computer

    My HP Photosmart B209a, which worked properly with Windows 7 will not scan from the printer or the computer on my new HP all inone desktop with Windows 8.  The fix program recommended by this site won't download to this computer either.  It will to my other brand new HP all in one desktop downstairs, but not this one.  I'm so frustrated after 5 hours of trying to make this device scan again!

    Hi @snbdds,
    Welcome to the HP Forums!
    I noticed that your HP Photosmart b209a will not scan on Windows 8. I am happy to help you with this scanning issue!
    Are you able to make copies with your printer?
    In the meantime, please take a look through the steps indicated within this scanning guide, An 'An error occurred while communicating with scanning device' or a 'There is no computer connectio....
    Hope this guide helps, and hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HT1893 After installing Mac OSX Snow Leopart 10.6.3 my HP Photosmart C5500 won't scan to computer.  The printer is working. What do I have to do to be able to scan again?

    After installing Mac OSX Snow Leopart 10.6.3 my HP Photosmart C5500 won't scan to computer.  The printer is working. What do I have to do to be able to scan again?

    Often, you have to download updated vendor software drivers when you switch operating systems. HP doesn't list a C5500 on their web site, however, here's the link to the OS X 10.6 C5540 software.  If you have one of the other C55xx models, look for the updated driver/scan software on their software/driver download section of HP.Com.

Maybe you are looking for

  • [SOLVED] Qt 4.7 - 4.8 and bad fonts hinting.

    Hi, since the upgrade to qt 4.8, font rendering of qt applications seems very bad to me. Before the upgrade, firefox and konqueror looked the same, here is now, I tried in graphicssystem native and raster: http://ompldr.org/vYnZ2Mw/firefox1.png http:

  • Error Message in Notification Summary

    Hi all, When Approver going to approve the PO from Notification Summary, Following Error we are getting. The Document Manager failed with error number . Error Number 3 = Unknown Error. Contact your system administrator. Error Messages: ORA-01652: una

  • ActiveSync question - Sent items

    I have a client who does not want to keep any sent items in her Outlook "Sent" folder. When she was on BES we could manage this, but since moving to a Q10 that uses ActiveSync whenever she sends a message from the BB it syncs back to her Sent folder

  • LR 1.1 Improves Greatly on Image Starting Point.

    Has anyone else noticed how much better LR 1.1 does compared with LR 1.0 providing the image starting point upon import? I don't think I'm dreaming it but would like some affirmations -- or NOT. I use a 20d and a linear tone curve.

  • IMPOSSIBLE TO DEACTIVATE PREPAID PHONE

    ALL THE PHONE NUMBERS DO THE SAME THING ADD A CREDIT CARD OR PREPAID PIN IF YOU DO ANYTHING ELSE YOU GET HUNG UP ON IMPOSSIBLE TO TALK WITH SOMEONE LIVE I JUST WANT MY PHONE DE ACTIVATED >> Profanity removed to comply with the Verizon Wireless Terms