HP deskjet 3070A - 'Printer Assistant' gone missing

Since using printer to photocopy, the option to access the Printer Assistant has disapeared from the menu when accessing the device via the control panel on networked devices.
The other 3 options 'See What's Printing', 'Set Preferences' & 'Customise Your Printer' remain as before.
Have tried uninstalling/reinstalling (3 times) with laptop restart before re-installing with CD - but no effect.
Tried disconnecting router, turning off laptop, turning on printer then re-starting Laptop... no better.
Laptop running Windows 7, 64 bit.
Also have separately lost ability to use wirelessly - although worked fine for first few months.

Hi DSBVIC and welcome to the HP forums!
You have an Officejet 8500A that no longer has the scan options in the HP Printer Assistant? I'd be happy to help you resolve that issue!
I will recommend that you download and run the HP Print and Scan Doctor. Once it reaches the end, after running either Fix Printing or Fix Scanning, you will see a screen similar to the picture below. I'd recommend selecting the Uninstall/Reinstall option and your issue should be resolved.
Let me know how that goes for you
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Why does my deskjet 3070a printer print gobbledygook. windows XP

Why does my deskjet 3070a print gobbledygook. windows xp

Humm. Globbledgook.... I couldnt find a troubleshooting document for that but this one is close
Troubleshooting Print Quality Issues Try that and let me know if it fixes anything.
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HP Printer Assistant Software Missing Scan Option on DeskJet 2542

I have installed the Printer Assistant Software on both an HP Desktop and a Lenovo Laptop. I have two HP DeskJet 2542 Printers in two different physical loactions that I connect to with the Laptop. On the Desktop computer the install of the software has a SCAN function Button that launches a SCAN mode where I can scan files to PDF, etc. That option does not appear on the Laptop. I have re-installed the software on the Laptop and still cannot get that function. Why? Makes no sense that it woud install and show up on the Descktop computer, but not the laptop. Is it because the Desktop is HP and the laptop is Lenovo? How can I get the SCAN button and functionality in the Printer Assitant software on the Laptop???
This question was solved.
View Solution.

Hi.
Uninstall the software, then reinstall its latest version from the HP site and not from the supplied CD:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-117577-4&cc=us&dlc=en&lc=en...
Please let me know if that may help,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Deskjet 960c printer assistant

Hi Guys
I am using my old Deskjet 960c with my Windows 7 desktop until I run out of ink cartridges
I have the drivers in order to print from Windows 7 but can not use the original installation disc to install the desktop icon Printer Assistant
HP website no longer supports this printer and I just wonder if anyone has any ideas as to whether I can use another software utility to access the printer settings, ink use etc on my 64-bit Windows 7 computer?
Thanks
jackieh2009

Jackieh2009,
I am sorry you are having an issue with your HP printer assistant.
Printer assistant is actually only available for newer HP printers. The only driver that is able to be installed is a windows OS driver. The problem with this is it's a basic driver and doesn't have the functionality to show the ink levels.
I hope this answered your question.
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Deskjet 6122 Printer Assistant Software

The Printer Assistant Software that came with the Deskjet does not work with Windows Vista. It previously enabled me to view how much ink was in my cartridges. Any suggestions on how to tell the ink level?

Hi - This isn't an ideal solution since it doesn't show you how much ink is remaining, but it will identify a cartridge that is low on ink.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09173&tmp_task=solveCategory&lc=en&dlc=en&cc=...
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Printer has gone missing

I have a Laserwriter 12/640. It worked fine with OS 10.4 but I had to upgrade the OS to 10.6 so I can use my Ipad and now the printer is no where to be found when I go to print... the driver and other printer folders are still on the hard drive, but can't be located when I go set a default printer. It's hooked into the mac min via ethernet. Any suggestions?

10.6.4 supplies a driver for your printer. This is the latest one.
Make sure you're using it instead of an older existing one.
Reset your printing system http://docs.info.apple.com/article.html?path=Mac/10.6/en/14001.html
and then see if the computer can see the printer.

HP DESKJET 3070A

I have just purchased an HP DESKJET 3070A printer and according to my ePrint sheet it's supposed to be Apps compliant as was the advice from the sales assistant.
Not only am I getting messages that it isn't but the 'AUTOMATED' detect system has registered it as a completely different printer entirely (for which I cannot even change) and even after having inserted the correct 'Sign Up' printer code
I am also fed up of being taken to United States 'business user' pages when specifically saying it was for PERSONAL use during registration, have my support pages set to the UK and their search doesn't even recognise the model.
Does anybody have any ideas please?
Thanks,
maniomegalac

Hey Dave_K!
I have tried this power cycling thing three times! I was about to reply saying no luck but randomly when I printed out the configuration page this time it printed an extra page with the code on it! It is now all set up! Thank you very much for your help

Airprint problem deskjet 3070a, ipad does not find my printer

I just got a deskjet 3070a and it works fine with all my laptops. When i try to use airprint on my ipad it doesn't find my printer, what can I do?
I have tried anything I could found on Internet but I couldn't solve this problem....
Actually i don't know if it can help but on the printer the IP numer is :192168 1 101 while on my ipad is 192 168 1 102 so they are differents, but they both works with the wireless.... I don't know what to do... please help!!
Thank you

Hi,
Firstly please check to see if your printer in the list:
http://support.apple.com/kb/ht4356
If YES, you can use this to fix
http://www.apple.com/support/ipad/assistant/airprint/
If NO you have to print using other apps (if applicable) such as
http://itunes.apple.com/au/app/hp-eprint-home-biz/id299531647?mt=8
More info from this:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Cloud-Services-Supported-Printers-ePrint-Airpr...
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Important-Information-for-ePrint-Home-amp-Biz-...
Regards.
BH
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Hp deskjet 3070a wont print black

My printer has stoped printing black ink, color works fine. It happened a few printed pages after switching to new ink cartadges but only the black stopped working. No ink what so ever comes out. Have tried the print head aligning, cleaning and every other tip on your site. Even tried to manually remove the thing the cartadges sits in and cleaned it with hot water with help from instructions here: http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Deskjet-3070A-won-t-print-black-after-b... but nothing helped.
The printer is around 3 years old, so warranty, there's no error message and nothing else seems wrong. The problem came out of nowhere, one day it was printing fine, the next, no black ink. I live in sweden (seems to be relevant somehow).

Hello @vritra,
Thank you for visiting the HP Support Forums! I understand you have exhausted the troubleshooting steps to try and fix the black ink not printing on your HP Deskjet 3070a.
I appreciate your persistence and would like you to contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Deskjet 3070a - Deskjet 3070A - replaced cartridges but now it stopped printing black

Hi,
I just replaced all my cartridges but the black colour is gone - I even tried to replace the black cartridge but it did not solve the issue.
The printer is out of warranty but I spend a lot of money on new ink so I would appriciate to receive advice on how to solve this issue.

The document here may help black not printing on your Deskjet 3070a. Be sure to check the vents as shown in solution three.
How far out of warranty? You can check with HP's warranty tool here. What country are you located in?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

How to get bonjour to work on a wag120n router so ipad can print wireless to hp deskjet 3070A

Does anyone know of a fax to to get bonjour to work on a wag120n router so my ipad can see and print wireless to hp deskjet 3070A. I can reach the home page of the HP printer from the ipad using safari but the printer doesn't come up as an airprinter option. I have a PC laptop (not apple) and it can print wireless to the HP 3070A.
I have logged on to the wag120n and it has firmware V1.00.16
I can't see any multcast options within the admin setup.
Any clues ? thanks for your time.

I have looked for multicast options/filter within the admin function on the router but can NOT see any. I have contacted CISCO directly and they have confirmed that this router will NOT do it, and they have no intention on bringing out a fix. If someone has got it to work, let me know. thanks for your time. Andrew

I am trying to print on filofax paper but wont print on HP deskjet 3070A

The guides only allow paper to be placed in the middle of paper selection, and only half of the printing comes out, half of the page is blank. Its also very difficult to retrieve the shorter paper because the aperture where the paper is inserted is very narrow. The pages for the filofax have to be turned over and printed on both sides.

Hi Nontech,
I am not sure I understand exactly what you are doing; I will try and help. I am a user, not an HP tech.
The manual suggests that you can adjust the side guides in the printer to accomodate paper sizes. That said, there is nothing to be done about the tiny opening - the paper is supposed to be ejected when the print is completed.
The thickness of the paper used is very important. I have discovered this the hard way myself. Your printer won't have a selection for filofax paper; it should have a selection for something that perhaps you can pick that is as close to the same thickness as is possible.
Deskjet 3070A B611 User Guide
See the section in the manual on "Recommended Papers for Printing" for a general description.
Using your printing Preferences for your printer, select the paper according to what is closest to the thickness of your "filofax" paper. (EXAMPLE: Control Panel > icon view > Devices and Printers > highlight your printer > right-click > Preferences > Paper > Media)
If you can more closely match the actual thickness of the paper being printed, you might get a print of the whole sheet without it stopping half-way through the process: The completed print might then feed all the way out of the printer as it should.
Good Luck!
Kind Regards,
Dragon-Fur

Re: Deskjet 3070A - replaced cartridges but won't print now!

Hello,
I have the same problem. Replaced my black cartridge on my deskjet 3070A and now it won't print any black ink at all.
Please can you help?
Thanks,
Tom

@Tskinner1
Hi Tom, is the printer in warranty? (typically it's one year from purchase). Can I ask which country are you based in?
Troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c04030353
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Black cartridge not printing on Deskjet 3070A

Cannot get black ink to print on deskjet 3070A. have tried all recommended solutions and nothing works. very frustrating and time consuming. has anyone solved this problem ???

Hi, is the printer in warranty?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Printer hp deskjet 3070a

My printer is not printing anything it's just blank
It states printer is low but would still print something

The document here may help resolve your Deskjet 3070a not printing.
If this does not resolve the issue then please check - is your printer still in warranty? You can check with HP's warranty tool here. What country are you in?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP deskjet 3070A - 'Printer Assistant' gone missing

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