HP Deskjet 3520 won't print magenta.

Hi - Recently the magenta in my printer stopped working. I replaced the cartridge, thinking it might be faulty but that didn't help. I have cleaned the print heads and done an alignment but nothing seems to work. What else could it be? Thanks!

Hi , Welcome to the HP Support Forums! I see the magenta stopped working on your HP Deskjet 3520, you replaced the cartridge, cleaned the printheads and aligned the printer with no success. Please make sure you have not missed any steps listed here: Printer Prints a Blank Page or Does Not Print Black or Color Ink  If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours  Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Please call our technical support at www.hp.com/contacthp/.  If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.  I hope this helps.

Similar Messages

  • Re: HP Deskjet 3520 - Won't print Black text

    All of a sudden my black will not print..I have replaced all of the cartridges & still nothing--I am ready to throw this thing out the window...please advise me...

    My HP Deskjet 3520 wont print black nither.
    I have tried all tools in setup and made sure cartridges are good.
    I checked to see if it was still under warrantyon the web site and it told me to call HP, the numbers they listed are all charged per min calls. I am so flabbergasted at HP, I cant believe HP put out such a junkie printer if at a year the black ink head goes out. I have read on-line that this is a very common problem and HP does not help with the issue. if you cant offer anything new to my issue don't bother, and please don't tell me to go through the troubleshooting page that tells you to check the paper, cartrage vent .....   if your going to help lets go to the sencond teer of troubleshooting or tell HP to get their ack together and take care of these issues. I have always been an HP user but im done with HP if they cant fix this.

  • HP Deskjet 845c won't print magenta

    I have a Deskjet 845c that just will not print magenta. All my pictures come out green or yellow.
    I have done the following:
    Printed from more than one computer - same problem on both.
    Replaced the ink cartridge, twice.
    Cleaned the contacts on both cartridge and printer.
    Cleaned the nozzles - here the magenta runs onto a damp tissue.
    Sometimes after sitting all night the printer will print less than a page with magenta then lines appear in the print and eventually it turns yellow/green again.
    Are there print heads on this printer or does the ink come directly out of the nozzle?
    What else can I do? I really need my printer!

    You likely have some very old and/or reman cartridges.  If the cartridges are genuine HP then check the "install by" date on the package or check the warranty date as shown here.  Cartridges that are very old may have one or more colors missing, although typically yellow and cyan are the first to fail.  If the cartridge is still in warranty contact HP or your dealer for a replacement.  Remanufactured cartridges vary greatly in quality and a poor refilling job may also cause the issue you are seeing.  See here for some test results. 
    The cartridge that has green ink rather than yellow is caused by color mixing, typically caused by improper refilling or replacing tape on a color cartridge.  Replacing the tape will allow color ink to be pulled from one chamber to another due to capillary action.
    Replacing the color cartridge with a fresh HP cartridge will likely solve your issue. 
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Deskjet 3520 Can't print wireless direct from Galaxy S3

    Just got me a HP Deskjet 3520, I can print from an Apple product wireless direct but can't from my Galaxy S3. Anyone know why and how?

    Hi,
    You need the following apps:
      https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
    Regards,.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Deskjet 9800 won't print from Chrome anymore

    My HP Deskjet 9800 won't print from Chrome, but prints fine from IE and Mozilla. The light on the printer starts flashing when I try to print from Chrome, but nothing ever prints. 

    hi there mktng;
     I see perhaps a problem of google chrome and not of the printer. can you verify if your chrome have any pending updates or if it is as normaly updating automaticly.
    Let me know
    Kind regards;
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • My HP Deskjet 3520 will not print in black after replacing cartridge

    I have just replaced all my ink cartridges in my HP DESKJET 3520 printer (it's wireless).  It prints in color fine, but not in black.  I've tried cleaning the print head, aligning the cartridges, checking the breather on the cartridges.  I've also just opened up another black cartridge, thinking maybe my new one was defective.  So now I've just wasted a cartridge.  
    so frustrated! My printer is more than a year old now to.  So no warranty.  when I click on the printer ink levels, it's recognizing I have full cartridges - but it's not printing in black at all.
    This question was solved.
    View Solution.

    If the troubleshooting steps in the post here do not resolve the issue the I suggest you contact HP as described in that post, even if the printer is out of warranty.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My Deskjet D1660 won't print part of my Word document

    Please help me!
    Yesterday I struggled for three hours to print black until I found out the cartridge ink was clogged, I cleaned it and that solved it.  I've got a HP Deskjet D1660 and my laptop is Windows 7.
    But today I was printing part of a Word document (page 24 onwards) and it just printed a couple of pages. It won't print page 26 onwards! printer says there is nothing in the queue and that the printer is ready. I've tried everything I could think of...... please help me; I think the problem is not the printer as it would printer anything else, including other Word documents. It must be something else, I just don't know what! :'(

    Hello Moyo1,
    Welcome to the HP Support Forums!
    First off, I am glad to hear you have been able to clear the clogged ink jet that was preventing the Photosmart D1660 from printing black. Regarding the current issue, not printing past a set page number, let's try and fix this for you.
    Since you have a Windows Operating System, run the HP Print and Scan Doctor. This will look into driver, software and communication problems that could be causing this.
    Let me know the results, what passes, fails, etc and I will be looking forward to hearing back from you.
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Deskjet F4850 won't print but scans

    I just purchased an HP Deskjet F4850. I carried out all of the setup etc on my macbook pro but the printer won't print at all. It only scans when i issue a command to scan but always have an error message in the print queue when a document is sent for printing.
    Any help will be very much appreciated.

    Welcome to Apple Discussions. I presume you meant 4580 for your model.
    If you go to:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01893666&cc=us&lc=en&dlc=en &product=3944758
    you will find HP's 'solution'. Best of luck!
    Neville

  • Hp deskjet f2180 won't print even when new cartridges are inserted

    I require assistance urgently.  I have inserted new cartridges into my HP deskjet F2180, but the alert light for the ink keeps blinking, and it won't print at all.  Can't even do the maintenance checks such as CLEAN PRINTER HEADS.

    Hi , and welcome to the HP Forums!
    I see you're experiencing cartridge issues.  I would like to help.
    I would recommend removing the ink cartridges, and performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar. I would then recommend utilizing this document on Blinking Lights. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums! 

  • Deskjet 3050 Won't Print Wirelessly

    Hi there,
    My new all in one 3050 won't print for me. It is "Offline" in the network page. I feel I have explored every avenue and it will still not print. The wireless network configuration page I printed says everything passed. The home network disagnostic tool says "software missing" after i click test connection. The print diagnostic tool fails on connectivity everytime. I can connect to the printer ip 192.168.1.3 in the browser 95% of the time but not always. My router is a Zyxel P-660HW-T1 v3. I'm really close to tears with frustration, I'm quite computer and networking savvy but I cannot fix this. please help, I'd be eternally grateful.
    Kind Regards,
    Larry.

    Hello dkkenny1,
    Are you running Windows on your computer? If so, I recommend running the HP Print and Scan Doctor. This tool provides a quick and easy way to diagnose and resolve many printing, scanning, and connectivity problems. Click the link below for details on how to download and run this tool:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&lc=en&cc=us&dlc=en&product=4066452
    If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

  • HP Photosmart C6180 All-in-One won't print magenta or light magenta, even with new cartridges

    The printer suddenly stopped printing magenta and light magenta.  I installed new cartridges from LD, which have always worked in the past, but none worked.  No error messages.

    Hi there @Optical32  and welcome to the forums
    I read about how your Photosmart C6180 is no longer printing in light magenta and magenta, with no error messages. I'd like to offer my suggestion for you that may help.
    Click this link and try these steps: Color Mix or Missing Colors on the Diagnostic Page
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
    Best wishes
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Hp7510 Won't print magenta

    I have an HP Photosmart 7510, just over a year old.   I recently purchased new HP ink; the yellow, cyan and black work perfectly; the Magenta on the Print Quality Diagnostic report comes out i a few thin lines then disappears, and the Photo ink on the report comes out green.  I've cleaned the heads, and checked the ventilation.  Can anyone help?
    Thanks!

    Hey  @TracyMaxwell ,
    Welcome to the HP Forums!
    I understand your Photosmart 7510 is not printing magenta ink. I'll do my best to help you with this.
    I would suggest you follow this document to address print quality issues for your printer: Fixing Print Quality Problems for the HP Photosmart 7510 e-All-in-One (C311) Printer Series.
    Most of the time issues like this come from the printhead on the printer. Sometimes you need to run the printhead cleaning up to 3 times in a row. The cleaning should prompt you at the end to perform a second level cleaning which builds more pressure in the printhead to blow out obstructions in the printhead nozzles.
    If following the document does not resolve the issue you can order a replacement printhead from the HP Parts Store by searching CN643A. Which is the printheads part number. There is a replacement and an exchange option. The exchange option saves you a pretty good chunk of money on the replacement but requires you to send the defective printhead back to HP.
    Hopefully this information helps.
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Just bought deskjet 1055 won't print card stock

    I'm really upset most of my printing is greeting cards and this printer won't print them. what can I do?

    Return the 1055 and get a printer that has a custom paper size option.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP Photosmart c410 won't print magenta after I cleaned the printhead

    I recently tried printing a document but the black came out faded, even though I had a lot of black ink left. This has happened before so I figured I needed to clean out the printhead to clear up any gunk stuck inside. I rinsed the printhead out and let it air-dry overnight. The next morning, I put it back in and inserted all the ink cartridges, which I also left out overnight (not sure if that was a bad idea, since I've done it before). The printer came up with an error message, warning me that magenta won't work or something along those lines and said to change the cartridge or to click OK to continue. I clicked OK, because I had quite a bit of magenta left so I didn't want to just change it; I've never seen that message before. Magenta hasn't worked since then. I've tried re-aligning the cartridges, I've tried clicking clean printhead. When I Print Quality report, it shows black, cyan and yellow (yellow is kind of streaked though). I changed the magenta ink cartridge to see if that might help afterall and it's simply not working! Please help me out! I think I fudged my printer  

    Hi tracyhuynh,
    Welcome to the HP Forums.
    I see that you are having an issue with the Magenta not printing.  I also see that you stated that the black in was faded as well.
    Here is a document that deals with Fixing Print Quality Problems for the HP Photosmart Premium Fax All-in-One Printer Series (C410a, C4....
    I am also going to give you a document that deals with when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On....
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Hp deskjet 5940 won\'t print

    I have an HP Deskjet 5940 printer that I can't get to print.  Have reconnected all the cords, checked the ink (new cartridges), and deleted and readded it as my default.  Seems to load until I attempt to print.  Says my test page document failed to print which I can see, but it shows waiting.   And I might add that my load disc is cracked so won't work.   Time to purchase a new printer?  This one is going on seven (7) years.  And if I have to purchase a new one, I need suggestions on something that is simple and stupid.  Looking for something that is economical on ink cartridges and maybe just black and white printing.  I don't print a lot - some email and some Internet.    By the way, I'm computer challenged.  USAFRetired  
    This question was solved.
    View Solution.

    USAFRetired.
    You can download the install program from here. Then burn it to a CD-R.
    I am a volunteer. I am not an HP employee.
    To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
    The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
    (2) HP DV7t i7 3160QM 2.3Ghz 8GB
    HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
    Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Both Customs use Rosewill Blackhawk case.
    Printer -- HP OfficeJet Pro 8600 Plus

Maybe you are looking for

  • PDF - Thin White Lines Present

    Hi there, When I "print" as a PDF file from my .ai file, thin white lines appear in the PDF where frame edges would normally be invisible. Is there a way to create the PDF without this happening? And, why is this happening? If this has something to d

  • SAP ERP and Cloud(C4C)

    Dear Experts,     Currently iam facing error is to develop the integartion between ERP and Cloud(C4C) system (SAP ERP->PI->Cloud(C4C)) We have installed all the standard tpz packages in ESR & done respective connection settings also.Now iam facing th

  • To set permisson for folders within a folder in KM Public documents

    I have lot of folders created in Public documents section and permission to add more folders are given only to few users. I want all the users to upload or download documents within these main folders. ISSUE: I do want want all the users to create su

  • HT1977 Synching apps iTunes -- iPhone

    I see all my apps under Library but do not see a top tab nor an option to "sync apps" anywhere. Help?

  • Twitter integration problem (ios5)

    I have revoked access to ios5 on the twitter site (by accident) now I can't integrate twitter via the iPhone settings.  Any suggestions on how to fix this?