Hp Deskjet 3525 problem with 364 ink - misleading information
I've bought original 364 ink. 364 ink because after Printer installation in my Operation system i have "HP Deskjet 3520 series" Printer plus Printer Software is identifying it as 3520 series Printer.
Keeping it in mind I bought Ink 364 for 3520 Printer but this ink is identified as "incorrect cartridge", after detailed investigation I've discovered that on the bottom side of Printer i have small label with information that my printer is 3525 model, after further investigation it appears that i need different kind of INK.
OFC I'm unable to replace already opened INK in the place where i bought it.
FYI even driver for 3525 printer is named 3520.
Question: Is there a way to activate 364 Ink in my 3525 Printer ? or the only way is to buy another INK (655)
This question was solved.
View Solution.
Hello Milosz123,
Welcome to the HP Support Forums!
I am sorry to hear about the confusing information regarding which inks need to be used in your Deskjet ink Advantage 3525. From the information I have been able to find, the inks used are the same.
There could however be a different number depending on the region or location you bought / use the printer.
Try the steps outlined here: 'Incompatible Ink Cartridge' or 'Ink Cartridge Must Be Replaced' Message Displays on the Control Pan.... If those steps are unsuccessful, I would then suggest calling HP's Technical Support to see about further options for you.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
JERENDS
I work on behalf of HP
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language_code : en
language : English
Country of Residence : France
product_line : 83
product_oid : 59868
product_name : HP Deskjet 840c Printer
part_number : C6414K,C6414J,C6414A,C6414G,C6414N,C6414H
purchase month : 8
purchase year : 1996
problem area : color and print quality problems
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