HP Deskjet 5740 printing problem

Something has changed and I can't figure out what happened. I like to print on two sides of the paper. So, in Word 2004 and Text Edit, if I want to print three pages of text, I go to the Print Dialog box. I first select From Page 1 to 1 and print that. Then I turn that page over and select From Pages 2 - 3. That has always worked for years, on all printers, until today. Now, every time I do that, page 3 always prints before page 2. Doesn't matter if Collated is checked or not.
What's wrong with this picture?

I called HP support 1-800-474-6836 and got a Mac guy who explained that it's all done in the Copies and Pages of the Print dialog box. It's by default set to Automatic, which prints pages in reverse order. To do what I want: set it to Normal and Save As...(name of Preset). That's a good way also to change any of the default settings.

Similar Messages

HP Deskjet 5740 Printer acts like it's printing, but blank pages come out.

I have an HP Deskjet 5740 printer. It has worked until recently and now when I try to print it won't out of any applications. It acts like it's printing, but pages come out blank. When I do a test it works or when I try on my work mac it works as well. So I know it's not a printer problem or USB cord. I have tried to reinstall the driver and also to "repair disk permissions," but to no avail. Thanks for your help!

Take out one of the cartridges and make sure you pulled off the tape covering the head and pin hole. I haven't dealt with Epson printers for a while but I remember buying cartridges for one of my printers that the tape always seemed to peel off leaving the hole plugged.
If this isn't the problem then it boils down to two things: bad cartridges or printer problems. Different printers are susceptible to two different problems; dried ink in the ink lines and air bubbles. You can try cleaning again and again, using the power cleaning mode if Epson offers that. This wastes ink but you have little choice if you want to resurrect the printer. If this doesn't work try returning the cartridges for a refund and see if that works.
Three simple rules tend to keep inkjet printer problems at bay: print something at least once a week. This will keep the ink from drying out. When the printer tells you ink has run out get a new cartridge. This will reduce the chances of getting an air bubble in the line. Buy ink only from reputable vendors and don't fill your own.

Lost Deskjet 5740 printer driver after upgrade.

Lost Deskjet 5740 printer driver after upgrade. HP site has a download but it does not appear in the driver list after downloading it. Ideas?

Okay, as of last night, both the printers are working fine. I uninstalled the 5740 and then tried several different rearrangements of the two printers. First I tried hooking the 5150 to the AEBS and it printed fine. Then I tried hooking the 5740 to the AE and it printed fine. Finally, I tried my original configuration with the 5740 hooked to the AEBS and it printed fine! Very frustrating.... I'm not sure if Apple sent an update I downloaded in the meantime that fixed the problem or what. I can't think of any other possible explanation.
So to recap, I can vouch that I have an HP Deskjet 5740 connected to an AEBS and an HP Deskjet 5150 connected to an AE, all set up on a WDS (wireless distribution system) with Leopard and everything works as expected. Hopefully your printer magically started working again as well Bibycat.

G3 Pismo Powerbook and HP Deskjet 3325 Printing Problems

The problem is that the Deskjet fails altogether to print sometimes. The error message tells me to allocate more memory to the printer. I do so but this does not help at all. I have 128Mb virtual memory turned on in addition to the built-in RAM of 128Mb.
Might the problem simply be lack of RAM? There does seem to be plenty of memory available if I look at ‘About this Computer’
In order to try and solve this problem, I have updated
OS 9.1 to 9.2.1 to 9.2.2 successfully
downloaded and installed the latest printer driver v.6.4 from the HP download site
I now have two options, among others, in the left-hand window of the Chooser:
The old printer driver called something like Deskjet 5.3 and the new printer driver called Inkjet 6.4
If I select the former, which is what I always did in the past, the Deskjet 3325 printer appears in the right-hand window of Chooser, I select it (with AppleTalk inactive) and then the document sometimes, but sometimes not, prints OK.
If on the other hand, I select the Inkjet 6.4 driver in the left-hand window, no printer at all appears in the right-hand window. If I just continue from here and give the print command inside, for example a Word document, the print dialogue appears, I click on print, but am then told that I have selected a model called HP 6670, which is the wrong model of printer, and must therefore select the right model. The Inkjet Printer Utility does not offer me the option of selecting the right model viz the 3325, or indeed any model.
It may or may not be relevant, but I have Word 5.1 and Word 98 on the G3. Printing problems seem to occur far more with Word 98 than Word 5.1.
I would be most grateful for any help. Thanks.
Nick
G5 iMac Mac OS X (10.4.6)

Well. I'll answer my own question in case anyone is interested.
Uninstall the HP printer drivers.
To do this, delete all references to HP in the Extensions, Disabled Extensions, Preferences and Startup folders, all of them in the System folder, by selecting them, dragging them to the Trash and emptying the Trash.
Then do the same with all references to HP items in the Applications folder.
Download and reinstall the most-up-to-date printer driver avaialble for your printer from the HP website.

HP Deskjet 6940 Printing problems

Hello,
I have recently purchased a HP Deskjet 6940 which I have owned for only 1 week. Problem is that when I try to print digital photos or just high definition pictures, even pictures from a digital camera, the printer seems to crap out on printing the photos. The quality is horrible the resolution is disturbing. Basically the printer doesnt print the pictures on par with what I expect it to. The lines are all over the paper the colors don't match, its weird. Normal pages I can print but when it comes to photos the printer just doesnt do the job. Any suggestions on what is wrong with my printer, for I do know something is definitely wrong with the printer because it does have the capability to print photos neatly and accurately. Thanks.

Hello,
I have recently purchased a HP Deskjet 6940 which I have owned for only 1 week. Problem is that when I try to print digital photos or just high definition pictures, even pictures from a digital camera, the printer seems to crap out on printing the photos. The quality is horrible the resolution is disturbing. Basically the printer doesnt print the pictures on par with what I expect it to. The lines are all over the paper the colors don't match, its weird. Normal pages I can print but when it comes to photos the printer just doesnt do the job. Any suggestions on what is wrong with my printer, for I do know something is definitely wrong with the printer because it does have the capability to print photos neatly and accurately. Thanks.

HP DESKJET 2540 Printing Problem

21-2015 08:06 AM
Good evening everyone, I'm a professional that working in the computer industry , but alas this time are messed up with my work .
The printer in question is a product that I give regularly , I will have installed a dozen , this today is really nasty . I completed the installation as always , the printer , when I send something to print from the PC , not the press , the beauty is that does everything as if he had printed , ditto if I print a test page . The printer is ' USB connected to the PC . Converting the door and turning it into a network printer, the IP they can control work it on the Web page , but if I put the IP as a TCP / IP port is the same as with USB .
The scanner works perfectly from PC .
If I send photos in Wireless all work perfectly even those from IPHONE IPAD etc.
I tried HP SCAN AND PRINT DOCTOR , gives me an error in STEP DRIVER , but the driver is updated at last for the system I use, if I give him the test print from internal it give me the press !!! only by them can then print with the pc .
And ' absurd all this . Anyway the PC in question is a pc just a year with Windows 8 64-bit a colleague has an idea ?

Does this occur with every line printed or only on the last line of the page?
If you change the print quality to "best" does that clear up the issue?
If the answer to either is "yes" then try cleaning the cartrdige contacts as shown here.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP deskjet F2280 printing problem..

Good day guys! here's my problem. when i tried to print a document, this message will always appear --->
i try to fix this problem. but when i checked the printer, there's no paper jam...i found out that my cartidge wasn't moving..can you give me idea how to fix this?..thanks in advance.. ^_^

Does this occur with every line printed or only on the last line of the page?
If you change the print quality to "best" does that clear up the issue?
If the answer to either is "yes" then try cleaning the cartrdige contacts as shown here.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Deskjet 3650 Printer Problems

I can print wirelessly from my laptop through Time Capsule. The laptop is running Tiger. I cannot print from my desktop wirelessly through the same TC setup. The desktop system is Leopard. Any suggestions?
I have checked the Gutenprint under the HP sections and this doesn't work.
Thanks in advance!
Message was edited by: Norman Kresge

After checking around some more (http://discussions.apple.com/thread.jspa?messageID=2555552), it looks like the problem may be in my Carbon Printing Manager, and the only solution may be to archive and uninstall. Is there any way to get around this?

HP Deskjet 5740 Printing Orientation: Vista

Issue is with other machine (laptop) on network running Vista SP2 added printer from network and able to print but will print starting in the middle of page. I checked all possible settings and still will print to middle of page.
Able to print normally locally with attached printer running WindowsXP SP2 on desktop PC.
Settings are all defaults and able to print on normal letter size with correct orientation.
I removed printer and readded to no avail. This is with all profiles.
Not sure if this is driver related to Vista or not. Appears to be OS related because printing from other machine no issues on Windows XP.

I called HP support 1-800-474-6836 and got a Mac guy who explained that it's all done in the Copies and Pages of the Print dialog box. It's by default set to Automatic, which prints pages in reverse order. To do what I want: set it to Normal and Save As...(name of Preset). That's a good way also to change any of the default settings.

How do I print in black and white with HP Deskjet 5740?

I have just updated from Snow Leopard to Mountain Lion. With Snow Leopard, and an HP Deskjet 5740 printer, I could choose to print in draft or best quality, black and white only or in full colour, and had various other options. Now I am not offered these options in the print dialogue: the printer always prints in colour and I cannot choose whether to print in best or draft quality. I would be grateful for any tips on how to recover printing options. Many thanks.

I have a different HP, but see if this helps:
You can also select Greyscale, and even only the Black Cartridge:
(you can save it as a Preset)

Airport Extreme Printing Problem with HP Deskjet.

Hello ... I wonder if any helpful folks can assist me with my printing problem? I am using Tiger on a new Intel imac with a HP Deskjet 960C. This printer is listed as having the latest drivers included within Tiger and works perfectly when connected via USB so my problem I guess is not with the software....I have disconnected everything and plugged everything back together again. I also deleted the printer from the printer list within the Printer Setup Utility application.... The imac recognisies the printer and upon pressing the print button everything feels as though its just going to work. The blue barber shop scroll appears but the printer fails to kick into gear and I get the big red exclamation mark appearing in the status box .... I would really love to try and sort this annoying error ... Any ideas? Thanks. Book G4 Mac OS X (10.4.4)

Hello jds17. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations.
Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
o 802.11n AirPort Extreme Base Station (AEBSn)
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also, you may find the following Apple article helpful.

HP Deskjet 3050A wireless printing problem with Macbook Air

Hello, I have a HP Deskjet 3050A printer that I have been using with my MacBook Air (2012 OS X 10.8.3) until a few weeks ago when it seemed to hang when trying to print and then say no printer found (even though it showed and was selected in the Printer options). So after a few weeks of this I decided to to remedy this issue once and for all by deleting the printer and 'refinding' it.
However, upon 'refinding' printer by adding it through System Preferences no printer is found - I have updated all Macbook air software.
All this time I have been able to continue printing wirelessly using my iPhone 4S and have changed no settings to the iPhone or 3050A which leads me to believe the proble the problem may lie with the Macbook Air?
Can you help resolving this please? Thanks

What router are you using? Have you restarted it by pulling its power plug momentarily?
If that does not work, download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Finally, reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Windows 8/8.1 Partial Print Problems with Networked Inkjet Printers (Envy, Officejet and Deskjet)

There are a lot of threads being posted about this problems with printing on the following these devices when they are connected in a Network Environment (Wireless or Wired)
HP Officejet Pro 6830
HP Officejet 6800
HP Officejet Pro 6230
HP Officejet 6220
HP Officejet Pro 8610 e-All-in-One Printer series
HP Officejet Pro 8620 e-All-in-One Printer series
HP Officejet Pro 8630 e-All-in-One Printer series
HP Officejet Pro 8640 e-All-in-One
HP Officejet Pro 8650 e-All-in-One
HP Officejet Pro 8660 e-All-in-One
HP Officejet 7610 Wide Format ePrinter
HP Officejet Pro 3610 Black and White e-All-in-One
HP Officejet Pro 3620 Black and White e-All-in-One
HP Officejet Pro 251dw Printer series
HP Officejet Pro 276dw MFP series
HP Officejet 7110 Wide format ePrinter
HP Officejet Pro 501dw Printer
HP Officejet Pro 401dw Printer
HP Officejet Pro X451dw Printer
HP Officejet Pro X576dw MFP
HP Officejet Pro X476dn MFP
HP Officejet Pro 451dn/551dn MFP
HP Officejet Pro 451dw/551dw MFP
HP Officejet 4630 e-All-in-One
HP Deskjet Ink Advantage 4640 e-All-in-One Printer series
HP Deskjet 2540 All-in-One Printer
HP Deskjet Ink Advantage 2540 All-in-One Printer
HP ENVY 5530 e-All-in-One Printer
HP Deskjet Ink Advantage 4510 e-All-in-One Printer
HP ENVY 4500 e-All-in-One Printer
HP Deskjet Ink Advantage 3540 e-All-in-One Printer
HP posted a workaround for this problem while they were working with Microsoft to get the root cause of the problem, many customers commented that the workaround helped them out and they were able to print. This workaround was not easy to use as the customer needed to add another printer manually and changed drivers.
We can now announce that the problem has been fixed, the problem involved a Microsoft Network component that HP was using to talk to and track the printers on the network. This fix is being rolled out by Microsoft via Windows Update and anyone who has Windows Update enabled and set to automatically install updates should have already received this update. For those that do not have Windows Update setup to automatically install fixes the fix is available now and should be installed.
The details of this fix and a manual method of installing it can be found here.
http://support.microsoft.com/kb/3000461
This fix is only designed for users that are using there printer on a Network (Wireless or Wired) and will not fix partial printing problems encountered with USB connections.
There are many threads in HPs forums about this issue (below are links to a few of them)
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Missing-partial-prints-amp-Printer-Offl...
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Envy-4500-cancels-job-in-the-middle-...
http://h30434.www3.hp.com/t5/Other-Printing-Questions/Only-prints-half-a-page/m-p/4054888
JonW
I work for HP

@tenkeypro
First, I would suggest you uninstall the exsisting driver and reinstall following one of these documents to see if it will clear this error message:
Install HP print and scan software on a Windows 8 computer (32-bit and 64-bit)
Universal Print Driver (no scan)
Driver support included in Windows 8 / Windows 8.1 or in Windows Update
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Problems connecting DeskJet 2542 printer to my laptop computer

I recently bought an HP DeskJet 2542 printer to replace my broken one.
Everything went well on the installation up to the point where I attempt to connect my printer to my laptop, which has been frustratenly unsuccessful.
I have tried both wirelessly through the network and wired through a USB connection, but neither work.
Upon further investigation, I find that the 2540 series software driver for the connection between PC and printer isn't even installing, despite several attempts.
I have repeatedly uninstalled and reinstalled the entire printer software, but even when it says that the installation is completed, it still fails to connect the printer to my computer.
Furthermore....I recently discovered that my laptop printer connection runs through Windows' "WSD Print Device", which has been prompting me via Windows Update for a software update....but everytime I run it, it fails due to a "300073EB" error.
My laptop is an Dell Inspiron N5040 running Windows 7 - 64 bit. Only changes I have made is to double the RAM memory from 4 GB to 8 GB by adding an additional memory chip.
Any help would be greatly appreciated before I simply return the printer back.
This question was solved.
View Solution.

Well....I am happy to report that I have finally got my printer installed correctly, and it is working properly.
It turns out that the problem was a corrupted register key in the Registry folders where my printer drivers are stored was blocking the installation. I had to delete all the register keys in the folder where they were stored, then rename the folder in my spool folder where the relevant driver files were stored to "deactivate" it.
For those interested: here are the relevant steps I took:
1) Obvously, back up your registry first just in case.
2) Temporarily disable the Print Spooler service through the Services tool in Adminstrative Tools (click on the "Stop" button after right-clicking on the Print Spooler listing, then clicking "Properties".)
3) Open Registry Editor (by typing "regedit" on your Start searchbar), then right-clicking on "regedit.exe" to log in as Administrator.
4) Using the left side nested folder directory, scroll down to this folder in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3
(For 32-bit Win 7 machines, replace "Windows x64" with "Windows NT x86".)
Look for the subfolder underneath where the corrupted driver is located (in my case, "HP Deskjet 2540 series") and right-click and delete it. (Note: you could also do the same to all the other driver folders listed there, but you would still have to reinstall the services after you reboot. That's why you need that backup.)
5) Next, get out of the Registry Editor and, using Windows Explorer: locate this folder in your root (C:\) directory:
C:\Windows\System32\spool\drivers\x64\3
(This assumes you're using Win 7-64 bit; for 32 bit, replace "x64" with "W32X86".)
Rename the folder marked as "3" to "3.old".
6) Now, go back and restart the Print Spooler by using the same procedure as 1), except clicking on the "Start" button. (If your Print Spooler is set on "Automatic", though, you could skip that process, since rebooting will restart it automatically.)
7) Finally, reboot, and reinstall your printer software either using the attached CD or directly from the HP website.
It may simply be that an earlier install of a previous printer corrupted the keys enough that it was blocking the installation.
Justice and resolution may grind slow, but with a little investigation, it ultimately does grind. Thanks for your help....and you may consider this to be "SOLVED".

Deskjet D4260 printer - Photo Printing Problem

I have a Deskjet D4260 printer, OS Windows 7. When I print a 4 6 photo in landscape, the photo comes out on half the paper. How do I correct this?
Thanks,
Colleen

cookie1144,
This article should help resolve your partial pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Deskjet 5740 printing problem

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