HP Deskjet 6940 Printing problems

Hello,
I have recently purchased a HP Deskjet 6940 which I have owned for only 1 week. Problem is that when I try to print digital photos or just high definition pictures, even pictures from a digital camera, the printer seems to crap out on printing the photos. The quality is horrible the resolution is disturbing. Basically the printer doesnt print the pictures on par with what I expect it to. The lines are all over the paper the colors don't match, its weird. Normal pages I can print but when it comes to photos the printer just doesnt do the job. Any suggestions on what is wrong with my printer, for I do know something is definitely wrong with the printer because it does have the capability to print photos neatly and accurately. Thanks.

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Trying to network my hp deskjet 6940 printer via a new win 7 64 pc. the printer shows as "offline"

I am trying to network my hp deskjet 6940 printer via a new win 7 64 pc. The printer is visible but shows as "offline" and will not respond.
Can the hp deskjet 6940 printer operate over a lan using a win 7 64 pc?
Thanks!

Borneodiver,
Since the site says the driver is already in Windows 7, then a different method of adding the printer will need to be performed to get the driver from Windows Update.
First, uninstall the printer from the Windows 7 system.
1. go to devices and printers and select Add Printer at the top.
2. Select Add a local printer.
3. Create a new port with port type Local Port.
4. The port name will indicate where the printer is located. The format will be \\<computer name>\<printer share name>. Leave out the < > symbols. For me, this would be \\mycomputer\printer.
5. The next screen will show a list of various printers. Click the Windows Update button to update the list to the most current.
6. Select your model printer from the list.
The rest of the prompts should continue from there without any issue. I do not have a photosmart 7760 to get the rest of the prompts from there, but it should work after these steps are completed on the Windows 7 system.
If the printer was added using the network option, then it won't work on Windows 7 and there won't be an option for the driver since a network driver doesn't really exist for the printer since it is not natively networked.
Selecting the network option is usually selected in this process and it appears to not work with printers that are shared from a computer. This process tricks the Windows 7 system into running the printer as if it was actually connected to the printer, but the port name directs it to the host computer.
Let me know what happens.
I did find these steps here in jimbo45's post. I did perform the steps with a different computer and printer successfully, but it should work in this scenario as well.
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G3 Pismo Powerbook and HP Deskjet 3325 Printing Problems

The problem is that the Deskjet fails altogether to print sometimes. The error message tells me to allocate more memory to the printer. I do so but this does not help at all. I have 128Mb virtual memory turned on in addition to the built-in RAM of 128Mb.
Might the problem simply be lack of RAM? There does seem to be plenty of memory available if I look at ‘About this Computer’
In order to try and solve this problem, I have updated
OS 9.1 to 9.2.1 to 9.2.2 successfully
downloaded and installed the latest printer driver v.6.4 from the HP download site
I now have two options, among others, in the left-hand window of the Chooser:
The old printer driver called something like Deskjet 5.3 and the new printer driver called Inkjet 6.4
If I select the former, which is what I always did in the past, the Deskjet 3325 printer appears in the right-hand window of Chooser, I select it (with AppleTalk inactive) and then the document sometimes, but sometimes not, prints OK.
If on the other hand, I select the Inkjet 6.4 driver in the left-hand window, no printer at all appears in the right-hand window. If I just continue from here and give the print command inside, for example a Word document, the print dialogue appears, I click on print, but am then told that I have selected a model called HP 6670, which is the wrong model of printer, and must therefore select the right model. The Inkjet Printer Utility does not offer me the option of selecting the right model viz the 3325, or indeed any model.
It may or may not be relevant, but I have Word 5.1 and Word 98 on the G3. Printing problems seem to occur far more with Word 98 than Word 5.1.
I would be most grateful for any help. Thanks.
Nick
G5 iMac Mac OS X (10.4.6)

Well. I'll answer my own question in case anyone is interested.
Uninstall the HP printer drivers.
To do this, delete all references to HP in the Extensions, Disabled Extensions, Preferences and Startup folders, all of them in the System folder, by selecting them, dragging them to the Trash and emptying the Trash.
Then do the same with all references to HP items in the Applications folder.
Download and reinstall the most-up-to-date printer driver avaialble for your printer from the HP website.

Why is my Deskjet 6940 printing mirror image ?

The printout on my Deskjet 6940 is very clear and concise but it is in mirror image, you have to hold it up to the light and read it from the other side. What am I doing wrong? Maljal76
This question was solved.
View Solution.

What operating system? In Windows 7 there is a checkbox in the "Finishing" tab for "Mirror Image", make sure you uncheck this box. I would expect similar options in other drivers.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP DESKJET 2540 Printing Problem

21-2015 08:06 AM
Good evening everyone, I'm a professional that working in the computer industry , but alas this time are messed up with my work .
The printer in question is a product that I give regularly , I will have installed a dozen , this today is really nasty . I completed the installation as always , the printer , when I send something to print from the PC , not the press , the beauty is that does everything as if he had printed , ditto if I print a test page . The printer is ' USB connected to the PC . Converting the door and turning it into a network printer, the IP they can control work it on the Web page , but if I put the IP as a TCP / IP port is the same as with USB .
The scanner works perfectly from PC .
If I send photos in Wireless all work perfectly even those from IPHONE IPAD etc.
I tried HP SCAN AND PRINT DOCTOR , gives me an error in STEP DRIVER , but the driver is updated at last for the system I use, if I give him the test print from internal it give me the press !!! only by them can then print with the pc .
And ' absurd all this . Anyway the PC in question is a pc just a year with Windows 8 64-bit a colleague has an idea ?

Does this occur with every line printed or only on the last line of the page?
If you change the print quality to "best" does that clear up the issue?
If the answer to either is "yes" then try cleaning the cartrdige contacts as shown here.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP 6940 print problem

My HP 6940 is printing black square patches on the right 1/4 of the page. I've run all of the toolbox maintenance options. No improvement. Is there a fix or do I need a new printer?
JS

I'm having the same issue.
Any ideas anyone?

HP deskjet F2280 printing problem..

Good day guys! here's my problem. when i tried to print a document, this message will always appear --->
i try to fix this problem. but when i checked the printer, there's no paper jam...i found out that my cartidge wasn't moving..can you give me idea how to fix this?..thanks in advance.. ^_^

Does this occur with every line printed or only on the last line of the page?
If you change the print quality to "best" does that clear up the issue?
If the answer to either is "yes" then try cleaning the cartrdige contacts as shown here.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Deskjet 3650 Printer Problems

I can print wirelessly from my laptop through Time Capsule. The laptop is running Tiger. I cannot print from my desktop wirelessly through the same TC setup. The desktop system is Leopard. Any suggestions?
I have checked the Gutenprint under the HP sections and this doesn't work.
Thanks in advance!
Message was edited by: Norman Kresge

After checking around some more (http://discussions.apple.com/thread.jspa?messageID=2555552), it looks like the problem may be in my Carbon Printing Manager, and the only solution may be to archive and uninstall. Is there any way to get around this?

Deskjet 6940-print quality

I am having a terrible time with print quality.
And, ink cartridge is new.
The characters being printed are not clear. The
top of the character is fine but the bottom of the
character does not print.
Any ideas?
Thanks
Greg

Clean the cartridge contacts as shown in solution two here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Deskjet 5740 printing problem

Something has changed and I can't figure out what happened. I like to print on two sides of the paper. So, in Word 2004 and Text Edit, if I want to print three pages of text, I go to the Print Dialog box. I first select From Page 1 to 1 and print that. Then I turn that page over and select From Pages 2 - 3. That has always worked for years, on all printers, until today. Now, every time I do that, page 3 always prints before page 2. Doesn't matter if Collated is checked or not.
What's wrong with this picture?

I called HP support 1-800-474-6836 and got a Mac guy who explained that it's all done in the Copies and Pages of the Print dialog box. It's by default set to Automatic, which prints pages in reverse order. To do what I want: set it to Normal and Save As...(name of Preset). That's a good way also to change any of the default settings.

Deskjet 6940 connected via ethernet cable to Airport, will not print

Hello,
I used to run my HP Deskjet 6940 printer using a USB connection. I recently installed an Apple Airport Extreme so I can print wirelessly. As required, the printer is now connected to the Airport using an ethernet cable, and the green network light is on. On the advice of an HP rep via telephone, I uninstalled all older HP software and reinstalled HP software downloaded from the HP website.
When I try to add the printer on my "System Preferences," it opens a panel that contains the following options:
Protocol: Automatically chooses "line printer daemon--LPD"
Address: Blank but allows me type in the assigned IP address
Print using: No idea.
Two more things: when I open HP device manager, and select 'configure a networked printer, all network confirguation info appears fine but the manager does not allow me to "apply" it. Not sure if this is important but no printer utilities show up in my utlities folder since the new software download. Thanks.
This question was solved.
View Solution.

It looks like you are running a Mac.
First of all, the driver for the Deskjet 6940 is built into the Mac OS. You really didn't need to download extra stuff from www.hp.com (sorry about the bad advice).
Next, let's verify that the printer is on the network. From Safari, select Bookmarks, Show All Bookmarks. Select Bonjour from the left hand pane and verify that the Deskjet 6940 appears on the list of devices found on your network.
Next, follow these instructions to reset the Mac printing subsystem: http://support.apple.com/kb/HT1341
Now add the printer from the Print & Fax applet under System Preferences by pressing the [+] button. The Deskjet 6940 should be listed as one of the Bonjour kind of printers. Select it and then press Add.
I think that should do it.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

How to align deskjet 6940 in windows 7 using windows std drivers

I have a deskjet 6940 printer installed in Windows 7 64 bit using the standard Win 7 drivers and it works fine The issue is what about aligning the printer? If you get new cartridges, the first thing you do is align the printer. Win 7 drivers do not do this. When can we get something to be able to align the printer under Win 7?
Thanks,
Vic

AFAIK the Deskjet 6940 performs an automatic alignment when a new cartridge is installed. The printer will print an alignment page and scan it automatically while printing to complete the alignment process without any user intervention required.
I think you can also force an alignment as follows: turn on the printer, then press and hold the power button and while pressing the power button press the resume button (to the right of the X button) three times, then release the power button. (This works for the Deskjet 6550 and other models, I think it applies to the 6940 as well.)
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Deskjet 6940 duplex

I have a 6940 deskjet connected to my LAN via ethernet with the optional a duplex unit to allow automatic duplex printing. All worked well until I upgraded to Windows 7 Ultimate and now the dulpex unit is no longer recognised.

chornung wrote:
Step One of those directions (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01909142) is fine and I have enabled duplex option, but there is no FEATURES tab in Printing Preferences (Win 7 64-bit). Can't find Paper Saving Options > Automatic/Two-Sided Printing anywhere in Printer Properties, Printing Preferences or Properties rt-click menu. What am I missing???
There are a few possibilities: go to the Devices and Printers folder, right click on the Deskjet 6940, Printer Properties, Printing Shortcuts, then select Two Sided (Duplex) Printing, Apply. Alternately you could select the "Finishing" tab and select Print on Both Sides with Use auto duplex unit.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My Deskjet 6940 is having problems pulling paper into the printer

Have had a HP Deskjet 6940 for about 2-4 years. Has worked great the entire time. Today in the middle of a print job, my printer freaked out and the ink cartridges inside moved quickly from side to side for a bit and now when I try to print, my printer sounds like the ink cartridges are moving into position and it sounds like the printer is going to work properly, but then I get an error that there is no paper in the printer.
Have tried resetting the printer, have turned it on and off many times, have even uninstalled the printer and reinstalled it. Have also cleaned the paper rollers in the back of the printer and made sure that there is not too much paper in the printer/the paper is in good condition (no tears, etc.).
Any suggestions on what to do next? Maybe it is time to get a new printer? Because I have had it for a couple of years, getting it serviced would probably cost as much as or more than the printer itself is worth.
Thanks!

Sounds like you have done some of the steps in this document, but have a look it might help.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01963794&cc=us&lc=en&dlc=en&product=467980
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Deskjet 6940 pdf docs are printing as jumbled up letters and symbols

I have a deskjet 6940. When I print pdf docs they are a jumbled up mess of letters and or symbols. I have uninstalled and reinstalled the adobe program more than once and the problem is still ongoing.

Hi - Check out this support doc on the Adobe website. It offers a number of different solutions to this type of problem including an option to "Print as Image".
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

HP Deskjet 6940 Printing problems

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