HP Deskjet 960c Software

I recently purchased a new computer for my wife. The OS is Windows 7 Professional. Her printer is an HP deskjet 960c. I cannot seem to find the installadiotn disks for the printer and the HP website seems to say that there is no downloadable software for that model printer.
Help, please.
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Hi @sdculp ,
I see that you need the drivers for Windows 7. I can help you with this.
I have provided the steps to install the Windows drivers for the Deskjet 960c.
When you connect the printer to the Windows computer, it might automatically install the drivers.
If it didn't, then follow the steps to add the printer.
From the Windows taskbar, click the Windows icon (), and then click Devices and Printers.
Click Add a printer. The Add Printer window opens.
Click Add a local printer.
Click Use an existing port.
Click the Use an existing port drop-down list, select USB.
Under Manufacturer in the Install the printer driver window, click HP.
Select your printer model from the list. If it isn't listed install a generic driver.Deskjet 990, Deskjet 450 or the Deskjet 9800.
Test the printer.
Hope this helps resolve your issue.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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This question was solved.
View Solution.

Hi,
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Say thanks by clicking the Kudos thumb up in the post.
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TA!

Kathykate,
We're still reading--
Ooooh these printers, I could scream!
I can be very frustrating at times. Especially when you have intermittent problems.
First, I switched the usb cables around, and that
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It was a thought. We can pretty much rule out a bad USB cable now.
Then I installed the
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I don't recall seeing that. Do you recall what part of the documentation that was in?
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PS Have today posted another question about something
in terminal saying 1 thing is stuck, see below,
that's nothing to do with this is it?
Processes: 59 total, 4 running, 1 stuck, 54
sleeping... 177 threads 11:00:35
Load Avg: 0.68, 1.18, 1.47 CPU usage: 72.8% user,
27.2% sys, 0.0% idle
SharedLibs: num = 125, resident = 36.9M code, 3.73M
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Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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