HP Deskjet All in ONe L7650 will not print black only --

Started doing this with previously working black cartridge, updated software--prints, but blank page comes out when set to black ink only; prints other colors.
Changed black print cartridge and still will not print black. Diagnostic page prints other colors.
Printhead health shows good for all colors.

What brand of printer cartridges (not printhead) did you use the last time you changed them? I don't know if it was because one or both of my printer cartrdiges went dry, but I put new cartridges in (not printhead) and it improved somewhat--I kept trying to clean the printheads but it seemed to never get resolved.
I refuse to have to buy new printheads. I tried several cycles of "align printheads" "clean printheads" and never got a decent print out, but I did get to the point of all the colors printing although magenta printhead makes printing errors and so I never know what I am going to get with color anymore.
It seems to be at its worst when printing in "draft" but in normal or best (with more ink coming through) it seems better--the higher ink volume seems to cover some of the problems with the printheads.
So, I am justing using it "as is" and not replacing the printheads--because it is a waste and yes, could almost get a new printer for this cost.
I wish I had never gotten this All in One and just stuck with the old 970 csi and the old UMAX scanner, which was a better scanner, but thought I would "save some space" by getting this since it scans legal, which I needed.
Just keep trying to reseat the printheads (also trying to reclean them, which seems to make it worse) and keep printing out those "tools" alignment and cleaning procedures.
But no help from HP.

Similar Messages

HP Deskjet all-in-one F4440 will not print

My HP Deskjet all-in-one- F4440 will not print. I have put in a new color and a new black cartridge. It clanks loudly when it moves back and forth. Finally it stops and then pulls plain paper through as though printing on it - does this two or three times. then it pulls plain paper halfway through and stops. I have to tug and carefully pull halfway paper back out towards front to remove.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? Are there any error messages or flashing lights? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

My deskjet All-in-one F300 will NOT print copy docs, or from My Docs or attachments

This printer will only print e-mails or direct from HP essentials screen but nothing else. Ink cartridges are ok.
Need help ...David Mullin

Are you printing it directly from a website? what is your computer's OS?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HP 6500A Plus will not print black only if any color cartridges are low. It used to. Why not now?

HP 6500A Plus will not print black only if any color cartridges are low. It used to. Why not now? It will print in color if the black is low but not if any color is low. This is very annoying. Printer is using HP cartridges too.

Get used to this with HP printers - its a new feature they have introduced to keep running costs lows - works well. Had two HP printers same happened with both of these. Suggest a different brand - they might not have this special feature

6110 All-in-one sometimes will not print multiple copies

I have had this problem for sometime now. I searched the forum and found the Mopier solution for laserjets, but the 6110 does not have this setting. The same question regarding the 6110 went unanswered in the only post I found for it.
I am using the 6110 on WinXP Pro and connected by USB
Often times when I try to print multiple copies of a document (MS Word or MS Works as examples) I check 2 copies in the selection box but the printer only prints one copy. I then have to click Print again. What is strange is, sometimes it performs fine and others it will not print more than one copy at a time. Sometimes it SEEMS that if I change the "collate" checkmark it works, but proper functioning does not seem to be able to be recreated every time.
I do not get any error messages, the darn thing just acts like I have 1 copy selected rahter than two. I notice that when this happens and I go to print a second copy, the dialogue box has reverted back to 1 copy, but in those few times when it DOES print 2 copies, if I go back and select Print, it still shows 2 for the number of copies.
Any ideas? Thanks in advance

Hi there,
To make sure the software side of the house is in order lets try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Hp all in one F2400 will not print!!

my printer will not print, all it will do is feed multiple pieces of paper through and print nothing and eventually getting jammed also the printer cartlidge goes back and forth making loud noise. i have no idea what could be wrong, it worked fine a few days ago. any suggestions would be appreciated.

I would try running the HP Print Diagnostic Utility. Go to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91788-1&lc=en&dlc=en&cc=us&...= and see what part fails.
The PDU checks the connectivity, spooler condition, online status, device manager, print queue, ports, driver, conflicts, and default printer.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

6110 Will not print black only

OBJECTIVE
Print black only; color to print grayscale.
PROBLEM
Prints color images even when print black only is selected.
Same for all programs: use mostly Office and IE.
SYSTEM
Op system: Vista Ultimate
Driver: HPO4PG3L.GPD   1.3.2008
             Last configured 8-6-07, default
COMMAND SEQUENCE
Alt F P
Preferences
Color
    Print grayscale
   Black cartridege only
Have also tried:
Preferences
Advanced
    Doc options
      Advanced Printing options: disabled

Hi,
I would have thought that by selecting printing with the black cartridge only, via the driver, that only black would be used in printing.
I am not 100% sure that this printer supports it but it may be possible to print with only the black cartridge installed. On printers where this is possible the unit works in single cartridge mode.
So to give it a try open the printer to access the cartridges and remove the colour cartridge. Now close the printer again. If the printer supports single cartridge operation you should get a message on your PC screen saying something like - Printing in reserve mode - Only the black cartridge is available for printing.
As I say, this may or may not be possible with your printer but if it works then it will definitely not be printing with colour because you have removed it.
The only other issue now is what to do with the colour cartridge when you remove it from the printer. If it is just left out exposed to the air the ink in the nozzles will dry out and the nozzles will become blocked which will result in poor print quality when the colour cartridge is re-installed into the printer. When the cartridges are in the printer and not printing they are held in a capping station that maintains the cartridges in good condition. There is a little plastic item called a print cartridge protector which you should have if you have ever purchased a No. 58 cartridge for photo printing. Normally the No. 56 print cartridge is stored in the print cartridge protector when the No. 58 cartridge is being used in the printer along with the No. 57 cartridge for printing photos. If you have a print cartridge protector from previous No. 58 cartridge use then you could store the No. 57 cartridge in it while using the printer in black only mode.
I hope that this helps
---- If my answer was helpful please click the Kudos star.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

My HP Photosmart all in one C4480 will not print from PC

I can't get my printer to print from my computer. Everything shows it's hooked up fine and ready to go. Yet when I try to print, nothing happens! Driving me crazy. Not sure if this is simply a bad printer or what. I've tried everything from unplugging, unhooking, rebooting, reinstalling, updating drivers and everything else. I've run out of ideas. Any new ideas would be appreciated.

Oddly @FlaBoy34, I did not get a notification that you had responded. I do see now that the issue you were experiencing remains. I suggest calling us to discuss your in/out of warranty options.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

After installing McAfee encryption on my XP laptop, my OfficeJet All-in-One 7410 will not print.

I have unstalled the software and now I can not reinstall the software. The diagnostic tool can see the printer, but the install software can not, even when I enter the IP address. I've turned off the firewall. I've connected the printer directly to the router. The only way to use the printer is through the USB which is not acceptable.

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Photosmart e-All-In-One C310a not printing black ink?

HP Photosmart e-All-In-One C310a will not print black ink. I've installed new genuine HP cartridges (original cartridges were also genuine HP). I've run through all troubleshooting processes, test pages, clean heads, alignment procedures, and other suggested forum fixes such as "removing all cartridges, powering down, removing power cord, reinsert power cord, power up and reinstall cartrdges" which seemed to work for some other HP customer, but not me. Any ideas? Or am I fortunate enough to have a DUD?
Please help....

Hope you a having a great day,
I am reaching out to probe if you still experience this issue. If you are, take the time to try this I might help,http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02187415&cc=us&dlc=en&lc=en&product=4231205&tmp...
I will do my best to assist you. If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.
Thanks
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Will not print black. ink cartridge is new. also shows low black level with new cartridge.

HP Photosmart C6180 all-in-one. Will not print Black. Also shows low black ink on ink level. Cartridge is new and HP brand.
In printing colors, very light and has RED hue as there is no black. Also two other cartridges show low ink when all the cartridges have been replaced.

Hi there,
Download and run the print and scan doctor located here (amoung resolving some things automatically it can give us a better idea of what is going on with the printer). Give the steps outlined a shot and let us know the results.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP 6510 All in One will NOT print Black ink

I replaced my black ink cartridge & it will not print black ink. Yes HP genuine. I have tried everything I have read on here and elsewhere and it doesnot help I have gone to 4 different stores and bought 4 different black ink cartridges thinking perhaps it was defective cartridges but no it is defective printer.... I see so many frustrated individuls on here with same problem, saddens me because I love my hp printer & pc's :/ my A printer should definately last longer than a couple of years .....sstarting to hink hp is going down hill since they have no fix for something that is their products fault and nort the user....they should really offer a recall or free repair/replacement...so many people with exact problem

Hi Tam1711,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details)
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
I work for HP

HP Photosmart Premium c 309g will not print black, all other colors fine. Shows ink levels fine,

Have photosmart premium c309 g connected wirelessly to I Mac and Mac book pro. The unit suddenly will not print black. Ink levels show all good. All other colors print fine. When check HP utility and go to print quality diagnostics, a box appears that states cannot print PQ page--make sure printer is turned on. If I tell it to print a page, it immediatly connects and prints all colors but not black. How can it print regular page but not receive message to print PQ page? "make sure printer is on" ??

I have this exact same problem with the same printer. Printer will not print black. My macbook pro is connecting to the printer but shoots out a blank page. I just put in a new ink cartridge even though it was not low on ink. Please help.

4622E will not print black letters

4622E will not print black letters

Hey @camero,
Welcome to the HP Support Forum.
I understand you're unable to print black text using your HP Officejet 4622 e-All-in-One Printer. I would like to assist you with this and have some suggestions that may improve your print quality.
Firstly, I recommend you perform a 'hard reset':
1. Press the Power button to turn off the printer.
2. Disconnect the power cord from the rear of the printer.
3. Wait 60 seconds.
4. Reconnect the power cord to the rear of the printer.
5. Press the Power button to turn on the printer.
Next, try making a copy of a text document from your printer's front panel. Did it copy in black from standalone successfully?
If yes, the issue is likely software related. In which case I recommend you click here to install the HP Print and Scan Doctor for Windows.
If no, the issue is likely hardware related. I have located an article from HP that details several steps to remedy the issue. Click on the following article heading:
Fixing Print Quality Problems for the HP Officejet 4610 All-in-One, Officejet 4620, Deskjet Ink Adva...
Try all of the steps in sequence listed in Solutions One through Six. Please let me know the result of your troubleshooting by responding to this post.
Thanks for posting in the HP Support Forum and have a great day!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
and I tried a "Hard Reset" as suggested here (again did not resolve the problem) : http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter.

Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
I hope you and HP can still be friends( friendly humor).
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Deskjet All in ONe L7650 will not print black only --

Similar Messages

Maybe you are looking for