HP Deskjet D1520 - Can't access Service Center

I have n HP Deskjet D1520.  In order to check the ink levels, adjust the alignment, etc. I have to access a part of the driver called the "service center."
When I click on the "service center" button I get a window with a title that literally looks like Japanese, and a message that says "service center not available."
Help!

All I can suggest at this point is to check with HP to make sure you have the latest drivers available for your printer.
Not all printers are compatible with the USB port on the Express, especially lower priced printers which are often designed to only work if they are attached directly to a computer.

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