HP Deskjet Ink Advantage 2515 - Cartridge issue

I'm using HP Deskjet Ink Advantage 2515 printer since last 17 months. Suddenly the print quality started deteriorating though the ink level indicators show that it still have enough ink left in both color and black cartridges (3 and 2 points in left and right indicators respectively are still balance). Please advise how to identify if I need to take a new pair of cartridges.

Hello, 
Please click print quality to access steps that should help you troubleshoot the issue.
Regards,
Jabzi
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Similar Messages

  • HP 301 cartridges compatible with HP Deskjet Ink Advantage 2515 All-in-One Printer

    Hello,
    I would like to to ask you to assist in  Case Number : 3015257645, where I have explained I have bought a HP 301 combo ink cartridge pack (black + tri-colour) and I understand that it is possible to make it compatible with HP Deskjet 2515 through a regionalization reset proceedure.
    Thank you in advance!

    Hi,
    The HP 301 ink cartridge are not intended for any printer of the HP Deskjet Ink Advantage Series, it cannot be used with the HP Deskjet Ink Advantage 2515.
    The printer series is only available in specific countries, for Europe you may use the HP 650 ink cartridges for the printer, if those are available in your country (those are not avaiable in any european country but mostly in Eastern European countries).
    Please let me know what country you have moved to, I will do my best to guide you further as possible.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Hp Deskjet Ink Advantage 2515 printer scanner copier.

    To Whom it may concern,
    I  own  HP Deskjet Ink Advantage 2515 printer scanner copier. My black cartridge is over but the colour one is still ful. However I am unable to take coloured prints. Kindly revert as soon as possible by email on the following email id: [Personal Information Removed]
    Thanks and regards,
    Suresh Gupta

    Hi suresh123.
    I understand you have a Deskjet Ink Advantage 2515 printer that you'd like to use with just the color cartridge. I will certainly do my best to assist you with this.
    Your printer definitely has the ability to print with just the one cartridge, as indicated in your printer's User Guide (on page 28) , but you do have to remove the black cartridge to do this. If you have removed the black cartridge and it still won't print, I would certainly recommend checking your ink levels (page 25 in the User Guide) to make sure the color cartridge has enough ink. If it does have plenty of ink please reinsert the black cartridge, close up all of the access doors and then pull the power cord from the rear of the printer. Wait about 30 seconds and plug it back in. Once the printer is settled, try removing the black cartridge and see if you can print with just the color cartridge again.
    Hope this helps, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • HP Deskjet Ink Advantage 2515 Orange Exclamation Point Light error

    Hi,
    My printer doesn't work after my brother scanned his documents. 
    When I plug it on, I only see this "Orange Exclamation Point". My laptop can detect the device but it doesn't print anymore.
    Printer model: HP Deskjet Int Advantage 2515
    OS: Windows 7
    Hoping for your fast reply.
    Thanks

    Hi there @OwitiGOmolo, Welcome to the forums!
    I hope to help you with the issue you're having with making copies from your Deskjet Ink Advantage 2515. If we can get the copies to work successfully, we will then move on to connecting the printer to your PC. We must troubleshoot hardware problems first, to make sure the printer is in good working condition.
    I am thinking there may be an issue with the ink cartridges. This guide below will give you instructions on how to troubleshoot a cartridge issue. Please try all of the steps and do a power reset and make sure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power.
    HP Deskjet Ink Advantage 2510 All-in-One Printer Series and HP Deskjet 3510 and HP Deskjet Ink Advan... 
    Reset Instructions:
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on. 
    When you are done the above steps, try to make a color copy from the front of the printer and let me know if the copy worked successfully.
    Click the kudos (thumbs up) button below to say thank you for my efforts to help out!
    Have a great Monday, I hope to hear from you with the outcome!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Deskjet Ink Advantage 2515 All in One Printer is not working

    Please help me to fix my HP Deskjet Ink Advantage 2515 All in One Printer. Before it is ok to use it, but after a couple of months when I dont have an ink I didnt use it. As of today I have an important papers to scan but when I try to plugged in the outlet my printer power is off but the two lights in fit to page are on and also the attention light is on. I use to plugging it again on and off from the cable wires but still the same case. I try to push the power on but it doesnt work. Please help me. Thanks in advance. :-(

    Hello Folks,
    Welcome to the HP Support Forums! I understand you are not able to print to your HP Deskjet Ink Advantage 2515, the power button is non responsive.
    I would like you to start troubleshooting here: The HP Printer Does Not Turn On or Respond When the Power Button is Pressed
    Please let me know the outcome, I will watch for your reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP DESKJET INK ADVANTAGE 2515 CONTINIUSL​Y PAPPER JAAM MASSEGE USE ALL STEP NOT WORKING

    DEAR MY PRINTER IT WAS NOT PRINTING ERROR PAPPER JAAM MASSAGE CONTINIUSLLY . HOW CAN WORKING PROPPERLY .FOLLOW ALL STEP GUIDED BY HP ONLINE SERVICES. I WANT HOME SERVICE HOW CAN RAGISTER A COMPLAINED SERVICING FOR MY PRINTER.
    DIWAKAR

    Hi DIWAKARPATHAK,
    Welcome to the HP Forums!
    I see that you are getting a constant paper jam with your HP Deskjet Ink Advantage 2515, and I am happy to help you with this issue!
    If you have done all the solutions in this guide, A 'Paper Jam' Message Displays on the Computer, then please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
    Hope this helps you, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • My HP Deskjet Ink Advantage 2515 is not working

    Hi, Good day! I am from the Philippines,I have a HP Deskjet Ink Advantage 2515 All-in-One Printer. I tried to copy or scan a document however I did not succeed. I replace the ink, but still no luck. The Power light, Attention light and the Media error indicator are all fast blinking. I tried to Turn the printer off and then on again (after 60 or more seconds) but the issue still persist.
    Please assist.

    Just an update, the printer won't respond to any manual command (scan or copy). Once I press one of the said buttons the power button will just blink (which indicates that the printer is busy). I connect the printer to different laptops (one WIn 7 and one Win XP) but they can only see the ink status of the printer. All transaction like printing (no output whenever I print), scan (error in communication whenever I tried too). Last week everything is working fine. 
    jrleviste wrote:
    Hi, Good day! I am from the Philippines,I have a HP Deskjet Ink Advantage 2515 All-in-One Printer. I tried to copy or scan a document however I did not succeed. I replace the ink, but still no luck. The Power light, Attention light and the Media error indicator are all fast blinking. I tried to Turn the printer off and then on again (after 60 or more seconds) but the issue still persist.
    Please assist.

  • Driver problem for hp deskjet ink advantage 2515

    my HP Deskjet ink advatage 2515 only print file from Microsoft word. and we cannot found any installer for HP deskjet ink advantage 2515. if we do download a driver from the result in the website of HP the driver is for HP deskjet ink advantage 2510 series.

    Hello teamcalabanga,
    Welcome to the HP Forums.
    I see that you are having some driver and connectivity issues.
    I suggest that we start off by running the HP Print and Scan Doctor.  If the Doctor fails, please let me know where it fails as well as any error codes you may see. 
    Thanks for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Re: How do I reset HP Deskjet Ink Advantage 2515 ?

    i moved to another country and i brought my hp deskjet 2515 all-in-one printer with me. hp 650 cartridge is not available here in philippines and i searched what ink cartridge is used in this printer model in philippines and i found out that hp 678 is used here instead of hp 650 cartridge. can i use the 678 ink cartridge immidiately?
    . hoping for your reply. tnx!

    @143hp  - You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP deskjet ink advantage 2515

    I have reinstalled my printer using CD. I am able to take printouts but unable to scan. I am countering problem as "The HP deskjet2510series not found". At the same time in CD I am not able to find same series to install. How do I solve this

    Hello kiran01 and danievi,
    Please let me take a moment to say "Welcome" to the HP Forums.
    I hope you both enjoy your experience!
    I see that you are having issues when attempting to scan from the computer.
    So I can better assist you, please respond with which Operating System you are running.
    Which Windows Operating System am I running?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    If you are running a Windows operating system, please try running the HP Print and Scan Doctor.  If the Doctor fails, please let me know of any error codes it may generate.
    I would also suggest disabling any anti virus protection or firewalls and attempt to scan again.
    Thank you for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Hp deskjet ink advantage 2515 all-in-one printer

    i bought an hp 2515 all-in-one printer three months ago and encountered a printing problem. i went to the hp support and troubleshooting center here in our city to avail the one year warranty service. they checked my printer and told me that it cant be fixed or repaired, instead they replaced it with another printer but is a different model from what i originally have. is it okay if they replaced my printer 2515 all-in-one with 1515 all-in-one printer because they were out of 2515 all-in-one pirinters?

    Generally if a replacement unit having same or higher configuration is not available of the same product series (2515 AIO in your case), then another printer model may be offered.
    Please mark the post that solves your problem as Accepted Solution
    Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
    (Although I am an HP employee, I am speaking for myself and not for HP)

  • HP Deskjet Ink Advantage won't perform printing and scanning

    Good day,
    I have HP Deskjet Ink Advantage 2515. While I'm scanning a document yesterday, there's an error saying:
    "Scanner communication cannot be established. Ensure your product is powered on, check the connection, and  ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again."
    I've checked all the possible errors yet the error keeps coming back.
    One more thing is when i'm printing a document, it says that the Device is busy though i'm not performing any action.
    I've tried restarting my computers and used other computers to find out what's wrong with my device.
    Hope you read my concern as soon as possible.
    Thanks and good day again.

    Bump.
    Just want to know if someone can help me with my case?
    Thanks.

  • HP DeskJet Ink Advantage 1515 printer wont print after replacing black ink cartridge

    Hello.
    My HP DeskJet Ink Advantage 1515 printer has been working correctly since a year.
    I had to replace both ink cartridges and I changed only the black one since I needed that one most. 
    But, the lights keep flashing and the printer wont print. Please help?

    Hi @RRGS,
    Welcome to the HP Forums!
    I see that your HP DeskJet Ink Advantage 1515 printer will not print after replacing black ink cartridge, and your lights are still flashing. I am happy to help!  
    What lights are flashing on the printer?
    In the meantime, please see this guide, Blinking Lights on the HP Deskjet 1510 and Deskjet Ink Advantage 1510 Printer Series.
    Hope this guide helps!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Hp deskjet ink advantage 3525 cannot recognize 685 black cartridge, others are 655 cartridges

    I have printer HP Deskjet Ink advantage 3525. The black cartridge was over and I was sourcing in Bangalore for 655, but couldnt find any where, but was able to get 685 in E-Zone. In the outer cover of 685, it was mentioned that is compatible with HP Deskjet Ink 3525. But after inserting the cartridge, I get a error in the printer - Incompatible Cartridge. 
    It is also an HP and since it was specified I bought this.
    Now tell me the way to proceed.
    Thanks
    Regards
    Dharini

    Hello Dharini,
    Welcome to the HP Forums.
     I see that you are having an issue with the ink cartridge.
    The reason why you are having an issue with that particular cartridge is because it is out of a different region as what the printer is purchase from.
    In order to use the new cartridge, you would have to contact HP directly and have the printer Regionalized.
     If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP DESKJET INK ADVANTAGE 4625 WONT PRINT AFTER INSTALLING NEW CARTRIDGES

    Please help my printer HP Deskjet Ink Advantage 4625 wont print at all after installing all new cartridges?

    Hi @sherylboswell 
    It seems you are having troubles with your ink.
    Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, If the issue persists, I would suggest calling HP Phone Support regardless of whether it is in or out of warranty as you may require a replacement printer.
    The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide. 
    Please let me know the outcome of your call to HP.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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