HP Deskjet Ink Advantage 3515-Macbook and iPad couldn't detect my printer for AirPrint

Hello, my problem is my Macbook and my iPad couldn't suddenly detect/find my hp3515 for airprinting. I had to resort to connecting the cable to my macbook in order to print. Would appreciate any help, Thanks!

Hi CathieDucase,
From your description, it sounds like the printer is no longer on the network, thus the Mac and the iPad can no longer see it. Please use the following document to troubleshoot the issue; 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X.
If the issue persists, you might find something you have not already tried in this document; Printing Over a Wireless Network with Apple's AirPrint FAQs Open the link and click on What if a 'No AirPrint Printers Found' message displays on my Apple device?
I hope this helps. Please let me know if this resolves the issue, or if you require further assistance. I will watch for your reply. Thanks.
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Sunshyn2005 - I work on behalf of HP

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Problem with HP Deskjet Ink Advantage 3515 printer

Hello. First of all I would like to wish everyone a Happy New Year!
I recently bought a HP Deskjet Ink Advantage 3515 printer. The printer works fine (prints, scans and copies). There is only one problem with it. It returns me an error when I'm shutting it off. This happens very often but not always, it is kinda annoying. The error is displayed as: ERROR CODE 0X02B7C2ED SM_MODULE C (the error is also shown on the image). I tried to Google the problem but without effects. I don't know what could be the problem. Can someone help me please, because I have no idea what could be the issue. Thanks for any replays.
This question was solved.
View Solution.

Hello musidi,
I would like to provide you with some troubleshooting steps to hopefully resolve this issue with your HP Deskjet Ink Advantage 3515 e-All-in-One Printer. I believe that error code OXC4EB981B is actually referring to a carriage jam.
Click on the link below and follow the steps listed:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03368578&lc=en&product=5157487&tmp...
If the steps above don't resolve the issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Best regards,
I worked on behalf of HP.

HP deskjet ink advantage 3515 scanner is not working

Scanner is not working...please advise a solution

Hi ltblore, and welcome to the HP Forums!
I see you are experiencing scan issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, are you still able to make a photocopy from the scanner glass?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Deskjet Ink Advantage 2060 K110 All-in-One : A4 Borderless Printing

Description: Good day, I recently bought HP Deskjet Ink Advantage 2060 K110, and I'm having problems with printing an A4 borderless picture.
I tried to print an image in Adobe Photoshop using an A4 glossy paper, I wanted the print to be borderless - but what came out was a picture with white margin on all sides.
The image at hand has an exact A4 size (595x842 pixels). Then in the printing page setup, I set the paper size to A4. I tried to play with "Scale to Fit Media", when enabled, the preview shows a margin on both left and right side. When disabled, no margins are displayed, but the program warns me about how clipping may occur, which I didn't mind.
So, with "scaled to fit media" disabled, I started the printing. When it was done, the output was not something I expected.
I tried googling a little bit, and found out that some hp printers are not capable of borderless printing. I'm not sure if my printer is one of those.
Printer Model: HP Deskjet Ink Advantage 2060 K110 All-in-One

Same problem here... but almost surf the net,,,but unfortunately there's no yet solution for this...I hope anyone can help us with our problem on this printer..

HP Deskjet Ink Advantage K209 All-in-One for Windows 10 64 bit.

Hello, Is there already a new HP Deskjet Ink Advantage K209 All-in-One for Windows 10 64 bit. I Was looking and what I only found is: HP Printer Install Wizard for Windows and HP Print and Scan Doctor for Windows. Will be appreciate for help. M.

Hi , Welcome to the HP Forums! I noticed that you are wondering if their is a driver for Windows 10 for your HP Deskjet Ink Advantage K209. I am happy to take a look for you! As far as I can tell, the only software items available, are the ones you already mentioned. The HP Print and Scan Doctor, and the HP Printer Install Wizard for Windows. So if you are looking to install your printer, I would suggest trying the HP Printer Install Wizard for Windows. Hope this answers your question, and have a nice day! “Please click the Thumbs up icon below to thank me for responding.”

HP Deskjet Ink Advantage won't perform printing and scanning

Good day,
I have HP Deskjet Ink Advantage 2515. While I'm scanning a document yesterday, there's an error saying:
"Scanner communication cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again."
I've checked all the possible errors yet the error keeps coming back.
One more thing is when i'm printing a document, it says that the Device is busy though i'm not performing any action.
I've tried restarting my computers and used other computers to find out what's wrong with my device.
Hope you read my concern as soon as possible.
Thanks and good day again.

Bump.
Just want to know if someone can help me with my case?
Thanks.

AirPort Extreme 6th gen, not recognize my printer HP deskjet ink advantage 1515

I have AirPort Extreme 6th gen, it can not recognize my printer HP deskjet ink advantage 1515.
I already contact hp support and they reply my printer is support by AirPort Extreme. This is the link web statement http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00710847&tmp_task=useCatego ry&cc=us&dlc=en&lc=en&product=5385208#N59
Also doing all instruction on the web, update firmware for AirPort Extreme and my ipad to latest firmware.
But until now I can not share my printer through my AirPort Extreme 6th gen in my network.
Anyone know how to solve this problem?

Hi tonyioancy,
Welcome to the HP Support Forums! I see you are running into a few problems with your HP Deskjet Ink Advantage 1515.
I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
If you run the PSDR and are still experiencing the issues, please contact our technical support at 800-474-6836 as your printer may still be in warranty. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HT4356 why HP Deskjet Ink Advantage 3525 e-All-in-One Printer is not compatible with AirPrint?

I have issues with wireless impresion in my MacBook pro. I bought an HP Deskjet Ink Advantage 3525 e-All-in-One Printer (CZ275A).
http://h10010.www1.hp.com/wwpc/jm/en/sm/WF06b/18972-18972-238444-410635-410635-5 165506-5162510.html?dnr=1
Why HP Deskjet 3525 is not compatible with AirPrint? Is for Mountain Lion?
Is there any solution?
Thanks!

Thanks!
When I installed the software I had an issue with the compatiblity between my printer and mountain lion. I installed a mountain lion's update related to HP Printers but it wasn't succesful. At any rate I set up the printer and and wireless print works only once... after this I used the USB connection.
I have no idea what happens and it's so weird because HP webpage says thar 3525 is compatible with AirPrint...
Thanks for your help!
Greetings from Chile

Unable to print from my window vista 32 bit laptop to HP deskjet ink advantage 1515

I have window 32 bit vista system. I installed my new HP deskjet ink advantage 1515 , but I am not able to print. I tried install and uninstall many times, run HP Print and scan doctor. No problem reported in installation but failed to print.
Pls help

Hello @HarpreetS , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print issues. I would like to help.
Do you recieve any sort of error messages?
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Deskjet 1510 e-All-in-One Printer series Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Help with HP Deskjet Ink Advantage 2020hc

why after printing a document, my printer always paper jam, all paper is out whit no printing, just out from tray, until out of paper..after that my printer stil blinking whit error "paperjam"
This question was solved.
View Solution.

Welcome to the forums @onnes ,
I read your post about your Deskjet Ink Advantage 2020hc showing you a Paper Jam. I have a suggestion for you that should help. If not, please try calling HP directly to see about a trade in or replacement printer!
Follow the steps in this guide:
A 'Paper Jam' Message Displays on the Computer
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day, thank you for posting in the community!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Buy a new hp deskjet ink advantage 3545e all-in-one printer through online portal. how to get the

Regarding a new hp deskjet ink advantage 3545e all-in-one printer through online portal.
how to get the free cartridge . do we need to register somewhere to get it. Any specific condition to get it.

Hi @kandas1,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Deskjet Ink Advantage 4625e Refuses to Install

My printer is an HP Deskjet Ink Advantage 4625e (4620 series). Firmware Version: CAP1FN1451AR
First, this is what I can do with the printer:
Print internal ‘Test’ pages and reports.
Print documents in all applications from a wireless, networked laptop.
Print documents using ePrint.
My computer is an HP Omni All-in-one Running Windows 7 Home Premium X64
The issue is I am unable to (re)install the printer on the HP Omni using either ‘Add Printer’, HP downloads or the installation disk.
Hoping for a definitive solution.
Background: Just over a week ago I upgraded from Office Pro 2010 to Office Pro 2013. When I went to print I noticed the dfautl print was showing as One Note 2013. I selected the HP printer then hit print. I got an error message: Word Cannot Print this Document. There is no printer installed.
I tried to print using NotePad and an Adobe document (thinking it may have been Word related only). This did not work. I could print from any application using the Desktop. But, as noted, I can do so from the networked laptop.
On opening the Printers folder OneNote was set as the default. I changed the default to the HP printer. No luck. I was told it was not installed.
I ran Malwarebytes Premium and Microsoft Security Essentials to check for possible incursions. None.
I then tried System Restore. No change.
I then tried to repair the print program. No change.
I then uninstalled Office 2013. No Change.
I then tried the “Add Printer” function. No Luck. I was informed: “Unable to install printer. Some files are missing or incorrect. Reinstall the driver or try using the latest version.” (Screenshot 1)
I then tried to reinstall the printer. First as a straight reinstall then second after doing a complete uninstall using Revo Professional Uninstaller and an Advanced Scan.
This did not work, yet the printer is recognised as being on the wireless network during the reinstall process (Screenshot 2).
This is what I Cannot do: (Note: during any install attempt I disable both Malware Byes and Windows Security Essentials. I have also attempted installs with the Firewall turned OFF.)
Cannot reinstall on the system. It refuses to allow a wireless network installation even though it shows on the install screen (Screenshot 2).
If using ‘Add Printer, it says files missing or incorrect (Screenshot 1).
If installed using HP Download, I am able to input IP Address but it does not show the copmupter name. It says either. “Computer’s Network Name: Retrieving’ OR ‘Computer’s Network Name: Unable to Retrieve’ (Screenshot 3 & Screenshot 4 respectively).
When install fails, I get the screen asking to search for a solution (Screenshot 5) which then gives me instructions re a download ‘Helper Application’ (Screenshot 6).
After attempting to follow those instructions, the downloaded ‘solution’ does not work (Screenshot 7).
Instead of trying to install over the wireless network I have tried using the USB Install process. The printer then only installs as a ‘Fax’ Printer. On checking the Device Mager – Show Hidden Devices – it shows a ‘Multifunction Device’ with a yellow exclamation mark (!) next to the driver. On checking, it says I need to reinstall the driver.
Any attempt to convert the USB connection (even though it only installs as a fax printer) to a wireless connection fails.

Hi @jindo53,
Welcome to the HP Forums!
Thank you for a very well detailed post! From what I have read, I understand that your HP Deskjet Ink Advantage 4625e is refusing to install either as a Wireless or USB connected printer, on Windows 7. I am sorry to hear this, but I am happy to help!
Please take a look through this guide, 'Unable to Find Printer' Error Message Displays for the HP Officejet 4620 e-All-in-One and HP Deskje....
Tips to avoid wireless connection issues
The following tips can help prevent wireless connection issues. You might need to experiment with each of these tips to secure a successful wireless connection.
Move the product, the computer, and the access point (router) closer together.
Remove any metal objects that are between the product, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with a wireless transmission.
Move any device that emits radio signals farther away from the HP product. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
Accept or allow any firewall pop-up messages that display during the software installation.
If you connect to a virtual private network (VPN), temporarily disconnect from the VPN during the HP software installation (see your VPN software for further details).
If you have MAC address filtering enabled on your router, you will need to add the HP product's MAC address to the address filter list. You can find the MAC address on the Network Configuration Page. Follow instructions for your router to add the address.
If that does not help, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any Antivirus programs. Disable Antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Create a new user account. Managing User Accounts and Logins (Windows 7).
Reinstall using the HP Printer Install Wizard for Windows.
If still unsuccessful, proceed to back up your files, and reinstall Windows 7.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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HP Deskjet Ink Advantage 2515 All in One Printer is not working

Please help me to fix my HP Deskjet Ink Advantage 2515 All in One Printer. Before it is ok to use it, but after a couple of months when I dont have an ink I didnt use it. As of today I have an important papers to scan but when I try to plugged in the outlet my printer power is off but the two lights in fit to page are on and also the attention light is on. I use to plugging it again on and off from the cable wires but still the same case. I try to push the power on but it doesnt work. Please help me. Thanks in advance. :-(

Hello Folks,
Welcome to the HP Support Forums! I understand you are not able to print to your HP Deskjet Ink Advantage 2515, the power button is non responsive.
I would like you to start troubleshooting here: The HP Printer Does Not Turn On or Respond When the Power Button is Pressed
Please let me know the outcome, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Deskjet Ink Advantage 2545 all in one not "scanning" properly

I just received my printer today - HP Deskjet Ink advantage 2545. I was so psyched to use the scanner, and when I finally did, I learned that this printer/ scanneer doesn't really scan docs or pictures properly - parts of the scanned docs are covered in black (see sample below). I tried several times, even cleaned the glass (even if it's new, fresh out of the box) but the same thing keeps on happening. Is this printer defective? should I return it to?

Hi @VitoCLN,
Welcome to the HP Support Forums! I see your HP Deskjet Ink Advantage 2545 is not scanning properly, I appreciate the screenshot.
I would like you to perform a Hard Reset on the 2545 and retry the scan:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
Now continue here with Solution One only: Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans
Were you able to complete the scan successfully?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Deskjet Ink Advantage 3545 Printer Black Print for Copy/Scan/Print not working

Whenever tried to Copy or Print with Black and White Print option nothing is getting Printed. Because of this issue my Color Cartridge is getting wasted. Please suggest ASAP resolution for it as I brought this print just few month back I was not expecting to face this issue. I want to Print my Documents with Black Cartridge so immediate suggestions are needed here. Thanks

Hi , I see by your post that you are unable to print, copy or scan in black. I will certainly do my best to help you. I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. Please try the steps in this document to see if it will help resolve this issue.Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-All-in-One Printer Series. Here is a document for cleaning the contacts on the Cartridge.A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays for HP ENVY 4500 and HP Deskjet Ink Advantage 3540 Printers. Are you using Genuine HP Cartridges?
What are the ink levels? If you appreciate my efforts, please click the 'Thumbs up' button below.
If there is anything else I can help you with, just let me know. Thank You.

HP Deskjet Ink Advantage 3515-Macbook and iPad couldn't detect my printer for AirPrint

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