Hp deskjet ink advantage 3525 cannot recognize 685 black cartridge, others are 655 cartridges

I have printer HP Deskjet Ink advantage 3525. The black cartridge was over and I was sourcing in Bangalore for 655, but couldnt find any where, but was able to get 685 in E-Zone. In the outer cover of 685, it was mentioned that is compatible with HP Deskjet Ink 3525. But after inserting the cartridge, I get a error in the printer - Incompatible Cartridge. 
It is also an HP and since it was specified I bought this.
Now tell me the way to proceed.
Thanks
Regards
Dharini

Hello Dharini,
Welcome to the HP Forums.
 I see that you are having an issue with the ink cartridge.
The reason why you are having an issue with that particular cartridge is because it is out of a different region as what the printer is purchase from.
In order to use the new cartridge, you would have to contact HP directly and have the printer Regionalized.
 If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

  • HT4356 why HP Deskjet Ink Advantage 3525 e-All-in-One Printer is not compatible with AirPrint?

    I have issues with wireless impresion in my MacBook pro. I bought an HP Deskjet Ink Advantage 3525 e-All-in-One Printer (CZ275A).
    http://h10010.www1.hp.com/wwpc/jm/en/sm/WF06b/18972-18972-238444-410635-410635-5 165506-5162510.html?dnr=1
    Why HP Deskjet 3525 is not compatible with AirPrint? Is for Mountain Lion?
    Is there any solution?
    Thanks!

    Thanks!
    When I installed the software I had an issue with the compatiblity between my printer and mountain lion. I installed a mountain lion's update related to HP Printers but it wasn't succesful. At any rate I set up the printer and and wireless print works only once... after this I used the USB connection.
    I have no idea what happens and it's so weird because HP webpage says thar 3525 is compatible with AirPrint...
    Thanks for your help!
    Greetings from Chile

  • HP DeskJet Ink Advantage 3525 USB not detectable

    My printer HP Deskjet Ink Advantage 3525 suddenly not detectable by the computer, the following were made for troubleshooting
    - tried replacing USB cable, failed.
    - tried connecting to other computer, failed to detect
    In the computer where it is originally connected and installed, I
    - tried connecting different printer, it was detected.
    OS- Windows 7 Pro
    Please assist.
    Thanks

    Hello DariusPH.
    I understand you are receiving problems where your USB cord isn't detecting on your computer. You have tried the necessary troubleshooting steps. Please follow this HP document on Troubleshooting USB Connections For Windows 7.
    If the document above doesn't fix your issue, then please follow this entire HP document on 'Device Setup Failed to Complete' or 'Unknown Device'.
    Please inform me your troubleshooting steps and if this resolved your issue. I will continue to assist you if these documents don't resolve your issue.
    Ashley
    I worked on behalf of HP.

  • Cartridges for deskjet ink advantage 3525 all in one series

    Can other cartridge besides 670 be used for Deskjet Ink Advantage 3525
    This question was solved.
    View Solution.

    Hi,
    Only the 670 ink cartridges are intended for the printer for Latin America.
    Is there any reason you are seeking for a different ink cartridges?
    May you moved to another location where the 670 ink cartridges are not availbale?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Deskjet Ink Advantage 3525 - WiFi settings not working, error code 0XB808DE

    Welcome all
    When I enable and try to setup up a wireless connection with my printer a error message appears.
    Error code is 0XB808DEDE (or capital o instead of zero in the beginnig)
    When I turn off the wireless module printer function normally, priting only from USB connection.
    I've try reset to the factory defaults settings and unplugging power cable for 60 seconds to hard reset the printer.
    No ideas left.
    My region is Europe - Poland.
    Best wishes
    Kamila

    Welcome to the HP Community @Namilka ,
    I understand you are noticing a "0x" error code on your Deskjet Ink Advantage 3520, and I wanted to reach out. Normally the error message means that the printer is experiencing an Ink System Failure, Printer Failure, or a failure with the printhead. As you have already tried resetting the printer and the error comes back, I would next recommend contacting HP directly at the information below to see about a replacement unit.
    Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.​html
    Best wishes to you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Can I exchange HP Deskjet Ink Advantage 1515 which is under warranty to others printer?

    Since I found that my printer( HP Deskjet Ink Advantage 1515) which using ink with model 678 cannot cover my huge printing job, is that possile that I can trade in my printer and upgrade to another printer which is using the ink model of 46?

    I would suggest you contact HP to discuss the upgrade options that may be available.  You can contact HP as shown in the document here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Re: HP Deskjet Ink Advantage 3525 e-All-in-One Printer

    PLS, I want to know if hp 1515 all in one printer supports or have O. C. R.

    Thanks for the reply, and I understand what you're looking for, just had to give me time to respond
    Like I said before, the majority of Deskjets do NOT come with the OCR software, but we can try downloading another printer's software and see if you can then use the OCR software with your two Deskjet machines.
    To do this, I will suggest that you download the software for the Officejet Pro 8600 Plus and install it from this link: HP Officejet Pro Full Feature Software and Driver.
    When installing, choose a USB install, and when it gets to the connection part there should be a Connect Later checkbox so the software will complete it's installation. Once that is done, I'd recommend restarting your computer and then try scanning and see if you now have an option to scan as editable text from each printer.
    Again, this is a work around and I can't promise it will work, but fingers are crossed for you!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • AirPort Extreme 6th gen, not recognize my printer HP deskjet ink advantage 1515

    I have AirPort Extreme 6th gen, it can not recognize my printer HP deskjet ink advantage 1515.
    I already contact hp support and they reply my printer is support by AirPort Extreme. This is the link web statement http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00710847&tmp_task=useCatego ry&cc=us&dlc=en&lc=en&product=5385208#N59
    Also doing all instruction on the web, update firmware for AirPort Extreme and my ipad to latest firmware.
    But until now I can not share my printer through my AirPort Extreme 6th gen in my network.
    Anyone know how to solve this problem?

    Hi tonyioancy,
    Welcome to the HP Support Forums! I see you are running into a few problems with your HP Deskjet Ink Advantage 1515.
    I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
    If you run the PSDR and are still experiencing the issues, please contact our technical support at 800-474-6836 as your printer may still be in warranty. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Deskjet Ink Advantage 3545 Ink Catridge Cannot move at a particular location.

    My HP Deskjet Ink Advantage 3545 is fucntioning properly except that it stops prinitng at a particular point of a document. It will print fine all other documents without a problem. But there are some pages in my pdf documents which will create a problem in my printer while priniting. There is no problem in the document but the printer will stop printing and tells that the ink catridge cannot move. It is like I have 14 lines in my document. It will print fine upto 10 lines and after that the problem occurs. It will never print after that point. But it will print fine if I try to print any other different documents. I have check for paper jam or smearing and everything I could but none of them is helping. Please help me.

    Hello Rabi_Th,
    Welcome to the HP Forums.
    I see that you are having some printing issues.
    Is the issue only with the one program that you are using for that particular document?
    I suggest that we start off by simply running the HP Print and Scan Doctor.
    Let me know if you see any error codes or messages.
    Write me back when you have time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Deskjet Ink Advantage 4625e Refuses to Install

    My printer is an HP Deskjet Ink Advantage 4625e (4620 series). Firmware Version: CAP1FN1451AR
    First, this is what I can do with the printer:
    Print internal ‘Test’ pages and reports.
    Print documents in all applications from a wireless, networked laptop.
    Print documents using ePrint.
    My computer is an HP Omni All-in-one Running Windows 7 Home Premium X64
    The issue is I am unable to (re)install the printer on the HP Omni using either ‘Add Printer’, HP downloads or the installation disk.
    Hoping for a definitive solution.
    Background: Just over a week ago I upgraded from Office Pro 2010 to Office Pro 2013. When I went to print I noticed the dfautl print was showing as One Note 2013. I selected the HP printer then hit print. I got an error message: Word Cannot Print this Document. There is no printer installed.
    I tried to print using NotePad and an Adobe document (thinking it may have been Word related only). This did not work. I could print from any application using the Desktop. But, as noted, I can do so from the networked laptop.
    On opening the Printers folder OneNote was set as the default. I changed the default to the HP printer. No luck. I was told it was not installed.
    I ran Malwarebytes Premium and Microsoft Security Essentials to check for possible incursions. None.
    I then tried System Restore. No change.
    I then tried to repair the print program. No change.
    I then uninstalled Office 2013. No Change.
    I then tried the “Add Printer” function. No Luck. I was informed: “Unable to install printer. Some files are missing or incorrect. Reinstall the driver or try using the latest version.” (Screenshot 1)
    I then tried to reinstall the printer. First as a straight reinstall then second after doing a complete uninstall using Revo Professional Uninstaller and an Advanced Scan.
    This did not work, yet the printer is recognised as being on the wireless network during the reinstall process (Screenshot 2).
    This is what I Cannot do: (Note: during any install attempt I disable both Malware Byes and Windows Security Essentials. I have also attempted installs with the Firewall turned OFF.)
    Cannot reinstall on the system. It refuses to allow a wireless network installation even though it shows on the install screen (Screenshot 2).
    If using ‘Add Printer, it says files missing or incorrect (Screenshot 1).
    If installed using HP Download, I am able to input IP Address but it does not show the copmupter name. It says either. “Computer’s Network Name: Retrieving’ OR ‘Computer’s Network Name: Unable to Retrieve’ (Screenshot 3 & Screenshot 4 respectively).
    When install fails, I get the screen asking to search for a solution (Screenshot 5) which then gives me instructions re a download ‘Helper Application’ (Screenshot 6).
    After attempting to follow those instructions, the downloaded ‘solution’ does not work (Screenshot 7).
    Instead of trying to install over the wireless network I have tried using the USB Install process. The printer then only installs as a ‘Fax’ Printer. On checking the Device Mager – Show Hidden Devices – it shows a ‘Multifunction Device’ with a yellow exclamation mark (!) next to the driver. On checking, it says I need to reinstall the driver.
    Any attempt to convert the USB connection (even though it only installs as a fax printer) to a wireless connection fails.

    Hi @jindo53,
    Welcome to the HP Forums!
    Thank you for a very well detailed post! From what I have read, I understand that your HP Deskjet Ink Advantage 4625e is refusing to install either as a Wireless or USB connected printer, on Windows 7. I am sorry to hear this, but I am happy to help!
    Please take a look through this guide, 'Unable to Find Printer' Error Message Displays for the HP Officejet 4620 e-All-in-One and HP Deskje....
    Tips to avoid wireless connection issues
    The following tips can help prevent wireless connection issues. You might need to experiment with each of these tips to secure a successful wireless connection.
    Move the product, the computer, and the access point (router) closer together.
    Remove any metal objects that are between the product, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with a wireless transmission.
    Move any device that emits radio signals farther away from the HP product. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
    Accept or allow any firewall pop-up messages that display during the software installation.
    If you connect to a virtual private network (VPN), temporarily disconnect from the VPN during the HP software installation (see your VPN software for further details).
    If you have MAC address filtering enabled on your router, you will need to add the HP product's MAC address to the address filter list. You can find the MAC address on the Network Configuration Page. Follow instructions for your router to add the address. 
    If that does not help, please try the following:
    Uninstall the software. Uninstalling the Printer Software.
    Clean boot the computer. How to perform a clean boot in Windows.
    Disable any Antivirus programs. Disable Antivirus software.
    Disable any firewall programs. Turn Windows Firewall on or off.
    Create a new user account. Managing User Accounts and Logins (Windows 7).
    Reinstall using the HP Printer Install Wizard for Windows.
    If still unsuccessful, proceed to back up your files, and reinstall Windows 7.
    Hope this information is helpful, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Where do I find driver software for Windows 7 for HP Deskjet Ink Advantage 1515 Printer

    I have a new HP Deskjet Ink Advantage 1515 Printer.  When installing it Windows 7 keeps saying unable to
    install Deskjet 1510 as windows cannot find driver software.  Where can I find it.  I have the Disc and tried
    going online to no success.  Anybody help.

    Hello ALIBEE53, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are having issues finding the printer software.  I would love to help!
    I would recommend downloading and running the HP Printer Install Wizard for Windows.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Deskjet Ink Advantage 2645 All-In-One : Need Help

    Newly bought HP Deskjet Ink Advantage 2645 All-In-One printer and couldnt dial any numbers to fax a document. After restart the printer, it shows error code: 0XC4EB11C9. Tried to restart many times but still cannot fix it. Anyone can help to solve this matter?

    Welcome to the forums amylicious21
    I saw your post about the error code you are seeing on your Deskjet Ink Advantage 2645. This code is an Ink System Failure code.
    Please check out this guide, try the step and if that does not help, call HP to inquire about a replacement unit.
    Ink System Failure
    If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Deskjet Ink Advantage won't perform printing and scanning

    Good day,
    I have HP Deskjet Ink Advantage 2515. While I'm scanning a document yesterday, there's an error saying:
    "Scanner communication cannot be established. Ensure your product is powered on, check the connection, and  ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again."
    I've checked all the possible errors yet the error keeps coming back.
    One more thing is when i'm printing a document, it says that the Device is busy though i'm not performing any action.
    I've tried restarting my computers and used other computers to find out what's wrong with my device.
    Hope you read my concern as soon as possible.
    Thanks and good day again.

    Bump.
    Just want to know if someone can help me with my case?
    Thanks.

  • HP deskjet ink advantage 1515 can't copy a whole a4 size

    Hi,
    I have been using my HP deskjet ink advantage 1515 for 1 years around. but recently i have seen that the copying is now working.
    When i tried to copy a A$ size doc the output comes only letter size!! bottom part is of my doc is cut, i mean not printing??
    but scanners is working fine. so what could be the problem regadring this issue.
    If i print after scanning all works fine problem arises when i try to copy.
    bottom part does not prints!!

    As mentioned, the minimum bottom margins are 0.57 inches.
    By copying, you use both the scanner and hardware mechanism, this is a limitation of the print mechanism...
    While for priting you may change the settings from your computer, you cannot perform a such while copying... if your original A4 is printed from edge to edge it will be cropped while copying as those are the hardware limitations.
    As you mention that a full A4 becomes a Letter size, that fully meet the printer specification...
    11.69 inches (The lengh of an A4 sheet) minus 11 inched (The lengh of a Letter sheet) equals 0.69... quite soon to 0.57 inches which are not printable....
    I suggest scanning your original as a PDF, from Adobe Reader select File > Print and select to Fit or Shrink oversized image, that will reduce the print a bit to match the printer margins and will not be cropped.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Deskjet Ink Advantage 4640 e-All-in-one

    How do I setup the printer to be able to scan to my Mac.  When I try to do this, the message on the rpinter display says that I should make sure the softward is installed (which it is as I am able to scan manually from my Mac) and that "Scan to computer" is enabled. I cannot find where to enable this.  

    Hi @PaulaZ7 
    To enable scan to computer from your Mac you will need you will need to first ensure you have the full feature software installed, then go to HP Utility and in the Scan settings you will see the option to Scan to Computer. Choose Scan to Computer and Enable the feature here.
    Here is the link to download and install the software; HP Deskjet Ink Advantage 4640 e-All-in-One Printer series Full Feature Software and Driver - Mac OS ....
    You may find this document helpful too; How to Scan: From the Control Panel.
    please let me know if this resolves the issue, or if you require further assistance. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

Maybe you are looking for

  • Unable to load new information from configuration file /var/ldap/ldap_clien

    Hi all, When I run the command "ldapclient init", I got the error message: # ldapclient init -a proxyDN=cn=proxyagent,ou=profile,dc=example,dc=ca -a domainName=example.ca -a profileName=UserProfile -a proxyPassword=pwd 10.1.10.50 Unable to load new i

  • Anonymous vs session-based static content

    I am running the 7.0 Portal and I am running into a problem where all my static content is being served from within a session context, or not anonymously. This is causing MAJOR performance hits. Eventually, when this app hits production, all static c

  • "No valid material component found" when Routing upload using LSMW RCPTRA02

    I want to upload routings through LSMW RCPTRA02 incluing routing headers, sequences, operations and component allocations. But systems appears error CM 101 "No valid material component found" . Does anybody occurs the same error before? The materials

  • Transparency and complex 3D object

    Hello, My application builds a complex 3D object. With huge data (coordinates and points connections) the application generates a shape based on the TriangleStripArray primitive. (minimum 15000 triangles) The problem is that when I enable the transpa

  • Collapse multiply layers with different transparency into a single solid filled layer

    Hi, I want to collapse a complex scene with all different layers and different transparency into a single layer (or as few as possible) to optimize the flash file for online (were experince proformance issues). I have tried the combine and manually c