HP DeskJet Ink Advantage 3525 USB not detectable

My printer HP Deskjet Ink Advantage 3525 suddenly not detectable by the computer, the following were made for troubleshooting
- tried replacing USB cable, failed.
- tried connecting to other computer, failed to detect
In the computer where it is originally connected and installed, I
- tried connecting different printer, it was detected.
OS- Windows 7 Pro
Please assist.
Thanks

Hello DariusPH.
I understand you are receiving problems where your USB cord isn't detecting on your computer. You have tried the necessary troubleshooting steps. Please follow this HP document on Troubleshooting USB Connections For Windows 7.
If the document above doesn't fix your issue, then please follow this entire HP document on 'Device Setup Failed to Complete' or 'Unknown Device'.
Please inform me your troubleshooting steps and if this resolved your issue. I will continue to assist you if these documents don't resolve your issue.
Ashley
I worked on behalf of HP.

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