HP Deskjet Ink Advantage 3545 Ink Catridge Cannot move at a particular location.

My HP Deskjet Ink Advantage 3545 is fucntioning properly except that it stops prinitng at a particular point of a document. It will print fine all other documents without a problem. But there are some pages in my pdf documents which will create a problem in my printer while priniting. There is no problem in the document but the printer will stop printing and tells that the ink catridge cannot move. It is like I have 14 lines in my document. It will print fine upto 10 lines and after that the problem occurs. It will never print after that point. But it will print fine if I try to print any other different documents. I have check for paper jam or smearing and everything I could but none of them is helping. Please help me.

Hello Rabi_Th,
Welcome to the HP Forums.
I see that you are having some printing issues.
Is the issue only with the one program that you are using for that particular document?
I suggest that we start off by simply running the HP Print and Scan Doctor.
Let me know if you see any error codes or messages.
Write me back when you have time.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

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Deskjet Ink Advantage 3545

Dear All,
Hello,
I have a HP Deskjet Ink Advantage 3545 All in One printer. The problem i am facing is that printer starts printing even when the paper tray is closed and paper gets rolled. Earler it used to give amessage on compter screen that paper tray is closed.
Please any boby help.
thanks
Shobhit

Hello there! Welcome to the forums @ShobhitK ,
I understand your Deskjet Ink Advantage 3545 is printing when the paper tray is closed. I have had the same thing happen to me too! I, personally now leave my paper tray open all of the time to avoid the paper being fed through the rollers with the tray closed.
If that isn't an option for you, you could try running the Print and Scan Doctor tool if you are running a Windows operating system. The tool might correct any software errors to hopefully have the printer prompt you with the message that the tray is closed, if you happen to print with the tray still closed again.
If you are on a Mac, you can try Mac OS X: How to reset the printing system and re-adding the printer.
I hope that helps you! Happy Monday
R a i n b o w 7000I work on behalf of HP
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Can I connect HP Deskjet Ink Advantage 3545 to multiple routers

Hi
I recently purchased HP Deskjet Ink Advantage 3545 and have connected it to one wireless router. I have 3 routers at home to cover a large area. How can I connect HP Deskjet Ink Advantage 3545 to multiple routers?
Is giving a static IP address an only option? What are the drawbacks of using a static address, if any?

Hello purohito,
Welcome to the HP Support Forums!
HP printers, in your case the Deskjet Ink Advantage 3545, can only connect to one router. If you have three routers setup in your home, to print you will need to be on the network the printer is connected with.
If these routers are setup like repeaters, then it is possible for this to work, but not supported by printer support. If you are not sure if your setup is consisting of two routers being repeaters, watch this HP video to learn more.
Extending Wireless Network Range<---
JERENDS
I work on behalf of HP
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Incompatible ink cartridge for hp deskjet ink advantage 3545

I recently purchased hp deskjet ink advantage 3545. Till yesterday it was working fine. Today it started giving an error of incompatible ink cartridge. I have neither changed the cartridge neither refilled the ink. In this forum I read that it could be issue of power cable. However, I also have the printer power cable connected directly to a wall outlet. Please help.

Hi @kandyco,
Welcome to the HP Forums!
I understand that you are getting the incompatible ink cartridge error with your HP Deskjet Ink Advantage 3545. I am happy to help!
Please try the solutions within this incompatible ink cartridge guide. A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays on the Control Panel.
Hope this guide is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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HP Deskjet Ink Advantage 3545 Printer Black Print for Copy/Scan/Print not working

Whenever tried to Copy or Print with Black and White Print option nothing is getting Printed. Because of this issue my Color Cartridge is getting wasted. Please suggest ASAP resolution for it as I brought this print just few month back I was not expecting to face this issue. I want to Print my Documents with Black Cartridge so immediate suggestions are needed here. Thanks

Hi , I see by your post that you are unable to print, copy or scan in black. I will certainly do my best to help you. I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. Please try the steps in this document to see if it will help resolve this issue.Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-All-in-One Printer Series. Here is a document for cleaning the contacts on the Cartridge.A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays for HP ENVY 4500 and HP Deskjet Ink Advantage 3540 Printers. Are you using Genuine HP Cartridges?
What are the ink levels? If you appreciate my efforts, please click the 'Thumbs up' button below.
If there is anything else I can help you with, just let me know. Thank You.

Hp deskjet ink advantage 3525 cannot recognize 685 black cartridge, others are 655 cartridges

I have printer HP Deskjet Ink advantage 3525. The black cartridge was over and I was sourcing in Bangalore for 655, but couldnt find any where, but was able to get 685 in E-Zone. In the outer cover of 685, it was mentioned that is compatible with HP Deskjet Ink 3525. But after inserting the cartridge, I get a error in the printer - Incompatible Cartridge.
It is also an HP and since it was specified I bought this.
Now tell me the way to proceed.
Thanks
Regards
Dharini

Hello Dharini,
Welcome to the HP Forums.
I see that you are having an issue with the ink cartridge.
The reason why you are having an issue with that particular cartridge is because it is out of a different region as what the printer is purchase from.
In order to use the new cartridge, you would have to contact HP directly and have the printer Regionalized.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Deskjet Ink Advantage 4625e Refuses to Install

My printer is an HP Deskjet Ink Advantage 4625e (4620 series). Firmware Version: CAP1FN1451AR
First, this is what I can do with the printer:
Print internal ‘Test’ pages and reports.
Print documents in all applications from a wireless, networked laptop.
Print documents using ePrint.
My computer is an HP Omni All-in-one Running Windows 7 Home Premium X64
The issue is I am unable to (re)install the printer on the HP Omni using either ‘Add Printer’, HP downloads or the installation disk.
Hoping for a definitive solution.
Background: Just over a week ago I upgraded from Office Pro 2010 to Office Pro 2013. When I went to print I noticed the dfautl print was showing as One Note 2013. I selected the HP printer then hit print. I got an error message: Word Cannot Print this Document. There is no printer installed.
I tried to print using NotePad and an Adobe document (thinking it may have been Word related only). This did not work. I could print from any application using the Desktop. But, as noted, I can do so from the networked laptop.
On opening the Printers folder OneNote was set as the default. I changed the default to the HP printer. No luck. I was told it was not installed.
I ran Malwarebytes Premium and Microsoft Security Essentials to check for possible incursions. None.
I then tried System Restore. No change.
I then tried to repair the print program. No change.
I then uninstalled Office 2013. No Change.
I then tried the “Add Printer” function. No Luck. I was informed: “Unable to install printer. Some files are missing or incorrect. Reinstall the driver or try using the latest version.” (Screenshot 1)
I then tried to reinstall the printer. First as a straight reinstall then second after doing a complete uninstall using Revo Professional Uninstaller and an Advanced Scan.
This did not work, yet the printer is recognised as being on the wireless network during the reinstall process (Screenshot 2).
This is what I Cannot do: (Note: during any install attempt I disable both Malware Byes and Windows Security Essentials. I have also attempted installs with the Firewall turned OFF.)
Cannot reinstall on the system. It refuses to allow a wireless network installation even though it shows on the install screen (Screenshot 2).
If using ‘Add Printer, it says files missing or incorrect (Screenshot 1).
If installed using HP Download, I am able to input IP Address but it does not show the copmupter name. It says either. “Computer’s Network Name: Retrieving’ OR ‘Computer’s Network Name: Unable to Retrieve’ (Screenshot 3 & Screenshot 4 respectively).
When install fails, I get the screen asking to search for a solution (Screenshot 5) which then gives me instructions re a download ‘Helper Application’ (Screenshot 6).
After attempting to follow those instructions, the downloaded ‘solution’ does not work (Screenshot 7).
Instead of trying to install over the wireless network I have tried using the USB Install process. The printer then only installs as a ‘Fax’ Printer. On checking the Device Mager – Show Hidden Devices – it shows a ‘Multifunction Device’ with a yellow exclamation mark (!) next to the driver. On checking, it says I need to reinstall the driver.
Any attempt to convert the USB connection (even though it only installs as a fax printer) to a wireless connection fails.

Hi @jindo53,
Welcome to the HP Forums!
Thank you for a very well detailed post! From what I have read, I understand that your HP Deskjet Ink Advantage 4625e is refusing to install either as a Wireless or USB connected printer, on Windows 7. I am sorry to hear this, but I am happy to help!
Please take a look through this guide, 'Unable to Find Printer' Error Message Displays for the HP Officejet 4620 e-All-in-One and HP Deskje....
Tips to avoid wireless connection issues
The following tips can help prevent wireless connection issues. You might need to experiment with each of these tips to secure a successful wireless connection.
Move the product, the computer, and the access point (router) closer together.
Remove any metal objects that are between the product, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with a wireless transmission.
Move any device that emits radio signals farther away from the HP product. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
Accept or allow any firewall pop-up messages that display during the software installation.
If you connect to a virtual private network (VPN), temporarily disconnect from the VPN during the HP software installation (see your VPN software for further details).
If you have MAC address filtering enabled on your router, you will need to add the HP product's MAC address to the address filter list. You can find the MAC address on the Network Configuration Page. Follow instructions for your router to add the address.
If that does not help, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any Antivirus programs. Disable Antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Create a new user account. Managing User Accounts and Logins (Windows 7).
Reinstall using the HP Printer Install Wizard for Windows.
If still unsuccessful, proceed to back up your files, and reinstall Windows 7.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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Where do I find driver software for Windows 7 for HP Deskjet Ink Advantage 1515 Printer

I have a new HP Deskjet Ink Advantage 1515 Printer. When installing it Windows 7 keeps saying unable to
install Deskjet 1510 as windows cannot find driver software. Where can I find it. I have the Disc and tried
going online to no success. Anybody help.

Hello ALIBEE53, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues finding the printer software. I would love to help!
I would recommend downloading and running the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Deskjet Ink Advantage 2645 All-In-One : Need Help

Newly bought HP Deskjet Ink Advantage 2645 All-In-One printer and couldnt dial any numbers to fax a document. After restart the printer, it shows error code: 0XC4EB11C9. Tried to restart many times but still cannot fix it. Anyone can help to solve this matter?

Welcome to the forums amylicious21
I saw your post about the error code you are seeing on your Deskjet Ink Advantage 2645. This code is an Ink System Failure code.
Please check out this guide, try the step and if that does not help, call HP to inquire about a replacement unit.
Ink System Failure
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Deskjet Ink Advantage won't perform printing and scanning

Good day,
I have HP Deskjet Ink Advantage 2515. While I'm scanning a document yesterday, there's an error saying:
"Scanner communication cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again."
I've checked all the possible errors yet the error keeps coming back.
One more thing is when i'm printing a document, it says that the Device is busy though i'm not performing any action.
I've tried restarting my computers and used other computers to find out what's wrong with my device.
Hope you read my concern as soon as possible.
Thanks and good day again.

Bump.
Just want to know if someone can help me with my case?
Thanks.

HP deskjet ink advantage 1515 can't copy a whole a4 size

Hi,
I have been using my HP deskjet ink advantage 1515 for 1 years around. but recently i have seen that the copying is now working.
When i tried to copy a A$ size doc the output comes only letter size!! bottom part is of my doc is cut, i mean not printing??
but scanners is working fine. so what could be the problem regadring this issue.
If i print after scanning all works fine problem arises when i try to copy.
bottom part does not prints!!

As mentioned, the minimum bottom margins are 0.57 inches.
By copying, you use both the scanner and hardware mechanism, this is a limitation of the print mechanism...
While for priting you may change the settings from your computer, you cannot perform a such while copying... if your original A4 is printed from edge to edge it will be cropped while copying as those are the hardware limitations.
As you mention that a full A4 becomes a Letter size, that fully meet the printer specification...
11.69 inches (The lengh of an A4 sheet) minus 11 inched (The lengh of a Letter sheet) equals 0.69... quite soon to 0.57 inches which are not printable....
I suggest scanning your original as a PDF, from Adobe Reader select File > Print and select to Fit or Shrink oversized image, that will reduce the print a bit to match the printer margins and will not be cropped.
Shlomi
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Can I exchange HP Deskjet Ink Advantage 1515 which is under warranty to others printer?

Since I found that my printer( HP Deskjet Ink Advantage 1515) which using ink with model 678 cannot cover my huge printing job, is that possile that I can trade in my printer and upgrade to another printer which is using the ink model of 46?

I would suggest you contact HP to discuss the upgrade options that may be available. You can contact HP as shown in the document here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Deskjet Ink Advantage 4640 e-All-in-one

How do I setup the printer to be able to scan to my Mac. When I try to do this, the message on the rpinter display says that I should make sure the softward is installed (which it is as I am able to scan manually from my Mac) and that "Scan to computer" is enabled. I cannot find where to enable this.

Hi @PaulaZ7
To enable scan to computer from your Mac you will need you will need to first ensure you have the full feature software installed, then go to HP Utility and in the Scan settings you will see the option to Scan to Computer. Choose Scan to Computer and Enable the feature here.
Here is the link to download and install the software; HP Deskjet Ink Advantage 4640 e-All-in-One Printer series Full Feature Software and Driver - Mac OS ....
You may find this document helpful too; How to Scan: From the Control Panel.
please let me know if this resolves the issue, or if you require further assistance. Thanks.
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Sunshyn2005 - I work on behalf of HP

HP Deskjet Ink Advantage 4640 e-All-in-One Printer,Fax

Hello, I have just bought the deskjet ink 4640.
Now I need to set the fax to get the faxes on my pc or mac but I cannot find the "digital fax" in printer utility.
please help

Hello stouras,
Welcome to the HP Support Forums!
I see you are trying to setup your Deskjet Ink Advantage 4640 to send faxes to your Mac. It is odd that that setup option is not in the HP Utility, it is possible something has not installed correctly.
I see that this printer did not come with a C.D for Mac, did you have a chance to download and install the software? If not, use this link to do so: HP Deskjet Ink Advantage 4640 e-All-in-One Printer Drivers. Select you version of Mac, then click next. Click Driver - Product Installation Software and then download.
Once the download is complete, install the software and see if the HP Utility has the option to set up the fax to PC.
If you had installed the software, lets try uninstall and installing again; Go to Finder>Applications>HP> HP Uninstaller. While in the uninstaller, before clicking uninstall I want you to hold down the three button to the left of the key board (CRTL+Option+Command) and then click unistall.
Once the software is uninstalled, click the Apple icon and then check for updates. Install any and all updates and restart the computer.
Use the above link to download the software and install.
Let me know if this helps.
JERENDS
I work on behalf of HP
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HP 301 cartridges compatible with HP Deskjet Ink Advantage 2515 All-in-One Printer

Hello,
I would like to to ask you to assist in Case Number : 3015257645, where I have explained I have bought a HP 301 combo ink cartridge pack (black + tri-colour) and I understand that it is possible to make it compatible with HP Deskjet 2515 through a regionalization reset proceedure.
Thank you in advance!

Hi,
The HP 301 ink cartridge are not intended for any printer of the HP Deskjet Ink Advantage Series, it cannot be used with the HP Deskjet Ink Advantage 2515.
The printer series is only available in specific countries, for Europe you may use the HP 650 ink cartridges for the printer, if those are available in your country (those are not avaiable in any european country but mostly in Eastern European countries).
Please let me know what country you have moved to, I will do my best to guide you further as possible.
Shlomi
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HP Deskjet Ink Advantage 3545 Ink Catridge Cannot move at a particular location.

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