HP Deskjet Ink Advantage 4615

Hi, I just purchase a HP Deskjet Ink Advantage 4615.
The problem is when the printer goes into sleep mode, it will not automatic wake up.
I need to switch off the power and on it back again.
Is there any way to disable the sleep mode?
The sleep mode only hav 5 mins sleep, 10 mins sleep and 15 mins sleep.
Please assist.
Thank you very much
Terence

Hello Noob,
I'm sorry to hear about the frustrating experience with your Deskjet 4615 printer not function correctly for you. I would like to help you.
I am unsure of a few things and would greatly appreciate if you could respond with some information.
I would like to know the following:
Which Operating System are you running? Windows or Mac
Where you able to successfully install the software/driver, or did you see the installation stop or give an error message?
In the meantime, here are a few things you can try:
Reset your Printer and Restart your computer.
If you are running a Windows Operating System, download and run the Print and Scan Doctor which will search for printing and scanning issues and either correct them or tell you where the issue is so you can better target where the problem is coming from.
Hope to hear from you shortly!
Take care
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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