Hp deskjet ink advantage 5525 - fails to use or configure WiFi port "CN2AK1BC8B05SX"

HI,
my printer can't print the documents I want to make it print.
I'm trying to write down the problem as clear as I can.
First: when I want to print something just nothing happens, although the documents can be seen on the printer's list as awaiting documents.
Second: usually nothing happens, but once a window popped up after a certain time, with the warning about 'cannot comunicate via port CN2AK1BC8B05SX' or something like that. Unfortunately, I couldn't produce this "Error message"
since it first popped up.
Third: I have tried already to configure somehow this port - "it can be chosen from a list of available ports" but each time I ran into a message "an error has occured during the configuration,operation cannot be completed
(error: 0x0000007b)" or likewise.
Fourth: it's funny but "loading information from device" works fine, the Printer Assistant starts and I can use it wihout any problems except that I can't configure that "mysterious" port as you can read above.
Fifth: since the first occurance of the error I' ve several restarts but it couldn' help. The printer asked for an 'IP refresh', but either I made it wrong or it makes no sense in this situation. Certainly I have already tried to solve this 'IP refresh' and also followed the guidance about this topic.
Please tell me how this problem shall be fixed. Thx

Hi, since then I've refreshed the driver so it's the most up to date now but the problem still hasn't been solved.
Any suggestions?

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I work on behalf of HP
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Hi @MaxN ,
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Welcome to the HP Forums!
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Hi @jindo53,
Welcome to the HP Forums!
Thank you for a very well detailed post! From what I have read, I understand that your HP Deskjet Ink Advantage 4625e is refusing to install either as a Wireless or USB connected printer, on Windows 7. I am sorry to hear this, but I am happy to help!
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Tips to avoid wireless connection issues
The following tips can help prevent wireless connection issues. You might need to experiment with each of these tips to secure a successful wireless connection.
Move the product, the computer, and the access point (router) closer together.
Remove any metal objects that are between the product, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with a wireless transmission.
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Clean boot the computer. How to perform a clean boot in Windows.
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Create a new user account. Managing User Accounts and Logins (Windows 7).
Reinstall using the HP Printer Install Wizard for Windows.
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RnRMusicMan
I work on behalf of HP
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Hello @HarpreetS , and welcome to the HP Forums, I hope you enjoy your experience!
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hp Deskjet Ink Advantage 2515 printer scanner copier.

To Whom it may concern,
I own HP Deskjet Ink Advantage 2515 printer scanner copier. My black cartridge is over but the colour one is still ful. However I am unable to take coloured prints. Kindly revert as soon as possible by email on the following email id: [Personal Information Removed]
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Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Hp deskjet ink advantage 5525 - fails to use or configure WiFi port "CN2AK1BC8B05SX"

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