HP Deskjet Ink Advantage won't perform printing and scanning

Good day,
I have HP Deskjet Ink Advantage 2515. While I'm scanning a document yesterday, there's an error saying:
"Scanner communication cannot be established. Ensure your product is powered on, check the connection, and  ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again."
I've checked all the possible errors yet the error keeps coming back.
One more thing is when i'm printing a document, it says that the Device is busy though i'm not performing any action.
I've tried restarting my computers and used other computers to find out what's wrong with my device.
Hope you read my concern as soon as possible.
Thanks and good day again.

Bump.
Just want to know if someone can help me with my case?
Thanks.

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