Hp deskjet keeps printing alignment page

Hi:
Since i changed operating systems from WindowsXP32bit to Windows7 64bit, my printer keeps printing alignment pages. It will do it when i power on the printer, and it will do it after each printout. So far ive looked at HP's deskjet page. The HP Toolbox software isnt supported by Windows7, meaning that the handy print alignment and cartridge ink level software cant be used. I went to Hp's print alignment page ,they give you steps on what buttons to press on the printer to print an alignment page, to clean the printheads,print a print quality diagnostic page [which didnt work] ,and also to calibrate linefeed. I also cleaned the ink cartridges and removed any dry ink on them.
None of that seemed to help. Does anyone know a solution to this? [this printer does not have a scanner by the way].
I like this printer, and since theres no "windows7 compatible" HP inkjet printers available at this time, id like to keep this one.
Thanking you

The driver for the Deskjet 5150 is delivered though Windows Update as described here. The Deskjet 5550 driver would also be compatible, I would recommend the HP version rather than the earlier Microsoft version.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro 8000 -- keeps printing alignment page

I was having troubles with the black ink not printing correctly so after doing many cleanings I decieded to manually clean the print head. I took the printhead out of the printer then wipped the part where the ink comes out with a most paper towle. After I put the printhead back in the printer printed a print alignment page. OK. Now when ever I print anything the printer will after the print job is done print another alignment page. Is there a way to make it stop? Thanks for you help.
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@MacNeilBlue- I am sorry that you are having an issue with the alignment page printing repeatedly. I would remove, and reseat the cartridges. Then I would repeat the alignment process as shown below.
Open the HP product software:
Windows XP: Click Start ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows Vista or Windows 7: Click the Windows icon ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows 8:
Right-click or tap and hold the lower left corner of the screen, and then click or tap Search from the menu.
Click or tap Apps ( ) if it is not already selected.
Type HP in the search box.
Click or tap your printer ( ).
NOTE:You can also open the HP product software from your computer desktop: double-click the icon for your HP product ( ).
The product software opens in a new window.
In the product software, double-click Printer Actions ( ).
Double-click Maintenance Tasks ( ). The HP Toolbox opens.
Click the Device Services tab.
Click Align Ink Cartridges , and then follow the on-screen instructions to print the alignment page.
Lift the scanner lid.
Place the alignment page with the printed-side down on the right front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
Figure 6: Place the alignment page on the scanner glass
Close the scanner lid.
Press the button next to OK on the control panel display ( ) The product scans the alignment page.
When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display ( ) to complete the alignment.
I am a former employee of HP...
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HP DeskJet 3510 Printer Alignment Page Doesn't print correctly.

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Other Info : PC is running Windows . Other PC has same problem running Windows XP. Wifes Phone is using PrinterShare app. Any information or helpful advice is appreciated thank you guys in advance.

Finally, after installing and uninstalling the print cartridges on my HP-3510 around 10 times; I finally got the alignment page to print and then scan successfully. It's a nice, very economical printer when it works properly. I was on the verge of tossing it but glad I didn't. I guess the lesson is that persistence can pay off. My thanks to the other two contributing posters.

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This question was solved.
View Solution.

Hello @menybiton ,
Welcome to the HP forums.
I understand your printer is stuck on printing alignment page.
I would like to help you.
I would remove the ink cartridges.
Then preform another hard reset.
When the printer asks for the missing ink cartridges, reinstall them.
Aardvark1
I work on behalf of HP
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Failure to print alignment page after changing ink cartridge

I just replaced the tricolor ink cartridge in my ENVY 5530 printer and after installing the new cartridge the unit is stuck in a loop of "Now printing alignment page..." however there is no noise indicating that the page is being fed. Attempts to cancel the action also result in a prolonged "Cancelling ..." but with no action. Based on other comments in this forum I have:unplugged the unit.removed all ink cartridgesRestarted the unit - where in I receive a message that I should use the power off button to prevent damage to the unit.reinstalled the cartridgesAttempted to print the alignment pageHowever the cycle simply repeats itself.Any assistance would be appreciated - the unit was functioning perfectly fine before it simply ran low on ink and used the ink cartridge sent by HP Ink service as the replacement unit. Many thanks in advance.

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I am mad as hell at HP tech support. After changing my black cartridge the printer would not print out the alignment page. After much consult with "Dylan, from India" I was told to buy another cartridge and try that. If that did not correct the problem, HP would ship me another printer.
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HI vbrown,
Does it attempt to print the alignment page, and then give you an alignment failed message?
If you are able to print are you getting any black ink printed on the paper?
If the black ink cartridge you just purchased printing then this is why you are having a issue aligning the printer. If the cartridge is an original HP cartridge and is still in the warranty date located on the cartridge and is found to be defective HP will replace the cartridge with a working one.
I am an HP employee.
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Regards,
Bob Headrick, MS MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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OK, let's do a couple of things:
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WARNING - this will delete ALL of your printers!
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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I just installed a new color and a new black ink cartridge into my HP Envy 5531. I have never had an issue with this printer before, owned it for 2 years. After installing it, it tells me to print an alignment page, I press ok. The alignment page comes out only blank. So they cannot scan the alignment page. Now my printer prints like it's running low on ink, but it says that it's full with color and black ink.

Hi @Aly9008,
I would be happy to help you work towards a solution. I understand you have installed new cartridges, the levels are good (full), but your print quality is poor. Please use the following document to troubleshoot the issue; Fixing Print Quality Problems for the HP ENVY 5530 e-All-in-One and Deskjet Ink Advantage 4510 e-All....
If the issue persists, I suggest calling us. Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. We will, at our option, either replace products under warranty that prove to be defective or refund the purchase price.
We could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
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Hp officejet pro 8500 will not print alignment page

Hi, I saw that others on this thread where having similar problems and I was wondering if anyone could help.
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HP 5520 all-in-one will not print alignment page

Printer printed page as if there was no black ink. Replaced cartridge and tried to align but would not print a proper alignment page. Replaced all cartridges.Page it prints is not recognized in scan. I have tried everything. UnPlugging, reload paper, new driver, new install, I need to print tax info and the **bleep** thing will not align, will not copy, will not print. Help

The post here has links to a troubleshooting document for the Photosmart 5520. If the steps there do not resolve the issue please call HP Support, even if the printer is not longer under warranty. In the US or Canada call 1-800-HPINVENt, elsewhere see the document here for contact information.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

OJ 8000 prints alignment page with every job

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Hi Everyone,
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Hope this helps.
Although I am an HP employee, I am speaking for myself and not for HP.
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Photosmart - Printing alignment page problem

Setting up my printer and it is trying to print the alignment page but every time it prints a blank page. I am pretty sure it's a hardware problem (cartridges are brand new) but cannot nail down the exact reason why.
Thanks in advance.

What printer model? What operating system? Make sure the clear protective tape has been removed from the cartridges.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Thank you for your patience to resolve the printer problem. Being a brand new printer there was a good chance that it was a setup issue such as the rear door, front door, paper rollers, or ink cartridges not being in place.
After all the troubleshooting for the hardware setup, we can try the printer reset. With the printer turned on, disconnect the power from the back of the printer, wait about 15 seconds, press and hold the # and the 3 buttons at the same time, reconnect the power cord to the back of the printer, and release the # and 3 buttons. Click here to see details on how to perform a partial reset to the printer.
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Click here if you would like to see and use the HP Product Warranty Check tool.
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Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

Hp deskjet keeps printing alignment page

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