HP Device Manager Issues - Unable to deploy images taken with a particular OS to a different OS

Hi all,
I have been trying to deploy an image taken from a HP T5565 (Thin Client) with the HP ThinPro 4 operating system, to a HP T5565 with the HP ThinPro 3 operating system. Does anyone know if this is possible?
I am also having the same issue when deploying an image taken from a HP T610 - Thin Pro 4 thin clent, to a HP T610 - Thin Pro 3 Thin client.
I take the image by right clicking on the thin client, clicking on 'Send Task', Imaging, then Capture Image.
I deploy images in the same manner, but instead select the image from the Templates window. It works fine for Thin Clients running on the same OS.
I would appreciate any assistance with this!
Regards,
Remo

Remo,
You will want to ask this on the HP Enterprise Business Community.
You may need to re-register to post questions as it is a separate forum.
Here is the section for Thin Clients and other Workstations.
http://h30499.www3.hp.com/t5/Desktops-and-Workstations/ct-p/bsc-403
Good luck.

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