HP Director won't work with Wireless Print Server

I have an HP 5500 Office Jet all in one.  It comes with bundled software called HP Director that enables scanning, printing, and faxing.  The software worked fine while I had the printer connected to my pc with a USB cable.
To give myself flexibility I installed a WPSM54G Linksys Wireless G Printserver.  There is no direct connection between my printer and pc anymore.
Printing still works fine.  This is being handled by the Linksys software.
The HP Director no longer can find the printer.  When I try to scan (for example) using HP Director, I get a message that "an error occurred communicating with the printing device...".  It presumably is looking for a direct USB connection, and not finding one.
I can't find a fix on the HP site, but I imagine there must be one.  Wireless print servers have been around for quite a while.  Is there a download that will solve this problem?
Thanks for your help.

Hi JoJoh,
I can't be of much help with the printer but I just checked my "Pages" and my version number is 4.0.2. I'm using iWork 09. Perhaps you need to update? I just checked the "Snow Leopard Compatible" site and found "Apple Pages 4.0.2" is compatible. It didn't mention 1.0.2. I'm so sorry. That's pretty rough when it's how you make your living.
As for the printer, I have an HP Photosmart C4580 which wouldn't print. I finally just deleted all the printers on my MacBook and used my Snow Leopard install disk and selected the "Optional Install" which allowed me to just reinstall the printers. My HP is now working fine. I do feel like this is just a work-around until HP gets things sorted out. I say that because even though my HP now works, the only place it shows up is in my users folder. It's not in my Applications folder, but as long as it works for now, I don't care.
Hope I was of some help to you. Best of luck!

Similar Messages

  • Macbook Pro won't work with HP print server n2101?

    Hi all, happy New Year.  I have a new Macbook Pro and I am trying to hook it up to my HP print server n2101 and my HP psc 2210 all-in-one printer.  The mac recognises the server (and vice versa), the mac prints when connected directly to the printer but the server refuses to connect with the mac (keeps showing 'idle')  Anyone have any ideas how to fix it?  Very disappointed as all things mac usually work with no probs!

    Hi, I used the Mac setup instructions, not the PC ones.  The printer was automatically recognised in print and scan when I connected it with a USB cable.  I accessed the server's web-based page and followed all the instructions, but still no joy.  Thanks for the tip about posting.  I have just posted in the section you suggested, so let's see what happens.  From a quick scan around the apple forums, lost of other people seem to having precisely the same problem (and not just with HP printers!), but unfortunately, no-one seems to be offering a solution!  And trying to get through to the apple online support is a complete waste of time.  They've been 'not available' for two days now.  Christmas/New Year shutdown, I suppose.  Thanks for all your help, though!

  • HP C309a set-up with wireless print server

    My HP C309a wireless radio no longer seems to work (run diagnostics, reset to factor defaults, etc, over and over without luck), so now I'm trying to set it up with a Linksys Wireless-G print server (WPS54G).  I've gone thru all of the linksys print server set-up steps, but the wireless connection fails.  I turned off the wireless radio on the printer, but are there other steps I need to take to get the wireless print server to work with this printer?  Thanks.

    Have you reset the printer - turn it off, hold # and 6 keys while turning back on.  This can sometimes reset the wireless radio....sometimes not.
    Honestly, I don't know a lot about wireless print servers other than they are hard to set up and its best if the server and your router are made by the same company - and that they usually only support printing.
    Another off the wall option is to use powerline Ethernet (google it).  This uses the power lines in your home to transmit Ethernet signals.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP psc 1315xi with wireless print server

    Printer = HP 1315xi, Wireless Print Server = Linksys WPSM54G.  Computer #1 = Windows Vista (64-bit), Computer #2 = iMac using OSX.
    I set up the Windows Vista computer on 198.162.1.101 using the HP 1300 driver listed in the setup.  I can only print one document and then printing fails.
    I set up the  OSX computer on 198.162.1.101 but couldn't find a listed driver that workes. Also, OSX give the ip address as 198.162.1.104.  I tried that with no success.
    The HP 1315xi works fine on both computers when connected directly via USB
    Any ideas on what to try next?
    Thanks,  Ira

    Update - I have gotten the printer to work under Parallels once I assigned it to an LPR queue. Still no progress on the Mac side

  • Internet won't work with wireless and ethernet connected at the same time.  Airport extreme

    Why can I not connect ot the internet when both the ethernet cable is connected.  The connection is fine when only on wireless and fine when only the ethernet cable is connected but won't work when the cable is plugged in.
    any ideas?

    opps  forgot to set router as bridge  turned off NAT and problems solved

  • IMac not working with wireless printer

    I have purchased an iMac running OS X mavericks 10.0.2 along with an HP 4260 printer.  I can now print from my iPhone 4S and iPad mini but not from the iMac unless I have the USB plugged in.  It just keeps telling me that it can't find my device. Help

    Hi maxskingsley,
    If you are still unable to print from your iMac, the first thing to check wouId be that the printer and the iMac are on the same network.
    Now if both devices are on the same network, next I would suggest an uninstall, and reinstall of the software for the printer. To start, I have included the document 'Uninstalling the Printer Software' http://bit.ly/1amRotF. Please click on your operating system, and follow through the steps.
    When the software is uninstalled, you will need to reset the printing system of your Mac. I have included the document 'OS X Mavericks: Reset the printing system' http://bit.ly/1bS2qrh. At this point you do not have to re-add the printer. After resetting the print system on the Mac, the next step will be to complete a verify and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions' http://bit.ly/1bjFnnP. For step 3, the disk that you do want to select is the hard drive. One the repair of the disk permissions is complete, please restart your Mac.
    At this point you will need to reinstall the software for your printer. I have included a link to download the 'HP Officejet 4620 e-All-in-One Printer series Full Feature Software and Drivers - OS X 10.9 Mavericks' http://bit.ly/1lC0Orf. After the download has completed, please open the software, and follow through the on screen instruction for installing the printer.
    The last step will be to make sure that you have all the latest updates from Apple. Please click on the Apple icon, and then Software Update. Please install all available updates.
    Now please try to print from the iMac. Are you able to print successfully?
    Regards.
    I work on behalf of HP

  • HP C6180 not responding with wireless print from Mac OS X 10.9

    My Printer does not work with wireless printing from my Macbook Air OS X 10.9
    I tried all the normal stuff I can find.
    The text that is there is: The Printer is not responding.

    Hi XavierMaassen,
    I understand you have a Photosmart C6180 that you're having issues using in Mac 10.9. I'm sorry to hear this has been happening, but I will certainly do my best to assist you.
    I'm wondering how you installed the printer. If you had it installed prior to upgrading to 10.9 that could be part of the problem. There are currently no HP drivers available for this printer for 10.9, so you need to uninstall the HP software and install the printer via the Apple updates. Once you do that you should be able to print normally and scan using 3 different methods.
    Hope this helps, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • HP Director software won't work since I installed Linksys Wireless Print Server

    I have an HP 5510 Office Jet all in one.  It comes with bundled software called HP Director that enables scanning, printing, and faxing.  The software worked fine while I had the printer connected to my pc with a USB cable.
    To give myself flexibility I installed a WPSM54G Linksys Wireless G Printserver.  There is no direct connection between my printer and pc anymore.
    Printing still works fine.  This is being handled by the Linksys software.
    The HP Director no longer can find the printer.  When I try to scan (for example) using HP Director, I get a message that "an error occurred communicating with the printing device...".  It presumably is looking for a direct USB connection, and not finding one.
    I can't find a fix on the HP site, but I imagine there must be one.  Wireless print servers have been around for quite a while.  Is there a download that will solve this problem?
    Thanks for your help.

    kts0347 wrote:
    ...My printer interfaces wirelessly through my print server.  So, HP Director doesn't see the printer, and fails to run the tasks it is offered for - scanning, photos, faxes....
    Exactly my point.  These services: scanning, photos and faxes will never work through a print server.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Wireless print server that works with Macs and Epson R1800?

    Hi,
    I'm looking to buy a wireless print server, which I could use as if the printer was connected directly to my Mac. So basically, it just needs to have printing over IP port (like port 9100 on HP JetDirect) and drivers for Mac OS X (or ideally, no special drivers needed at all). Devices that do sharing of the printer only over LPD (older Unix), SMB (Windows), IPP (Cups / newer Unix) or similar protocols is not what I'm looking for here.
    The reason why LPD, SMB and IPP are not an option is that I'll need utilities such as Epson Printer Utility to work over the network too.
    It looks like Linksys, Belkin and some other have products that allow access to the printer over port 9100 (standard HP JetDiret's port) as if the printer was connected directly to the computer. However, for the most part I was able to find only success stories for Windows users.
    Windows has standard driver that allows connection to the printer to be easily switched from USB port to network port. Does OS X comes standard with that feature, or is the special driver needed?
    Most importantly, has anybody had success with printing from Mac through wireless print server (any brand) to Epson R1800? Did the Epson Print Utility (checking the ink levels, checking and cleaning the head, etc) work? Any special drivers needed?
    Thanks

    direwolf has hit the nail on the head - the Epson driver won't work for IP printing. The Epson driver is a Carbon driver, where they build the comm protocols into the driver instead of enabling use of the standard protocols on OS X (that are part of the CUPS system). You'll need a CUPS driver to use the standard network protocol(s). The printfab driver is a CUPS driver.
    Exception - the Apple Extreme/Express/etc print servers have firmware that make them work like Macs - Mac-to-Mac sharing works with USB-only drivers! I hesitate to recommend the Extreme/Express, because Apple can't seem to get all the kinks out.

  • Mavericks won't work with my cannon printer/scanner Cannon MP560 what can I do to solve this?

    mavericks won't work with my cannon  Cannon MP560 printer/scanner what can I do to solve this?

    Try restarting the device first..
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
    Then press and hold the Sleep/Wake button until the Apple logo appears.
    If that doesn't help, try here > iOS: Troubleshooting Messages

  • Sharing Linksys Wireless Print Server with MAC and PC - How to do?

    I have lost the capability to share a printer on my network by using the Linksys Wireless Print Server-model number WPS54G -V2. Prior to having to return my previous Print Server on an RMA, I was able to use the MAC and PCs on my network. I have a PowerGook G4 with MacOS X 10.4.10. I also have a Airport Extreme Base Station V5.6. The printer on the network that is being shared is an Epson Stylus Photo 820. Recently, when trying to reconfigure the network, I updated the software on the Airport Extreme...so I think after that, I am no longer able to share this printer using current network configuration. As information, I will share how I got the network to share the printer BEFORE I had to replace the previous Print Server and BEFORE I updated the Airport Extreme. Please see this link:
    http://www.macosxhints.com/article.php?story=20050406151311940
    Even though this was for a different type of Print Server, this worked for me.
    When reconfiguring the new Print Server, I contacted Linksys...as had some difficulty until I found out how to assign a static IP to the new Print Server. When trying to talk to them about the Mac issue, and sharing the printer, they shared this link with me...which may be helpful to some, but I found that this does not work for me...
    http://www.macosxhints.com/article.php?story=20060404021600193
    I have been trying to work through the issue, but feel I may now have some compatibility issues between the Airport Extreme and the Epson printer.
    Further details are that I use 10.0.1.78 for the assigned IP address for the Print server. My router (which is the Airport address) is 10.0.1.1. I have tried IPP printing option, LPD printing option...and IPP printing at least returns a status on the Print Server as "printing" as opposed to "idle". I have checked the Print status on the Mac, and I have received two (2) different error messages as to why the print job failed. They are:
    "the process "picwpstops" stopped unexpectedly with status 1"
    and
    "the process "rastertoprinter" stopped unexpectedly with status 1"
    The latter happens when I follow the instructions on the second link I attached on this topic...with the only change being that I select IPP printing as opposed to LPD printing.
    Anyone that has any insight into HOW to configure the mysterious settings for Mac OS printing so that it can be compatible with a Wireless Print Server, please feel free to comment. In the meantime, I am thinking that the links above could help some people...just not me at this point given my current configuration and versions of software/firmware and perhaps the printer I am using.
    Greatly appreciate your consideration, and any suggestions to anyone that might understand what these error messages mean when checking the printer status after sending a file for printing.
    Thank you

    1. No, you don't have to make a bootable clone.
    2. If you use the drive for a bootable backup, then you cannot use the drive for other types of storage unless you partition the drive and make more than one volume.
    3. No, it will not try to boot the computer. You must designate the startup volume using Startup Disk preferences.
    If you wish to use the drive on both a Mac and a PC, then either you make two partitions - one for Mac and the other for the PC or you must format the entire drive using FAT32 so the drive can be used for read//write by both operating systems. If you do this then you cannot use the drive for a bootable backup nor can you use it with Time Machine.
    FAT32 is slower for read/write on the Mac than using Mac formatting.
    Optimally, I would suggest you partition the drive into two volumes. One volume formatted for the Mac and the other formatted FAT32.
    You can send files from a PC to a Mac and vice-versa using File Sharing. Select Mac Help from the Finder's Help menu and search for "file sharing" or "sharing" to find help articles. Also see,
    Mac OS X 10.5 Help- Setting up a Mac computer to share files with Windows users
    Mac OS X 10.5 Help- Setting up a Windows computer to share files with Mac users
    Mac OS X 10.5 Help- Sharing with Windows computers

  • I have a HP 3055 all in one attached to a wireless print server. I got in working on one laptop Win7

    I have a HPa  3055 all in one attached to a wireless print server that works with one Dell laptop that I upgraded from XP. But I can't get a New Toshiba Win7 to work wireless, but only with cable.

    Do you have a wireless router?  How is the print server configured with that?
    On the Win7 machine, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
    What does it say?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Printing to a Linksys Wireless Print Server with my MAC

    have a small home network using an ATT DSL modem-router. I have several PCs hardwired to the router and 1 older MAC wireless. I have a MAC G4 laptop and a Dell laptop (my wife's) also connected wirelessly and all work well. I have added a Linksys wireless print server today and am able to get my wife's laptop to print easily and reliable as does the hardwired Dell. What I need is to get my MAC laptop to print wirelessly as well. I have tried all the options in the printer set-up but it does not see the print server. Linksys does not support MAC and there are no MAC drivers for the print server to download that I know of. Does anyone know of a fix on how I could configure this equipment so I can print wirelessly from my MAC laptop. Or perhaps bypass the print server and print using the modem-router and the same printer. I would appreciate any suggestions one could lend. Thanks much.
    Power Book G4 17" Mac OS X (10.4.10) Virtual PC capable

    Looking at figure 8-5 and the text to its left in the User Guide.
    Click Add in Printer Setup, then select IP printer > IPP. Enter the print server's IP address AND queue name P1. With that info filled in OS X has all it needs to address the printer on the print server.
    Download and install the CUPS driver version 1.1.0, and choose it when you Add in Printer Setup.

  • Problem with wireless printer HP photosmart by using iPad

    How can I use my wireless printer HP photosmart D 7460 with my iPad?
    jacques

    I don't see your printer on the list of AirPrint capable printers: http://support.apple.com/kb/ht4356.  If it isn't AirPrint capapble, the options are as follows:
    HP may have an app in the App store that will allow your printer to have limited capabilities (not AirPrint).
    One or more of the 3rd party printer apps in the Apps Store may work with your printer (again not AirPrint).
    Download a 3rd party program to your PC/MAC that will allow you to use shared printers as if they were AirPrint capable.  Your iPad will see the printer as an AirPrint cabable printer, but the PC/MAC the software is installed on must be up and running.  A few such programs are Printopia, AirPrint Activator, FingerPrint by Collobos.

  • I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

    I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

    apikoros wrote:
    The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
    1)  I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access.  But do I have to  change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
    Resetting the password you will need to do for each device... the utility cannot even see those old units.
    So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
    2)  Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
    N.Korean hackers.
    [Edit] Whoops-- one more question:  I want to partition the TC's disk, but Disk Utility doesn't see it.  What do I need to do?
    You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
    Look at Q3 here.
    http://pondini.org/TM/Time_Capsule.html
    Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

Maybe you are looking for