HP Drive Encryption Error: Unable to unlock media.

Hi I looked around to see if anyone else is stuck with the same issue I am in but I haven't been so lucky. I was finally able to login into my HP Client Security since awhile and while looking around I clicked to have my hard drive encrypted not putting a lot of thought into it. My laptop rebooted due to Norton while I was at work. When I came back and tried to login via the HP Drive Encryption like I would usually do it would not let me instead a message appeared that it was "unable to unlock media. To try again when it would re-start" I thought okay I would try again. However no matter how many times I try to login the same message would come out. I really don't know what to do and I am afraid I will have to do an HP recovery if I don't find a solution.

Bumping this post. I have the same exact problem. I checked box to encrypt hard drive. Now upon booting back up, I get that I am "unable to access media". I can't use my established password and my 3 question sparekey doesn't work either. I really don't want to start from scratch again for something that wasn't my fault. Don't put the software on if it isn't going to work properly.

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HP encrypted drive :Unable to unlock media

Hello,
I have encountered a problem which caused me unable to access my laptop.
When i start my pc yesterday, after key-in my password at WinMagic screen(which is the screen before Windows start), then a pop-up shows "Unable to unlock media, please re-try after the computer restart"
So i did, but the outcome are the same with same pop-up message.
I tried searching on google and found one relevant case saying that i will have to leave my lappy for 4 days, 2 for the drive itself to encrypt and 2 for itself to decrypt.
Other case says that only HP recovery can help to restore my access yo Windows.
I do not have recovery file and that i do not want to lose all my data, please advise me what to do to resolve this issue.
Thanks so much.

I logged a support ticket about this issue. This is what i got back after a couple of weeks. I never went thourgh the whole thing as the user i had the issue with just backed all there data up and we whiped the drive and reinstalled. But see the below. The username and password probably dont work anymore but you can atleast use the below to get hp to help out. Sorry i dont have the file anymore from that ftp either. There are alot of images that go with the below as well but i just copyed the text. Thank you for contacting HP Customer Care Centre.This e-mail is in reference to theWe appreciate your patience while troubleshooting and resolving the issue. Issue: Drive Encryption Issue Please try the below steps and download the tool from the below link: FTP Access : ftp://temps2er:[email protected] Drop Box Host: h2.usa.hp.com (15.201.164.55, Failover: 15.240.92.59) Login: temps2er Password: ma!PC3zp (NOTE: CASE-sensitive)Its strongly recommended that the hard drive is backed up prior to repairing. This is an encrypted hard drive and will need to be backed up with a disk duplicator or drive dock, performing a sector by sector copy to another hard drive.Obtain the SDWmgRecovery.exe tool and SD WinPE ISO from Third Level support.Attach the encrypted drive as a secondary drive to a computer with Windows 7 (x64 bit) or Windows 8.X (x64 bit) that can boot to Windows.Once the drive is attached determine which driveletter is the encrypted drive and where the WinMagicSECURDOC.WMG file is located. Typically this is a hidden file and an OS file so check the file attributes to view and make a note of the path and the filenameWMG file.
Figure 3. WMG FileRun SDWmgRecovery from a CMD prompt in Windows with no switches and note the message it reports. If the report indicates the WMG file is contiguous and linked correctly, then proceed to step 6. Otherwise proceed to step 5.
Figure 4. WMG File contiguous and linked correctly message
NOTE: If help is required for proper switch usage, refer to Figure 5.
Figure 5. Switch usageThe following command repairs the SDSpace and re-links the MBR:
SDWmgRecovery -w "g:\WinMagicSECURDOC.WMG " - f (Assuming G:\WinMagicSECURDOC.WMG is the location of the WMG file).
NOTE: Forcing the update should not harm the hard drive. It it recommended to run the -f command to verify linking.After the initial error is corrected, install the drive back into the original computer, attempt to boot from the disk and login to Windows. At this time, the unit may start and allow a sucessful login. If this occurs the repair is completed. However, the computer may display a BCD error. If one of the following BCD errors are displayed, continue to step 7:
Boot\BCD error Status: 0xc0000098
Or
Boot\BCD error Status: 0xc000000fTo resolve the BCD Error, obtain the SD WinPE bootable disk ISO from third level support. Boot from this CD in the computer with the encrypted drive installed as the primary hard drive.
NOTE: For Microsoft Windows 8 and 8.1 computers, disable Secure Boot within the F10 BIOS setup. Also switch the Mode from Native to Hybrid to allow the computer to boot from the CD.Navigate to the TBLauncher.
Figure 6. TBLauncherRun the SecureDoc Recovery Plugin then click the users drive in the Disk Status screen (Usually Disk 0) to expand the drive and show all the partitions. One drive partition should show a key by it at this time. If it does not, as shown in Figure 7, perform steps 2 – 5 again, or you may want to engage 3LS for assistance.
Figure 7. SecureDoc RecoveryUnlock the encrypted partition. Use one of the following methods to unlock the encrypted partition.Use the customer´s login name and password to unlock it.Use the original backup DAT file to unlock it using the following steps:a. Select or highlight the encrypted partition.Click the Unlock buttonSelect the correct Disk, User, and enter the customer´s password or click the keyfile tab and specify the location where their backup.dat file is located.
Figure 8. Location of status and disk
Figure 9. Select disk and enter passwordOnce the encrypted drive is unlocked, the following message will be displayed:
The media was unlocked successfully
Figure 10. Unlocked messageFrom TBLauncher, Run the Q-DIR utility and verify which drive is the System Partition, and the proper path to the Windows folder. Typically the C partition is the System drive, and d:\Windows is the path to the Windows folder but this can vary from drive to drive.
Figure 11. Q-Dir utilityFrom the TBLauncher, launch a CMD prompt and use the following command to repair: (Assuming the C drive is the System partition, and the D drive has the Windows folder on it).
Bcdboot d:\windows /s c:
Figure 12. Repair commandEnsure the message "Boot files successfully created." is displayed after running the BCD Boot command. If the message was not displayed, review the previous instructions , the drive was not unlocked or the command may have pointed to the wrong drive letters and paths with the switches.
Figure 13. Success messageIf a successful message is displayed shutdown.If any F10 settingswere changed in step 7, configure them back to theoriginal settings.
NOTE: Do not restore defaults.Start the computer and attempt to login to Windows.

Newfs error: "Unable to find Media type. Proceeding with system determined"

Hi,
I have the Solaris 10 update 6 installed on one server:
bash-3.00# more /etc/release
Solaris 10 10/08 s10x_u6wos_07b X86
Copyright 2008 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 27 October 2008
bash-3.00#
I have noticed that if I run command newfs, I get the following error: "Unable to find Media type. Proceeding with system determined parameters."
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newfs: /dev/md/rdsk/d100 last mounted as /export
newfs: construct a new file system /dev/md/rdsk/d100: (y/n)? y
/dev/md/rdsk/d100: Unable to find Media type. Proceeding with system determined parameters.
/dev/md/dsk/d100 is mounted, can't mkfs
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C2-01: Error UNABLE TO FIND MEDIA CLIP

Unable to view videos online! Updated my mobile's firmware to latest version 11.10, but of no use. Whenever tried to open a video a message is displayed on screen as UNABLE TO FIND MEDIA CLIP. Although checked streaming settings, using BSNL SOUTH, contacted cust care of BSNL, but there is no use.

Try refresh/update library on your media player or restart your phone.
Do provide more info like your phone model and more info about your problem next time when you post.
Hope this helps.
-------------------If this post helped you, click on accept as solution.------------------
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Oracle ODBC - Internal Error - unable to initialize NLS during driver load

I'm having some trouble with my ODBC connections which I hope someone can please help me with!
About 6 weeks ago all was working as normal.
As far as I know there have been no updates to the ORacle DB, the Windows XP operating system or the ODBC Drivers.
Today when I opened access and visual case 2 to connect to Oracle I was at first greeted with a:
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I restarted the computer and was confronted with a different error:
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I looked in the registry at:
HKEY_LOCAL_MACHINE\SOFTWARE\Oracle\KEY_OraClient10g_home1
HKEY_LOCAL_MACHINE\SOFTWARE\Oracle\KEY_OraClient10g_home2
HKEY_LOCAL_MACHINE\SOFTWARE\Oracle\KEY_OraDb10g_home1
and NLS_LANG was set to "AMERICAN_AMERICA.WE8MSWIN1252" in all 3 places.
(Though KEY_OraClient10g_home2 only had 4 entries as opposed to KEY_OraClient10g_home1's 13 entries)...
Since I made those changes I can no longer connect through Access.
I just receive a ODBC - connection to 'xxx' failed
Advice greatly appreciated!!!!
Edited by: user11150264 on Aug 25, 2009 10:21 PM

Actually it sort of does...
I switched the ODBC connection to use instant client and now it's all working again.
The biggest mystery is what changed to make it suddenly stop working the old way...

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Thanks anyway _Felipe!

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@rayhipkiss
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When I try to use the internal hard drive as a scratch disk I get this error "unable to set scratch disk- the selected directory is on write protect or non-writable media. Any ideas on how to fix this. It only happens in fcp.

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Reset to factory defaults using JL_Cmder. Media card was encrypted, now unable to access mediacard

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HP LaserJet Pro M1536dnf Multifunction Printer (unable to add print driver hpfax1, error code 87)

Hi, my printer HP LaserJet Pro M1536dnf Mfp, suddenly didnt work so i remove the printer, and downloaded a new driver http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M1536-Multifunction-Printer-series/3974271/model/3974278#Z7_3054ICK0KGTE30AQO5O3KA30R1 once dowloaded, i run it and uninstall the printer, restart my pc, and proceed to installing. but in the process of installing a error occurr, saying that "Unable to add printer, error code 87", and that " HP Toolbox FX has encountered an error and can not recover. once i click ok. it tells me to restart my pc and reinstall it again. i did it for 8x, and still with the same error. please help really need a help right now. as my boss is going to kill me

Hey , Welcome to the HP Support Forums!
I understand that you're getting the error 'Unable to add print driver hpfax1, error code 87' when installing your HP LaserJet Pro M1536dnf Multifunction Printer on your Windows 7 computer. I would like to assist you today with resolving this install issue. Thank you for including all of the troubleshooting steps that you have completed prior to reaching out for support. At this time I am going to walk you through some additional software and driver troubleshooting steps. Please follow all of the steps below. If you're using your HP Laserjet through a USB Cable connection, please disconnect that cable now. Step one: Remove Driver: 1. Click on your Start menu 2. Select Control Panel 3. Select Programs and Features 4. When Programs and Features opens a list of programs installed on your computer will populate. Click on the 'Installed ON' tab at the top to change the date so the recently installed items show at the top. This will make it easier to manually locate the three HP Laserjet items you need to uninstall. 5. Next, look for the HP LJ M1530 MFP Series HP Scan, HPLaserJetHelp_LearnCenter, and HP LaserJet Professional M1530 MFP Series. If you see any 3 of these, or all 3 of these items, please click on them and select Uninstall. Once you have confirmed that those three items have been uninstalled, please close Programs and Features and proceed to the next step. Step 2: Clear Temp Files: Click on your Start menuIn the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboardWhen the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. 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Click on your Start menuIn the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboardWhen the Temp folder opens locate the 7z folder. Click on this folder to open it. This is the HP Laserjet Installer Click on the Utilities folder under the 7z folderDouble left click on Scrubber. It is an application which should launch the HP Uninstaller. Please follow the onscreen prompts to complete the uninstaller. Once the uninstall has completed please proceed to the next step. Be sure to Restart your computer if the uninstall process prompts you to. Step 5: Check Print Server Properties: Click on your Start menuClick on Devices and PrintersIn the Devices and Printers window look for your HP Laserjet. If you see it listed please right click on it and choose 'Delete' or 'Remove Device'. 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I'm trying to backup a my hard drive with disk utility but I'm getting an error Unable to create Backup.dmg" (input/output error). Is there any other way to save my data? I believe my hard drive is failing or corrupt file. I can't boot up. Grey screen and spinning wheel. I've tried everything https://discussions.apple.com/message/20580424#20580424
any help will be greatly appreciated.

Check here. Also have you done a TimeMachine back up?
http://support.apple.com/kb/TS2570

Unable to Unlock External Hard Drive w/ Correct Password

Specs
Retina MacBook Pro
Mac OS 10.9.4
Encrypted External Hard Drive with Time Machine application
Issue
I’m not able to unlock my ext. hard drive with the password stored in Keychain Access or by manually entering the password. When I plug my ext. hard drive on another computer the password works just fine.
I also noticed that when unlocking the ext. hard drive with an incorrect password the window will shake. When I unlock using the correct password it'll stall for about 10 seconds before it shakes. I’m not sure if that’s an indication of anything.
I formatted the ext. hard drive and encrypted it again. It works fine for a little bit before the same issue crops up again and the same password no longer unlocks the external hard drive. Again, it’ll unlock just fine on another computer.
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Reset My Default Keychain
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Formatting the external hard drive
Help!
I’ve come to the conclusion that it must be related to Keychain Access, the OS, or something else on my computer that’s preventing me from unlocking it. Does anyone have any clue why this is happening and what I can do to repair the issue?

Hi Kevin,
Its "Mac OS Extended (Journaled, Encrypted)" and its partitioned
kind regards,
thanks

Using Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".

I'm not very tech savvy but am trying my best to use Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".
Last night no problems, woke this morning and it was freezing so I forced a restart and got the grey screen with the folder and question mark. Ran off to best buy to get an external drive... Please help! Thank you!

I have done both. When I hold down the "C" key it pauses for a few seconds while the cd spins and then the flashing folder icon appears.
Could be you have the wrong cd/dvd. The mac will only boot a supported cd/dvd for your machine. The flashing question mark indicdates your machine could not find a valid os.
When I hold down the "option" key for the startup manager the cursor comes up and moves but the actually manager doesn't come up no matter how long I leave the laptop on.
Not sure. Could be your machine does not support the startup manager. You would think the machine would ignore the key.
Where did you get the dvd? What is the number on the DVD?
What machine do you have anyway?
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer )

HT201407 hi i used to have O2 pay monthly contract but it ended in September 2012, since the contract expired I keep requesting O2 to unlock my iphone4. But they keep saying we are unable to unlock because of error. This is going on for 2 years. Can apple

hi i used to have O2 pay monthly contract but it ended in September 2012, since the contract expired I keep requesting O2 to unlock my iphone4. But they keep saying we are unable to unlock because of error. This is going on for 2 years. O2 keep saying they retrying and nothing happening. I am frustrated. How to unlock my phone? Can Apple help me?

No Apple cannot and this is a User to User forum ,no Apple staff here
As the carrier that locked the iPhone ,O2 are the only organisation that can unlock the iPhone
That said they are the most co-operative of all UK carriers with unlocking
Have you actually asked what the issue is and filled in their request form
and are you still located in UK ,if not that will be the issue

Power book not loading (error: unable to find driver for this platform) help me please

power book not loading (error: unable to find driver for this platform) help

That usually happens when trying to install Mac software intended for Intel-powered Macs (made in 2006 through present) on a PowerPC mac like teh powerbook (made before 2006).
You post is a little cryptic, however. We may be of further help if you can tell us:
<> the PowerBook's processor type (G3 or G4) and the Mac OS version, both available by doing "About the Mac" from your Apple menu.
<> what program and its version your were trying to run and/or install.

HP Drive Encryption Error: Unable to unlock media.

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