HP Duplex Printing - OfficeJet J6450

I'm running latest Leopard (10.5.4), SW Update installed latest Apple HP Drivers the other day (shown as 2.2.1 in System Profiler). I downloaded and installed latest HP Software (Labeled as 9.7).
My OfficeJet J6450 is connected to our network via a wired connection, and the Mac is talking to it via Bonjour.
When printing from Apple provided applications (TextEdit & Safari have been tested so far) duplex printing works (I get 2-sided output when selected).
When printing from non-Apple software (Firefox, MS Word, MS Excel tested so far) I can select 2-sided printing in the Print Dialog box, but this setting is essentially ignored since it prints single sided.
I spent about an hour on the phone with HP support yesterday, and basically re-installed all HP software, rebuilt the printer in Print & Fax System Preference. The tech had never heard of difference in behavior between applications when it came to printing.
If it were not working with any applications I would say it has to be an HP issue. But given that duplex printing is working with at least some of the Apple provided applications makes this very confusing.
Any ideas on what to even look at? One would think that all applications are using the same interface to print.
My next test is to try duplex printing on a Tiger machine that is also in the house to see if this is Mac specific or Leopard specific.
Any suggestions on how to get duplex printing working reliably for all apps would be appreciated.

Hey there, I just picked up this printer today and it's awesome, except for the duplex thing. I got it to work by doing the following: when you get the print dialog box, select paper handling, then check scale to fit paper size, then select US LETTER under Destination Paper Size. Then select duplex printing and save profile under presets. The reason why i think this works is that some software doesnt like to print borderless duplex. At least then all you have to do is change presets rather than digging through all those horrible menu options. Let me know if this works for you!
~C

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Can't print double sided in Windows 7 & Officejet J6450

I am running windows 7 Home Premium
I am using Microsoft word 2010
I have an Officejet J6450 All-in-One
When I try to print double sided from within word, It prints the last page of the document, retrieves the paper, turns it over, spits it out and quits.
This is regardless of the number of pages in the document.
It is set to print all pages.
Any ideas?

As best I can tell, this printer does not have automatic duplex printing available. You need to print the even pages, turn them upside down and reinsert them and print the odd pages, using Paper Handling in the Print dialog. You may need to print in reverse order when printing the even pages, as I recall. It has been a while since I had a printer without automatic duplexing. It is a feature which I insist upon.

Can i use my android to print from HP Officejet J6450 all-in one

i have downloaded the application from android to print using my android phone...is the ...HP Officejet J6450 all in one printer capable of doing this ....or am i a dreamer?

Hi,
Unforunately your printer model is not supported the HP ePrint Home & Biz app.
You may find any of the supported products listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619067&lc=en&dlc=en&cc=us&product=3857218#N34
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Can't get HP Officejet J6450 All-in-One to scan or print

Hello!
I have an HP Officejet J6450 All-in-One which I would like to use with my Macbook Pro running OS X 10.6.4. I would prefer a wireless setup. It printed wirelessly up until I tried installing the HP Full Feature Software & Drivers from their website (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-74787-1 &lc=en&dlc=en&cc=us&os=219&product=3635399&sw_lang=)and subsequently deleted them once I realized it did not work. I also did not want to install a bulky and unnecessary set of programs that I do not need.
I went to the System Preferences/Print & Fax and deleted the HP printers that had been added, then I went to Applications/HewlettPackard and clicked on HP uninstall, and uninstalled the program. Since I have experience with Windows (lol), I decided to take the safe route and make sure my HD & permissions had not been corrupted. I put in my OS X install disk that came with my Macbook Pro, rebooted to the disk, went to Disk Utility and Repaired the Permissions (it only had one that it could not fix), repaired the HD (it found a few issues), and then went one more round of Repair Permissions and then HD just to be sure. I rebooted to the HD and ejected the boot disk. I connected the printer via the USB cable.
Then I found this: (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&softwareitem=mp-7 4787-1&os=219&product=3635399&sw_lang=&docname=c01910186) It says on there that Snow Leopard should have everything I need to scan and print with this printer. However, upon trying the three methods, none worked. Here are the results:
Method One: I get to step 2, select Import from Scanner, and nothing happens. The list that is supposed to be displayed in step 3 never comes.
Method Two: I open the Image Capture app in step 1, but when it comes up, it says "No camera or scanner connected."
Method Three: I get the Print & Fax printer browser opened as in step 3, but cannot move on to step 4 because there is no scan tab.
What can I do to get this to work? I tried contacting HP online chat, but they told me they do not offer support to Mac users on there. I sent them an email through their contact page but you know how that will probably go...
I'm an intermediate computer user, although I'm relatively new to Mac, so be easy on me! I'm scared to break this laptop I've fallen in love with. Many thanks to you all in advance, and my apologies if this has already been answered elsewhere - I was unable to find anything with this particular HP model and situation. I noticed HP does not seem very Mac-friendly!

Is this scanning from the PC and/or from the printer? Did it ever scan previously? Is this connected by USB/wired/wireless?
As far as the software, it would be a good idea to update your software, and I would recommend downloading the latest software at this location:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153494&lc=en&cc=us&dlc=en&lang=en&cc=us
Just pick the right operating system, and get the download and run it. That may fix the scanning issue you are having.
007OHMSS
I was a support engineer for HP.
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HP Officejet Pro 8600 Duplex Printing Not Working

I am running Windows 7. Duplex printing is not working on my Officejet Pro 8600. It has worked in the past, but I cannot get it to work now. I have reset the printer and restarted by laptop. I have not made any changes that should affect the duplex printing. Thank you.

Hi there beachlover.
Hope you are doing wel and welcome to the HP forums;
The Hardware Diagnostic tool can help you find common hardware issues and in most occasions fix them Give it a try by going to this link www.hp.com/go/tools Let me know the results and include any errors that the utility finds
I will try my best to help you .
RobertoR
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Officejet Pro 8600 Plus duplex printing not working

I am running Mac OSX leopard (10.5.8) and just bought the officejet pro 8600. Everything seems to work great except I can't figure out how to print on two sides. The option isn't allowed in page setup
I have checked the settings on the printer and can't see anything to indicate how to switch on the option for double-sided printing.
Thanks in advance for the help.
This question was solved.
View Solution.

Hi,
Please follow the steps below to configure the driver for automatic duplex printing:
1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Print & Fax. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked.
2. On the File menu, select Print. The Print window appears.
NOTE: The Print window might be minimized. Click the blue triangle next to the printer name to see all available settings.
3. In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.
4. To select the binding type click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.
5. Select Layout from the drop-down menu.
6. Set the Two-Sided option as Long-Edge binding (Portrait), or Long-Edge binding (landscape).
You may save the settings for future use by clicking Presets > Save Current Settings as Preset...
Please let me know of any problem,
Shlomi
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Duplex Printing Bug with HP OfficeJet Pro L7680

Well - Duplex printing works but the back page will only print with binding on the top, Binding on the side does not work! Minor bug but still a bug at least with the HP!!

Kev,
A couple of points - assuming your using the HP OfficeJet Printer - I am assuming your connecting it via the Ethernet point which means it is communicating via IP. That being said - here is what I ran into.
When I first added the HP Printer - Leopard wanted to configure the printer via BONJOUR. I went ahead and let it do that - however printing was terrible!!!! I could send jobs to the printq, but the only way they would print was if I turned the printer on/off again - and the the would magically start printing. Then the printer would go "offline" and I was forced to do this same on/off routine.
So - I went back into add printers - and let the dialog box sit there for a little while and all of the sudden the list updated with an HP2A7180 - Kind - IP. I selected this printer and then told it to use the HP driver via the Print Using - drop down selector and my HP has been working fine since (minus the duplex).
Additionally it installed an configuration utility which allows me to monitor inks, settings and such.
Hope this helps - Bill

Duplex printing with officejet pro 8000

I am using this officejet pro 8000 to print up some newsletters. When printing a two sided copy (duplex printing) something happens which changes my border setting. Printing the exact same document, but electing one-sided copy renders a perfect border. I would not have a problem copying just one side, then re-loading those in order to make two-sided copies, but the friction caused by the ink on the pages causes mulitple sheets to feed at the same time, jamming the printer. Has HP ever come up with a fix for this? I have seen this problem on the net, but the best folks have done (that I have seen) is to upload drivers for older machines. This has rendered good borders on duplex prints, but diminishes the quality of the print copy. Whatcha think?

Terrible Tom wrote:
Since updating to Snow Leopard, I have had serious problems duplexing. Under the print dialogue window, there is no option to duplex. H.P. blames Mac. Mac blames H.P. I can duplex by going to "layout" and where it says "duplexing off" selecting "long-edge binding" will work. How dumb. Mac Help senior customized my settings by adding "duplex printing" to the "Presets" list.
Are you using the latest drivers from HP? If I set up a printer with the HP Officejet Pro 8000 A809 Series PPD, I can see Two-Sided to the right of Collated if the HP Two-sided Printing Accessory (Duplexer) is checked in the Print & Fax -> Options & Supplies -> Driver tab. If this is not checked, Two-Sided won't appear.
MAC HAS TO CREATE A PATCH TO SIMPLIFY THIS SNOW LEOPARD ERROR!
Apple doesn't write the HP software.
Hope this helps.

Duplex Printing Problem - Word 2007, Vista and HP Officejet Pro L7780

I'm having trouble with duplex printing on my new HP Officejet Pro L7780, from Word 2007, running on a brand new Vista system. I've also had this same problem (repeatable) with two other computers, running XP Professional/Word 2003, XP Home/Word 2003. All of the service packs have been installed for the operating system, word, and printer.
If you print a landscape document, using the auto duplex setting for the HP printer, the margins will print out offset by .25 inches, on the left and rigt margins. So if your margin is 1 inches on right and left, the margins will print to .75 on one side and 1.25 on the other. This would be annoying, except that I'm trying to print brochures and books, which requires that the pages print out exactly as set up... "close enough" isn't working for me
The way I have replicated this problem is as follows: set up a document in landscape format, using the default margins. Insert an image on page one, size it so it takes the full margin area. On the second page, fill it up with text. Print the document, selecting the printer properties and setting Print on Both Sides=Automatic. The easiest way see the problem is by holding the document up to the light. The front and back margins should match and they don't.
Any help you can provide would be very much appreciated.
Diana

Diana,
This problem is perhaps much larger than you might have imagined. We have tried to work with Hewlett Packard for over two years on the duplex printing problems. In the process, we have expended over 100 hours of effort in troubleshooting the problem which has included updating software, reinstalling software, developing test documents, escalating issues, submitting technical findings, and in purchasing replacements. Unfortunately, our efforts to interact with Hewlett Packard excalated support have resulted in an aire of apathy, disinterest, incompetence, frustration, redundancy, occasional discourtesy, and an outright lack of professional decorum - something inconceivable of a large, reputable company.
We have identified several problems with duplex printing. The duplex printing problems include irregular margin increases (.25 to .50 inch), margin shifts, cut-off text, compressed text, and compressed graphics. Please note that most of these problems are only evident when printing documents from computer applications to the printer. If the user simply uses the front printer panel to copy in duplex mode, these problems are not always evident. This suggests that the printer mechanics are capable of properly duplexing and that the problem lies in the drivers.
The problem is evident on the HP OfficeJet Pro L7780, Photosmart L7180, Photosmart C6150, Photosmart 3310, and likely on many, many other HP models. The problem is evident on many computers (HP, IBM, Toshiba, and Dell), is evident in multiple applicatons (Word, Wordperfect, Excel, Peachtree, Notepad, and many more), and is evident on multiple operating systems (Windows XP Home, Windows XP Professional, Windows XP Media Center Edition, and Microsoft Vista).
We consider ourselves to be extremely polite, patient individuals, but have nearly been driven to outrage by the indignant disregard offered us by HP's escalation support department; a department which should represent the cream-of-the-crop in both service and technical expertise. Given the ease with which the problem can be duplicated, we expected an extremely quick resolution by HP who, to our knowledge, has never even made the effort to duplicate the problem in-house on our behalf.
Ironically, HP highly advertises their J.D. Powers rated technical support, yet it appears that they actually have extremely poor published consumer rankings in some of today's mainstream computer magazines. HP technical support makes no apologies for the fact the user cannot use a major feature of their printers, offers no indication that the problem is even being addressed, and off-loads the responsibility by suggesting that we contact Microsoft (who is to blame for this issue).
Thank you, Diane, for your message. We had a hard time imagining that we were the only one experiencing this problem, especially when HP promotes such a representation. Which also begs the question why HP plays like the problem does not even exist? I also fail to understand why HP technical support shows so little interest in a problem that is easily duplicated and adversely affects a major feature of the printer which is commonly used by individuals purchasing equipment for its duplex capabilities.
This is sad because we have been a loyal customer of HP for over twenty-five years. There was a time when we would have happily endorsed HP's steller products and steller support (provided you could get a problem escalated). Now, however, they all-too-often appear to offer equipment that fails to support advertised features which is backed up by sub-standard support and extremely expensive ink. This is an especially sad commentary for users who are buying HP's upper-end printers and computers.
We desire to know if there are others out there experiencing similar problems? If you have experienced these problems or would like samples of the problems we have duplicated, please respond. I think the more information we gather, the better our chance of a successful resolution to a serious problem.
Thanks Everyone!

DUPLEX PRINTING - HP Officejet 6500 E710a-f PRINTER

My HP Officejet 6500 E710a-f is fitted with a Gadget for Duplex Printing.
That notwithstanding, the Print Settings do not provide an option for automatic Duplex Printing. The Settings only provide for a "Print One Sided" under which there is a Sub-Option that provides for "Manually Print on Both Sides" with the Intruction "Reload Paper when prompted to print the second side".
Have I perhaps looked for the Duplex Printing Option at the wrong place OR would there perhaps be something wrong with my Printer/Software?
More to the point, do I need to do anything to activate the Duplex Printing capability??

Ensure that the driver knows that a duplex unit is present on the printer (assuming that one is):
For the printer instance in question, bring up the Printer properties dialogue.
Select the Device settings tab.
Ensure that the duplex unit is set to Installed rather than Not installed.

HP 8600 Officejet Pro stuck on layout setting of long-edge binding (duplex printing)

My HP 8600 Officejet Pro 8600 is stuck on a layout setting for printing of long-edge binding (duplex printing). It's conected to a mac running OSX 10.8.4 Any suggestions?
Thanks

Hi,
From the application used to print click on File and the select Print. The Print window appears.
NOTE: The Print window might be minimized. Click the blue triangle next to the printer name to see all available settings.
In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.
Click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.
Select Layout from the drop-down menu.
6. Set the Two-Sided option as the required binding or select Off to disable it.
Click on Presets > Save Current Settings as Preset and perform the print job... the settings will remain default till another preset will be used.
Regards,
Shlomi
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Officejet 6500 duplex printing paper jam

Every time I run duplex printing, paper stucks inside duplexing unit. It just gets smashed.
Is there a solution for that?

I have just bought an OfficeJet 6500 and am also having major problems if I try to use automatic duplex printing. The first side prints ok then waits a while to dry but when it tries to print the second side the printer jams every time. When I remove the duplexing unit the paper is always concertina'ed between the unit and the rollers inside the printer. If anyone can point me in the right direction I'd be really grateful! This is one of the features I was hoping to make use of.

Officejet 6700 duplex printing problem

Hi. When I select duplex printing on my new Officejet 6700, the image looks squashed (horizontally) so the circle looks like an upright oval. It prints fine when in single-sided mode.

Hello again Nich7503,
Thank you for the update and the feedback. Contrary to popular belief, we do value this information and want our users to have the best possible experience. I've included a section of the User's Guide below, would you mind validating the duplex process that you used to get these results? Just in case, the link to the User's Guide is pasted below these steps. Thanks again........
Print on both sides (duplexing)
You can print on both sides of a sheet of media automatically by using the automatic twosided printing accessory (duplexer).
NOTE: Two-sided printing requires an automatic two-sided printing accessory
(duplexer) to be installed on the printer.
NOTE: You can perform manual duplexing by first printing only the odd pages,
flipping the pages over, and then printing only the even pages.
Perform two-sided printing (Windows)
1. Load the appropriate media. For more information, see Load media.
2. Make sure the duplexer is installed correctly.
Chapter 2
36 Print3. With a document open, click Print on the File menu, and then under the Print on
Both Sides options on the Layout tab, select either Flip on Long Edge or Flip on
Short Edge.
4. Change any other settings, and then click OK.
5. Print your document.
Perform two-sided printing (Mac OS X)
1. Load the appropriate media. For more information, see Load media.
2. Make sure the duplexer is installed correctly.
3. Select a paper size:
a. From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 4.
b. Make sure the printer you want to use is selected in the Format For pop-up menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
4. From the File menu in your software application, click Print.
5. Make sure the printer you want to use is selected.
6. Select the paper size from the Paper Size pop-up menu (if available).
NOTE: You might need to select the paper-size option labeled Two-Sided
margins.
7. Click the Two-Sided Printing pop-up menu, select Print Both Sides, and then click
the appropriate binding options for the document.
- OR -
Click the Layout pop-up menu, and then select the appropriate binding options for
the document from the Two-Sided pop-up menu.
NOTE: If you do not see any options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
8. Select any other print settings that you want, and then click Print to begin printing.
Print on both sides.
http://h10032.www1.hp.com/ctg/Manual/c03227497.pdf
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OfficeJet 6500 709n and MicroSoft Office 2010 duplex print problem

I have an OfficeJet 6500 709n and was able to automatically duplex print with Windows 2003 no problems. I upgraded to Windows 2010 and now it won't see the automatic duplex printing. I can only select single page printing and manual duplex printing. Any ideas what I need to correct???? HELP PLEASE!!

Hello,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

OfficeJet J6450 - Printer connects wirelessly but doesn't print post cable modem replacment

Equipment: My printer is an OfficeJet J6450. I run Windows Vista, current update.
Likely triggering event: I replaced my docsis 3.0 modem with a doscis 2.0 modem. The ISP remained the same. All other computer software and firewall remained the same.
Malfunction: After the cable modem replacement, I found that I could no longer print to my HP OfficeJet 6450. I would get an error in the printer window "Error - printing." After restarting after the initial error appeared, I would get the error "Error - sent to printer."
What I did:
At first I uninstalled and re-installed the HP software for the printer (complete package with exceptions of PhotoSmart and HP customer monitoring program).
Using the printer's network connection wizard, I entered the wireless router password to the printer. At first I didn't get a connection. Then I restarted both the computer and the printer. I also returned to the network default setting on the printer, and repeated the configuring the network. The connection finally succeeded.
The network self-test page and the printer's network wizard confirm the connection. The printer's digital display and the HP diagnostic utility also confirmed the connection. But the diagnostic utility can't print a test page and throws up an error - "Test print failed."
The disappointing result: I still cannot get anything to print wirelessly.
...Thanks in advance for your suggestions to get my printer back up and running...
This question was solved.
View Solution.

Go to Start > Control Panel > Printers and delete all instances of the printer.
Next, re-add the printer:
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get the IP address from a Wireless Netowork Test on the front of the printer (usually in the Network menu).
2. Click >> Start >> Control panel >> Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
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HP Duplex Printing - OfficeJet J6450

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