HP DV6 laptop caught fire

Was using the laptop normally when I suddenly smelled a burning scent. I immediately shutdown the laptop and inspected it to see where it was coming from. Left laptop off for an 1hr before turning it back on. Almost as soon a I turned it back on I seen a small fire on the hinge of the laptop screen. Laptop is out of warranty and really need this replaced soon.
Any help will be will be great.
Thank You

Hi @k_man245 ,
I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.
Regards,
George
I work for HP

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My iPhone cable caught fire. What steps can I take?

I mostly charge my phone via my laptop. The cable has been acting up the past week or so, (computer said USB disabled, etc.) I also noticed some bunching near the end. Decided it was probably time for a new cord, but didn't think much else of it.
Tonight I stepped away from my computer for a few minutes. When I returned, I noticed the cable had melted, and the now exposed wires were red hot. Next thing I know they catch fire. I removed the cable from the area immediately, and it cooled down.
Definitely not trying to play the blame game (Have had three Apple cables do something similar before, (2008 MBP charger, iPad 2 cable), though they never caught fire), but this could have been so much more serious, had I not been around. I've already ordered a new cord, but am a)frustrated I had to order a new one in the first place, (my phone is less than a year old), b) want to avoid this happening in the future.

Did you call Apple about this before replacing the cord on your own?
a) If the phone is under a year old it is under warranty.
b) This sounds like something Apple would like to know about. Note there is a "Contact Us" link at the bottom of all these pages.
c) They may have hints on how to avoid this in the future.

My 4yr old iMac's video card caught fire, should apple replace it?

I bought an iMac on Monday 24th December 2007, and after attempting to turn it on - 19th January 2012 the video card caught fire in it and has damaged the computer completely.
I find this very surprising from such a high quality brand such as Apple, and I'm wondering if I'm within my rights as a consumer to ask for a refund or fully paid repair. The computer is barely four years old and I treat it with kid gloves. I keep it well away from any danger and it sits comfortably on a solid wood desk, So again I find it impossible to believe that this is a 'natural death' of a iMac.
I took the iMac to a reputable apple centre who quoted me around £1200 to repair the faulty machine.
Cana anyone offer any advice or have suffered any similar problems?

Your iMac is far beyond it's normal warranty, and even beyond the period that would be covered by AppleCare. So getting Apple to cover the issue for free is highly unlikely. I doubt that any consumer rights group would find that Apple is obligated in this matter.
You can of course call Apple support and discuss the matter with them, but even if the iMac actually caught fire rather than a chip just failing (which can in some cases result in significant smoke and stink and make it seem like there was a fire), it's not likely Apple will do anything for you since you probably could not prove that the fire wasn't caused by dust or other debris in the system.
Regards.

Why can't i download itunes to my hp pavilion dv6 laptop?

why can't i download itunes to my hp pavilion dv6 laptop?

Impossible to say with no information on which to base a diagnosis. "can't download" by itself doesn't tell us anything useful. What OS is your laptop running, and where exactly are things going wrong, including error messages if any?
Regards.

POWER ADAPTER HAS JUST CAUGHT FIRE!!!

While sitting using my 15' powerbook g4 i noticed a strange burning smell. At closing the screen i realized what it was, the power adapter had caught fire at the part where the cable enters the brick.
This could have been disastrous if i wasn't here when it happened. The adapter hasn't moved much in the 3 years I've had it, only 3 times i think so it couldn't be ware and tare.
Has anyone else come across this problem and have you had any luck getting a replacement from Apple? Typically my apple care has just ran out 2 weeks ago!!
Owb

Same problem here, a few weeks ago. There was a burning smell, then smoke from the joint between the cable and the cable head (with the green/orange light on it). Called Apple, and the chap i got on the phone, when asked, stated no, they don't have any policies on their products catching fire once the 1 year warranty has passed. I rang again and got another chap who seemed a little less sure of himself, so I went at him a bit down the phone, and managed to get an engineer in Sweden?? Eventually they offered to replace the cable.
I guess if your prepared for the phone bills, just keep ringing and shouting until one of the goons on the other end will do something about it.

My Iphone 4s which I bought less then 3 months ago caught fire today and burnt the back off and a hole in the battery.. I got a good burn on my finger also.. Not sure why this happened.. I wonder what I should do

I bought a new Iphone 4s at walmart with my at&t upgrade and today, it caught fire, melted a hole in the battery and melted the screw connectors on the bottom of the phone and the back came off.. Im not sure what to do on this deal.. Im now trying to get it to work and dont want to spend 500.00 on a new phone when this one messed up for no reason.. Luckly it just burnt one of my fingers.. where is was it could had burnt my house down very easy.
<E-mail Edited by Host>

If safe, carefully slide iPhone into a plastic bag, double bag it for sure. Use items like pencils or kitchen utensils so you do not touch it. Make Genius reservation, and take it to Apple for replacement under Warranty.

Problem to connect iPhone 4s (6.0) to a HP Pavilion DV6 laptop via Bluetooth

I'm having problem to connect iPhone 4s (6.0) to a HP Pavilion DV6 laptop via Bluetooth, the plan is to share the Internet (3G) from the iPhone to the laptop.
The driver for serial port is not installing and I don’t have the option to connect to Internet via the iPhone. The problem is isolated to the iPhone as my Samsung mobile installs and connects ok, and is available in the control panel. During install I receive an error that the drivers (I guess for the COM port) cannot be found by WIN7. Drivers and options for headset, sound, SMS etc has installed correctly and is selectable in the control panel for Bluetooth.
For troubleshooting I have reinstalled HP Bluetooth package sp44774.exe, no success. I then goggled and found a another package sp53961.exe, still I have the problem. Windows Update is configured to auto search for updates.
Anyone have an idea what to do next?

Amazing how it can be the simplest things that get overlooked. Glad it is working.

Hp pavilion dv6 laptop has a black screen problem.

Hello,
I dont know how to fix my hp pavilion dv6 laptop.
The laptop is working,have the necessary sounds after i
turn it on,but the problem is that the screen stays always black
..I connect the lap top to tv screen or external monitor and it shows that everything is working properly.
The laptop may have hit a hard surface. The laptop worked well until about 1 week ago when I turned it on and the screen was hazy at first. I turned it off and turned it back on and the screen was completely black but still had the start-up sound. Someone suggested I see if it works on an external monitor and that worked.
Does anyone kow how I can fix the black screen of my hp pavilion dv6 laptop?
I do lots of study with it and have my exams coming up soon. I need my laptop to be mobile with me and not stationed in one place. Thanks in advance for the help!

Hello Chi123,
I see that you are having problems with the display on your HP computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Issue in Integrated Microphone not working in Hp DV6 laptop.

Hi,
I have the Hp Dv6 Laptop and its microphone is not working. Can anybody help me here in this issue. Any help appreciated.
Details of my laptop->
Product Name: HP Pavilion dv6 Notebook pc
Product number: QJ912AV#ABA
Thanks

Hi @RupaliNegi ,
Thank you for visiting the HP Support Forums.I needed to edit your post and remove the Serial Number . From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP

My phone has caught fire (iphone 4)

french :
Il y a 10 jour mon téléphone a pris feu sans aucune raison. Ce téléphone a brulé mon mobilier risquant de blessés mon fils et a failli brûler ma femme qui était en train de l’utiliser. Apple ne veut pas me dédommager et m’accuse d’avoir endommagé l’appareil.
Est-ce que quelqu'un s'est déjà retrouvé dans ma situation ? Si oui, quelles procédures avez-vous engagées ?
english : Ten days ago, my phone caught fire for no reason. It has burned furnitures in my house, which could have hurt my son and my wife who was using it. Apple doesn't want to compensate me for the damages on my furnitures and is accusing me of damaging the phone.
Does anyone around here is in my situation ? If so, what have you done ?

Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. I can just about guarantee you that they will want to hear about this, as Apple is always interested in the safety and health of their customers.
Best of luck.

Hp pavilion dv6 laptop black screen

Hi all please is any one help me I have my hp pavilion dv6 laptop.
The laptop is working,have the necessary sounds after i
turn it on,but the problem is that the screen stays always black
..I connect the laptop to external monitor and it shows that everything is working properly. But It not working on laptop screen what should I do heplllllll

Hi
I'll try helping you with this,
You'll have to give it for repair - display assembly replacement. The display panel might be at fault here as your system works good when connected to external monitor.
But before that,
Do a hard reset first --
Turn off the computer by pressing SHIFT KEY while you click SHUT DOWN.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer, shut down system.
Remove the battery from the battery compartment.
Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.
Insert the battery and plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
Next:
To confirm, connect it to other monitor & do a full extensive hard drive & memory test from BIOS, tap quickly F2 or F10 soon after powering on the system.
If all tests are passed, contact HP service center.
thanks,
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

My HP Pavilion dv6 laptop wont turn on

My HP Pavilion dv6 laptop does not turn on. Problem with my laptop started couple weeks ago. At that time, when computer goes to sleep mode after inactive for some time, power light and led lights stays on but screen is black. I can not do anything else but to press power button for few second and force turn off. If I turn on computer right away then computer will have black screen and nothing happens. If I remove battery and wait for few minutes and connect the power cord directly to computer and turn on then it will turn on normally and work until it goes back to sleep again. But now, its not even turning on at all. So far I tried hard reset, plugged in to different monitor and RAM test but no luck. Again when I turn on, caps lock and num lock lights blink and fan turns on and power lights, volume lights and wifi lights stays on but nothing on screen. Thank you in advance for any help.

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion dv6 Notebook and having issues with performance. Here is a link to computer will not start. I would start at the top and work my way down. Mine was fixed with reseating the HDD. Others have had it fixed with just reseating the Memory. Here is a video that shows you how to remove and reseat the HDD and memory. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. You could reset the BIOS with this document selecting the reloading the BIOS default settings. Which has helped others as it restores the default settings. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue. Please let me know how this goes. Thanks.

HP Photosmart 2610xi all-in-one caught fire/started smoking

I have a HP Photosmart 2610xi all-in-one thats started smoking and appeared as if it had caught fire. I had recently moved it from on top of my counter to under it in a cabinent with my computer. I used the same cords, plugins, etc, i move it all the time and this wasn't anything major. When i plugged it back in as usual the screen flashed white and then turned off. I tried to press the on button but it wouldn't start. So I went to HP Support and found a troubleshooting video, which i followed. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01321436&tmp_task=solveCategory&lc=en&dlc=en&cc...
As i was finishing step three, i plugged in the power cord into the usual outlet and then plugged the cord into the printer. The lights and Screen flashed rapidly and smoke started rising from the back. I immediatly unplugged the power cord from the printer and power outlet. What could have caused this, and what are my options. Ive loved this printer since i got it, and would prefer it repaired, unfortunetly its not showing up on the warrenty check so im assuming its out of warrenty, its pretty old. Thanks

The Photosmart 2610 has been out of production for five years or so, I bought my last new one at closeout when I retired in 2005. I do not have any information on repair costs. The HP Partsurfer site says "Note: This product (Q5550A) is no longer supported by HP as of Oct-10-2008, and service parts may not be available. The information below is for reference only."
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp dv6 laptop.

i have a hp dv6 laptop. it is getting very hot, please let me know what shall i do. thanks

What exact model? That will tell us how old it may be. After a couple years the big desktop replacement laptops often require an internal cleaning, which involves opening the case and removing the processor fan, apply new cooling compound. You can try blowing out any dust with compressed air (hold the fan from spinning wildly with a paperclip) but that is a halfway fix.

HP pavillion DV6 laptop fan isn't running to the max

As of late my DV6 laptop's fans aren't running at max rpm as they should be during heavy loads like gaming or video processing. It'll run normally and keep on gaining heat until it hits 80 degrees celcius by searching the web, yet the fan will still be at maybe 20-30% running capacity. When running games, it often drops my fps from 100% of its max capacity to mabye 30 to 40%. Is there a fix for this problem? I've already tried running all options of hp coolsense and I might try and get compressed air to air out the vents.

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HP DV6 laptop caught fire

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