HP DV6748us - Factory restore problem

I upgraded (?) from Vista to Win7.  Have had nothing but problems, and thought I would run a factory restore.  I tried to use the 3 discs that I had copied my HP discs to, but that wouldn't work at all, so used the HP discs I had ordered.  All was going fine until approx. 10% through reformat and reload, and it stopped with an error message (which I stupidly did not write down - sorry) and now I cannot get it to boot to the restore discs at all.  It will only go to F10, which doesn't help.  However, I did get it to F2, I think, and ran the HD testing, which was all fine.  Any suggestions?  Thanks!

bro i also experienced the same problem with this.
on trying to factory restore my t400 windows vista 64bit, i get this message>>>
PRODUCT RECOVERY COULD NOT FING THE C:\PREBOOT\UTILS\CONVERT.CMD
i dont have this kind of problem with my thinkpad x61.
lenovo please help.

Similar Messages

  • Apple TV 1st gen Factory Restore Problems

    I have an Apple TV 1st generation that I tried to do a factory restore on.  I did not unplug durring the progress bar.  It then started up with the apple, then the opening video with all the tv screens.  It asked me for the language, I selected English, then had me choose the correct internet connection so I typed in the password for our Wi-Fi, then it came up with the code to connect to our home computer and started flashing a new code every 2 seconds.  I unplugged the Apple TV and waited about a minute then plugged back in.  It again had the normal start up, but then after the opening video it began flashing between a screen with the apple then a blank black screen then to a menu screen and cycling through each screen about every 1-2 seconds.  I unplugged again and waited about 10 minutes but then had the same results.  Is there anyway I can do another system restore as I cant get it to stop flashing. 

    I FIXED IT!!!  So here is how to fix your Apple TV 1st generation if you are having the problems listed above.  I am listing it step by step as I have not found the solution to my problem ANYWHERE and I have been looking all day and figured it out myself.  Here we go:
    If you have done a FACTORY RESTORE and it is now flashing different through different screens I recomend doing a FORCED RESTART from the totally awesome guys at MethodShop, here is the link: http://methodshop.com/gadgets/tutorials/appletv-fix/
    If their instructions do not fix your problem here is what I figured out (assuming the diagonstic test says that your Apple TV is working correctly).
    Keep your Apple TV plugged in, and allow it to go to sleep.  It can take up to 45 minutes.  Once it has gone to sleep (the screen will have photos scrolling on the TV) press the MENU button on the remote to wake it up.  The Apple TV will wake up on the MENU screen.  Scroll down to SETTINGS then select SYSTEM UPDATE.  Follow all instructions to update the system to the current update. 
    WARNING: If you take too long once you have woken up the Apple TV it will start freaking out again and you will have to let it go to sleep again.
    I have tried this twice now to make sure the first time was not a fluke and its working perfect now.
    Hope this helps someone else!

  • Think Vantage Factory Restore Problem

    Trying a Factory Restore on my T61 The Process stops at
    Processing CM2ZCUS
    C:/LANG/SVGASYS.FO
    It seems to freeze up here and not continue. Help!

    isn't the z560 a ideapad in that case thinkvantage software won't work
    Thinkpad R61 7733-1GU
    Thinkpad X61T 7762-54U
    Thinkpad X60T 6363-4GU
    Did a member help you today? Thank them with a Kudo!
    If a post answers your question, please mark it as an "Accepted Solution"!
    Regards,
    GMAC

  • T60p factory restore problems

    When I try to factory restore a message saying "The Product Recovery function has been removed from the system" Is there any way to fix it?

    When updating or restoring some iPods (but not the iPod Classic) via a usb connection, it needs to be plugged into power via the charger to complete the process, and this is why you see this icon displayed.
    It's also why older iPods that required this step were supplied with a power adaptor as standard.
    Try resetting it whilst it's plugged into the adaptor.
    See this.
    How to reset the iPod if it appears frozen or is not responding.

  • DV6-3122us/ after and during Factory restore problems

    This is a DV6-3122us 64 bit notebook, 500GB hard drive, 4 GB ram, Windows 7 Home Premium OS. I restored it from the Factory purchased recovery discs, and I had a problem with that, had to do it 3 times kept locking up at 9% on the restore part. It finally went through then said couldn't install, turned it off, and it was installed. This is Windows 7 Home Premium. Now I have lock ups when updating. The HP assistant  loads but says it has errors at the very top, and doesn't show the system information at the bottom. The hard drive only shows 80 GB allocated, and 397 unallocated. This is all the original hardware, which has been tested and has passed, memory has passed. Any Help would be greatly appreciated.

    1. Right click on the partition ( C:\ ) you want to Extend into the now unallocated partition and click on Extend Volume.
    2. Click on Next for the Welcome to the Extend Volume Wizard window
    3. Select the amount of space in MB you want to use from the unallocated partition to use to Extend this partition
    4. Select all of the available space .
    5. Click on Next.
    6. Click on Finish in the Completing Extend window
    You will now see the Disk Management console with the new extended partition volume ready to be used.
    7. Close Computer Management.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • How to restore an Apple TV first generation if it does not factory restore in recovery mode?

    The other day, while watching a movie, my Apple TV 1st gen just froze and became unresponsive to any remote control inputs. My intital attempts to just remove power and startup again failed and resulted in repeated crashes and renewed startups. On the discussions here ( Re: Apple TV 1st gen Factory Restore Problems ) I found out how to force restart by holding down the 'menu' key and the ' - ' key simultaneously. This brought me to the Recovery Menu.
    Restart from there didn't work, only resulted in coming back to the recovery menu.
    Diagnostics showed my Apple TV to be working normally.
    Factory Restore immediately brought up a failure message that factory restore was not possible!
    I tried this several times but always the same result. My trusted Apple TV first generation had mysteriously turned itself into a brick.
    After searching the web and trying all kinds of things, I figured out how to save it. Here's how:
    for reference, have a look at this webpage, but keep reading below: http://www.tweaking4all.com/home-theatre/appletv/restore-appletv-os-after-erasin g-disk/
    you need a good size USB stick, mine was 4GB
    the first method described didn't work for me, is time consuming, and you need an ethernet internet connection
    however the second method described (no network needed) worked, but not with the file posted on the website (had wrong size)
    download the disk image with the Apple OS from here: http://wiki.openelec.tv/index.php?title=Restoring_the_Apple_OS
    I downloaded the Apple OS v3.0.2 file, this proved to be working
    If you're on a Mac, download and install the ApplePi-Baker application from here: http://www.tweaking4all.com/hardware/raspberry-pi/macosx-apple-pi-baker/
    If you're not on a Mac, follow the instructions in the thread posted in 1.
    Using the ApplePi-Baker, or the other methods, restore the disk image to the USB stick; be patient, this may take a while
    Unpower your Apple TV, plug in the USB stick, power up your Apple TV
    Your Apple TV will now boot up from the USB stick and will install the latest OS on its harddrive
    When completed, remove power, remove USB stick, power up and hold down the 'menu' and ' - ' keys simulatenously, this will bring your Apple TV into Recovery mode
    Select Factory Restore
    Your Apple TV will now factory restore to OS v 3.0.2
    Note: This worked for me right away, but if not you may want to try the earlier OS version, see notes on the OpenElec Wiki page.
    Good luck, and keep enjoying your Apple TV first gen!

    Based on your suggestions, I've posted an additional article on how to do this ...
    http://www.tweaking4all.com/home-theatre/appletv/restore-appletv-os-offline-1stg en/
    Also note that I fixed the issue with the corrupted IMG files .... the files on Tweaking4All.com now work as they are supposed to.
    Thanks again James!

  • My iphone 5 keeps crashing all the time and has a delay of about 3 seconds when doing anything on it i did a factory restore on it but it didnt fix the problem

    my iphone 5 keeps crashing all the time and has a delay of about 3 seconds when doing anything on it i did a factory restore on it but it didnt fix the problem i went to optus to see if they could help me as my phone is through them but they knew nothing i need help please my phone is only 8 months old

    Plug the device into a wall outlet and leave it for about 20 minutes. If it has not powered on at that point try a reset by pressing and holding the home and power buttons for about 15 seconds until the white Apple logo appears.

  • Help! Z61t - restore to factory setting problem

    I tried to restore my Z61t to factory setting.
    I did it from the thinkvantage > rescue & recovery > restore to factory setting
    after that the laptop restarted by it shelf.
    when it started, It asked me  to put in the Recovery suplemental CD.
    I put in my CD recovery which was I created my chelf after I bought this laptop two years ago.
    but, it said 'wrong CD'.
    so, click cancel. and the laptop restarted by it shelf again.
    and keep asking me to put in the CD Recovery.
    Should I buy this CD recovery from IBM?
    and I am still wondering, if after I buy the CD. the restoring still not working.
    anyone can help or give me advice for this matter?
    many thanks!

    @ denny_chr,
    If you are booting using the blue Access IBM / ThinkVantage button you need to select to restore your system and then select factory restore. Do not select to restore from an image, the disc you created will not work.
    Using Discs
    Hopefully you created more than one disc; you should have created at least two, maybe three? Boot from the first disc, when it asks for the supplemental disc you need to click on "no", (otherwise you will get the wrong disc message), it will then ask for the first recovery disc; this is when you need to insert the second disc you made.
    Hope this helps
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
    Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
      Deutsche Community     Comunidad en Español    English Community Русскоязычное Сообщество
    PepperonI blog 

  • HT2406 A digital delay has appeared in my Podcasts only, and a factory restore didn't fix it.  Any ideas?

    My iPhone 3GS is producing a digital delay in podcasts only.  No effect in Music or games.  I tried a factory restore with no effect.  Any ideas?

    Chris CA wrote:
    Check and see if you've bought any iTunes Gift Cards you don't know about
    Fraudulent iTunes Gift cards are used to make purchases but are associated with a hijacked account so that if traced it's that account holder who'll have to deal with the problems. It was a form of "laundering".
    It's one of the reasons iTunes had stopped issuing those $200 gift cards about a year back since that's one of the uses for them ( The other reason had to do with why you don't, if you're sane, continue with gift card numbers after someone cracks the algorithm. ).
    Another problem was with debit card numbers, usually swiped from a restaurant or Pub, being used for iTunes purchases in the U.K. ( You can find out about that by doing a search of this forum since it was also heavily posted. ) and to buy gift cards for a one time use.
    If someone just hacked his account or his account was compromised further and his debit card number it out in the wild then sudden surprise purchases from the iTunes Store maybe his first warning.
    He has to check his account further.

  • Can't do factory restore & only disks that keep ejecting are the osx install and apps disks

    First of all let me say, this is my first Apple computer and I'm not experienced in forums. Please do not read rudeness into what is actually frustration at searching forever for a solution and trying not to wish I had been talked into an Apple.  With that said....
    I've had my iMac for about a year and a half.  We had lost our internet and were using a hotspot for awhile so we could look for another provider and get online if we needed to.  One day I signed on and, we didn't have an isp mind you, but the browser opened up to the dominant isp in this area saying a virus was detected coming from this iMac address? I thought that was strange and panicked so decided to do what I would on a pc, just restore the whole thing to factory settings.  Everything was going smooth, (my updates were at 10.6.8 at the time)... when I restored I was back at 10.6.2. (osx disk) I was doing systems updates and one apparently hung.... when told to restart, I did... but the computer would never boot back up.  It would turn on.... go to gray screen... then blue screen... then shut off.  I couldn't boot in safe mode, pram reset did nothing, smc reset did nothing, couldn't hold 'd' to get to diagnostics, couldn't boot to recovery... it kept spitting out disks after trying to read them... with all those solutions I found online and nothing helping I had to call Apple... they couldn't help over the phone because Apple Care expired, unless I purchased help... this frustrated me because every where I found my problem and a different solution their Apple Care had expired too.... so had to set an appt at an Apple store.
    So took it in to Apple, just got it back yesterday.  I let them know I was restoring to factory settings so wasn't worried about losing anything.  When I picked it up, I was told no charge... it was a software issue they saw where it hung and fixed it.  I tried to ask questions about the 'software repair' but they didn't seem to want to answer my questions.  It just says 'software repair' on my order. So I asked 'okay, so it's back to factory settings like when I bought it?' I was told yes and I said great that was my goal anyway.  I get home and it's NOT like when I first purchased it or like a factory restore.  Everything I was doing before it crashed is on there. So I'm back to trying to do a factory restore.  But for some reason now, it seems the only disks that keep self ejecting are the osx install and application disks. I still can't do a boot recovery, AHT, or 'c' boot... since the apple disks eject I can't use start up to get to them. 
    I find it odd that both the oxc install disk and applications disk would be damaged at the same time when they both previously worked.  I called the Apple Store where I took it to talk to the geniuses that worked on it because I had a question about the repair they did....
    Apple: I'm sorry we don't offer tech support
    Me: I understand but I had a question about the repair done from there the other day
    Apple: We are just a store and can't answer tech questions
    Me: I understand and get that but since I took my mac to your store to be worked on I thought I could ask the person that worked on it a question about the 'software repair' and meaning and what software was repaired
    Apple: No you will have to set another apt to bring your computer in if you are still having problems
    Me: UGHHHHHH (pulling hair out)
    So (a little late huh?) to make a long story short giving what I stated above:
    Why is it, only the osx install and application disks not working now? They worked before taking it to Apple
    What can I do at this point?
    Can you do a factory restore without disks on a Mac?
    If by chance both disk did for some reason go out, how do I get them replaced?
    If I gave TMI without enough important info let me know.
    My OS X install disk says version 10.6.2 on it
    About this Mac currently says Mac OS X version 10.6.8
    Batteries died on keyboard and mouse so am using usb wired keyboard and mouse
    At some point I had used bootcamp and then later found parallels so I could install a Corel product and keep using... could some windows files be messing something up in there somewhere?
    It used to say Mac OS X Version 10.6.8 and I could have sworn I saw it said 'snow leopard' in there somewhere, now I can't even find that word in search on the computer. Long post I know but trying to set what was going on at the time I took it in.
    I'm not sure what else needs to be added to get this to the correct thread or help.  As I stated my goal is to have it like I just pulled it out of the box for the first time so no solution will scare me off about loss of data. 
    Thanks for any help.

    Wow, sorry to hear of your experience. Seems strange that your disk would just eject like they did. It could be a lot of things but more than likely you just kind of have to start all over.
    What I would do is insert your system disk and instead of going immediately to an install I would go to disk utility and erase the drive. That will erase everything on the disk and give you a new blank disk to start with. After that I would try to reinstall the system. Assuming that goes well then you should be restored to where it was when you purchased it. After that you can reinstall all your applications or personal files. I hope you have good backups.
    I remember one time I was having a similar problem and don't ask my why I did it but I actually could not get it to install a system. I removed both of my ram sticks, shut the computer down for about 10 minutes including unplugging it from the wall plug, then reinstalled the ram, plugged it back in and started up from the system disk and all worked just fine. To this day I have no idea if pulling the ram helped but I have never had to do it since and for some dumb reason that solved the problem I was having, which is the same problem you are having now. Call it voodoo but it worked.
    Good Luck!!
    Message was edited by: Al Van Malsen

  • Can't update or factory restore Apple TV

    I noticed the Apple TV I just bought for my Living Room hadn't updated to 1.1 even though I'd ran the installer a couple of weeks ago. So I tried running it again - I gave it the "Update Now" prompt, it restarted and when it rebooted I was still stuck on 1.0.
    So I then tried to run diagnostics or at worse a factory reset. I pressed the Menu and minus keys on the remote, the Apple TV flashed orange and went into the restart. But instead of presenting me with the factory restore/diagnostics menu it just went right back to the main screen.
    I'm not sure what's going on with it. It works fine otherwise, but I can't seem to update or run diagnostics on it. Anyone have any suggestions?

    I also was able to complete the download after removing the Ethernet cable and connecting via wireless to my router.  This also fixed my problem of not being able to view my Photo Stream

  • Wipe and factory restore without discs

    Hi can i do wipe and factory restore my MBA without the discs , i have them some where but no idea where

    We did the same with my wife's MacBook Air before giving it to our daughter, but it is not necessary to erase the drive. Create an account for your wife, give her Administrator privileges, then log into her account and delete your account. Everything you did on the MacBook Air will be gone.
    Presumably, your MacBook Air is working well and your intent to 'wipe' it is not therapeutic, i.e., a clean install of the system software to remedy a software problem. If that is what you intend, then you will need to find your discs.

  • How to do a factory restore on iPad?

    Hello,
    I have the old 1st gen iPad with 3G and a 64gb hard drive, and have had it for 4-5 years. My problem is, after a crash I was asked to do a reset. I did, and now the iPad will not turn on. The apple logo comes onto the screen and it will stay like that until the iPads battery has died.
    I was thinking that a factory restore could fix the problem but I get an error when I plug my iPad into the laptop. "iTunes could not connect to this iPad. An unknown error occurred. (0xE8000012)."
    I was thinking that when my iPad crashed, a file may have corrupted. But my question is, how can I fix this problem or at least how can I do a factory restore?
    I will be very grateful for any feedback regarding the subject but in all honesty, I do not really care if it does not get fixed. It is an iPad 1st gen, I am just
    bothered about the £729 I spent on the device (I bought the case with it).
    Feel free to ask for any information I may have missed out.

    Take a look at this.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support

  • Factory restore

    hi, I'm holding on to the above mentioned.(forgot is it 8930/8390) i do not know if there is still warranty or not. as i bought it 2nd hand. i did notburn any back up too. i am facing problem with system factory restore. tried F11 upon startup.(could not oot therecovery page even when i pressed F11 repeatedly) tried looking for hp recovery manger.(i do not have this in windows) Please  do help with how should i go about doing the factory restore. Thank you very much!        

    Did you try to access Rescue and Recovery by tapping the Lenovo Care botton (the button that looks like a toolbox next to the power button) at boot? If you are able to do this, you should be able to restore your unit to the factory settings.
    However, if this doesnt work and you didn't create your own recovery media before this incident happened, you'd be better off calling Lenovo tech support and obtaining a copyof the recovery CDs. They should be able to assist in this case.
    shawie60 wrote:
    I've downloaded and installed the latest recovery cd and installed that but it tells me there isnt data there, yet ive seen the img files.  Is there anyway I can manually start the factory recovery process or is there something on the lenovo site that will do this for me?
    These CDs that you downloaded/installed. Are they speciifc to you machine type or model? Either way, you're still better off calling Lenovo to get the original OEM CDs. Then once you get the CDs, you should be ok.
     Do NOT PM me with technical issues. Post in the forum for assistance. Thanks

  • Can't factory restore my Apple TV

    After a failed sync, I have been trying to get my AppleTV working again. On startup, I get the startup sequence where I can ultimately choose Reset, Diagnostics or Factory Restore. Reset ends up back at the same screen. Diagnostics says everything is OK and Factory Restore fails and tells me to try again or come here! I am stuck with a brick; any ideas how to break through this problem?
    My Apple TV was bought recently with v1.1 since upgraded to v2.
    Any help gratefully received,Thanks.

    Thanks for the ideas, but...
    No, nothing but a plain vanilla AppleTV that has just been upgraded to v2 via its own update service
    I have just tried the 'menu + -' restart. All that does is take me to the screen that tells me I can restart, run diagnostics or factory restore. The problem is if I 'restart' I just end up at the same screen. 'Diagnostics' says everything is fine and when I try and 'factory restore' it fails. So you can see I am stuck and unable to get to the working AppleTV system.
    Here's hoping!

Maybe you are looking for