Hp dv6t select edition headphones not working after upgrading to windows 8.1

So I upgraded to windows 8.1 from 7 and now when I plug in my earphones there is no audio. I can still hear something when I just use the laptop speakers, just not with earphones. I also don't see the beats audio program on my laptop anymore or the hp support assisstant.

Hi @parjinder82 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue of the Beats Audio not working correctly since you did the update for Windows 8.1 on your HP ENVY dv6t-7200 Notebook. Here is a document to check some settings that might be and issue with the software.
Sometimes the updates have not completely finish. I recommend restarting the Notebook as if there are some updates that have not gone through this will finish them.
You could check what is installed by checking here:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
You might benefit from this document on Windows updates and sound issues.
Hope this helps.
Let me know, Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi @Jayesh_Bhadja ,
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Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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You're very welcome.
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Hi @parjinder82 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue of the Beats Audio not working correctly since you did the update for Windows 8.1 on your HP ENVY dv6t-7200 Notebook. Here is a document to check some settings that might be and issue with the software.
Sometimes the updates have not completely finish. I recommend restarting the Notebook as if there are some updates that have not gone through this will finish them.
You could check what is installed by checking here:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
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4. Enable it and set as Default
5. Click Apply/Ok
You might benefit from this document on Windows updates and sound issues.
Hope this helps.
Let me know, Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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This question was solved.
View Solution.

Hi,
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DP-K
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Hp dv6t select edition headphones not working after upgrading to windows 8.1

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