HP dv7-3085dx Win7/64-bit Hanging/Crashing with WD My Book eSATA 1GB Attached

I have an HP dv7-3085dx, 500GB internal SATA, 6GB RAM, upgraded from Win7 Home Premium 64-bit to Win7 Ultimate, with a Western Digital 1GB MyBook attached to the eSATA port. All the latest Windows Updates are installed as of yesterday (11/23). I've noticed two problems related to this laptop running with the My Book attached, and wonder if others have similar issues and/or solutions:
1) Several times in the few weeks since I've had this laptop, I've noticed that the external My Book becomes unusable if the laptop has gone to sleep and reawakened. Here's what I mean by unusable: (a) If I attempt to look at the drive's contents using Windows Explorer, I can see the top level directories/folders, but if I expand any of the folders, I get a green progress bar in the path area that seems to almost complete, but never reaches the end. During this time, I can't navigate anywhere on the drive. The only solution has been to restart both the laptop and the drive. Then, all is well again. (b) If I try to run any program that attempts to read from or write to the drive, it just hangs, and can be killed only via Task Manager. Again, a full restart of everything clears the problem.
If the laptop hasn't gone to sleep, the drive seems just fine...it can be navigated and used by applications.
2) Today, after completing a full system backup to the My Book drive (using the Win7 Backup and Restore utility), I left the machine long enough that it went to sleep (a couple of hours). When I came back, I woke up the machine and started looking through e-mail (app and all data are on the internal drive, not the My Book). I noticed that I heard the external My Book drive spin up and then promptly spin down again. A few seconds later, as I was reading an e-mail, the system crashed (BSOD) with a STOP 0x00000050 Page Fault in Non-Paged Area. I noticed that it was trying to write out the dump file, but was hung at that point (no disk activity, no dump progress). So, just to see if the My Book presence was preventing the dump file from being written, I powered down the My Book. Instantly, the dump file was written and the system restarted. So, it appears that the My Book might have been responsible for both the blue screen and the prevention of dump writing.
I used this My Book drive on an older laptop running WinXP (using either a USB connection or an eSATA connection through a PC-Card), and never had this problem...even when the laptop would go to sleep and wake up.
Is this behavior pointing to an incompatibility between the HP laptop and the WD My Book, or is there potentially a problem with the eSATA port on the HP laptop? This is the only eSATA device I have, so can't really test with other devices.
Any similar experiences, advice, or leads?

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Quick Launch Buttons not working on dv7-3085dx

Hello HP world.
I am having a problem that I cant fix it myself and it is driving me crazy.
I am very techy and usually always find a solution to any problem but this one got both of my feet locked.
My Quick Launch Buttons on my DV7-3085dx Running Win7 64-bit.
Are not working. They were working fine since forever until 2 weeks ago I noticed the mute and wireless buttons remained red non stop? and they were not functionable. Almost as if they lost connection to the notebook.
This is what i have tried so far:
- Hard reset (after i did this the red mute button and wireless went off, now only volume and media controls are on, still useless)
- Updating the QuickLaunch Buttons Driver
- Updating the BIOS
- Reinstalling MediaSmart
- New Chipset Driver
- Installing latest IDT driver
- probably other drivers and such which i cant remember but its been over a week that i have been reading online and it came down to this.
I surrender!
Please help me.
Thank you in advance.
Fitim

Fitim wrote:
So i just finished with the System recovery and no luck
The buttons are still not functioning. I just get the audio and player controls lid up but thats it.
They dont work and are useless.
HELP
If they're not working after performing the System Recovery then it's a hardware problem. Could a loose or damaged cable or circuit board.

My external usb mouse no longer works on my dv7-3085dx.

My HP Pavilion dv7-3085dx, running Windows 7 64-bit, is having issues recognizing the external usb mouse. Normally the mouse will work a few seconds to minutes before the computer makes the sound that the usb has been unplugged (even thouugh it has not) I have tested the mouse on all the usb ports and on several other computers to make sure it wasn't an issue with the mouse cord. Furthermore, I have tried using several different usb mice with the same results. I have also tried using other usb devices on my laptop (e.g. usb storage devices and cooling fan) with no issues to their performance and no usb device disconnect sound. Any help would be greatly appreciated as using only the touchpad makes gaming more of a challenge than I'm ready for.

Hi,
As per the issue you have mentioned it seems like the HID compliant mouse had been disabled .
Try to open device manager (Click on start type in device manager in Search programs and files click on device manager ) and that will open new window device manager go to Mice and other pointing devices click on the small arrow next to Mice and other pointing devices check to see if there is a down arrow on HID-compliant mouse if found right click on it and click on enable which will enable the Usb mouse
If you find the above steps help you resolve the issue please click on kudos.
I work for HP

Dv7 3085dx won't power on after adding 2nd hard drive

I'm attempting to add a 2nd drive to my laptop (dv7 3085dx). The drive is a Seagate Momentus 750GB drive (ST9750420AS). I purchased the drive caddy and connector from Newmodeus. The laptop will not power on after the drive is installed in the 2nd bay. Everything is fine if the drive is disconneted.
Any ideas?

Are you absolutely sure you got the right caddy and cable from newmodeus? They sell several different ones for the dv7 series and they look similar but are not compatible with each other. I understand the reluctance to try hot-plugging it.

DV7 3085DX 2nd HDD Bay

I have been having a look at my DV7 3085DX and see that it has a second hdd bay but no connections to plug a 2nd internal hdd in.
Is it possible to add the connectors & activate the 2nd hdd bay? If so how can it be done?
Also I have noticed that connections exist inside for a tv tuner, is it possible to utilize this connection?
Any help or answers greatly appreciated.
This question was solved.
View Solution.

Yes on at least the hard drive and theoretically yes on the tv tuner although that is pricey. You need the module and a special cable. I cannot find the part on the internet or this site but you could maybe call HP or even look on ebay. Here is the part you need to add a second drive. It is the caddy and a connector cable.
2d hard drive parts

HO DV7 3085dx problem

HI there,
I have an HP DV7 3085dx that is is just about 3 years old. Up until recently, I have had very few problems with the laptop, at least nothing that I could not fix myself. The problem started a month or so ago with a loose display LCD cable., which I was able to fix twice with no problems.
The third time I went to fix it (it had not been tucked away fully under one of the front panels on the laptop), something went wrong. I took everything apart step by step as I had before, in the same order that I had done before, fixed the cable, and went to put everything back together in the same way that I'd done before with no problems.
When I went to turn on the computer, it would turn on but with a blank screen, no sound and some of the touch sensor lights above the keyboard would not light up, but there was power to the computer. I shut it down, let it discharge and opened it back up, thinking I had maybe not connected the hard drive tight enough.
Checked everything before putting it back together. When I went to turn this time, it would not turn on at all. I used my husband's laptop to troubleshoot, and the HP website sugested a hard reset, which consisted of unplugging it, taking out the battery and holding the start button for 15 seconds. I did this, and nothing happened after I plugged it back in, nor when I replaced the battery. When I plug it in however, the port for the AC plug does light up.
I honestly don't know what else to do. THe warranty is long gone at this point. If anyone out there has any ideas, please let me know.
I tried the hard reset as mentioned above. I don't think it's a motherboard issue as those tend to beep when there is a problem. My brother's friend mentioned the power supply unit inside the laptop?
HELP!

I would recommend using this troubleshooting document for your issue: http://goo.gl/LvXDk
There are a few more steps in there other than just a hard reset.
Let me know if any of those steps help to resolve your issue.
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Dv7-3085dx and raid

I would like to set up raid on my laptop (dv7-3085dx ). I purchased and installed a new hard drive (same size). But seeing that the Bios doesnt support. Frustrating when I have a second drive in my gamming laptop but cant raid configure for speed. I am new to raid but not computer maintenance. So does my bios have to support raid? From my reading I understood that windows could manage the raid configuration during a fresh installation? Or am I wasting my time trying raid with this laptop?

You would be better off using a fast SSD drive.
Raid is a waste of time on a notebook.

Dv7-3085dx hardware

I have a dv7-3085dx. The only problem I have with it is that the graphics are too slow for me Nvidia GeForce 230M. I have read that it is possible on certain models and higher levels of laptops that you are able to upgrade these. When I bought this laptop, it was a higher end at the time and was wondering if it was possible to be upgraded and what where my options in upgrades?
This question was solved.
View Solution.

Hi,
Basically you can, with a cost and I believe this cost may be more expensive than buying a new computer because you have to take into account:
New card price, and WHERE you can buy it because laptop cards are not the same as desktop cards. You can't buy from any normal shop,
Need new system board (may be),
Need new cooling system because generally speaking more powerfull card pumps out more heat (you want more powerfull card don't you?).
May need new PSU because your current PSU may not suitbale to the card. (I ordered a machine with Nvidia card and I needed to order a 90W charger at the same time, not the normal 65W charger. They simply rejected my order).
Labor cost.
Many, many packets of Asprin.
Hope this helps.
BH
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HP DV7-3085dx won't power up, seems the battery and charging is ok.. possible mother board problem?

Hi I recently received an HP DV7-3085dx from a friend of mine since he hadn't been using it for a while.
So, when I tried to turn it on for the first time, the power button wouldn't work, or the lap top itself wouldn't power on.
When I plug in the charger, AC adapter light turns on, and when I connect the battery, both the battery light and the AC light turns on fine.
However, there's no fan, or any light flashing when I press the power button as if it's dead.
I've searched and tried:
1. hard reset - pressing on the power button for a minute without any attachement and so on
2. reseating ram and CMOS battery
3. cleaning heatsink and re-applying thermal compound.
4. tried turning on the laptop without hard drive.
However, none of those would solve the problem.
Could it be the faulty motherboard, fan or heatsink?
Or, does battery light on means the motherboard is safe, at least?
By the way, it seems like the battery charges just fine as after a while on an AC, the battery light turns off(signaling that it's fully charged)

Hello coolhair50, welcome to the HP Forums.
I see that you've acquired your Notebook from a friend, that you're trying to get it to turn on and start up. That only the batter and charger appear to be working as the Notebook will not turn on. I will try to assist you with this.
You're on the correct path, the issue does appear to be hardware related from what you've attempted so far. The battery and charger appear to be fine.
What I would suggest starting with is this document: Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. It will guide you through testing the memory and hard drive. If all of that tests ok, then you're most likely looking at a motherboard issue.
You have a few options at that point. The first would be callling support to see what they could offer. HP Technical Support, North America 1-800-474-6836. For all other regions click here.
The second would depend on your own personal knowledge of Notebooks, but you could use the Maintenance and Service guide to look up possible compatible parts and how to replace them.
Please let me know how everything goes for you.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Using recovery discs on dv7-3085dx

Have the H.P. DV7-3085dx, hard drive crashed, replaced the hard drive, tried to use my set of recovery discs disc that I made, would not install, tried to use the set I bought from HP still would not install, trying to get back to the factory image
anyone with any idea how to get these set-up disc to work please respond

A little more info besides "will not install" would help us to help you. For instance are you able/not able to boot from them. If you are able to boot from them where does the process fail-any error messages,etc?
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Blackberry Desktop Software Hangs Sync'ing w/Yahoo Address Book

Blackberry Desktop Software Hangs Sync'ing w/Yahoo Address Book. Calendar and Tasks work fine. There error info is
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: DesktopMgr.exe
Application Version: 5.0.1.28
Application Timestamp: 4afb05f9
Hang Signature: 77b9
Hang Type: 18432
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 431322e564ddf1b2d107192e4b32003b
Additional Hang Signature 2: 71fa
Additional Hang Signature 3: 1245183e49a281fbb1f4e734a2b947a1
Additional Hang Signature 4: 51ea
Additional Hang Signature 5: c407a332a4e592d58b24e44787bfe833
Additional Hang Signature 6: c7f1
Additional Hang Signature 7: 7f8491c82258e0be892f9c1d030bfd62

Hi gbslade,
Considering your issue only seems to be with contacts, I would suspect there may be a corrupt/invalid contact entry in your Yahoo account. My suggestion is to first setup a one-way synchronization from the BlackBerry to Yahoo, then do the opposite. This should indicate where the issue is originating.
As well, check your Yahoo address book for any blank or incomplete contacts. Contacts that are missing a first name, last name and company name cannot be synchronized to the BlackBerry and could potentially cause hang-ups or a failed synchronization. A contact must have at least one of those three fields filled out.
Thanks!
-CptS
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My iphone is hanging while working with whats up. kindly help

my iphone is hanging while working with whats up. kindly help

I assume you mean whatsapp.
First double click the home button and swipe the app closed.
If it still doesn't work try a reset. Press and hold the home and power buttons until the Apple logo appears. Release both buttons. Wait until your iPhone starts on it's own.
If whatsapp is still giving you problems try deleting and reinstalling the app.

Ovi hangs while synchronize with MS Outlook

Ovi suite: 3.0.0.290
The Ovi suite hangs while synchronizing with outlook. Without the outlook-synchronisation the phone itself is useless to me.
See http://wtrns.fr/U-4pdrP4dOlnRO for the dumpfiles
with kinds regards.
Marcel Verberg
Solved!
Go to Solution.

Hi,
I found the solutions in the discussion link below:
/t5/PC-and-Mac-Software/PC-Suite-amp-E7/m-p/927229/highlight/true#M44166
Get ride of the ovi-suite and get the supported PC suite 7.1.40.6
And everything is working fine, updating, synchronizing outlook calender and contact.
Now I can finally use my E7-00!
Beware: do not update the pc suite, the latest version does not support the E7!
Enjoy!
Greetz, Marcel

Key board hangs up randomly with 8155B controller while running the application.

Key board hangs up randomly with 8155B controller while running the application.

Roopal,
This question has too much parameters. In order to help you out, I need to know more information. For example:
1) Is this a new issue? Has your keyboard worked fine before?
2) Is you keyboard hanging up when you run a specific application? Does it hang up at boot up?
3) What operating system are you running?
Regards,
Claudia Lorente
Applications Engineer
National Instruments
http://www.ni.com/ask

PSE 8 Setup hangs (80% complete) with checking system profile message

Hello
I have a Elements 8 installation problem (Setup hang with checking system profile message). I'm running Mac OS 10.6.1 on a MacBook Pro (Processor Speed: 3.06 GHz, Memory: 4 GB) purchased mid 2009. I have contacted Adobe support and tried all of their suggestions (open case #181253338). I did reinstall OS x 6.1, ran CS$ clean script, ran cache clean tool, and many reboots. I noticed in the discussions that the install of OS X 6 has, at times, corrupted some files creating install problems. I am at a loss and would enjoy any suggestions on what to try next.

Hi,
Attached are the logs from \library\logs\Adobe\Installers
I cleared out the logs, ran PSE Setup until it hung then did Force Quit on
Setup and attached the logs.
Thanks for your attention,
Gary
From: Ankush Ved <[email protected]>
Reply-To: <[email protected]>
Date: Mon, 16 Nov 2009 07:33:58 -0700
To: Gary Nelson <[email protected]>
Subject: PSE 8 Setup hangs (80% complete) with checking
system profile message
Hi,
Can you please send in the log files which can be obtained from the below
location:
\Library\Logs\Adobe\
There must be log files for the PSE 8 installer. Delete them once and then
try to install PSE 8 again, if you are not able to then attach the newly
created log files in the forum.
Thanks & Regards,
Ankush

HP dv7-3085dx Win7/64-bi​t Hanging/Cr​ashing with WD My Book eSATA 1GB Attached

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HP dv7-3085dx Win7/64-bit Hanging/Crashing with WD My Book eSATA 1GB Attached