HP DV7-3085dx won't power up, seems the battery and charging is ok.. possible mother board problem?

Hi I recently received an HP DV7-3085dx from a friend of mine since he hadn't been using it for a while.
So, when I tried to turn it on for the first time, the power button wouldn't work, or the lap top itself wouldn't power on.
When I plug in the charger, AC adapter light turns on, and when I connect the battery, both the battery light and the AC light turns on fine.
However, there's no fan, or any light flashing when I press the power button as if it's dead.
I've searched and tried:
1. hard reset - pressing on the power button for a minute without any attachement and so on
2. reseating ram and CMOS battery
3. cleaning heatsink and re-applying thermal compound.
4. tried turning on the laptop without hard drive.
However, none of those would solve the problem.
Could it be the faulty motherboard, fan or heatsink?
Or, does battery light on means the motherboard is safe, at least?
By the way, it seems like the battery charges just fine as after a while on an AC, the battery light turns off(signaling that it's fully charged)

Hello coolhair50, welcome to the HP Forums.
I see that you've acquired your Notebook from a friend, that you're trying to get it to turn on and start up. That only the batter and charger appear to be working as the Notebook will not turn on. I will try to assist you with this.
You're on the correct path, the issue does appear to be hardware related from what you've attempted so far. The battery and charger appear to be fine.
What I would suggest starting with is this document: Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. It will guide you through testing the memory and hard drive. If all of that tests ok, then you're most likely looking at a motherboard issue.
You have a few options at that point. The first would be callling support to see what they could offer. HP Technical Support, North America 1-800-474-6836. For all other regions click here.
The second would depend on your own personal knowledge of Notebooks, but you could use the Maintenance and Service guide to look up possible compatible parts and how to replace them.
Please let me know how everything goes for you.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Similar Messages

  • Power Adapter Does Not Charge the Battery and Charge Light Is On?

    Power Adapter Does Not Charge the Battery and Charge Light Is On?
    My power adapter doesn't charge my computer anymore. however the charge light is on.
    Please help my battery is draining fas

    So, with your power adaptor connected not only does the battery not charge but the powerbook is not running on ac power. Then I guess the power adaptor is faulty. In as much as you've verified this with a known good one a new one is in order. Try yours in another powerbook to make sure.

  • Pavilion dv7 3079wm won't power up with/without battery or ac cord

    Tried to power up with a.c. cord or battery. Leads flash once attempts to start, then goes out.

    I hope you folks won't mind my piggy-backing on this thread.  I have a very similar problem with a dv7 (belongs to my grandmother).
    When I plug in the AC adapter, the small LED next to the socket usually does not light up, but will flash briefly when the power cable is removed.  The AC adapter is fine, because I've used it to charge and run my dv5 with no problems.  If I unplug and then plug the AC adapter into the socket repeatedly, eventually at some random point the LED will stay on.
    However...
    The battery light is slowly flashing.  It flashes anytime the AC adapter is plugged in (whether or not the LED next to the jack lights up).
    The computer won't power up.  It tries to for a second or two, then shuts down... as if the battery was critically low.
    Now the thing that puzzles me -- The computer won't start up on AC power without the battery installed.  I can do this on my dv5 with no problem.  It does not require the battery to be installed.  I figured if the battery is completely dead in the dv7, that it may be confusing the system and not allow it to start at all.  But, trying to start up the dv7 without a battery does absolutely nothing at all.
    I'm hoping that the dv7 is designed to always work with a battery and that all I need to do is just install a new one.  Does that seem sensible?  I just don't want to buy one (they cost a whopping $140 from HP!) only to find that the computer is suffering from a more serious problem.
    "If you keep an open mind, life will give you more possibilities."

  • Dv7 3085dx won't power on after adding 2nd hard drive

    I'm attempting to add a 2nd drive to my laptop (dv7 3085dx). The drive is a Seagate Momentus 750GB drive (ST9750420AS). I purchased the drive caddy and connector from Newmodeus. The laptop will not power on after the drive is installed in the 2nd bay. Everything is fine if the drive is disconneted.
    Any ideas?

    Are you absolutely sure you got the right caddy and cable from newmodeus? They sell several different ones for the dv7 series and they look similar but are not compatible with each other. I understand the reluctance to try hot-plugging it.

  • Adaptor won't power my PB: the battery is running out!

    I was wondering if anyone found a solution to the problem below that I found in this forum. I am having the same problem and don't know what to do. Just wish that this wasn't an internal problem.
    ========================================================
    I've got a 1.33Ghz PowerBook G4 15" and I am having problems with the AC adaptor.
    When I plug the adaptor in, the light on the adaptor turns orange but won't charge the battery or power the computer - it will only run from the battery. If I wiggle the connector where it plugs into the computer then the light goes green but still won't power the computer.
    The connector where it plugs into the computer feels quite loose, do you think replacing it would work, or is it an internal problem?

    When you say connector are you referring to the port that you plug the adaptor into ON the computer? THAT is loose? Or are you talking about the plug part?
    Did you ever get your problem resolved?
    All of a sudden I'm having an issue when I plug the adaptor into the port it glows for a brief second and then it stops, so it's not powering or charging my powerbook. I can't use it because there is only 4% battery life left. I don't know if it''s the adaptor or the PB itself...nothing is loose. But I'm a little annoyed because this computer has only been lightly used as a backup, so it's practically brand new and a little premature for things to just stop working...
    I can't remember what OS and I can't check right now. It's over a year old.

  • Why won't my MacBook run on battery and display on the monitor?      Runs fine if power cord is plugged in.                                                                                      I have to be plugged in to see the monitor display.  Any ideas

    Why won't my laptop run on battery and display on the monitor?  If it is plugged in to power it works fine but the monitor goes blank if the power cord is removed.  Any ideas?

    Nothing is wrong.  what your're seeing is by design.

  • This morning, my macbook pro won't turn on even though the battery is charged and power cord is working. it worked fine last night. what can i do?

    This morning, my macbook pro laptop won't turn on even though the battery is charged and power cord is working. it worked fine last night. what can i do?

    Try the suggestions in this support article:
    http://support.apple.com/kb/TS1367
    Ciao.

  • Dead iMac G3 suddenly won't power on. PRAM battery or Power Supply?

    iMac G3 350 slot load USB only running 10.4.11
    i love this little guy.
    it's been running almost non stop for a few years as a file server... only restarted maybe a dozen times during that period. i can't remember ever shutting it down.
    i had to move it recently. might have been unplugged from a wall socket for a minute or so. plugged it back in but left it powered off for a few days.
    went to turn it on recently and nothing. not a chime, not a light, not a click or hard drive spin-up. zero. pushed the PMU reset button once. still nothing. i've taken the PRAM battery out for now.
    my question is this: is it possible the power supply is dead and a PRAM battery will not fix the iMac? is there any way to tell before spending money on a new battery i may not need?
    thanks!

    Hello Nicholas,
    I recently retired my hard working 350 slot so I know how great the computer can be.
    Unplugging for a moment should not have affected the battery.
    I would respectfully suggest you start with the simple things such as:
    1. - Make certain the power source is not on a switch and that it is good
    2. - Be certain the power chord is fully seated in the back of the computer and wall socket.
    3. - If trying to start from the keyboard button, try using the button on the face of the computer
    perhaps the keyboard is not fully plugged into the usb port.
    I always like to start with the simple things when I have a problem.
    Now that the battery is removed it could cause a bit of a problem. I think I would install the battery
    and check the above mentioned ideas. If still no power, then I would replace the battery.
    It doesn;t seem logical that the power supply would just go as a result of the board.
    I would try to get the computer up and running.
    One last tip.......when my slot load was starting to go it acted odd. I would let the computer sit for a day or two and it would then start. It was irratic at best but the old computer allowed me a few last
    boots so that I could back up to my external.
    It is a great computer and sounds like it served you well it deserves a few chances.
    I hope you replace the battery, plug and it re-starts. Keep it plugged in once the battery is replaced/returned .....Best of Luck Jim

  • MDD won't power up, even after battery replaced?? Help!!

    Hi everyone. I use a MDD 1.25 GHz G4 at work and when I got in this morning the thing wouldn't turn on. After reading numerous forums, I tried the PMU reset button and changed the battery, and still nothing. I've read numerous others that say that they push the power button and it lights up for a second and then shuts off. Well, mine doesn't even light up at all!! I've tried different power cords, even tried an old keyboard with the power button on it, just in case the power button on the G4 was bad. Still no luck!! Could the power supply be bad? I need to advise my boss quickly on this so we know which direction to go from here. He was ready to buy a new one, but I'm trying to save him some money, as we are a smaller company. Anyways, hope one of you gurus can help. Thanks in advance...
    PowerMac G4 1.25 GHz Mac OS X (10.3.9)
    PowerMac G4 400 Mhz    

    Fix for a Mac that won't power up
    Mirrored Doors G4. When you pressed the power button, the button would light up, but the computer would not turn on. The fans on the power supply wouldn't turn on.
    FIX: unplug the machine, pull the clock battery, hit the power button to discharge. Then plug it in without the clock battery. The machine should boot perfectly. Shut down, reinstall the clock battery, and now the system is fully functional. Macosxhints

  • Mirror door g4 dp  won't power on with the on switch

    Hi,
    Running into a problem that I have seen on this site, but have not seen resolved.
    My MD G4 won't turn on with the button.
    The light flashes and then nothing.
    I replaced the battery and went through a list of things to try,(resetting etc.) with no luck.
    I have 2 monitors; one DVI and one ADC.
    I am able to power up the machine with the on button on the ADC monitor, and all is well.
    Unfortunately, I need to move my computer about 25 feet from where my monitors are, and was hoping to go with a non-ADC monitor.
    Any ideas of where to start?
    Thanks for your time.
    BV12

    Hi Hans,
    Thanks for sticking with this thread.
    OK...
    When the problem first happened, the battery was original.
    I replaced the battery. (With the correct one.)
    As it was still exhibiting "bad battery-like" symptoms, I purchased another battery, just in case.
    I made sure to follow the reset procedures each time.
    About a month later, I replaced the battery yet again. (Stranger things have happened)
    Last night, we tried yet another video card.
    Nothing.
    Then, we found if we plugged in the monitors first, followed by the power cable, it would start using the front button.
    Upon replugging the power cable to the Mac, we got the "wrong date and time" message.
    Hmmm...
    We pulled a battery out of another mac and switched it for the "new" one.
    Now it is working.
    We reinstalled the original video card and it is still working.
    While it is not impossible, I am having a hard time believing that I had three bad batteries in a row.
    I'm going to see how it goes for the next couple of days and will report back.

  • T23 won't power up with good battery

    My T23 just recently developed a power up problem that I am looking for help with.  It powers up, runs, and charges a battery with no problems when the AC adapter is plugged in.  However, it will not power up (no power light at all) when only the battery is the source of power.  This of course limits it as a "portable" PC.  I have verified the battery is OK in another T23, and also tried a different battery, with same results.  I have inspected the connectors and all appear OK.  Is this likely to be a motherboard issue?  Any help appreciated.

    To those of you with T23s, you may want to take a look here:
    http://forum.thinkpads.com/viewtopic.php?f=28&t=21979
    Loose inductors can be a pain on T23s, and the thread above is a good place to start your investigation...
    As for the T42, charless, try this:
    Unplug the battery and AC adapter, remove the hard and media drives.
    Press the "power" button ten times in a row, holding it down for ten seconds each time and thirty seconds the last time around.
    Plug the battery back in and try to power on.
    Good luck.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

  • I have a 2011 mini that won't power up. The apple on screen comes onn then turns into a circle with a line in it. Any way to fix it?

    I have a 2011 mini that won't power up. The apple on screen comes onn then turns into a circle with a line in it. Any way to fix it? It is running Mavericks on a 1T drive.

    First thing, see if it will boot into the Recovery Partition: Hold down Command R at restart.
    If it boots up there, then it's likely that the hard drive has failed, or simply doesn't have a working system.
    If it doesn't boot up there, then it's likely to be some other part of the hardware.
    If it is the hard drive, then this can be replaced. You can find videos showing you how to do this on sites like ifixit.com.
    Then you can just restore all your data from your backup. You do have a backup, right?

  • Computer won't power up if the 2x2 CPU POWER connector is plugged in

    Yesterday I assembled this computer and it was working great. Played games on it and everything.
    MSI K9a2 CF, ATHLON 5000+, LC POWER 550W, RADEON 3850 256MB, 2x1G SUPER TALENT 800MHZ RAM.
    3 hours ago I went to the store and left 2x PRIME95 torture test running just to check for stability. After  2hours I got home only to find out the the computer has been shut down but the KEYBOARD still had a light on the NUMLOCK led.
    So then I unplugged the PSU from power and started up again. But the PC only started for half a second and then the power went off.
    So I pulled everything out of the board only to find out that if the CPU POWER 2x2 connector is in the board then it will not power up. Then I also took out the cpu and try to power up without the CPU and  with the CPU POWER 2x2 connector in and it also doesn't power up.
    Conclusion:
    If the 2x2 CPU power connector is in the MB regardless if the CPU is in or not then the computer will not power on. But if the 2x2 CPU power connector is absent then the computer powers up. But that don't do me any good since without that connector the CPU can't function.
    I also tried hooking it up to another PSU but it does no good. The MB, CPU, GPU, RAM, HDDS are only 2days old.
    Also it couldn't have overheated since the temperatures never went higher than 50C during full load thx to Scythe Ninja Revision B cooler and also there is no smell or any indication that something could be burned. The temps were checked with BIOS as with MSI probe.
    My question is is the MB the problem?? So I would know which part to send back for warranty

    Quote from: BOSSKILLER on 07-February-08, 13:24:04
    Do you use system stock parameters?(No OC)
    Check CPU cooling system.
    List PSU details(Look over PSU sticker for them)
    Everything was at stock speed there was even no tweaking involved.
    CPU cooling system was working great. Under load the max temperatures it had gotten was 50C. And also the CASE was opened so there was no chance of overheating. And also when I started PRIME95 I opened the window and closed the radiators which means the room temperature was about 15C celsium only.
    LC POWER 550w 140MM fan.
    3.3v 35a
    5v    40a
    12V  16a
    12v   18a
    It is probably the board right? I must know this quick to RMA it

  • Laptop won't power up with AC adapter and won't charge battery

    Here is the thing.
    1) the laptop doesn't power on without a battery when directly connected to ac adapter.
    2) the light which would indicate that the laptop is plugged into the ac adapter is not on when the ac adapter is plugged in.
    3) the battery charge light is also not on, which would indicate the battery is being charged.
    The battery does not charge... Laptop turns on the battery backup mode, but not on ac adapter connection. I tried connecting the battery to another compatible hp laptop (both my laptop and the other test device support same battery models). It was charging fine on that laptop. And when switched it back into my laptop, laptop was running fine, but it does not charge in my laptop. But ac adapter is fine too. So whats the issue? And what can I do to get it sorted?
    My laptop is not on warranty anymore. But i replaced battery 4 months back, so its not a fault with battery or the ac adapter.
    The AC adapter is fine, tested with other laptop.
    The battery is also new and works fine
    Regards,

    Hi  ,
    Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion g6-2004tx Notebook and issues with the battery not charging. Here is a link to calibrate and test the Battery. Calibration should eliminate this issue. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.HP Battery Check in HP System Diagnostics for Windows 8, would give you details of charging and discharging.Testing and Calibrating the battery using HP System Diagnostics in Windows 8. At the starting of the Notebook, Press F2 to select F2 System Diagnostics. Then choose Component Tests, then battery. If the battery was purchased from HP it could be in warranty. Here is a link to check. If purchased from another source you would have to contact them. Hope this helps. Thanks.

  • Macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again

    macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again lik it did before

    If you have records that show that you've taken your MacBook Pro in for a year to fix the machine, I would escalate the problem to Apple Customer Relations - unfortunately I don't have a number for Spain.
    It would only seem logical to me that if you've been trying to have the machine repaired during the time that the 'recall' was in effect that you should be eligible for a new logic board. But only customer relations will be able to make that call.
    Good luck - take the issue as high up the food chain as you can and see what happens.
    Clinton

Maybe you are looking for