HP DV7 3180ef BLU-RAY driver issue

when i bought my laptop there was nothing wrong with my blu-ray driver
but a while ago it stopped reading any dvds or cds and it can't even detect them
when i try to explore the dvd or the cd ,windows explorer freezes as if the dvd is corrupt
noting that the same dvd works fine in other computers
should i buy a new one or what?
any recommendations?

Hi,
The following may be worth trying to see if it resolves this issue.
Download the installer for the HP version of Cyberlink PowerDVD 10 on the link below and save it to your desktop.
Cyberlink PowerDVD 10
When the download has completed, open windows Control Panel, open Programs and Features, right click the entry for HP MediaSmart DVD ( if you have this application ) and select uninstall. When this has completed, restart the notebook.
Next, run the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now play DVD discs ( don't try Blu ray discs yet ).
If it still won't read your DVD discs, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now plays DVDs.
If you can now play DVDs, double click the PowerDVD 10 installer to start the installation and when this has completed, see if you can play your Blu ray discs.
Regards,
DP-K
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http://www.play.com/PC/PCs/-/3245/2512/-/18658441/Sony-BC-5640H-Slot-Loading-Sli m-Blu-Ray-Combo-Drive/Product.html
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I have noted that on numerous wish lists for Mac enhancements has been Blue Ray capability. I looked at the Fast mac web site and the specifications were impressive. When I saw the price, I had to have the Heimlich maneuver performed. This is not to dissuade you or anyone else to purchase one. It simply is a reflection of my cheapness ex. for me SSD are overpriced for the value received but I take no issue for those who but them.
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This question was solved.
View Solution.

these Drives should work with your DV 7 if advertized correctly..
you will need a Blu-Ray player to play Blu-ray movies and the Drive should automatically get detected as soon as you will install it.. no drivers required..
||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
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Hello,
I'm thinking about replacing the internal DVD burner (an old Pioneer drive) with a new Blue-Ray burner, just for backup purposes, not decoding or watching movies.
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I do the same thing.
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Hi,
Try following the procedure under the sub-heading Resolution – Method 3: Manually fix corrupted registry entries on the link below to remove the Upper and Lower filters and see if this corrects the issue.
http://support.microsoft.com/kb/982116
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

DVD drive to blu-ray drive repacement

Which Blu-ray drive would be a replacement for my Pavilion dv6-3025dx entertainment notebook?

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614333-001 - Blu-ray ROM DVD±RW Super Multi Double-Layer Drive
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
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This is a user supported forum. I am a volunteer and I don't work for HP.
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Happy New Year!
I received from a friend a UJ-220 BD-RE Blu-Ray Drive Burner from a broken Sony PCG-391M.
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I need a driver? I dont't want to write BLURAY just to read.
Or, it-s possible to buy in Romania a USB 2.0 External Enclosure For UJ-220?
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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
HP Compaq 6720s Notebook PC Support:
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/home/?cc=us&lang=en&sp4ts.oid=3442832&task=&ac...
TwoPointOh
I work on behalf of HP
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Pioneer BD-203 Blu Ray drive Observations and questions

I have a DP35D motherboard with a Q6600 processor and 2mb RAM. I run XP with SP2 and PE7.
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Blu Ray drive missing and incredibly slow boot times

I have an Ideacentre B520 i5 with Blu Ray drive. I've been having an intermittent issue that has become permanent. The Blu Ray drive is no longer detected by the machine, and it takes 4-5 minutes to boot up.
The history of the issue is:
A while ago the drive disappeared sometimes and boot up times took a while
I swapped the SATA connector inside the machine in case that was a problem - that fixed it for a while
The problem started occurring again except less occassionally
I left the system completely powered down for 5 days whilst on holiday, when I returned it was working exactly as it should - drive available and boots in about 45 seconds
The drive disappeared whilst in use one day, and does not reappear any more, even when the machine is left unplugged from the power socket
I have tried a clean boot (http://support.microsoft.com/kb/929135) but that does not fix it
The drive will open so there is power to it, but is not visible within the computer. It is infuriating not to be able to use it, and that the system now takes a very long time to start up.
What suggestions do you have to resolve this?

Hi
Thank You for your feedback , seems some issue with the BRD interface
You may contact support no’s
IDEA-branded and
B, C, E, G, H, K, N, Q, V, Y Series Products
English
0844 2491112
(5 pm from BT landlines)
9AM - 6PM
Monday - Friday
http://support.lenovo.com/en_US/feedback/detail.page?LegacyDocID=MIGR-76613
Hope This Helps
Cheers!!!
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PHYSICALLY HAVE A BLU RAY DRIVE but properties lists HP TS L633r NOT blu ray

I have a HP Pavilion Laptop DV7-6B55DX,A1T53UA#ABA Windows 7 Pro. 64 bit, The Specks. shows it to have a Super Multi DVD Burner TS L633R as the optical drive. It also shows up in My Drive Properties. BUT, I PHYSICALLY HAVE A BLU RAY DRIVE. I verified this by the drive cover branded with Blu- Ray Disc and Logo, and the Laser Light being Blue rather than red, additionally seeing a Lightscribe sensor. After Hours on Phone with HP they say I don't have Blu Ray (because the Specks. say it is not so). Had a Case Mgr telling me that the Laptop was Modified by someone, and it did not come from the factory with it. I bought it at BB Factory Sealed. It also went to HP Repair for an un related problem and they verified that the Laptop was never Modified. Case Mgr. wants me to send it back for eng. to look at and remove the Blu Ray and put in a Super Multi DVD Burner, as the Factory specks called for. The only thing I need is to find out what Blu Ray I have so I can get drivers/firmware. PS Case Mgr. was not willing to do any type of Compensation,
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Thank you once again, The EMail from HP is the one which states what was in their records for my laptop.
Part # 574285-FC1 -
Part Description - DRV,STD,DVDSM LS,SATA 12.7,TSST -
Serial Number [Personal Information Removed] is what should be in my laptop. Their Serial # is 14 Characters. HP's factory says this was shipped in the laptop.
They told me to pop out occ and verify the numbers, if they are the same, it is not blu ray. I am hestant to do so since it is still in warranty. PS Case Mgr told me firmly if I had to send it back in repair they would remove the occ drive, since they have a case # and put a super multi as per spec into it. so, my serial # wont help you, will it?.

CD/ Blu-ray Drive Will Not Open/ Function Correctly

My CD/ Blu-ray drive will not open. I can force it open with a paper clip and put in a disk that way but it does not activate and read the disk. The drive also does not appear as a file selection under my hard disk drives section of my computer.
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This question was solved.
View Solution.

Hi,
Yes..that is the right part for your notebook.
HP Pavilion dv6-3259wm Entertainment Notebook PC - (XZ087UA): 603678-001
You can follow the instructions from the links below:
Removing and Replacing the CD/DVD Drive
Or,
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
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Disk/Blu ray drive makes noise as if ejecting a CD - HP Envy dv6-7215tx

My disk/blu ray drive makes a noise as though its trying to eject a DC every 5-10mins even when it empty
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Try upgrading the firmware for your BluRay drive to the latest. The firmware is available at the web support portal Driver & downloads section for your notebook.
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