HP DV7 Blu-Ray player problems. Please help!!

Hi i have a HP DV7 laptop with a blu-ray drive. I have watched many blu-rays on it in the past but recently they just aren't working.
I put the disc in and nothing happens i can hear it working inside but it doesn't even recognise that their is a disc in. Standard DVD's work fine though.
Any help would be greatly appreciated!

Hello,
There may be several reasons why this is happening to you. What troublshooting steps have you completed as of yet? Have you changed anything in the OS or installed any big programs since you last used the Blu-ray feature of the drive?
What program do you usually use to play Blu-rays?
My first suggestion would be to delete the upper & lower filtersfirst : http://support.microsoft.com/kb/314060
Let us know hows it works out for you. =)
I am an HP employee.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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This question was solved.
View Solution.

I checked my start menu/program list, and dont have the "DVD Play & HD DVD" but i do have Hp MediaSmartDVD and done an update already and also tried other license software player programs but to no avail. less i forget, the first time i did try playing a blue ray dvd it worked for only 5mins and since then it no longer works, when i insert the Blue ray DVD, you can hear the system/DICS spining, trying to read the BlueRay DISC & making a clicking or skipping sound, and it then finally stop spinning. I've tried every little or major thing, from software, firmware, drivers to a FULL system Recovery and am now only left with changing the actual DVD/CD HardDriver.
If you could think of any other solution please feel free to post it as it probably benefit the whole forum.
Message Edited by Muteman on 05-11-2009 01:51 PM
Message Edited by Muteman on 05-11-2009 01:55 PM

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Message was edited by: Mike Bisom1

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Yellow video plug is being phased out, you may need to update your cables. -Agent M
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Recently bought an LG 3D tv and an LG 3d Blue Ray player but am having problems with my setup

I bought a 47LA6200 TV and a BP530 blue ray player. I have my cable box hooked up to HDMI 1, I have my blue ray hooked up to HDMI 2, and my XBox 360 to HDMI 3. I have my cable box hooked up to my older JVC RX880V stereo digital optical to digital optical without any 5.1 problems at all. My TV digital optical out is hooked up to my stereo digital optical port 2 without any 5.1 problems either, sort of. My BP530 is hooked up to my stereo digital coax to digital coax but I cannot get any 5.1 sound at all. Not through any of the digital channels on the stereo at all. The player only comes through as standard stereo through all 4 speakers and I am not sure if it is coming through the base speaker at all. I have tried every setting on both the TV and the blue ray player to no avail. I have even tried to not use the digital on my blue ray but when the stereo is set to play from my tv optical I still don't get 5.1 sound. When I do not use the TV optical out but I do use the digital coax out from the DVD player I still cannot play my DVDs in 5.1. I have new HDMI 15gbps HDMI cables and a new digital coaxial cable so I don't think it is a cable thing.
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Solved!
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tomc1965 wrote:
I bought a 47LA6200 TV and a BP530 blue ray player. I have my cable box hooked up to HDMI 1, I have my blue ray hooked up to HDMI 2, and my XBox 360 to HDMI 3. I have my cable box hooked up to my older JVC RX880V stereo digital optical to digital optical without any 5.1 problems at all.
My TV digital optical out is hooked up to my stereo digital optical port 2 without any 5.1 problems either, sort of.
My BP530 is hooked up to my stereo digital coax to digital coax but I cannot get any 5.1 sound at all. Not through any of the digital channels on the stereo at all.
The player only comes through as standard stereo through all 4 speakers and I am not sure if it is coming through the base speaker at all.
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AEConfidential wrote:
Shouldn't the wiring in the wall act like a hub with the router plugged into one wall jack?
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http://en.wikipedia.org/wiki/Ethernet_switch
http://www.newegg.com/Store/SubCategory.aspx?SubCategory=30&Tpk=ethernet%20switch&Order=PRICE
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Blue ray player connection to web help

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iMac Intel Duo,20",2.16Ghz,1GB,Airport Express

I too have the same BD player and have just connected the WET610n bridge to my Airport Extreme -- it's just a question of configuring this-or-that. Only that Linksys put the manual on a Mac-incompatible CD.
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Message was edited by: Aardvark1917 @ 20:05 on 20 Dec 2009

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Hello,
My Panasonic DMP-BD35 Blu Ray player has a wired LAN connection port that is used to download firmware updates.
When I was using a DLink WBR-2310 with Verizon DSL the system worked perfectly with the BD35 player wired to a LAN port on the DLink router. I recently switched to Verizon FiOS and now the BD35 player is wired to LAN port 2 on the FiOS wireless router.
The BD35 is no longer able to connect to the network now that it is wired to the FiOS router. When I run the connection test an error is returned, "Cannot obtain IP Address using DHCP." However, all of my other network devices (Wii, Laptops, Desktops, Print Router, etc.) have had no problem connecting to the router, both wirelessly and wired. I have even wired a laptop to the jack that the BD35 is using and the laptop connects just fine (wireless turned off). Also, I checked the Port Configuration screen on the router and Port 2 is showing that it is connected at 100Mbps Full-Duplex when the BD35 is on, but the device does not appear on the list of devices connected on the My Network screen.
Here are the settings on the BD35:
- IP Address Auto Configuration (DHCP) = ON
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Does anyone have experience with this issue? Is it possible to setup a Static IP for the BD35 in the router using the MAC Address for the BD35?
Thank you!

I'm not familiar with the Panasonic BD35 but I would suggest that you try it with DNS Auto Configuration turned on.
You may also be able to set it up with a manual address that is way out of the range of anything that you woudl normally use.
Try the following:
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Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: 192.168.1.1
The Verizon STBs will use 100 to 150 and your other DHCP Devices woudl normally use the addresses between 2 and 99.
If you still have problems try using OpenDNS and set the DNS address to 208.67.222.222.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

No More Surround Sound on Blu-ray player after Upgrade in MediaSmart

When I used the Blu-ray player in my home theatre I selected the "HDMI pass through" mode to get surround sound. I came across some new movies that would not play and after the update from HP the player would simply freeze up as soon as there was audio present. I had to go into the task manager to shut it down.
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Hp supports' solution was to reinstall the old driver or try a system restore. I know a system restore isn't going to do anything. The problem is in the new software. The new software did not work on my HDX18 when it was in Vista, it didn't work when I upgraded to Windows 7 and it doesn't on my new dv8.
I tried contacting CyberLink to let them know that the upgrade is giving problems, but I think they are ignoring me.
Personally I think that either HP or Cyberlink just forgot to add the drivers for 5.1 and 7.1 surround sound.
If someone were to find a solution to this one I would be surprised. I am quite certain I covered every possibility, but you never know.
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Thanks
This question was solved.
View Solution.

OK, I found a solution. SORT OF. I use the laptop to watch region "B" Blu-ray movies that I buy out of England. Rather than set Media Smart to region "B" I purchased software from SlySoft.com. When the software is running it removes the region code and all that annoying copy protection. Fox is the worst, followed by Walt Disney. (Pixar Animation and Buena Vista) One specific movie that would not play on the old Media Smart software was "Ice Age 3 Dawn Of The Dinosaurs. When I tried, a red window came up prompting me to go to Cyberlink for an update. Of course after that the movie would play, but I had no surround sound in my home theatre.
So now I use the old Media Smart software and run SlySoft...no more red window...I have surround sound in my theatre through HDMI pass through.
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