HP dv9700 SOUND ICON DOES NOT LIGHT

my hp pavilion dv9700 sound icon does not work anymore and I cannot control the volume either;
another thing is that the mute icon flashed red every so often...
any suggetions/advice?

Hi,
Try this. Shut down the notebook, remove the AC Adapter and then remove the battery. Next, hold down the Power Button for a good 30 seconds. Re-insert the battery, plug in the AC Adapter and restart the notebook to see if this has helped the issue.
Best wishes,
DP-K
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Microsoft MVP - Windows Experience

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