HP dv9740us not going past blue screen with page_fault_in_nonpaged_area error

I have had very few problems with my laptop until recently. I have had a couple of minor crashes that I could fix by doing a hard restart. Last night, I was playing an online game and suddenly my game started to bog down then it froze up completely. I tried to ctrl+alt+delete to restart and nothing happened. So I ended up holding down the power button until it shut down. As soon as it started to reboot, it went into a black screen asking for start up repair or start windows normally. I tried repair, and it took me to the screen, did a little running of the program, then went black. When I was ready to hit the power button it flashed several windows in both blue and black and finally ended up with the blue screen telling me I had the page_fault_in_nonpaged_area error. I tried several things: restarted again, ran disk tests on both disks(passed), a memory test(passed), and am now backing stuff up to an external drive. It will not get past that error or that blue screen. Both my husband and I have decent experience with this kind of thing, but neither of us are able to fix it. I also tried to follow the instructions for reseating the memory. Nothing works. I don't want to lose my important files, especially all of the pictures of my son's first year. Please Help!!!
I want to add that I have not added any new programs lately. The only thing causing problems has been a PC Matic add-on to do real time protection. That stops working everytime I open windows.

http://technet.microsoft.com/en-us/library/cc957625.aspx
This Stop message occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Similar Messages

My ibook g4 took a install from apple update . Why is it not going past the screen where is shows Mac OS X

My ibook g4 took a install from apple update . Why is it not going past the screen where is shows Mac OS X

Did you verify the hard drive before installing the update? You could have had hard drive corruption where the computer did not know where all the files are and something didn't get installed correctly.
Did you repair permissions? The installer may not have been able to overwrite a file if the permissions on files were not set correctly.
Frankly, the easiest thing will be to re-install the operating system from the installer disc. While booted to the disc make sure you run Disk Utility First Aid to repair the drive and permissions, then install. Many of us prefer to download updates from Apple rather than rely upon Software update. we use SU to tell us what we need but we download them separately.
For which operating system was this update? Apple hasn't brought out a new system update for G4s in quite a while.

Will not boot past blue screen

The present status is that my ibook g4 will no boot past the spinning wheel screen which hangs for a few minutes and then goes to the "Mac OS X" screen with the progress bar.
My first goal is to back up all of the data. I have a second IMac. Plus, I just purchased an external 500 gig hard drive just prior to when the error started. FYI the error started when I was going through the install process of the backup program supplied with the external hard drive. The program just asked me to restart the computer and that is where we are now.
The second goal of course is to fix the start-up issue. I have tried a number of the suggestions in previous posts including the following the install disk utilities to repair the disk.

I am having the exact same problem. I was just surfing the Internet this weekend and it completely froze and now it won't boot up. I no longer get a grey screen, at boot up, it goes from black to blue and then it hangs at the blue screen.
I have a TimeMachine and a Retrospect back up of my data but I can't boot to the Leopard Install CD which would let me restore my data.
I have tried just about everything, including booting in firewire target disk mode and connected to my old clamshell iBook G3. I was able to access my files, and I even reinstalled Tiger (couldn't use Leopard because it's not compatible with the G3). So there is a fresh copy of 10.4 running on my iBook G4 but it still will not boot up on its own.
No idea what to do at this point, but I would suggest not reformatting as it really didn't seem to help.

My Macbook will not load past grey screen with progress bar?

When I start up my computer the grey screen with the Apple and spinning wheel appear, then underneath a progress bar. once the progress bar is full it shuts down? Help!

Welcome to the Apple Support Communities
That bar appears when OS X checks your hard drive, and it's not a good sign that your Mac turns off, because the hard drive is damaged.
Unfortunately, the only thing you can do is to take the Mac to an Apple Store or AASP to get the hard drive repaired. If you didn't make a backup, try DiskWarrior to recover data, and buy an external disk to make backups. All hard drives fail, but we don't know when they are going to fail

I have a 2005 g5 2.5 2g ram will not boot up ,blue screen with folder with finder icon question mark. have tried to boot from dvd disc by holding down ckey but all i get is apple logo and fans start running really fast.have tried hard drive in identcal g5

tried hard drive in another g5 but with the same result.can anybody suggest what might be wrong

had the same result on other g5 blue screen finder folder with question mark. i put the hard drive in the bottom bay of my g5 after and ran disk repair said disk ok .reparaired permissions tried hard drive in top bay again but with same result.
do i just disconnect the two connections on hard drive and then try your second suggestion?

IPhone 3gs will not go past black screen with apple?

I was sending a picture txt msg, had 16% battery and phone died. I plugged it in, and let it charge maybe 15-20 mins went and looked at it and the black screen with the apple was on (usually that does come on once enough battery has been charged and right before phone turns back on) . I tried to shut it off once it was stuck on that screen for a few mins, but the turn off screen wouldnt turn back on (the one with the red slide bar) so I then held down the sleep button at the top of phone and the round home button on the face of the phone, and the little logo came on to connect with itunes. I connected with my itunes, and it said a device was recognized to be restored (something along those lines), I tried to restore the phone, it went through all steps but then comes up with an error saying it cant be restored...any ideas or is this phone completely done??

3194 usually means one of the following:
You don't have the latest version of iTunes
You are trying to downgrade the phone to a version lower than 5.0.1
Your phone has been jailbroken or hacked to use with a carrier other than the carrier it is locked to

Macbook not loading past white screen with logo and spinnning wheel?

ok, so basically i have a macbook 10.6.4 Snow Lepoard that is making me want to literally bash its brains out but, unfortunatly i cant because it is owened by the school...
As mentioned in previous posts, my school It dept are incredibly slow and their idea of fixing something is to wipe everthing and reinstall all the programs once again. if that dosent work their other way of fixing something is to send it off to apple. for obveous reasons i want to avoid that.
it ONLY started today, (last night i was happily doing last minuite homework) when its was lagging so much that i did the inevitable, i quit tetris and restarted my computer...
This led to me sitting infront of a white screen and a spinning wheel for the whole lesson. The next lesson i got fed up with waiting and restarted. nothing. I have also notied that my macbook seems to heat up REALLY FAST toward the bottom of the screen (where is says macbook).
Any suggestions?
Thanks in advance,
Favvi

well i went to hand it in today but the fails that we call 'the qualified IT deptarment' (even though they are only two), decided to take the day off. they were supposed to be there recess and lunch but the room was pitch black.
When you say that "you do not need admin rights to perform the different solution", i actually am the admin of the laptop but there is another hidden admin so that they can change any settings in the computer without our passwords.
i have previously tried that whole command letter thing for various other things such as safe mode and starting from the disk and have had no sucess. i dont know if my timing is off or something but it never works. however, i have been able to retrive a disk from the disk drive by pressing the mouse button when it turns on.
this is an exerpt from a previous post:
favvi wrote:
so im really starting to get annoyed now. I have tried that single user mode start up thing (command + s) after the chime, before the chime, hold it down for a second, hold it down forever BUT IT ALWAYS JUST GOES INTO MY LOGIN SCREEN!!! i cant seem to get around this. I cant get into the 'utilities' from my install disk because it asks for an admin name and password. i am literally tearing my hair out…
Barney-15E:
That doesn't make any sense. When it boots to the install disk, there is no user to authenticate.
Does it have an Open Firmware password set?
i assumed that this was set. but to be honest i have no freaking idea.
also i was talking to a friend today and she said that she had the same issue and they had to replace the battery. although i have no idead on how the battery could be affecting this?

G5 acting very strange and now will not get past grey screen with Apple log

Hi I have had my iMac G5 for a few years and it was working perfectly up until today ! When I switched it on and it started playing up. Every application I opened would randomly shut down. For instance, Safari would crash and mail would crash, as well as the finder refreshing itself. This settled after a short while. Therefore I thought things were fine until I pressed the < or > buttons in finder and the system would refresh itself ! Weird ! Fortunately I backed up all of my iTunes.
I can see the hard drive when I hook it up via firewire to my MacBook Pro.
The problem I have now is that the machine will not boot up ! It gets stuck on the grey screen and after a short while the fans kick in like the thing is ready for take off !
Any ideas ?????
Thanking you in advance !

Apple Discussions!
Which model G5 iMac do you have?
http://docs.info.apple.com/article.html?artnum=301724-en How to identify your iMac
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh355.html Getting information about your computer
Depending on your model, try one of the following:
http://docs.info.apple.com/article.html?artnum=301733 (Ambient Light Sensor), iMac G5 (iSight): How to Reset the SMU
http://docs.info.apple.com/article.html?artnum=300341 How to reset the SMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005)
If the above does not work, see if you qualify for one of the following:
iMac G5 Repair Extension Program for Video and Power Issues
The 20-inch iMac G5 Repair Extension Program for Power Supply Issues (Rev B)
**WARNING: DUE TO SECURITY REASONS, PLEASE DO NOT POST YOUR COMPUTER'S SERIAL NUMBER ON THESE MESSAGE BOARDS.**
If you do not qualify for any of the above programs hopefully, you have AppleCare and/or your computer is still under warranty & you should contact Apple and/or your local AASP.
Good luck!

Blue screen with error code and I have no recovery disks for HP Pavilion dv6-1260se

I have a HP Pavilion dv6-1260se with factory installed operating system of Vista. When booting up the computer, I receive a blue screen with this error message: STOP: c000021a {Fatal System Error}.
                                                            The verification of a KnownDLL failed. system process terminated unexpectedly with
                                                             a status of 0x0000221 (0x007fb9c0 0x00000000).
                                                             The system has been shut down.
I do not have recovery disks for this computer. I tried to order them but them seem to not be available. This is my daughter's computer. She says she started to have trouble after downloading Frost Wire (music share) and then she removed it. We tried going back to an earlier time and that didn't help and then the blue screen with error message appeared. What do I do now?
This question was solved.
View Solution.

Hi,
Assuming your in the US, recovery discs are available to order for that model here. That may be the best option.
You should also be able to do a recovery without the discs as well. Take a look at this document: Recover Windows Vista Operating System Using HP Recovery, and look for the section Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible. This should allow you to recover the PC.
R
Although I am an HP Employee, I am speaking for myself and not for HP.

After software update, will not boot up past blue screen

I just did a software update and after restarting, the computer will not go past the blue screen with the spinning wheel at the bottom. Please help! I've tried everything under troubleshooting in the manual. Any other ideas?

Thanks, I was able to fix my problem. It was a software issue. Luckily I did a pretty good backup...I just forgot to back up 2 of my most used applications: iPhoto and Appleworks. They were on my laptop before I did the erase and install, and now they are gone. I thought they would be on the iBook install discs or the OSx software install disc...but no. They had to come from somewhere and I just cannot find them! I know I didn't pay for them. Any thoughts on where they may be? I am so mentally exhausted from these computer woes...I can't think anymore!!! Please help me!

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with a question mark on it and I cant get past it. Anyone know about this?

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with question mark on it. Any one know how to get past it?

The MBA is trying to tell you that it is not able to find a bootable system
Either the file is corrupt or access to the storrage has failed
I would start by seeing if it will boot with Command + R depressed

Start Up problems, I'm past the grey screen now at blue screen with spinning gears.

Hello I'm working on my Mothers I Mac I believe its a G5,, I do see IMAC 8.1. Today when she turned it on all that came up is a gray screen with a spinning gear. I tried Disk Utility but the HD wasn't being recognized. After a few more trial and errors I finally reset the SMU, Which when I ran disk utility again the hard drive was recognized. I verified it and it said HD seems to be ok. I restarted and sure enough I made it past the gray screen but now Its stuck on a blue screen with a spinning gear. It looks almost like the login screen is trying to load but never comes up. Every 10-20 sec it flickers and the gear just keeps spinning. The fan was never coming on, not until I reset the SMU so I'm currently letting it cool down. Hoping this helps. Should I run the disk utility again and click the repair hd, even though no errors were listed when I verified it.

An iMac 8,1 is an Intel model. Are you sure it's a G5 (not an Intel model?)
Perhaps you should try reinstalling OS X:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Reset PMU and Powerbook won't boot past the blue screen with "Mac OSX" box

Hi-
Problem: I tried to reset my PMU, and now when my computer restarts it won't go past the blue screen with the "Mac OSX" logo in the box (and progress bar, that never fills up). I then also tried to reset PRAM, but it still won't boot properly.
Backstory--
I've had my 12-inch Powerbook G4 for about 3.5 years already, so things are starting to get a bit out of whack. I replaced my battery about 3 months ago, which has been great, but recently my power-cord has been wonky (having to unplug it and replug it in to make sure it actually charges the computer, the light flickers on and off, etc). Today it actually started producing SPARKS at the place where the thin white wire meets the white plastic power brick, so I decided it was time to get a new one. Brought it home, plugged it in, and since it seemed like the battery indication icon on the menu bar was all out of sync with the powercord colored-light, I tried restarting it a few times, but still the same. Then, I decided to reset the PMU, which may have been a huge mistake. And now it won't boot past the blue screen... Any advice? I'm going to try restarting it in "safe" mode, but I'd be so grateful for any recommendations. Hope I haven't done something irreversibly stupid with the PMU reset.
Thanks,
Samantha

Hello all,
Thanks for all of your great suggestions and info-- here are a few responses.
1) The disk I just borrowed from my friend appears to be the full retail version-- it looks just like the links that Ali B sent, and is in a large box saying "Mac OSX Tiger, version 10.4"... will this be the proper disk to do an Erase and Install? The only other disks I have came with my Powerbook when it was originally purchased, when it came Panther (I think, 10.3?). Would I use both sets of these disks to do erase and install? Or only the Tiger OSX disks?
2) I get the sense that Disk Warrior or Tech Tool might be necessary, but does it make sense to TRY to do erase-install before buying them? Also, are there any downloadable (for pay) versions of this, or would I need to track down the actual physical disks in Hong Kong or wait for them to be shipped?
3) I haven't yet tried the S.M.A.R.T. test, should I do that first? What is the procedure? Are there any results or ways to know if the drive is too far gone (so that I might instead replace the internal hard-drive) instead of pay 100 USD first to do the disk repair?
4) Cornelius said: "An alternative would be to completely reformat and erase the entire HDD, then re-install and restore your data from backup. If your backup is in the form of a bootable clone of the entire HDD, you can just clone it back." I use Super-Duper to back-up and the most recent one copied the whole thing-- what would be the later procedure of "cloning it back"?
5) As I'm able to use my computer pretty normally right now, but does it still mean that it might crash/die at any moment? Is there any way to tell?
Thanks so much!

My touchsmart will not boot allI get is a blue screen with f key to do different things

My Touch smart desk top will not boot when I turn it on all I get is a blue screen with HP in the center and f key functions

Hello charleshobby:
Your computers start up has been corrupted. No big deal. Turn on your computer hold down on F-8 key as you turn it on. This should put you in safe mode. If f-8 key fails then just disconnect the power cord at the power adapter and plug it back in and turn on your computer (This is called a fource start up) automatically puts your computer into safe mode. Use your arrow kek select safe mode with net work. Top one I belive. In safe mode close out Help and Support window displayed. Open up Recovery Manger and select Microsoft System Restore. Click next then click next again now a list of dates will appair choose a date before this event occured. Click next and let your computer complete the sytem restore. My guess Microsft up dates caused this issue. After this is finished now go back and change all your update setting to down load up dates but let me choose witch ones to install. Only install three at a time. To a void future occurances and black screen or blue screen issues. Follow these steps for blue screen or black screen. Please click on Kudos if this has resolved your issue. Thank you frrw.

HP dv9740us not going past blue screen with page_fault_in_nonpaged_area error

Similar Messages

Maybe you are looking for