Hp DVD A DS8A8SH SATA CdRom Device has stopped working code 19

MY HP laptop has a problem.  The DVD reader/writer has stopped working.
hp DVD A  DS8A8SH SATA CdRom Device
A code 19 error regarding a registery error.
I have use CCleaner for the registry error and have reinstalled the driver, but neither has fixed the problem.
Can someone help please?
thank you
This question was solved.
View Solution.

Hi,
Try following the procedure under the sub-heading 'Manually fix corrupted registry entries' on the link below to remove the Upper and Lower filters and see if this helps the issue.
http://support.microsoft.com/kb/982116

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