HP DVD PLAY AND BLU RAY PLAYER PROBLEMS

Hi guys, just had a few problems recently with my HP dvd and blu-ray software....
I have been using the software for about the last 2 years without problems, but recently i have tried using both DVD's and Blu-Ray discs, and they do not start playing either through autoplay (inserting the disc), or hitting the play button on the player.
I have tried updating from the menu, but whenever I try to do this my Internet says that "Your current security settings do not allow this file to be downloaded". However, I do not have any other problems downloading different files and other updates.
If anyone has experienced this problem before or knows how to fix it, please help me out!

Temporarily turn off your internet software. Download and SAVE the update to your desktop, disconnect your computer from the internet, then turn off your antivirus. Do not plug in any USB flash drives as this may transfer viruses. Install the software, when you're done, turn on the antivirus, re-connect your computer to the internet.
I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)
Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!

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This question was solved.
View Solution.

I checked my start menu/program list, and dont have the "DVD Play & HD DVD" but i do have Hp MediaSmartDVD and done an update already and also tried other license software player programs but to no avail. less i forget, the first time i did try playing a blue ray dvd it worked for only 5mins and since then it no longer works, when i insert the Blue ray DVD, you can hear the system/DICS spining, trying to read the BlueRay DISC & making a clicking or skipping sound, and it then finally stop spinning. I've tried every little or major thing, from software, firmware, drivers to a FULL system Recovery and am now only left with changing the actual DVD/CD HardDriver.
If you could think of any other solution please feel free to post it as it probably benefit the whole forum.
Message Edited by Muteman on 05-11-2009 01:51 PM
Message Edited by Muteman on 05-11-2009 01:55 PM

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I just purchased the Samsung 3D TV. It's fantastic!
To clear up some confusion that I've heard about:
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Let's say you want to watch something on TV that's in 2D mode, but you want to see it in 3D. That's the 2D to 3D conversion. This works much better when viewing something on an HD channel.
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I don't have a 3D TV yet but these tips/instructions look pretty helpful. Thanks for posting, BBMG!
Nothing I post is an official statment of Best Buy or Geek Squad, it is only a helpful opinion!

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Information on how to program your remote is available on page 79 of your user's guide.
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Hello,
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What program do you usually use to play Blu-rays?
My first suggestion would be to delete the upper & lower filtersfirst : http://support.microsoft.com/kb/314060
Let us know hows it works out for you. =)
I am an HP employee.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Message was edited by: fatbaldbob

Well Toshibas answer is a bit of a joke really.
They say that the technology used in this 3D Bluray is new and is causing playback problem.....yes and.......Toshibas point is?
My SONY yes PS3 which is NOT yes I repeat NOT a dedicated 3D Bluray player and is almost 8 years old not 2 years like my Toshiba 3D Bluray player can play this 3D Disc without any problems...so the technology is not that new..or can TOSHIBA just NOT be bothered to look after their customers.
People just be warned!!!
Toshibas reply is shown below plus my further reply
"Thank you for your recent enquiry.
We are very sorry to hear about the problem that you have experienced with your new DVD purchase. We understand that recent devlopments employed in 3D technology used on this particular blu-ray have led to issues with 3D playback and the most recent firmware update hasn't rectified this issue.
We have passed on your comments regarding this and future firmware updates may address this issue but at this time we are unable to tell you when this may become available.
We apologise for any inconvenience this may cause."
My reply
"Hello,
I find this completely unacceptable. I purchase this product along with my television in good faith that it would play 3d Blurays...this is obviously not the case it would appear that it can only play certain 3d blurays..perhaps you should consider placing this information in your advertising literature so as to not misinform customers.
My aging PS3 which was made in 2006 and is a games console as you well know can play this 3d Bluray..so it is not new technology that is the problem. My PS3 is not a dedicated 3D Bluray player where as the Toshiba 3D player is designed to play 3D Blurays and yes it isnjust about 2 years old. I think there is something wrong here, and I would like to take this further.
Paul Acworth
A very unhappy Toshiba customer"

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Thanks
dmc

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If you have more than one display, or even if you only have one display connected, try toggling the display mode by pressing Windows (flag) key + P and select the one screen you want it to play on. Refer to Resolving DVD and Blu-ray Movie Problems (Windows 7) for other troubleshooting ideas.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
I am an HP employee.

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Steps to stream a movie to my wireless blu ray player
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2. On the Blu-Ray player, go to My Media.
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Here is the link as well:
http://www.samsung.com/us/support/supportOwnersHowToGuidePopupPrint.do?howto_guide_seq=2666&howto_gu...

What is the process for connecting ethernet. Have ethernet cable connected to stereo received for internet radio and Blue Ray. However Network System Preferences indicates ethernet not connected and has red dot to left. Note Airport wireless is working.

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After restarting, it worked.
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AEConfidential wrote:
Shouldn't the wiring in the wall act like a hub with the router plugged into one wall jack?
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Longer term, if you want to add devices in other rooms that have a cat5 cable, you will need to add a switch as viafax999 suggested.
http://en.wikipedia.org/wiki/Ethernet_switch
http://www.newegg.com/Store/SubCategory.aspx?SubCategory=30&Tpk=ethernet%20switch&Order=PRICE
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HP DVD PLAY AND BLU RAY PLAYER PROBLEMS

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