Hp dvd-ram uj8b1 ata shows insert disc every time

kindly help to resolve problem of  hp dvd-ram uj8b1 ata .its shows insert disc every time

Hi,
Open windows Control Panel, open Device Manager, expand DVD/CD-ROM Drives, right click the drive and select Properties - on the General tab, is there an error code showing in the Device status box?
Regards,
DP-K
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