Hp-dvd-ram​-uj8c2 not reading discs

hi there, i have a problem with my hp-dvd-ram-uj8c2 device, its not reading discs,but on properties it shows the device is working..
thanx

Hi @codesa ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that your optical drive will not read disks but shows that it is working properly in Device Manager.  This may be due to it requiring a driver update?
Have you done all your Windows and HP updates?
Here is a link to the HP Support Assistant to aid with the HP updates.
If you are unable to update please note this solution by @DavidPK   hp dvd ram uj8c2 won't update on hp pavilion
I hope this helps!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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