HP DVD Writer 840b can't write to Sony DVD-RW

HP DVD 840b can't write to Sony DVD-RW. I cannot "send to" the dvd nor save a simple file from notepad. I can see the device in the device manager. I can also read and write CD-R disks, no problem.
I'm running Windows XP sp3 build 2600.
I did the following firmware update:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-40561-1
No luck, I still can't access the Sony DVD-RW disks.
Any suggestions?
Thank you.

Try:
Removing Upper and Lower Filters
Step 1:
Click
Start > type "regedit" in the Start Search box, and then click "regedit" in the Programs list.
Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
right-click UpperFilters, and then click Delete.
right-click LowerFilters, and then click Delete.
Step 2:
Click
Start, Right click on Computer and go to Manage, then in Computer Management, click Device Manager
Click
the "+" next to DVD/CDROM Drives and Right Click and Uninstall the Driver
and check "Delete the driver software for this device" and click Uninstall
Restart and Test the Drive ...

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How to burn project to DVD so it can be viewed on any DVD player?

Hello,
I am new to iMovie and currently using it to make a movie that I want to give as a Christmas present, therefore I want to burn the movie to DVD so it can be watched on DVD players as well as computers.
I have done research and found that iMovie no longer allows you to burn DVDs via iDVD...
So my questions are:
1) When exporting my iMovie, what file format should I use for best compatibility (can be view on PC, MAC or DVD players)?
2) What is the best free DVD burning software to use to get the movie onto DVD?
Thanks for the help!

1) So a .MOV file is the best way to export the video from iMovie?
Don't know - but should work OK. alt. .mpeg4 / H.264 - but might be more of a problem
2) A .MOV file burned onto a DVD will be playable on DVD players?
NO - a Video-DVD (that can be played on any standard DVD-player) must be created using a DVD authoring program as iDVD etc. AND use Verbatim DVD-R disks to be on the safe side. Memorex is known to be problematic and so is +/-RW and DVD+R only plays on newer DVD-players.
3) What quality should I export from iMovie in? My vidoes are in 1080P I think.
DVD - is as Standard (Whatever program used) only interlaced SD-Video and most programs are bad on Downscaling = Share to MediaBrowser and as Medium use to give best possibly result (if You do not use iMovie HD6 or FinalCut as they can deliver even better result)
else I do not know
on DVD Quality I've collected this.
DVD quality
1. iDVD 08, 09 & 11 has three levels of qualities. (version 7.0.1, 7,0.4 & 7.1.1) and iDVD 6 has the two last ones
• Professional Quality
(movies + menus up to 120 min.) - BEST (but not always for short movies e.g. up to 45 minutes in total)
• Best Performances
(movies + menus less than 60 min.) - High quality on final DVD (Can be best for short movies)
• High Quality (in iDVD08 or 09) / Best Quality (in iDVD6)
(movies + menus up to 120 min.) - slightly lower quality than above
Menu can take 15 minutes or even more - I use a very simple one with no audio or animation like ”Brushed Metal” in old Themes.
About double on DL DVDs.
2. Video from
• FCE/P - Export out as full quality QuickTime.mov (not self-containing, no conversion)
• iMovie x-6 - Don't use ”Share/Export to iDVD” = destructive even to movie project and especially so
when the movie includes photos and the Ken Burns effect NOT is used. Instead just drop or import the iMovie movie project icon (with a Star on it) into iDVD theme window.
• iMovie’08 or 09 or 11 are not meant to go to iDVD. Go via Media Browser or rather use iMovie HD 6 from start.
3. I use Roxio Toast™ to make an as slow burn as possibly e.g. x4 or x1 (in iDVD’08 or 09 this can also be set)
This can also be done with Apple’s Disk Utilities application when burning from a DiskImage.
4. There has to be about or more than 25Gb free space on internal (start-up) hard disk. iDVD can't
use an external one as scratch disk (if it is not start-up disc). For SD-Video - if HD-material is used I guess that 4 to 5 times more would do.
5. I use Verbatim ( also recommended by many - Taiyo Yuden DVDs - I can’t get hold of it to test )
6. I use DVD-R (no +R or +/-RW) - DVD-R play’s on more and older DVD-Players
7. Keep NTSC to NTSC - or - PAL to PAL when going from iMovie to iDVD
(I use JES_Deinterlacer to keep frame per sec. same from editing to the Video-DVD result.)
8. Don’t burn more than three DVDs at a time - but let the laser cool off for a while before next batch.
iDVD quality also depends on.
• DVD is a standard in it self. It is Standard Definition Quality = Same as on old CRT-TV sets and can not
deliver anything better that this.
HD-DVD was a short-lived standard and it was only a few Toshiba DVD-players that could playback.
These DVDs could be made in DVD-Studio Pro. But they don’t playback on any other standard DVD-Player.
Blu-Ray / BD can be coded onto DVDs but limited in time to - about 20-30 minutes and then need
_ Roxio Toast™ 10 Pro incl. BD-component
_ BD disks and burner if full length movies are to be stored
_ BD-Player or PlayStation3 - to be able to playback
The BD-encoded DVDs can be play-backed IF Mac also have Roxio DVD-player tool. Not on any standard Mac or DVD-player
Full BD-disks needs a BD-player (in Mac) as they need blue-laser to be read. No red-laser can do this.
• HOW much free space is there on Your internal (start-up) hard disk. Go for approx. 25Gb.
less than 5Gb and Your result will most probably not play.
• How it was recorded - Tripod vs Handheld Camera. A stable picture will give a much higher quality
• Audio is most often more critical than picture. Bad audio and with dropouts usually results in a non-viewed movie.
• Use of Video-editor. iMovie’08 or 09 or 11 are not the tools for DVD-production. They discard every second line resulting in a close to VHS-tape quality.
iMovie 1 to HD6 and FinalCut any version delivers same quality as Camera record in = 100% to iDVD
• What kind of movie project You drop into it. MPEG4 seems to be a bad choice.
other strange formats are .avi, .wmv, .flash etc. Convert to streamingDV first
Also audio formats matters. I use only .aiff or from miniDV tape Camera 16-bit
strange formats often problematic are .avi, .wmv, audio from iTunes, .mp3 etc
Convert to .aiff first and use this in movie project
• What kind of standard - NTSC movie and NTSC DVD or PAL to PAL - no mix.
(If You need to change to do a NTSC DVD from PAL material let JES_Deinterlacer_3.2.2 do the conversion)
(Dropping a PAL movie into a NTSC iDVD project
(US) NTSC DVDs most often are playable in EU
(EU) PAL DVDs most often needs to be converted to play in US
UNLESS. They are play-backed by a Mac - then You need not to care
• What kind of DVDs You are using. I use Verbatim DVD-R (this brand AND no +R or +/-RW)
• How You encode and burn it. Two settings prior iDVD’08 or 09
Pro Quality (only in iDVD 08 & 09)
Best / High Quality (not always - most often not)
Best / High Performances (most often my choice before Pro Quality)
1. go to iDVD pref. menu and select tab far right and set burn speed to x1 (less errors = plays better) - only in iDVD 08 & 09
(x4 by some and may be even better)
2. Project info. Select Professional Encoding - only in iDVD 08 & 09.
Region codes.
iDVD - only burn Region = 0 - meaning - DVDs are playable everywhere
DVD Studio pro can set Region codes.
1 = US
2 = EU
unclemano wrote
What it turned out to be was the "quality" settings in iDVD. The total clip time was NOT over 2 hours or 4.7GB, yet iDVD created massive visual artifacts on the "professional quality" setting.
I switched the settings to "high quality" which solved the problem. According iDVD help, "high quality" determines the best bit rate for the clips you have.
I have NEVER seen iDVD do this before, especially when I was under the 2 hour and 4.7GB limits.
For anyone else, there seem to be 2 places in iDVD to set quality settings, the first is under "preferences" and the second under "project info." They do NOT seem to be linked (i.e. if you change one, the other is NOT changed). take care, Mario
to get this to work I
• Secure a minimum of 25Gb free space on Start-Up (Mac OS) hard disk
• Use Verbatim DVD-R (absolutely no +/-RW)
• Set down burn speed to x4 - less burn errors = plays on more devices
• No other process running in background as - ScreenSaver, EnergySaver OR TIMEMACHINE etc
• and I'm very careful on what kind of video-codecs, audio file format and photo file formats I use
• and I consider the iDVD Bug - never go back to video-editor to change/up-date - if so Start a brand new iDVD project
• Chapters set as they should - NO one at very beginning and no one in any transition or within 2 sec from it
• Lay-out - Turn on TV-Safe area and keep everything buttons, titles etc WELL INSIDE not even touching it !
Try to break the process up into two stages
• Save as a DiskImage (calculating part)
• Burn from this .img file (burning stage)
To isolate where the problem starts.
Another thing is - Playing it onto a Blu-Ray Player. My PlayStation3 can play BD-disks but not all of my home made DVDs so to get this to work I
• Secure a minimum of 25Gb free space on Start-Up (Mac OS) hard disk
• Use Verbatim DVD-R (absolutely no +/-RW)
• Set down burn speed to x4 - less burn errors = plays on more devices
• No other process running in background as - ScreenSaver, EnergySaver OR TIMEMACHINE etc
• and I'm very careful on what kind of video-codecs, audio file format and photo file formats I use
• and I consider the iDVD Bug - never go back to video-editor to change/up-date - if so Start a brand new iDVD project
• Chapters set as they should - NO one at very beginning and no one in any transition or within 2 sec from it
• Lay-out - Turn on TV-Safe area and keep everything buttons, titles etc WELL INSIDE not even touching it !
TO GET IT TO WORK SLIGHTLY FASTER
• Minimum of 25Gb free space on Start-Up hard disk
• No other programs running in BackGround e.g. Energy-Saver
• Don’t let HD spin down or be turned off (in Energy-Save)
• Move hard disks that are not to be used to Trash - To be disconnected/turned off
• Goto Spotlight and set the rest of them under Integrity (not to be scanned)
• Set screen-saver to a folder without any photo - then make an active corner (up right for me) and set
pointer to this - turns on screen saver - to show that it has nothing to show
• No File Vault on - Important
• NO - TimeMachine - during iMovie/iDVD work either ! IMPORTANT
• Lot's of icons on DeskTop/Finder also slows down the Mac noticeably
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• And let Mac run on Mains - not just on battery
Yours Bengt W

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Nevermind I just got VLC and that seems to play the DVD alright.
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Hi-
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I've tried Maxell DVD-RW and Memorex DVD-RW. Same results.
An already burned DVD-RW (from a different burner) mounts fine on the desktop, but when I try to erase using Toast 7, I get the following message:
The drive reported an error:
Sense Key = ILLEGAL REQUEST
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Firmware Revision: Q523
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
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CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
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hi there--
instead of just resetting pram i would try booting to
open firmware holding apple-option-o-f and then type
in the following commands--
reset-nvram (hit return)
set-defaults (hit return)
reset-all (hit return)
the last command restarts the computer. see if that
works. if it doesn't then try resetting the smu.
http://docs.info.apple.com/article.html?artnum=301733
there is a remote possibility that this is software
related, but it almost never is, and these things
are much more likely to resolve your problem than
doing an archive and install, and they are much less
hassle free. let me know if that works. [ 8 ) ]
OK, I booted into open firmware and did all the resets. No improvement. In fact, now I can't even mount some DVD-Rs that I had successfully burned before and mounted before. The drive has always been a little touchy with some discs, especially DVDs, but now seems to be even more hit-and-miss. CD-R and CD-RW reliably mount but DVDs have me worried. It took a long time for my OS X install disc to mount and display the window.
I think it may be time to take it in to Apple and replace it. I may also consider purchasing a Firewire burner with a tray!
Just wondering also if PatchBurn would fix this by creating a new profile or if this truly is a hardware issue. http://www.patchburn.de/
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This question was solved.
View Solution.

Try:
Removing Upper and Lower Filters
Step 1:
Click
Start > type "regedit" in the Start Search box, and then click "regedit" in the Programs list.
Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
right-click UpperFilters, and then click Delete.
right-click LowerFilters, and then click Delete.
Step 2:
Click
Start, Right click on Computer and go to Manage, then in Computer Management, click Device Manager
Click
the "+" next to DVD/CDROM Drives and Right Click and Uninstall the Driver
and check "Delete the driver software for this device" and click Uninstall
Restart and Test the Drive ...

Satellite A210 - can't write DVD-DL - need firmware for LG GSA-T20N

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Lg says that Toshiba should have newest firmware.

Hi
I checked the Toshiba European driver page and found tree different firmware updates for TS-L632H, TS-L632 and TS-L632P but there is no update for LG GSA-T20N.
If you are not able to burn the data on some double layer disks then you should try different brands.
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What are you trying to achieve? Are you trying to burn to disk via the iPhoto Share ➙ Burn menu? That produces a mini library on the disk that can be used only by a Mac running iPhoto.
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3) These discs will not play at all in a standard definition DVD player.
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I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.

Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
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Last Modified: Nov 8, 2014
Also, you mentioned that you have been successful burning a CD with the Windows OS. Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive. Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
I hope this information helps ...
- Judy

CD/DVD-drive does not read/write properly

I can not write any dvds or cds because every time a message pops up with an error.
I tried different burning programs with different cd manufacturers and it still does not seem to be a problem on other computers having the same program and using same cds or dvds.
Another thing is that it can not read dvds all the time; same dvd can work once but not again and whenever i try to open a normal cd-r it says blank disc even when they work perfectly on other computers?
can anyone plz help

hey ..ok im on a toshiba laptop SA50-543 usind windows XP home edition..the dvd/cd thing is built in and is a DVD rewritabl CD rewritable multiple recorder.
as for the programs i used for burning..i tried nero,sonic record now and the one im on now is roxio easy media creator
as for the error msg it says:
there was a problem writing to the disc.you can try again by clicking the retry button.you will need another blank disc ready.
further info:
Recording error
Recording errors can occur when a disc contains dirt, fingerprints, or scratches.
If you are getting recording errors:
Try using a new disc.
Try using a different manufacturer??s disc.
Ensure the disc is clean before recording:
Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
Wipe the disc from the center to the edge.
Dry the disc completely.
tried doing all of that and still not recording..and anyway if it was aproblem with the cds why would they work fine on other laptops?
i dont know which other info you need so let me know if theres anything else
Oh yeah, theres an advanced explanation for the recording error but its all in numbers do you need to know that?
thx

HP DVD Writer 840b can't write to Sony DVD-RW

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