HP EliteBook 8560w internal smart card reader not working

Uh! No!
On the Elitebook 8560w, the SDCard connection points do not face up, they in fact, face down. Facing up the card does not go in at all. 
Also...
The SD MMC slot still does not work. I have tried every driver. I have tried putting a card in and running Windows Update. Nothing is working.
What's up HP are you ever going to respond and fix this?

What operating system is it? Are you sure you put the card in the correct way? [not trying to be mean here]

Similar Messages

  • Broadcom USB Smart Card reader not working

    After upgrading my Vista Business SP2 (32-bit) to Windows 7 Ultimate RC (32-bit) my Broadcom USB smart card reader does not work any longer (Dell Latitude E6400 with built in smart card reader).
    The newest available driver from dell support was already tested (Broadcom, driver date 09/23/2008, version 1.0.0.1, digitally signed WHQL, released by dell in March 09), but the device can not start (Error code 10) with Windows 7.
    With the Microsoft WUDF Driver (Usbccid, driver date 06/21/2006, version 6.1.7100.0) the device starts but whenever I insert my smart card an additional device is detected (other device - smart card) but no driver found - Error message is: The drivers for this device are not installed. (Code 28).
    What else can I try to get this reader working again (with vista sp2 the smart card reader was working fine with the broadcom driver)?

    I have also an USB card reader that works fine on XP PCs but Win7 does not recognise it, can msft make a sd reader driver that works pls.
    Hi
    Sorry, but the way the industry works is that Microsoft develops Windows and Hardware manufacturers develop drivers for their products. Microsoft does maintain a complete division (MSDN) that is dedicated to assisting hardware and software manufacturers in developing their products for compatibility with Windows.
    All of the drivers that are contained on the Windows installation disk and on Windows Update are placed there by the manufacturers of the devices. This is a service that Microsoft provides to help these manufacturers to distribute their drivers.
    What you can do.
    1. Check with the computer manufacturer for updated drivers for that device. This is your best source, since the computer manufacturer builds, tests, and sometimes develops their own, custom drivers to work with the hardware on their PCs.
    2. Try to determine the name and manufacturer of the device using Device Manager and MSInfo32. Once this information is found, try to find that manufacturers website and look for the latest compatible drivers.
    3. Check to see if there are any users forums on the PC manufacturers or device manufacturers websites. Ask there about any known issues with this particular hardware device or if the device is no longer supported.
    4. If the drivers are found but are only available for previous versions of Windows, install the drivers using the Windows Compatibility Mode. HOW TO: Install a Hardware Device Driver using Compatibility Mode
    Right now, we are in a unique situation since we are using an operating system that is still in the pre-release phase. Many hardware/software manufacturers will be ofrficially supporting their products for Windows 7 until after the General Availability date of October 22, 2009.
    Hope this helps.
    Thank You for using Windows 7
    Ronnie Vernon MVP

  • Dc7800 "smart card reader not present" during POST

    Hi,
    I've got a dc7800 Small Form Factor system. It was working fine but after a reboot it won't start up normally anymore. The black POST screen appears, RAM testing starts to count up and then I see and error about "system options not set". After less than a second, a blue window in the middle of the screen displays the message "smart card authentication" and below that, "smart card reader not present".
    From a bit of reading it seems like a BIOS problem but I can't figure out how to really reset the CMOS and get things working again. I've tried removing the CMOS jumper and booting the system, removing the power cord and CMOS battery for 10 minutes, and have tried putting a BIOS .bin file on a FAT32 USB key in an attempt to use the BIOS recovery option, none of which has worked.
    Is there a way to do one of the following:
    - force the CMOS defaults to reset and remove the configuration that requires the smart card authentication?
    - force a BIOS recovery, with a key combination or by using a different jumper or jumpers on the motherboard?
    I see various other jumpers and pads on the motherboard like "ROM RCVRY" and the E15 Boot Block Recovery Header but scant information about how these might be used to solve the problem.
    It seems to me that the hardware is fine as it powers up and displays the POST screen. It's like a BIOS setting has been reset to require a smart card, even though there isn't one, nor even a smart card reader, in the system.
    Any advice would be greatly appreciated.
    TIA,
    JS

    Hi:
    After doing some research on the message, I came across this post.
    I guess your PC has a smart card optional system.
    http://h30499.www3.hp.com/t5/Business-PCs-Compaq-E​lite-Pro/DC7800-smart-card-athentication/m-p/10691​...
    Now, if you can get into the BIOS menus, if you look at the top of page 8, you will see what you need to do in order to enable/disable the smart card reader message.
    http://bizsupport1.austin.hp.com/bc/docs/support/S​upportManual/c01162201/c01162201.pdf
    Whatever the problem is, it is a security setting issue, and clearing the CMOS or updating the BIOS will not have any effect on that setting.
    Unfortunately, I have no experience with the security settings or protect tools software on HP business PC's.
    I have a dc7800 (and only use HP business desktops and notebooks), so I am very familiar with all the other aspects of the PC but that one.
    You may want to post your issue on the HP business support forum, business PC section.  Hopefully someone there has experience with turning this feature on or off.
    http://h30499.www3.hp.com/t5/Business-PCs-Compaq-E​lite-Pro/bd-p/bsc-271#.Uk2rcJAo69I
    You may also want to log in and reply to that post, but don't get your hopes up that it will be answered.
    RichS hasn't replied to a post in 3 years. Although someone else may.
    Good luck, and please post back if you find the solution to the problem.

  • In my macbook pro hdmi, usb & SD card reader not working

    In my macbook pro hdmi, usb & sc card reader not working.
    i have tried the SRM reset done, till not working started.
    Could you please resolve this problem,

    Welcome to Apple Support Communities
    Simply take it to an Apple Store or reseller if it's in warranty. Your Mac will be repaired or replaced for free because it looks a hardware problem rather than a software issue.
    If it's not in warranty, hold Command and R keys while your MacBook is starting up, and reinstall OS X. If it doesn't work, you can't do much more to solve the problem

  • Z61t SD card reader not working?

    z61t SD card reader not working?
    Tried the Vista driver and still not working.
    Same for camera.
    I am running Windows 7 64bit and using TVSU v4.0 as well as manual attempts to update.

    I am running windows 7 home 32 bit and can not get the sd card reader driver to load either.  Any help?

  • Pavilion dv6 sd card reader not working

    I have searched the boards and have not found an answer to my built in SD card reader not working any more.  It worked fine until a couple weeks ago. When I go to "my computer",  the sd card does not show up as an available drive. I have tried several cards with no luck. The cards work fine when I use a USB card reader, just not the built in one.
    I checked the driver in device manager - at least the one I believe is the correct one - Realtec PCIE Card Reader.
    Any other ideas? It is a pain having to carry around an extra card reader. Thanks for the help
    rv9a
    This question was solved.
    View Solution.

    Good morning rv9a.  
    Prior to the uninstall did the computer make a noise to indicate it recognized the card when you put it in?
    You should go ahead and reinstall the specific driver for the card reader just to make sure that doesn't have an effect on the issue.  Here is the link for Windows 7 and here is the link for Windows 8.
    Another possibility is the the Plug and Play service is deactivated.  Try the following to check.
    Press the Windows+R keyboard shortcut.  
    Type "services.msc" into the box and click okay.
    Scroll down until you find "Plug and Play" in the list.
    Ensure that it is started.  If it is not right-click on the service and select Start or Enable.
    I'll keep an eye out for your response; have a great day!
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • Card reader not working out the box scr 3500?

    cac card reader not working out of box scr3500 help

    Welcome to discussions Kevin!
    I'm sorry to hear that first of all make sure that there is nothing sick on the eye of the camera it self, after that how is the lighting on the room that the computer will be set up? did the green light came on when you're trying to use iSight? i'm asking because the same thing happen to me but it was nothing but bad lighting in my office. If this doen't help call apple asap they should replace your computer with out a problem. Hope this helps good luck!
    Miguel

  • ACR122U smart card reader not recognized after reboot...

    I am new to POS Windows and have been working with wondows for ever. I was using ACR 122u contactless usb smart card reader with windows XP and communicating with it using java with no problems. Then our I changed the OS to windows Pos ready 2009 and we found out that USB card reader has to be unplugged and plugged back in after rebooting the computer. other than the OS everything else is identicle (driver, reader, java program, ect..). Can any one tell me what could cause this problem and what I can do to solve this.
    I have cheked the device manager and under USB controllers it says that it is unrecognized deivice..I tried changing the reader, changing the port and(actually the reader is pluged in to a linksys external usb hub, but changing this to a internal port did not make any difference)  tried chagning some settings in control panel.
    1. I checked the power option of the root usb hub.
    2. Changed the driver.cab to a normal driver.cab obtained from the normal xp version. Uninstall the driver and reinstall it.
    So far this hasnt been working.
    I hope someone could help me with this.
    ~Tharanga

    After extensive tests with Win 7 Embedded and ACR122U, I can confirm the same problem. It seems that reader firmware hangs and the only way to recover is to unplug and plug again the reader. We shall repeat the tests with readers from other manufacturers.
    For the tests, we use a Win7 Embedded Standard PC with an ACR122U connected. We installed and configured the ACS Monitor program to start automatically with windows. We made a small utility to restart the PC every minute and we placed it on the Startup directory.
    Within the first 5-10 reboots, the reader fails and the ACS monitor program shows " No reader connected" and no reaction from the reader. If we shall unplug and plug the reader again to the USB port everything works fine again.
    Kostas P.

  • Acrobat 9 does not recognize the smart card reader that work with other app. Can someone help me?

    Hi to All,
    Acrobat 9 (included in CS4 design premium) does not recognize the smart card reader. I have a smart card reader ACR38 smart card that works with all applications except Acrobat 9 pro. I tried to uninstall and reinstall it again, but when I try to insert the digital signature message is always the same, that does not find the Acrobat reader. Can someone help me?

    Hi MartinR
    Thank you for your reply, i have tried what you suggest, and it did not work, the i DVD opening title changed but not the embedded movie.
    Perhaps it is a setting in Final Cut Express?
    After capturing my footage, i open a new project then i convert all clips to anamorphic, to give me the letterbox effect, i have tried now with and without anamorphic.
    In my canvas screen, the footage does not fill the square, even if i have not selected anamorphic, and fall well within the TV safe areas, but the only way to ill the canvas up is to crop it bigger, but still when i export it does not give me the full screen view.
    Any ideas?

  • What kind of driver do I need to use for HP Elitebook 8440p RICOH Smart Card Reader?

    I'm using Arch linux x86_64 and need to install Smart Card Reader, but I can't find any drivers for it.
    Best regards,
    Taavi

    What operating system is it? Are you sure you put the card in the correct way? [not trying to be mean here]

  • Smart Card Reader not showing correct certificates?

    Running 10.5.6 with an SCR331, G4 desktop. I have been using entourage, smart card reader, and CAC successfully for quite some time.
    My CAC was recently updated with new certificates. When I insert my card reader with CAC into my machine, the keychain (and Entourage) show the old certificates which aren't even on my CAC anymore. Obviously I can't get Entourage (or other websites) to work without being able to access the new certs.
    I verified the CAC & reader were good by looking at it using a windows XP machine. The three new certificates were there.
    I also used another Mac (lap top) to verify the certs. I inserted my reader into the lap top, and the keychain on that machine displayed the correct certificates.
    I have tried several methods of rebuilding/replacing my keychain without success. Is there another token that needs to be cleared? Any help in letting access the new certificates would be very much appreciated.
    Thanks,
    Bob

    If you did what a lot of people did you put your certs locally and you do not need to do this. Delete them from your keychain and just in cert your CAC. Then create a "IDPref" for the DoD site you are trying to access and you should be good to go. If you need help, I have written a good "How-to" on my webblog. Just do a search for "safari and CAC".
    Jonathan
    <Edited by Host>

  • EliteBook 6930p SD card reader not working

    Hello,
    SD card reader stopped working on my EliteBook 6930p because of broken card socket. I found audio/card reader board on eBay, it looks same, but  has got different part number. Can audio/reader board  part no. 48.4V902.021 be replacement part for board no. 55.4V902.011?

    Hello yohanonbenavrom. I understand you are experiencing issues with a memory card reader. I will provide the HP documentation to troubleshoot the issue. Please select the correct document based on your operating system:
    Windows XP and Vista: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph07910
    Windows 7: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01564223
    Windows 8: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03453319
    Please respond when you complete the troubleshooting. I look forward to your response.
    Mario
    I worked on behalf of HP.

  • HP Envy Touchsmart 15-J104sa Memory Card Reader not working

    I took delivery of an HP Envy Touchsmart 15-J104sa running Windows 8.1 this week and the internal memory card reader isn't working. It doesn't recognise any SD cards (I've tried more than one) and continues as if nothing has been inserted; showing no error messages. All of the cards work on my previous HP laptop. The only way to get the laptop to show an inserted SD card is to run the driver update software (http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63415.exe) every time an SD card is inserted; this must be done with the card in the reader. If the software is run and then the card is inserted nothing happens. If the card is ejected and then re-inserted (or a new card inserted) it isn't recognised and the process has to be restarted and the driver reinstalled even though nothing has changed.
    Can somebody please help me with this issue or I will have to return the laptop to HP. I do a lot of photography so being able to read an SD card quickly and reliably is extremely important for me; it's not a problem I expected from a brand new laptop straight out of the box.
    Thank you all.
    This question was solved.
    View Solution.

    Unfortunately non of the driver updates solved the problem but a BIOS update through the HP Support application seems to have remedied the issue. Whilst I appreciate there were no specific drivers available I find it hard to accept that HP should be able to release a model where they know the hardware will not be fully supported by the OS and in this case not function.

  • HP Probook 450 GO laptop SD card reader not working

    SD card reader not recognizing any sd card and not working. Any suggestions?
    + Touch pad not working with double click - have to use the button below

    Hello @Jurists 
    Thank you for posting on the HP Forums.
    To get your issue more exposure I would suggest posting it in the commercial forums since the ProBook 450 G0 is a commercial product. You can do this here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
    The support page for your product may be helpful in the meantime: HP ProBook 450 G0 Notebook PC
    I hope this helps!
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Why does my card reader not work on my iPad since upgrade?

    I use my iPad mini to download photos from my camera when I'm on the road. In the summer I bought the "3 in 1 Card Reader Adapter Cable Camera Connection Kit, 3 Port Card Reader for iPad 4 and iPad Mini by Eurekka" and it worked wonderfully. I was able to download photos (jpg and RAW) directly to the iPad and off the camera, and once home it was a flawless upload to my iMac.
    However, once I upgraded to iOS 7 last week I get a message saying the device is not supported. What gives? Will this be fixed or will Apple products only accept Apple accessories from now on?

    No but I was just trying to find a way in to your help desk. I didn't find 
    your web page very helpful in this regard.
    Douglas Whiteley
    In a message dated 10/05/2012 20:43:50 GMT Daylight Time, [email protected] 
    writes:
    Re:  why does my adobe reader not work
    created by Claudio  González
    (http://forums.adobe.com/people/Claudio+González)  in Adobe Reader - View the full  discussion
    (http://forums.adobe.com/message/4395059#4395059)

Maybe you are looking for