HP ENVY 114 all-in-one d411c and wireless printing.

I have a HP ENVY 114 all-in-one d411c printer connected wirelessly and a HP Pavilion HPE h8-1237 which is also connected wirelessly to my NetGear N750 Wireless Dual Band Gigabit Router.  The problem is that the printer, according to the desktop computer, is constantly going OFFLINE.  I have tried reinstalling printer software, ran the Print and Scan Doctor, etc. with no luck.  I think the problem is with the desktop computer because I also have a HP Pavilion dv7 notebook which is also connected wirelessly and it can print all day long with no problems, never goes OFFLINE.  I don't know what else to do.  I recently upgraded both computers to Windows 8 Pro.  The printer worked fine when I was using Windows 7 Ultimate.  I need some suggestions, Please.  Thank You in advance.

Sounds like you are having issues with your printer going offline? Now is this actually inhibiting your printing? Because if the printer is in sleep mode it will register as offline. If you ARE having issues with printing, then we can check some of the setting on the router. Here are its specs :
http://reviews.cnet.com/routers/netgear-n750-wirel​ess-dual/4507-3319_7-34467825.html
Here I can see that there are potential hazards, I would recommend contacting Netgear and making sure that the router is broadcasting on the 2.4GHz range, and that it is set for 802.11g and not 802.11n wireless. These could effect your printer's responsiveness. 
Run this diagnostic tool :
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&dlc=en&docname=c03286146
And as a last bit, you might want to consider setting the printer up with an Ethernet-network connection and seeing if the issue is with the method of communication. 
Let me know and I will get right back with you! 

Similar Messages

  • HDMI IN audio won't work on HP ENVY 27 ALL-IN-ONE

    Hi, i've got another PC connected to my ENVY 27 ALL-IN-ONE PC, and when the computer was on windows 8 the audio when plug a pc or whatever on the HDMI IN worked fine, but yesterday I upgrade both of my computer to windows 10, and the audio when switching to the HDMI IN won't work anymore! HELP!

    I have the same problem with my HP all in one computer, I havent found any fixes yet. I use th HDMI input for my verizon FTOS TV.   I have rolled back my Windows 10 upgrade to my previous OS amd it works fine. I am gonna wait and see if there is a fix found before I upgrage again to windows 10.  If no fix is found....    goodbye windows 10!

  • Installing software for MAC 0S X 106.8 and ENVY 7645 all in one printer

    Is there a way to download software so that my MAC OS X 10.6.8 and work with my new HP ENVY 7645 all-in-one printer?
    If so, please tell me how to do that?  Thanks!

    Hi,
    I afraid not.
    The printer is only supported on 10.7 or newer OS versions, as listed within the System Requirements below:
    http://support.hp.com/us-en/document/c04353671/
    If your Mac support Yosemite you may upgrade your operating system to 10.10 for free:
    https://www.apple.com/osx/how-to-upgrade/?
    The other option os to replace the printer with another model which is compatible with your operating system.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Envy 4500 all in one wont scan or copy

    Hi all. I have a 4 month old Envy 4500 all in one printer & it has stopped scanning &/or copying. 
    It wil print from any of the laptops on the network but will not scan a document or copy either from the desktop icon or directly from the panel on the printer. 
    I've tried everything, uninstalling & re installing from CD rom, I've run the Scan & copy driver doctor & that says there's a problem with the driver, tells me to unplug the pirnter & restart computer, done all that & still nothing. 
    When you try to scan the printer draws the paper in & then the screen just sits for hours with the progress bar on "scanning" or "copying" & nothing happens. If you cancel the job (on pc or printer panel) even the "cancelling" sticks on the screen for hours, the only way to clear it is to shut down printer & restart, but still it doesnt fix it. 
    I think there's a fault with the arm thing that moves across the screen & copies/scans the document on the glass. 
    Its under warranty but I've tried everything for 3-4 days now & getting nowhere
    Someone please help 
    BTW. My wife laptop was on windows 8.1 & I was on Windows Vista but I have just changed to new laptop in last 24hrs with also Windows 8.1 but the problem started well before I changed my laptop from Vista AND exactly the same symptoms happen from my wifes pc with Windows 8.1. 

    Ok thanks for all of this. I tried it all & still no joy. 
    I do think (as I have all along that it is a hardware fault) 
    I will speak to Amazon as I cannot afford to be without a printer whilst it goes off for repair
    UPDATE: Amazon customer service is UNBELIEVABLE!! They're just sending a new printer out & once I get it I just need to send old one back. Love Amazon!

  • How to connect a second monitor/TV to HP ENVY Beats All-In-One

    Hi, I was wondering if anyone could tell me if it is even possible to connect a second monitor to the HP ENVY Beats All-In-One Desktop PC, because I'm trying to connect my TV as the second monitor through HDMI and I've tried everything that I could, but have come up empty handed?
    This question was solved.
    View Solution.

    Hi,
    What is the model/product of your AIO machine ? I many cases, you can't use HDMI port to connect to a TV because it is HDMI IN port. You need USB - HDMI converter/adapter to connect to a TV (or monitor).
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Trying to network HP Envy 4500 all in one with OSX 10.9.4

    First time installation of HP Envy 4500 all in one was going well on Mac with OSX 10.9.4.  However I can only get the printer to work with cable. HP instructions were to re-insert CD and follow instructions for 'reconfiguring without cable' however this was not an option on the CD, it just tried to repeat the installation.  
    Configuring Device through my Mac came up wit this message- "Device not reachable. the woreless network settings were successfully downloaded to your device.  However your mac was unable to locate the device on the network."  
    There is no point me having the wireless option if it needs to have a cable connection.  Please can  anyone help me with this last stage to get set up.  Many thanks.
    This question was solved.
    View Solution.

    Hello @Allgoodthyngs , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are running into connectivity issues.  I would like to help.
    I would recommend you perform a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would then suggest this document on Wireless printing center Troubleshooting Issues.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Envy 23 all in one Win 8.1 bluetooth doesn't receive photo from phone

    Trying to upload a jpg file from my phone to my windows 8.1 Envy 23 All in One via bluetooth.  The PC and phone pair up ok and phone shows it is sending.  When the phone starts sending, the PC's bluetooth device status changes from not connected to connected.  After about a minute, the phone says the transfer failed and the PC status goes back to not connected.   The phones error message says request could not be handled correctly.  Also, the bluetooth icon window doesn't ever include selections to receive file or send file.  HP Support connected remotely, reinstalled the bluetooth driver, deleted the device, paired up again, but no change with the transfer.  HP concluded it is a hardware problem and says to send the PC in for repair. (Still under warranty.)  Doesn't sound like hardware to me, and I don't want to be without my PC and possibly have to reinstall all programs and data when it returned. Thinking of getting a cable to connect directly to the PC.  Any ideas what might be wrong?

    Hi,
    Open up Bluetooth settings ---> Share and make sure that box to Allow remote devices to browse, send and receive pictures, music and other files is checked. The click on Open Bluetooth Exchange Folder -->right mouse click for properties, Share and the review your exchange settings.
    Check the Permissions on the above image so that your know for sure what you are allowing for transfer types etc..
    It is possible that the WIFI adapter is failing during a transfer process if the software is properly setup.
    Be patient and Bluetooth transfers can be slow.
    You should get a notification on the PC that the file was successfully received.  Additionally, your phone should be indicating an up transfer.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • Regarding HP Envy 4501 All-in-one printer

    I just got a HP Envy 4501 All-in-one printer. Can I have a USB cable and Wireless hooked up at the same time?

    Yes.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Download deskjet f380 all in one driver and printer

    windows 7  64   installed on my computer sucessfully.
    i was downloading hp deskjet f380 all in one  driver and software off HP website and
    lost electricity to computer before completed.   Then computer tried to recover
    cleanupprogress rollback and was removing unnecessary components and the computer
    appeared to  be working but stuck at 45% progress  for 2 hrs.    obviously something is wrong.
    any ideas what to do?

    Hello there Beezntrees,
    We have a great many bundles that offer our customers some savings when in need of purchasing multiple devices. With so many options to choose from, our sales associates should be able to direct you in the right direction to get you set up with devices that meet your needs. It is discouraging to hear that it took a few visits to the store with a couple exchanges to get you to where you should have been left after one.
    I am glad to hear that you were able to speak with a manager at the store, and that she offered you a resolution to this experience. I have some further information for you, which I would like to provide to you in a private message. You can check your private messages after you have signed into the forum by clicking the envelope icon in the top right corner of the page.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HP Deskjet all-in-one F4440 will not print

    My HP Deskjet all-in-one- F4440 will not print.  I have put in a new color and a new black cartridge.  It clanks loudly when it moves back and forth.  Finally it stops and then pulls plain paper through as though printing on it - does this two or three times.  then it pulls plain paper halfway through and stops.  I have to tug and carefully pull halfway paper back out towards front to remove.

    Hi there,
    Could you provide the community with a little more information to help narrow troubleshooting? Are there any error messages or flashing lights? What operating system are you using?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Error code B81AA24C on my officejet pro L680 all-in-one ... can printer be fixed? how??? thanks..

    error code B81AA24C on my officejet pro L680 all-in-one ... can printer be fixed?  how???  seems to not power up ...thanks..

    Hello
    Is it possible to do a reset on the unit? Via: http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c00841912&cc=us&dlc=en&lc=en&product=2512009&tmp​...
    To try to get it in default mode
    Kind regards
    Best regards,
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"
    Although I work for HP my posts and replies are my own .....

  • Any suggestions for an all-in-one "cable modem router print server" (N)

    any suggestions for an all-in-one "cable modem router print server" (N)?

    If that's a problem with your cable company, change the company.
    If your cable company is not able to provide you with a cable modem which gets you full performance for their service why would you bother with that company or try to make it better than them?
    If you subscribe to a 100 Mbit/s service they must be able to provide you with a modem that does 100 Mbit/s and be able to demonstrate you 100 Mbit/s on your cable.
    If they are unable to provide you with a modem which does 100 Mbit/s and thus cannot demonstrate that the service they have installed in fact can do 100 Mbit/s but only give you a 50 Mbit/s because that's the best they have, why bother buying yourself a better modem to find out whether or not their service does what it promises or not??
    In addition, an integrated device won't get you better performance. On the contrary, consumer devices are generally single CPU (and core) devices. It's usually running some Linux or similar. If a single process gets overloaded it can drag down the performance of the whole device. For instance, let's say there is a bug in the print server software of the router. You print something and it hangs and the print server process on the router runs wild. Now the CPU is fully loaded and the routing performance will go down. If there is a bug in the routing software it will bring down the whole device and you can't even print.
    You'll get the best performance if you use dedicated devices because then one device cannot overload another. Get a modem. Get a wireless ethernet router. Get a printer with integrated print server. That's far better.
    It's like the all-purpose audio device compared to components...

  • IHP F2210 all in one deskjet, need to print in black, but prints in color

    My HP F2210 all in one deskjet, is having printing issues.  When I set it to print in draft in black ink only, it then prints in color, I just don't understand WHY, can anyone offer assistance?
    thank you
    miricro

    Hi there miricro,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • I have developed one website and provied print fuctionality to print entire web from , but it is not printing the web page correctly, even in print preview it is showing wrong out put

    i have developed one website and provied print fuctionality to print entire web from , but it is not printing the web page correctly, even in print preview it is showing wrong out put...

    Try posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox. <br />
    http://forums.mozillazine.org/viewforum.php?f=25 <br />
    You'll need to register and login to be able to post in that forum.
    Make sure you provide the URL for the problematic page, so they can see the problem for themselves.

  • HT1677 Safari says I am not connected but wireless shows 3 bars and I can use wireless lap top and wireless printer.  Happened after downloaded ios7

    Cannot use safari even though I have 4 bars.  It works fine on lap top and wireless printer.  Happened after downloading IOS7

    Go to Settings > General > Reset > Reset Network Settings
    After that Reset let the iPad reconnect to your Wi-Fi.

Maybe you are looking for