HP Envy 120 All in One Printer no longer recognises MacBook Air

Since upgrading to Yosemite, my HP Envy 120 no longer recognises my Macbook Air and vice versa via the router, having worked previously (not perfectly all the time admittedly but connection wasn't an issue). I can connect Macbook to printer via HP direct, but this means disconnecting from the internet, scanning, then re-connecting to internet which is a bit of a faff and seems a backwards move.
I have downloaded the latest HP printer driver software, followed all suggestions I can find on this such as deleting the printer on the Macbook under system preferences, but when I try to add it back on, nothing shows. I've tried adding the IP address manually, this comes up with an error message. I've done the wireless wizard on the printer and that was successful so it is connected to the router but is not detecting my computer, which is also connected to the same router.
The printer is still under warranty - I meant to take it back when I had earlier problems but decided to stick with it a bit longer. I'm just trying to work out - is it a HP problem or is it an Apple problem - ie can I return the printer under the warranty?
Or does anyone have any simple fixes? I'm not at all computer literate!
Many thanks!
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Hi,
As you mention that you do able to use the printer with no issues by using HP Wireless Direct, that means that this is neither HP or Apple issue but a network connectivity issue.
Apple devices uses Bonjour to communicate with the printer, that relies on IP Muticasting which need to be supported by your router.
If I clearly understood your description and the device do work as expected using HP Wireless Direct, the router is the cause for this issue as you do not see similar issues while removing the oruter from that acquisition... please also let me know if i have misunderstood your intention about the issue.
Additionally, have you tried rebooting your router by unplugging its power for 10-20 seconds? once it starts up reboot both the printer and then Mac and check for any difference..
Please try that and check if that help. if the issue persists do let me know your router brand and model, its settings or capabilities may cause a such and may prevet this kind of connectivity.
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This question was solved.
View Solution.

Hi MaWoo,
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